LimeRoad Complaints & Reviews

Website: limeroad.com

Regarding order [protected]:

I had ordered for 3 pairs of footwear, of which I received only 2.
I had already made payment for all 3 while pl;acing my order.

Limeroad.com informed me that my order is delivered fully, which is untrue.
I wrote about this to their customer service email, '[protected]@limeroad.com, but no action was taken.

I have been cheated.
It is Limeroad's responsibility to ensure that neither their staff nor the courier person endorses in such activities.

Deliver the pending products asap, or refund me the amount paid.

LimeRoad customer support has been notified about the posted complaint.

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Payal Nanavati

from Surat, Gujarat

Sep 23, 2016

I have ordered black rayon shirt dress on August 15th August and 728 money also get debited from my account... But in my mobile app.. its still showing not ordered anything... I did many mails but still no update on my order or money, resolve this ASAP

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Address: 560071

Website: Limeroad

I had orderedred embroidered cotton lehenga from Limeroad.
Order number is: [protected]

Today I received the order but lehenga and choli only.
Lahenga - Red colored embrodery and Choli thread embroderied work.

I didn't receive dupatta - Blue Color, which is already mensioned in the description.
I want that Blue color dupatta as soon as possible. or else Return it.

Thank You.

+1 photos

LimeRoad customer support has been notified about the posted complaint.

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Rameshjaya

from Coimbatore, Tamil Nadu

Sep 21, 2016

We have not received the product we brought.will ee receive the product today or will it take some more days.
Ref No : COD code : [protected]
OTP code no: 6770
Order no: [protected]

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Address: Patna, Bihar, 800006

Order no. [protected]
I had ordered an off white crepe shrug of Rs.596.When I tried it it didn't look good at me so I decided to return it. I initiated the process on 17.09.2016 and courired it on 18.09.2016. I gave all the details about my courier.But I didn't get an option to share my bank account details and then in the msg it stated that my refund amount has been transferred to LR credit as refund mode. i had not selected this LR credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account...other online shopping companies do offer this option then why not limeroad.

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Address: 122001

Dear Team,

This is to inform you that I have not received this order during the delivery.
During the return cancellation, I was searching for missing component option but that option was not there due to which forced to select this option.

Limeroad Order No- [protected]

Please suggest.

Regards
Neeraj Tyagi

LimeRoad customer support has been notified about the posted complaint.

Sep 11, 2016

Updated by Neet1989 I received call couple of days before from your Team, wherein I have informed them about the issue & moreover after that I have also sent e-mail but did not get any confirmation...

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Address: Gurgaon, Haryana, 122001

Website: www.limeroad.com

I needed my refund money in my Bank A/C.
I have given my Bank details to [protected]@limeroad.com 2 times on email.
But these people are saying that we havent received your email.
they told me that you willl get refund money in 24 hrs.
around 7 days went but still I have not got refund money.
My Limeroad order NO is [protected]
Req Id: P70627377
Kindly do needfull.

LimeRoad customer support has been notified about the posted complaint.

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N

nethradilipkumar

from Bengaluru, Karnataka

Sep 14, 2016

I ordered saree yesterday..And done complete payment through netbanking..! But the status of order is not showing in my account..! And any information regarding order status is not displayed..!The saree which i placed order is attested in complaint photo..!

Refund Money in Bank account. - Comment #2548656 - Image #0

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

I am not getting my size no shoes and when i order it from limeroad it has a offer of buy 1 get 1 free and i get only one quantity of it so plssss return it and refund my money 578 plsssss do this urgently until i will complaint to the consumer office and when i contact to customer care number there is no response given by them the call will be disconected by them many times

LimeRoad customer support has been notified about the posted complaint.

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Address: 400614

Website: www.consumercomplaints.in

Sir, on 4th September 2016, I ordered a Multi colour Cotton bedsheet - brand dreamhomes for Rs.424/- (including all taxes) through LIMEROAD. After placing the order, my bank informed me that the amount was paid to LIMEROAD and it was confirmed by Limeroad also. Today on 9th the parcel delivered at my residence and after opened I was surprised to see that the material ordered by me and received is entirely different In your invoice also you mentioned the particulars correctly but the material which I ordered and received is not at all acceptable. Pl you can see from my Online order, which bed sheet I was selected . I therefore request you to take back the despatched bed sheet (white colour) and deliver the actual order item booked by me on 4th September 2016. Pl expedite this matter.

OP Sreedharan,

LimeRoad customer support has been notified about the posted complaint.

