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LimeRoad Complaints & Reviews

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Updated: Oct 6, 2025
Complaints 1212
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487
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LimeRoad reviews & complaints page 55

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S
sheenasam
Aug 11, 2016
Resolved
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Website: limeroad.com

Please clarify you charged me twice for the same order?? I fed my card details only once. But i am getting two mails saying your order confirmed!

Why will i order same item twice?

Please look in to this. I am having this problem 2nd time with you.

Please reply me back with clarification

Regards, sheena.

To track your order
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Suborder no. Product name size price discount quantity amount shipping from estimated delivery
[protected]s1 bro sis smiley cushion one size 399 0 1 399 delhi 4-6 days
[protected]s2 blue cotton printed bathmat one size[protected] haryana 4-6 days
May 15, 2017
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2016
LimeRoad Customer Care's response
Dear Sheena, As per our records, there are 2 exactly same orders placed by mistake from your end. We suggest you please refuse to accept the delivery.
Further, a refund will be initiated once we receive the order in our warehouse, and will reflect your account within 7 working days.
Aug 14, 2016
Updated by sheenasam
Yes, when i tried to order first time I did not submit my card numbers at all! Before that only it said order completed. I want to know how you managed to take money from my card first time?

About not accepting the item: It's a gift for someone # 1. # 2. It's her office and most of the time she wont be in the office so someone else will accept it on her behalf. That is the reason I am requesting you to stop from your end!.
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    J
    Jyoti3009
    from Nashik, Maharashtra
    Aug 10, 2016
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    Address: New Delhi, Delhi, 411057
    Website: Limeroad

    I ordered multicoloured check print front open dress from limeroad, but now i want to return the dress back due to some issues (Other size was sent and the material is also not good). The limeroad call centre is telling me to sign in to the site and and entering details in the return policy but after entering the details its showing that the product has not been delivered yet, but i received it yesterday itself.
    Order no. C[protected]s1
    Sep 13, 2016
    Complaint marked as Resolved 
    LimeRoad customer support has been notified about the posted complaint.
    Verified Support
    Aug 12, 2016
    LimeRoad Customer Care's response
    Hi Jyoti, We're so sorry for the inconvenience caused to you. Please revert with the required bank details on our mail so we can raise a return request on your behalf.
    For any further queries, please feel free to write to us at [protected]@limeroad.com or call us on[protected]. Our working hours are 10am to 8pm, 7 days a week. We will be glad to assist you.
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      K
      Kishore Kolagani
      from Nagar Karnul, Telangana
      Aug 9, 2016
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      Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524201

      I ordered one pair of shoes, one week back. Still i didnt receive. So plz. Arrange as early as posible.
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        S
        sweeti mittal
        from Gurgaon, Haryana
        Aug 8, 2016
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        Address: 110030
        Website: lime road

        I ordered a dress which was not fitted to me so that i am complaint to change it for a small size.
        Order Number -[protected]
        Dress name - Black and white polyester fit and flare dress.
        i liked this dress and order for the same but when i received i found that it is too large for me. so i returned that and request the same for small size.

        i picked up the material on 3/8/2016
        pick up number-LREXP/00814
        Sep 12, 2016
        Complaint marked as Resolved 
        LimeRoad customer support has been notified about the posted complaint.
        Verified Support
        Aug 12, 2016
        LimeRoad Customer Care's response
        Dear Sweeti, We're so sorry for the inconvenience. Your replacement order is in process and will be delivered to you within 5 working days from now.
        If you need help on anything else, please feel free to write to us at [protected]@limeroad.com or call us on[protected]. Our working hours are 10am to 8pm, 7 days a week.
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          A
          Avinash Rao
          from Hyderabad, Telangana
          Aug 7, 2016
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          Address: 122001
          Website: www.limeroad.com

          My mom ordered a Transparent Crystal Parrot With Mango on limeroad.
          But what was showed on the site with specifications is totally different from what we received . The specifications said 18X5X18 inches and we got a small item of dimensions 7.5cmx7.5cmx7.5cm. So we requested for a return and a refund. So they picked it up and instead of refunding the money they gave us a replacement item which is transparent crystal peacock of same dimensions and the worst part is that its broken not one but into 3 pieces.My mother sent several mails regarding this no response at all. This total fraud. Not did they gave us back our money but sent us a broken item and with zero response.


