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LimeRoad Complaints & Reviews

2.1
Updated: Oct 6, 2025
Complaints 1212
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487
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LimeRoad reviews & complaints page 60

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J
JyothsnaImmani
from Razole, Andhra Pradesh
Jun 6, 2015
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Address: East Godavari, Andhra Pradesh

I placed an order for 2 dresses on 26th may, Order No# [protected] My Order was shipped in 2 different shipments..with SubOrders But received 1 shipment through Delivery Courier.. and other 2nd Shipment sent through BOOKMYPACKET is misplaced .. I tried contacting limeroad about missed one. They said its already delivered.. Limeroad is showing proof of first courier received by me rather than Missed second shipment. I Contacted limeroad for my shipment delivery or to refund my money..!! They dont even bother to respond properly!! Kindly do something to my situation
LimeRoad customer support has been notified about the posted complaint.
Dear Jyothsana,

We are extremely sorry to hear this experience.

Our CS team is following up on your order and we are doing our best to get to the bottom of your concern at the earliest.

Regards,
Team Limeroad
i had bookesd a pair of shoes in online limeroad, but payment is deducted but the order is not placed ... please tell me hw this can be solved

LimeRoad — Short length

my product no. is [protected].i am not satisfy with this product.. its size is not good ...it is not a full lenght of the material ...i want to return this product
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    Lorraine Lobo
    from Bengaluru, Karnataka
    May 31, 2015
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    Address: Dakshina Kannada, Karnataka

    I received message that order is out for delivery on 30.06.2015. This morning I receive message that order is attempted via ARAMEX and is pending. I am asked to contact 33003300. I have not received any calls from ARAMEX. Please confirm. Thank you. Today I placed another order No:[protected]. Please inform status. Thank you.
    LimeRoad customer support has been notified about the posted complaint.
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      garima lakha
      from Musafirkhana, Uttar Pradesh
      May 28, 2015
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      Address: Lucknow, Uttar Pradesh

      Order no.[protected] i order two dress in season of buy one get one free 1 dress same as i order but other dress is difrrent in size, colour, and design so i return this dress as soon as posible but i face dificulties of replacemen or return
      LimeRoad customer support has been notified about the posted complaint.
      Dear Garima,

      We are so sorry for the inconvenience caused to you.

      We have arranged the reverse pick up for the wrong product and once it will be picked up, we will process the replacement for the correct product.

      We hope you have a happy LimeRoad experience soon.

      Regards,
      Team Limeroad
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        R
        rajhill
        from Delhi, Delhi
        May 25, 2015
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        Address: Mumbai City, Maharashtra

        I order one kurti for lime road ... i want to exchange my kurti to S size to M ... no one is comeing to collect this order i m calling in custome care department they always promise they will arrange a pick up but since last 15 days i m not getting ant result very much disappointed form this site
        LimeRoad customer support has been notified about the posted complaint.
        Dear Rajhil,

        We are extremely sorry to hear this experience.

        Please share your order number or registered e-mail so that we can get in touch with you and we will assist you further.

        Regards,
        Team Limeroad
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          A
          anuja garg
          May 8, 2015
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          Address: Bangalore, Karnataka

          Hi Sir/ Madam, I placed an order on 23-Apr-2015 for 2 products. I received only one product which was defective, i placed the request for replacement but they didn't picked it up yet. Another one yet not delivered but the status is showing as it has been delivered. I dont know to whom they delivered that product. Called to customer care 4 times, every time they say wait for 2 days. We ll do some thing. I already paid for both the products so I loss Rs.1000 in total. It was my first experience with Limeroad.com and it was worst. I regulary do online shopping from different sites but never seen the ridiculous services like this. Thanks, Anuja
          LimeRoad customer support has been notified about the posted complaint.
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            Naveena Anagani
            from Bengaluru, Karnataka
            Apr 28, 2015
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            Address: Chennai, Tamil Nadu

            I am Naveena, I ordered 2 kurtha with buy one and get one offer on 19th April.I paid Rs.700 through netbanking..But i cancelled .Its already aweek, but still amount was not refund to my account.Kindly check my order details, order number - [protected], Tracking number[protected].Please fefund the amount without any further delay.. Below is the link which i had received to my mobile as soon as i orderd ..
            LimeRoad customer support has been notified about the posted complaint.
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              nvdts
              from Chennai, Tamil Nadu
              Apr 28, 2015
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              Address: Thane, Maharashtra