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Jay Suman JP

Sep 13, 2016

Sir, hmne jb order kiya tha to likha aa rha tha ki ek lene pr dusra sath milega lekin aa j delivery me only 1 hi pice mila he
So hme 1 or pice is hi pte pe bheje vrna hm ise bhi vapas kr denge.!!

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1. Order Number [protected] was given to your company online for the purchase of two pair of wedges for Rs 1075.00, which were received.
2. However, both the pair of sandals were not the ones ordered and were torn, used and old.
3. The same was noted and photos taken by the delivery representative promising an early exchange of the same.
4. Request initiate requisite action against those responsible for tarnishing the image and reputation of the company.

+1 photos

Oct 9, 2016

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2016

LimeRoad Customer Care's response Dear Vikas, We are so terribly sorry that this has happened to you. This should not have happened and we are embarrassed about it. All products are inspected before being shipped and items that are deemed unsellable are not sent out to our customers. Unfortunately, it seems to have been missed in this case. We will definitely be looking into it to avoid such incidents in future. Further, a refund of 1075 LR credits have been initiated in your LimeRoad account and can be utilised for your next order.

If you need help on anything else, please feel free to write to us at [protected]@limeroad.com or call us on[protected]. Our working hours are 10am to 8pm, 7 days a week.

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Sheokand

from Jammu, Jammu and Kashmir

Sep 5, 2016

[protected]

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Address: Mumbai City, Maharashtra, 400086

Order ID : [protected] & [protected] [Return Id #1] created on 29/08/16
My refund amount has been transferred to LR credit as refund mode. i had not selected this LR credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account...other online shopping companies do offer this option then why not limeroad.

Kindly reply at your earliest
Archana...

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24 Comments

Address: Gurgaon, Haryana, 400097

Website: www.limeroad. com

Hi

I have been delivered one product instead of three under the buy 3 for 999 scheme this is the second time I have faced problem with this company while placing orders. Please solve the same. To prove the same I have the bill. It says 0.75 kg. Which definitely is not the weight for three products. They are a hopeless company. And it was a big mistake that I got fooled the second time. I would definely log in a complaint against them and this time definitely in the consumer court.

LimeRoad customer support has been notified about the posted complaint.

Aug 30, 2016

Updated by Sublaxmi Worst company

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Govind Sarode Patil

from Mumbai, Maharashtra

Sep 6, 2016

Very poor quality of product in lime road. I had shopped watch and your delivered invoice no is [protected] but sorry to say that completely poor quality. So plz refund my amount as soon as possible,

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Address: Jabalpur, Madhya Pradesh, 482001

I have purchase through lime road your order no. Of product code 1132461/vr and pc00960630/vr by invoice no.00000433 dated 21.8.2016 want to return
Due to damage and wrasty looking old. Thats why i want to return immediate with this suggestion keep maintain the quality and service to succeed the company and take an immediate and hard action to your supplier. Its the question of your reputation too

Kruti rahabar
591/4 shantavilla, awtar complex, gorakhpur jabalpur

LimeRoad customer support has been notified about the posted complaint.

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rajesh1234554321

from Gwalior, Madhya Pradesh

Aug 25, 2016

i have buyed jewelry from your store and i am highly dissatisfied with your jewelry. it got broken with in one day(with in 1 hour) i want to return immediate with this suggestion keep maintain the quality and service to succeed the company and take an immediate and hard action to your supplier. Its the question of your reputation too.
my contact no [protected]
Hno. 883 gorakhpur jabalpur 482001

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rajesh1234554321's reply, Aug 25, 2016

i have buyed jewelry from your store and i am highly dissatisfied with your jewelry. it got broken with in one day(with in 1 hour) i want to return immediate with this suggestion keep maintain the quality and service to succeed the company and take an immediate and hard action to your supplier. Its the question of your reputation too.
my contact no 9926077844

Hno. 883 gorakhpur jabalpur 482001

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Address: Bhopal, Madhya Pradesh, 462041

Website: limeroad

Refund of my order #[protected]
Is not credit to my account till date after 7 working days
Returned item on 12 aug now its more 15 day till now refund is not credit to my account What is the problem with refund my its not credit to my account nd i want to know how much more time it will take. Worst exprience with limeroad improve ur service How will i know that requst in process

+1 photos

Aug 26, 2016

Complaint marked as Resolved

No problem resolve automatically showing resloved

LimeRoad customer support has been notified about the posted complaint.

