LimeRoad Complaints & Reviews

We had ordered 4 designer wares on 17th Jan 2016 which was delivered on 19th Jan 2016.
Unfortunately we were out of town hence we could not visit our Mom’s place where the product was delivered. Today when we checked the products 2 of the products have issues. Got to know that this cannot be exchanged/refunded as it has crossed 7 days.

1. Inv: 00013924: Black printed Palazzo- we had ordered ‘XL’ and received ‘S’!
• NEED AN EXCHANGE
2. Inv: 00000618: Sold black belted Jumpsuit- NOT HAPPY WITH THE QUAILTY
• NEED REFUND

Expecting to hear from you with a solution without further delay.

LimeRoad — Did not get 1 one piece which is on offer of buy 1 get 1 free

Aamina on Jan 29, 2016
I placed order of bean bag cover one piece but there is offer buy one get one free. I got only one piece of bean bag then you will got another one piece of bean bag cove plz you will see and action immediately i have another product immediately.
product code PC00964190/SH-BB-CL-XL-PUR-E-L

I placed order of black one piece.but there is offer buy one get one free. I got only one piece.then when i get another free one piece?

According to my complain, the limeroad service had called to return the money back for my jacket but they were asking the ATM number through which they can create some problem. So i can give the account number only-[protected] (Tulika Baruah, SBI, guwahati, A.T road branch ) for more information please check my previous complain. (phone no-[protected])

Order no [protected]. Reverse pickup was raised on Jan 04th 2016. Almost 20 days passed. My reverse pick has not been done. My account says that crossed 15 days the return cannot be taken back..please take necessary action to do the reverse pickup as soon as possible.

I ordered one hand bag costs about 768 rupees, i got it was very small only and have returned, they took back also then told me they will refund within 3 days but till now i didn't get back already ten days over so please look at my problem and solve

Regards sowmya

I booked a jacket on 1rst Jan 2016.I received it on 18th Jan. But the size is too small. So i want to return it and get back the money. Order No is C[protected]S1, Invoice No 00001154 Tin No [protected], AWB[protected], Delivered to Tulika Baruah, Phone No [protected]

Hi, Sorry for the inconvenience. Please resend my ordered product (ID - [protected]) .i will be available in this week to collect the product Regards, Renu A.S

I ordered two wedges on 13 december. Money was debited instantly through payumoney but no order is showing on my account neither I have received my order even after 17 days. No reply from limeroad customer service. Either send the two products I ordered or else refund my money.

Hello, i have chosen two items from limeroad website which are under bye 1 get 1 offer .i have dony card payment for that..the bill amount of 699 is debited from my account .but in shopping cart, till it is showing like the order is in process. upto this not any order no is generated from limeroad.just my money is debited. i have tried to call to customer care but all the time customer care is saying as busy.i want my money back or give me my order. pls help my mob no. is [protected] company addr: LimeRoad.com 4th & 5th Floor, Plot No. 48, Sector 44, Near HUDA City Center Metro Station, Gurgaon, Haryana - 122001, India.

Dear Team, Yesterday had shopped on Lime rod form my Email AC - [protected]@gmail.com...but the cart is still showing pending..please check...also please note the amount is debited from my Account for all the Kurtas but the order is still in pending list. Do check and revert Urgently. Enclsoed is SMS recived for the same blob:https%3A//mail.google.com/737ca94b-1ba1-45e7-8552-ff96ca8639d8 [protected] Sunita

My product referrance number [protected].i received the item on 14 december 15.it not money worth.i ordered two more items.now i am getting strug to receive this.plz return back this kurti

I have returned the two bags purchased from limeroad but have not recieved my money back. It was a COD payment and the payment was supposed to be transferred to my bank account in case of returning of the product. I returned the two bags on 30.11.2015 and its been more than 10 days I have not recieved my money. Even the customer care number is not responding now.