          ORDER ID: 4643160 (Return #1) created on: 20/07/2016
          Transparent Crystal Parrot With Mango

          Replacement

          Status:
          Return Picked
          Sep 12, 2016
          Complaint marked as Resolved 
          LimeRoad customer support has been notified about the posted complaint.
          Verified Support
          Aug 12, 2016
          LimeRoad Customer Care's response
          Dear Avinash, We’re so sorry that you had a less than satisfactory LimeRoad experience. A refund has already been initiated and it will reflect within 6 working days in your bank account.
          We hope you have a happy LimeRoad experience soon.
          Its been more than 25 days that the product has been picked up, but till now i haven't received my refund, so kindly escalate the issue to your managers and solve my problem.
          LimeRoad Customer Care's response, Aug 12, 2016
          Verified Support
          Hi Ashwanth, We apologise for the less than satisfactory LimeRoad experience. Please share your order number so we can resolve the query at the earliest.
          You may also write to us at [email protected] or call us on 0124-6683700. Our working hours are 10am to 8pm, 7 days a week.
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            S
            suganya_natarajan
            from Gurgaon, Haryana
            Aug 5, 2016
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            Address: Bangalore, Karnataka, 560045
            Website: LimeRoad

            I have ordered clothes on August 3rd and money also get debited... But in my mobile app.. its still showing not ordered anything...


            Hi! Your order [protected] has been processed. Team Limeroad. Tried India's Top Rated Fashion APP? limeroad.me/1GuVBq8

            Your a/c 646892 is debited INR 503.00 on[protected]:58:16 A/c Bal is INR XXX Info: PUR/AM market_PayU/SBIPG/AM market_PayU/Seq No 614994
            Sep 14, 2016
            Complaint marked as Resolved 
            LimeRoad customer support has been notified about the posted complaint.
            Verified Support
            Aug 12, 2016
            LimeRoad Customer Care's response
            Hi Suganya, We're so sorry for the disappointment. Your order is in transit and we are trying our best to deliver it on priority.
            You may also write to us at [protected]@limeroad.com or call us on[protected]. Our working hours are 10am to 8pm, 7 days a week.
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              I
              ilma Arts
              Aug 3, 2016
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              Address: New Delhi, Delhi, 110062

              We are sellers. Limeroad don't bother to explain the discrepancy in payment settlement.

              The amount transferred to account is always less than the payment sheet provided to vendor. When asked no one bothers to reply on mail or phone.

              There is [protected]@limeroad.Com but no one takes attention.

              Its looks limeraod is exploiting its sellers by keeping the payment amount with itself. If they are correct they need to justify their point.

              This need to be resolved or we have to file a law suit to get their explanation in written to us.
              Aug 7, 2021
              Complaint marked as Resolved 
              LimeRoad customer support has been notified about the posted complaint.
              Please be assured that we have forwarded the concern to our seller team and they will get in touch with you on priority basis.
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                V
                vyjayanthi chowdary
                from Bengaluru, Karnataka
                Jul 29, 2016
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                As i got the delivery of my order and i wanna return the order but its in your web showing dat order is not at delivered, how can a customer can return the product if the situation is like dis. U plz maintain some constancy and contact with the customer... I[censored] can't intereact with the customer... Its highly impossible to make customer happybcoz its only 7 dayz policy
                LimeRoad customer support has been notified about the posted complaint.
                Placed an order on July 22nd and still haven't received the order.when I called the customer care, they keep saying technical issues and the also says not able to pull out any detail that I give them.i have also done online payment and now struggling to get either the money or the product.
                Do not believe this site.total fake.
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                  P
                  Pamma.
                  from Gonda, Uttar Pradesh
                  Jul 27, 2016
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                  Address: Shahid Bhagat Singh Nagar, Punjab, 144521

                  Hi i am Pamma.My order no. Is[protected].Your offer is buy one get one free but you are not send 2 jeans.You are shipped only one jean.I am not satisfy your offer.
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                    F
                    fatima ruf
                    from Hyderabad, Telangana
                    Jul 27, 2016
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                    Address: Hyderabad, Andhra Pradesh, 500001
                    Website: www.limeroad.com