Aug 24, 2016

dishakumari's response Limeroad for shopping delivery time size problem my package exchange but my money no return plzzz give me my money

Aug 24, 2016

Updated by shbhm11 Order of blue faux chiffon saree Order #[protected]
Return my item on 12 aug 2016 requested for refund but till now after 7 working days as told my your costumer executive. refund is not credited to my account till now i want to what the problem why its taking toto long how much time more it will take
Worst site for shopping didnt exprienced such thing wid other sitw

Aug 31, 2016

Rina Tripathi's response Bedsheet is 2short

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dishakumari

Aug 30, 2016

My kurti return but my money no return plzzzz give me my money
.

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LimeRoad Customer Care's response, Sep 5, 2016

Verified Support

Dear Disha, We’re so sorry that you had a less than satisfactory LimeRoad experience. Please feel free to write to us at [email protected] or call us on 0124-6683700. Our working hours are 10am to 8pm, 7 days a week. We will make sure that you get the best resolution and your query gets resolved at the earliest.

R

Rina Tripathi

Sep 6, 2016

Bed dheet is 2short & damage

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Website: www.limeroad.com

I tried to order a crop top on 14th august using my debit card. The amount got deducted instantly but the order was not placed. The item is still being shown in my cart and no such order is being shown in the 'my orders' column. I lodged a complaint on their site yesterday but have not yet received any response. This is highly unprofessional and unexpected from a site as reputed as limeroad.
I demand a refund of 659/- that was debited from my account.

Sep 24, 2016

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2016

LimeRoad Customer Care's response Hi Oindrila, We’re so sorry for the inconvenience caused to you. Please share your registered contact number and registered e-mail id so we can resolve the query at the earliest.
You may also write to us at [protected]@limeroad.com or call us on[protected]. Our working hours are 10am to 8pm, 7 days a week.

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Chandrahasan Upadhyay

from Mumbai, Maharashtra

Sep 5, 2016

When will i receive my order?
Order no. [protected]
Place this order soon.

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LimeRoad Customer Care's response, Sep 6, 2016

Verified Support

Dear Chandrahasan, Please feel free to write to us at [email protected] or call us on 0124-6683700. Our working hours are 10am to 8pm, 7 days a week. We will make sure that you get the best resolution and your query gets resolved at the earliest.

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Address: Mumbai City, Maharashtra, 400077

Website: limeroad.com

Hi Limeroad team,

This is really poor service, and I did not expect this from Limeroad as I am regular customer of you.

The product that you sent under this order is not at all similar to one shown in picture more over you had mentioned easy return and in more info no return on this product, its totally contradictory, how can you fool your customer this way.

Consider this mail as an escalation and treat, I am your regular customer you can figure out with my contact number and name.

I want you to take this product back asap before 19 Aug 2016 and give my money back or you may choose to loose a customer.

Regards,
Prachi.

Sep 19, 2016

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

LimeRoad Customer Care's response Dear Prachi, We're so sorry for the disappointing experience. Please check your registered e-mail id for the order details.
If you need help on anything else, please feel free to write to us at [protected]@limeroad.com or call us on[protected]. Our working hours are 10am to 8pm, 7 days a week.

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Reena Varghese

from Hyderabad, Telangana

Aug 22, 2016

I ordered blue leather hand bag through Limeroad and the delivery of the product is late as well as I got the wrong product I got some cream color hand bag which is nt even good for look or else to carry.. I'm dam disappointed with this app.. I suggest other customers dnt buy product from Limeroad
My order Id : #[protected]

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Address: Mumbai City, Maharashtra, 400709

Website: Limeroad.com

Order id is [protected], it was buy one get one free for Rs 797 and in product details it has been mentioned as 9 pc and 13 pc respectively but they have send only one one each, misleading advertisement and also they are not allowing me to return it as I have no use of it, I paid Rs 797 only for 2 set??? I want it to be returned or give me 9 pc or 13 pc of set, we don't have money to waste on these products!!

Sep 14, 2016

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2016

LimeRoad Customer Care's response Hi Kajol, We're so sorry for the disappointment. We tried calling you on your registered number but couldn't get through. Please check your registered e-mail id for the return process.

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Address: 36001

Website: WWW.LIMBARD.COM

This is very kind to inform u I had booked my above order which was delivered today to my relevant address and after deliver when it was opened it was found damage. Now I would like to request u that subject order was gifted my me to some body now how to returned u and on what address. on ur customer care number when I had press 1 than related login not able to me. so kindly inform refund process on my registered e-mail id as early as possible.

May 15, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2016

LimeRoad Customer Care's response Hi Prashanth, We sincerely apologise for the disappointing experience you had. As checked, your order has returned to our warehouse and the refund will reflect within 7 working days in your account.
If you need help on anything else, please feel free to write to us at [protected]@limeroad.com or call us on[protected]. Our working hours are 10am to 8pm, 7 days a week.