This is in reference to order no. #[protected]. I ordered a kurta worth Rs.4897. No where the product mentioned that its not replaceable. I received the product today and the size is small so I want to return it. But now it says its not covered under return policy. I have read the whole policy it nowhere mentions anything as that. I want complete refund of the product. You can not force anybody to keep products even if they do not meet expectation

Limeroad is such a bad company, i was one of the loyal customer of limeroad but now they break their trust, I got the dress without one strip and returned back to the company, again company sent me that dress, Such a stupid company then again i file a complaint, I will sue your bloody company, If you dnt return my product

I had ordered a black and rust cotton long Kurta from LimeRoad on the 18th of November to wear for a dance Recital. However, they delivered a wrong colour (purple with rust) though the description in the order mail said Black and rust. I was thoroughly disappointed and returned the product for the right one to be sent. I was supposed to wear the outfit on the 25th of Nov. As I didn't receive the product on time I had to run around looking for something similar. I was told that I would receive the right product this time around. After repeated calls and follow ups the product was delivered today . To my dismay, the product is again the wrong one. The same earlier Purple and Rust kurta which I returned. I fail to understand, how LimeRoad is unable to distinguish between Purple and black ? The quality of Customer support is Pathetic. They refused to escalate the matter or let me talk to a manager or supervisor. They repeat the same lines over and over again. ( You will receive the product in 5 working days/ is the colour purple and rust) etc. None of them have a resolution or even bother to find out the source of the issue. I have wasted a lot of Time, Money and Energy on Lime Road and feel totally harassed. The whole purpose of ordering online on LimeRoad s defeated. thoroughly disappointing with no respect for the customer. The Staff too need to be trained in etiquettes and customer service. I want this matter resolved at the earliest

Sruthi.J.R ([protected]@gmail.com) Hello I ordered a kurt through lime road on 4th oct 2015 (order no [protected]s1)for Rs 1499 (online payment).Due to size issue I returned it to limeroad as per your instruction through Bluedart (courier)for Rs 410 (Document no [protected]) on 16th oct 2015 & it delivered to you on 19th oct 2015.We conducted you for refunding our money and you told that we get it within 24 hrs after passing a week the money didn’t credited to our account and again we contact you on 26th oct 2015, then you told me to take the snap shot of the receipt of the shipment and send it to the [protected]@limeroad.com, I send it (by click the terms o[censored]se then under the heading terms and condition click link [protected]@gmail.com and send the mail with the attachment of snap shot).Again I contact you today itself and you told that you don’t get the mail. Now again I send the mail to you with the attachment plz find the attachment.I contacted the customer support more than 6 times. Plz give a solution for this (refund of my money). Thank you.

Hi, I had ordered a product on[protected] for a off white crushed dress along with another product.It was a COD product.After receiving the product i came to know that the size was wrong and i returned it. Again the one i got a replacement which again happened to be wrong size.So i returned the product.It was informed to me by the customer care agent that cash will be credited in lime road account as LR credits. I had clearly asked the agent, does this have any formality or such such formalities.He informed me, its my money and can use it when ever needed.So believing him I placed an order for a brown Faux Leather Handbag on[protected] for which i paid with my LR credits and remaining 140rs as COD.On the date of reception i.e on[protected] i received a message saying in need to pay the full amount.I called cx care and the person kept on saying me stories and she was least interested in solving my problem.She was keen on just says a hell lot of "sorry". Then my call was put over to a manager who seemed convincing.He promised me that he will credit the money to my bank acc. But now i understood that he just "seemed" convincing. He informed me that he will be sending me a mail regarding the info needed to credit my money to my bank acc on monday.Now its thurs i dint receive any mail... Really disgusting. Such cx care agents just spoil the name of the company!! SHAME ON YOU!!

I had ordered a Multicolored Floral Printed Cotton Top by "SHAHBARI", but what i got was a damaged product. It doesnt even look like the image put up on the website(i.e., LIMEROAD.COM). Im very much dissappointed by this.I regret my decision of online shopping.

I ordered one Anarkali Suit on 12 Sep 2015 (Order No. 1745403). Till date I have not received the Item. I have already paid for the same. On calling the Limeroad site I requested for the refund of my amount i.e. Rs.1290, despite of sending mail I have not yet received the refund.