              I ordered an item from Limeroad on 25th April. Order no :[protected]. Got Track details on same day via SMS but the tracking of the shipping co. is showing no movement since 26/5/15. My previous experience with Limeroad is very good so I placed the order. But this is a bit too much delay from the shipper
              LimeRoad customer support has been notified about the posted complaint.
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              LimeRoad — amount has been deducted from my account but no confirmation message and email from limeroad

              I ordered for a 5 kurtas and while proceeding my order, amount was deducted from my bank account but I didn't get any confirmation message or mail regarding my order
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                tanvi bakshi
                from Kolkata, West Bengal
                Apr 21, 2015
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                Address: Ranchi, Jharkhand

                I am a very Ioyal customer of Limeroad. recently there was an offer of buy 1 get 1 . I ordered a yellow Sling bag, I was waiting for it eI gerly but my patience was all in vain although i recieved the product but it was in an unexpected condition. It was defected . My order number is [protected]. I want my product to be replaced immefiatly as possible. Dipanjali [protected]
                LimeRoad customer support has been notified about the posted complaint.
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                  Priyanka Vidolkar
                  from Bengaluru, Karnataka
                  Apr 1, 2015
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka

                  Hi, I had ordered three kurtis on 24th March 2015 with an order number of [protected]S1. I received only two yesterday, on 31st March 2015. The parcel received was with only two kurtis whereas the one "Blue geometruc print kurta" is missing from it. But the delivery receipt showed all the three items listed in it. Parcel was not hampered in any way. I called your customer care number 100 times and it is always seems "busy"!!!
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  LimeRoad customer support has been notified about the posted complaint.

                  not yet received

                  I have ordered for a slim bag 2 weeks before and hav not received it yet
                  Hi Jewell, We request you to share the order number you are referring to or inbox the contact details associated with it so that we can resolve the issue for you asap. If you need help on anything else, please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.
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                    n nanda
                    from Delhi, Delhi
                    Apr 1, 2015
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                    Address: New Delhi, Delhi

                    my order no is [protected] and the sub order no is [protected]S1 it is meantion that it is a Set of a top and night shorts but i have received only shorts not the top.kindly look into the matter and if possible give me your valid contact number.
                    LimeRoad customer support has been notified about the posted complaint.
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                      Neha Birdhi
                      from Chennai, Tamil Nadu
                      Mar 19, 2015
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                      Address: New Delhi, Delhi

                      I ordered a product yesterday, which i tried at home and it doesnt fit me, i want to return the product and want my monet back asap. but none of the nos given on your website is getting connected.!! are you trying to fool people. i want an immediate call from your end
                      LimeRoad customer support has been notified about the posted complaint.
                      Dear Neha,

                      We sincerely apologize for the inconvenience caused to you.

                      Please drop an e-mail at [protected]@limeroad.com with your order number or registered e-mail id and our customer support team will get in touch with you to assist you further.

                      Regards,
                      Team Limeroad
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                        L
                        lalrami
                        from Gurgaon, Haryana
                        Mar 17, 2015
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                        Address: Aizawl, Mizoram

                        the colour of my order which already arrived differs from my order.The product is as mentioned below: Brand Product description Product code FOSTELO Spacious beige leatherette handbag PC00888454/F SB-262 contact:[protected]
                        LimeRoad customer support has been notified about the posted complaint.
                        Dear Lalrambuatsaihi,

                        We are extremely sorry to hear the inconvenience caused to you. We want to assure you that customer satisfaction is o[censored]tmost importance to us and we will not leave any stone unturned to assist you in this regard. Our CS team will get in touch with you shortly and they will help you further.
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                          T
                          Tanushree_Sharma
                          Mar 3, 2015
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                          Address: Moradabad, Uttar Pradesh

                          I'd requested return of order# [protected]S1 which has yet not been picked-up even after 15 days. Now they are asking me to courier it myself. This is my first time experience with a Careless online vendor. Seeing the long list of complaints here, I don't trust them if they can refund my amount. I've evidences of them promising return and refund. And I'm a lawyer by profession. I'll contact other people here and file a litigation against them in the consumer forum for violating the Rights of so many consumer to get Served and seek Redressal. Hopefully, that would place enough negative publicity against their business.
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                            Babita Dua
                            from Delhi, Delhi
                            Feb 16, 2015
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                            Address: New Delhi, Delhi