Aug 15, 2016

Kalpana Gawas's response i have book and pay online Ru. 503/- on date 9.8.2016 still not gettind my order

Aug 15, 2016

Kalpana Gawas's response why so late

Aug 15, 2016

Kalpana Gawas's response its poor responce of your site and track . i have never expirence other any online shopping

Aug 15, 2016

Kalpana Gawas's response my order no is [protected]

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Kalpana Gawas

from Mumbai, Maharashtra

Aug 22, 2016

Still not received product

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Address: 91

Website: limeroad.com

My order [protected] it was ethic basket anarkali black in colour i ordered the product on 1st july 2016 i got product on 13th july 2016 i return back on 16th july 2016 when i track it it reached the destination on 20th july 2016 eventhough i didnt get my money even 12th august 2016i have called you 2 times to credit my money to my bank account y told me to wait for 7 days
I request you to please give my money back

Sep 13, 2016

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2016

LimeRoad Customer Care's response Dear Rasha, We're so sorry for the disappointment as the refund got declined. As discussed on call, we have re-initiated the refund and it will reflect in your bank account within 7 working days from now.

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Address: 560103

Website: limeroad.com

I completed payment of my order of two kurtis and a blazer (using limeroad app). payment was successful but limeroad still shows the products in my shopping cart. they should either return the money already debited or get the order placed and send a confirmation. the app is ridiculus. it throws some error that shows background coding on the page. these guys need to hire some good app makers before coming up with such a business.

Sep 13, 2016

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2016

LimeRoad Customer Care's response Hello Richa, We're so sorry for the inconvenience caused to you. Please share your registered number and the registered e-mail id so we can resolve the query at the earliest. You may also write to us at [protected]@limeroad.com or call us on[protected]. Our working hours are 10am to 8pm, 7 days a week.

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Address: 282007

Website: www.limeroad.com

My order id [protected]. I had return beige leatherette hand bag and 2nd one black faux leather wedges which i had purchased on 19/7/2016, in lime road they are showing that my refund i. E of 731 rs is processed but in my bank account statement it is not showing. They asked me to give mini statement indicating my debit card no and bank is saying in passbook only bank name and withdrawals is shown. I had already mailed all the necessary details of my account.
It is really embarrassing, they asked me to put my phone on hold. I waited for more than 15 min and then also they are not responding..

+2 photos

Sep 14, 2016

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2016

LimeRoad Customer Care's response Dear Prachi, We're so sorry for the inconvenience caused to you. We tried calling you on the registered number but couldn't get in touch with you. Please check your registered e-mail id to know the refund details.

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Website: limeroad.com

Please clarify you charged me twice for the same order?? I fed my card details only once. But i am getting two mails saying your order confirmed!

Why will i order same item twice?

Please look in to this. I am having this problem 2nd time with you.

Please reply me back with clarification

Regards, sheena.

To track your order
Click here

Suborder no. Product name size price discount quantity amount shipping from estimated delivery
[protected]s1 bro sis smiley cushion one size 399 0 1 399 delhi 4-6 days
[protected]s2 blue cotton printed bathmat one size[protected] haryana 4-6 days

May 15, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2016

LimeRoad Customer Care's response Dear Sheena, As per our records, there are 2 exactly same orders placed by mistake from your end. We suggest you please refuse to accept the delivery.
Further, a refund will be initiated once we receive the order in our warehouse, and will reflect your account within 7 working days.

Aug 14, 2016

Updated by sheenasam Yes, when i tried to order first time I did not submit my card numbers at all! Before that only it said order completed. I want to know how you managed to take money from my card first time?

About not accepting the item: It's a gift for someone # 1. # 2. It's her office and most of the time she wont be in the office so someone else will accept it on her behalf. That is the reason I am requesting you to stop from your end!.

LimeRoad Complaints & Reviews

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LimeRoad reviews & complaints page 54

Product not delivered

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Partial order received

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Regarding refund money

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Missing Component

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Refund Money in Bank account.

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Canvas shoes returning

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Wrong material despatched

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Footwear

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Payment transferred to lr credit as refund mode?

One product delivered instead of three

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Return your product due to damage and wrusty and old of order no. c0005201467s3

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Refund issue

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Amount debited but order not placed

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Order 0005029118

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Multipolyster bras and panty

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Reg my order no. 000504259851

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Low quality and not refunding my money on time

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Money deducted from my account but order not confirmed yet

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Refund not processed

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Charged twice

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