                    I have order a kurti and the quality of the product is so poor and then i requested for the return but the didn't turn up. They are not even responding to my mails.
                    I want to return the kurti and refund my money. Very disappointed.
                    Order number [protected]
                    Shipment #2
                    Awb number: s[protected]
                    Transporter: delhivery_surface
                    Below the image is attached. Both of the product is delivered but second is shoeing not yet delivered they are doing so because i should get some difficulties while returning it back. Theres no return option. Although the cash paid order received they didn't mailed the receiving mail how careless. And showing not yet paid not yet received.
                    LimeRoad customer support has been notified about the posted complaint.
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                      A
                      Arpita DuttaM
                      from Lala, Assam
                      Jul 25, 2016
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                      Address: Gurgaon, Haryana
                      Website: limeroad.com

                      Order a kurti and recieved a totally different kurti in colour, size, fabric in all aspects. So, initiated return request. The man collected after that my agony started. Provided the bank ac details 1.5 months back. Yet to get refund of rs. 620. Called them 3rice in between. They say there was technical snag like payment gateway problem and all bull the last time everytime and are gonna raise new refund request! Unethical bogus company! Fraud owners... Since getting tough competition from amazon and others, encashing customers money.. Just now called again and the same old response. The refund before getting initiated gets cancelled automatically.
                      Caution: please dont buy anything from this chindi chor local pvt ltd company. Rather go for amazon or ebay. They are far better than this kinda local companies in all aspects.
                      LimeRoad customer support has been notified about the posted complaint.
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                        Gaurav20122012
                        from Bengaluru, Karnataka
                        Jul 24, 2016
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                        Address: Bangalore, Karnataka
                        Website: limeroad.com

                        Hi this is a complaint about the website limeroad.com. I had ordered 4 t-shirts and there is no news about the product being delivered to be. The status of the delivery details in orders process section is same as it was on the first day.
                        Not sure what is happening with the order delivery of even it will get delivered. I tried contacting limeroad.com customer care, but no news.
                        LimeRoad customer support has been notified about the posted complaint.
                        I am still waiting if anyone from Limeroad team will reply me. either provide me the product that I have ordered for of refund my money back. Limeroad team Shame on you guys. I guess you are a fraud in the market
                        Worst Kurti in the world can't say about it pls all others don't even think to buy through limeroad offer of b1g1 free is fake and the material is also worst cheap cheap cheap!!!😈😈😈😈😈
                        Same problem with me.no tracking details.i paid dem already and now its showing no order placed.even if consider as technical error, but can i rely on their delivery???will i get my products??.did u get ur products even with out tracking details?plz do comment
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                          Rajnish Priyadershy
                          from Bengaluru, Karnataka
                          Jul 23, 2016
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                          Address: 560068
                          Website: www.limeroad.com

                          I had ordered (Order # [protected]) for products on the 10th of july and still the consignment is not delivered. I must have followed up with them at least 20 times since then. They have a hopeless set of representatives nothing much in their hand, they told me theere is some technical issue due to which order will not be delivered, that too i came to know only when i call them. They give me a time span of 48 hours but i believe the 48 hour never passes by. They have now themselves cancelled the order which had been made under an offer scheme. They said the refund would be made in next 48 hours nothing has happened. They have no value for customers and pathetic service quality.
                          LimeRoad customer support has been notified about the posted complaint.
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                            A
                            Arch2184
                            from Gurgaon, Haryana
                            Jul 22, 2016
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                            Website: Limeroad.com

                            Hi
                            I had ordered footwear two weeks back for 1240 Rs.but returned it last Saturday ..I did not get my refund till now.I called up customer care two three times they just ask to wait.
                            Now, neither do I have the product nor did i get my money back.
                            What am I supposed to do?
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                              S
                              Sublaxmi
                              from Mumbai, Maharashtra
                              Jul 21, 2016
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                              Resolved