                            I have ordered a black jacket (order no. [protected] ) from LimeRoad.com, on 30th January, and i received it by very next day that is 31st of January, payment mode was Cod of Rs. 1260, they didn't provide the check and trial facility at the same time, so after payment i tried and found jacket size was small, i required Medium size, i called to customer care and mentioned the details, they said courier will be pick in 3-4 working days, i said ok after a week no body has come to collect the product, i again called and mailed the limeroad team as requested for return, they said your matter has been escalated, after that they said courier the product by ur own, i went to courier company, they said we would'nt take the guarantee that your product will reach, as we have found most of the time company has not present, so again i called the limeroad time, they said dont worry our courier boy will come in next 24hrs, after 48hrs gone again i mailed them, they your matter has been escalated and the total time to follow them is about 17 days, i dont understand, when i order the product it has delivered very next day, but when i wanted to return the product no body came from last 16 days, it was very pathetic experiance with limeROAD.com, m not here to follow them regularly, they wasted my time and money, i ll never go for shopping with this company. I hope this forum will help me.
                            Dear Babita, we sincerely apologize for the inconvenience caused to you. We will have our customer support connect with you at the earliest and they will assist you further.
                            I have the same problem. Do you want to go to consumer court?

                            Not yet delivered order date 14th june

                            I have ordered two kurties one is black jorjet and the other is brown in colour
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                              S
                              soumi banerjee2012
                              from Mumbai, Maharashtra
                              Jan 31, 2015
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal

                              i ordered for a dress on 15.1.15 which was suppose to reach me within 5 working days, which came after 7 working days on 22.1.15. on top of that it was a wrong order delivered to me. i informed the customer care after some conversation through mail and over phone for 5 days they actually send me the replacement order on 27.1.15 which was delivered to me on 31.1.15 and the same thing happened this time also a wrong order was delivered to me. Again when i called up their customer service they said they cannot provide a replacement of the same they will refund me the amount and like the last time they disconnected the call in the mid of the conversation. i am felling totally harassed as a regular customer this the customer service what is provided. It is a very casual approach from the company towards the customers.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              LimeRoad customer support has been notified about the posted complaint.
                              Hi Soumi, we are extremely sorry for the inconvenience caused. Can you please help us know your contact details/order no. (mail us at [protected]@limeroad.com) or share it here so that our CS Supervisor can get in touch with you asap. Regret what has happened and hope to earn your confidence back.
                              Regards,
                              Team Limeroad
                              This is to inform you that I had placed orders on Polka print funky
                              sling bag / 1 unit & Pink

                              and black mickey mouse print / 1 unit amounting to Rs 499/- on 18th
                              February 2015.My

                              order no is [protected].The sub order no of Polka print funky sling
                              bag is [protected]S1

                              while that of Pink and black mickey mouse print bag is [protected]S2.

                              Today, on 24th Feb 2015 I was very much disappointed by the fact that
                              wrong items was

                              delivered to me instead of the ones I ordered .I have already
                              registered a complaint

                              regarding this.I would like Limeroad to take immediate action
                              regarding the issue.
                              hlo sir m order kiya tha bt return krne k liye jb b order no. slct krti hu nt app nt rspndng àa jata h pl... hlp me i want to return my order
                              size problem order number [protected]
                              Dear Purvi, We tried calling you on your registered number but couldn't get through. Please check your registered e-mail for further instructions about placing online return. For any further query, please feel free to write to us at [protected]@limeroad.com or call us on +[protected]. Our working hours are 10am to 8pm, 7 days a week. We will make sure that you get the best resolution and your query gets resolved at the earliest.
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                                Neelam Saxena (As a Blogger)
                                from Delhi, Delhi
                                Jan 15, 2015
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                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                This neelam saxena. I was purchased the items from here. When I got my items, items quality are very poor. Then I have requested a return and refund policy from their customer care. I am waiting before 1 month but from this shop no one come to take reverse pick up. I have dropped many mails and many calls. But every time their customer care are say that in 48 hours will reverse pick up from your hand. Their 48 hours no come. I am totally disappointed from here. I will never shop from here and also suggest to all my friend will shop anything from limeroad. My Order details: #[protected] @limeroad.com [#955200] [#741381]
                                LimeRoad customer support has been notified about the posted complaint.
                                Dear Neelam,
                                We are extremely sorry for the inconvenience caused. Our CS team will get in touch with you asap. Regret what has happened and hope to earn your confidence back.
                                Regards,
                                Team Limeroad
                                I have the same story as well. My order id is 705551. I raised a return request long back and no one has come yet to pick the order from my place. I have been calling daily at the customer care and every time I am given the same answer that give us 24 hrs we will get in touch. This is ridiculous. I am highly disappointed with this online site. I feel cheated. Next step is to go to the consumer court.