                              Website: Limeroad

                              I had ordered for products on the 25th of June and still the consignment is not delivered. I must have followed up with them at least 20 times since then. They have a hopeless set of representatives who make fake promises. They give me a time span of 48 hours but I believe the 48 hour never passes by. They have now themselves cancelled the order which had been made under an offer scheme. They said the refund would be made in next 48 hours nothing has happened. They have no value for customers and pathetic service quality. I have lost my money for three products. Please help
                              Jul 22, 2016
                              Complaint marked as Resolved 
                              The company never called me I am following up with them regularly since 25th of June when the order was placed. I have not received the refund for the products as promised by the executives. The contact number of the company is +91 124-6683700 and it's not even toll free. Half the time they put a customer on hold. All I want is the refund. It's been 27 days since I placed the order horrible experience
                              LimeRoad customer support has been notified about the posted complaint.
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                                Sunil Kumar Arjaria
                                from Mumbai, Maharashtra
                                Jul 25, 2016
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                                Address: Purba Medinipur, West Bengal, 721602

                                I received wall clock as per my order No [protected] dated16.07.2016 .after opening packet found wall clock glass broken & clock nedals are bend also dial was damage .I immagately inform to coorier person he say you mail to you for replace it we collect it after receiving mail from your side I attached 2photograph with this mail to see actual condition of wall clock .please resolved my problem & arrange to replace my wall clock
                                LimeRoad customer support has been notified about the posted complaint.
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                                  Syedirfan5b2
                                  from Hyderabad, Telangana
                                  Jul 19, 2016
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                                  Address: Hyderabad, Andhra Pradesh, 500043

                                  Respected sir, am keep on messaging mailing and calling but no response from your side.don't do the fraud things advertising one product and delivering another product.till now no response how careless customer service your providing.
                                  Am syed irfan wants to return my product due to wrong product delivered.
                                  My address :
                                  State - telangana
                                  City - Hyderabad
                                  Pin code - 500043
                                  District(jila) - rangareddy
                                  Mandal - quthubullapur
                                  Village name - Dundigal
                                  House number - 6-50
                                  Land mark - near old police station, iare engineering college, air force academy.

                                  For further order details kindly check the below details.

                                  Your LIMEROAD SURFACE shipment with AWB Number S[protected] & Order no. [protected]S1 is out for delivery. Please keep Rs 708.0 cash ready. For any queries contact us at[protected] Track on mobile: http://goo.gl/gbFbJK

                                  Now immediately we will get response your complaint is with us we will solve but no use.
                                  LimeRoad customer support has been notified about the posted complaint.
                                  Yes indeed it's a hopeless company
                                  My money has also been swallowed by this fraud company...What shall we do, any suggestion ???
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                                    M
                                    M R vicky
                                    Jul 16, 2016
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                                    Address: Bidar, Karnataka, 585401

                                    I am prashanth ramdas metre from bidar karnatka i have purchase new dress nevy blue colour but this product not good for us so please refund amount to my idbi bidar bank a/c _ [protected], ifsc code _ ibkl0001081 if any query to contact me [protected], and [protected] and refund my account as soon as possible.

                                    M r vicky limeroad order number [protected].
                                    LimeRoad customer support has been notified about the posted complaint.
                                    Pls return
                                    [protected]
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                                      anoshca
                                      from Mumbai, Maharashtra
                                      Jul 12, 2016
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                                      Address: 400070

                                      How can you tell us that the delivery charge is Rs75 and how could add Rs157 delivery charges in the bill...this is disguesting ... and are you sure that the delivery will be on time or delayed plz see dat you do the following changes... why do you make people sad by doing this... ... im really sad by this corporation... sorry for the inconveneince
                                      LimeRoad customer support has been notified about the posted complaint.
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                                        vinitha mohan
                                        from Bengaluru, Karnataka
                                        Jul 11, 2016
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                                        Address: Gurgaon, Haryana, 560043
                                        Website: limeroad.com

                                        Hi
                                        My order number is [protected]. I ordered on[protected]. Still haven't received my order. But when I track this product it shows the current status of the product as delivered. The customer care number of limeroad doesn't exist. No transparency and customer support. I request you to look into this issue.
                                        Worst experience with limeroad i have oraded on 26/6/16 prepaid and still havent recieved my order and No Reply is recieved to my mails or Calls the worst shopping experience of my life
                                        Similar experience never ever gonna shop from here
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