                                Delivered Wrong product

                                They delivered the wrong product and when I try calling their number it says not reachable.
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                                  R
                                  Rachit R Pandey
                                  Jan 13, 2015
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                                  Address: New Delhi, Delhi

                                  I have placed an order online with this company on 3-1-2015 and the order no. Is [protected]. The company gave us an estimated time for 3-5 business days and we did not receive the order till[protected] and when we called the company's helpline no. they said that our address is wrong though when we cross checked the address it was completely fine and other company's are able to deliver on the same address. So i asked the representative to provide my the refund of my order and they denied very rudely when i asked to provide me the address the agent (ANUJ) denied and said find your address on the website by yourself.

                                  If the company was telling us the truth that they were not able to find our address then why they did not called us.
                                  I said to them that i will lodge a complaint against them in the consumer court they said do it.
                                  They were very rude and were not taking the responsibility to help us.

                                  Please take the required action against the company.
                                  LimeRoad customer support has been notified about the posted complaint.
                                  Hi Rachit, we are extremely sorry for the inconvenience caused. Our CS Supervisor can get in touch with you at the earliest. Regret what has happened and hope to earn your confidence back.
                                  Regards,
                                  Team Limeroad
                                  Hi Rachit, we are extremely sorry for the inconvenience caused.Our CS Supervisor can get in touch with you asap. We regret what has happened and hope to earn your confidence back.
                                  Regards,
                                  Team Limeroad
                                  Dear Rachit, we are extremely sorry for the inconvenience caused. Our CS Supervisor can get in touch with you asap. We regret what has happened and we hope to earn your confidence back.
                                  Regards,
                                  Team Limeroad
                                  Dear Rachit,

                                  We are extremely sorry to hear the inconvenience caused to you. Please be assured that we have forwarded your details to our shipper and your order will be delivered to you today itself.

                                  Regards,
                                  Team LimeRoad
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                                    sssmi55
                                    from Bhubaneswar, Odisha
                                    Dec 20, 2014
                                    Resolved
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                                    Resolved

                                    Address: Khordha, Odisha

                                    I am swagatika.in limeroad I ordered one pair of shoes and earrings, both the products had the buy one get one offer. but when its delivered no extra products delivered.and the product is also not good now I want refund.but is not forward them and I also mail them but they didnot replay.so please help me out .
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    LimeRoad customer support has been notified about the posted complaint.
                                    Hi Swagatika, we are so so sorry for the inconvenience caused. Please share your order number with us so that our CS supervisor can get in touch with you at the earliest.
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                                      I am Geetika
                                      from Chandigarh, Chandigarh
                                      Dec 19, 2014
                                      Resolved
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                                      Resolved

                                      Address: Chandigarh, Punjab

                                      I ordered a peach color stilettos from this pathetic site and these guys delivered wrong product that too in smaller size. If I am calling them they just don't answer. Seriously guys, with such carelessness with your services and poor product delivery, how long do you think you can survive. It was extremely bad experience shopping with limeroad and i would recommend everyone to not to buy products here at all. Such a waste of money and time..
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      LimeRoad customer support has been notified about the posted complaint.
                                      Dear Geetika, we are extremely sorry to hear this experience. We request you to share the order number or registered e-mail id and we will have our customer support connect with you at the earliest.
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                                        Kamalyaar
                                        from Delhi, Delhi
                                        Dec 16, 2014
                                        Resolved
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                                        Resolved

                                        Address: Allahabad, Uttar Pradesh

                                        LimeRoad offered (GOSF) through their web site to "Buy One Get One Free" I ordered a woolen muffler and paid Rs. 598/- in advance but its a regrett to inform that when i have received the parcle, there was only one muffler. I FEEL CHEATED. AT LIMEROAD.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        LimeRoad customer support has been notified about the posted complaint.
                                        Dear Kamalyaar, we are extremely sorry to hear this experience. We request you to share the order number or registered e-mail id and we will have our customer support connect with you at the earliest.
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