LimeRoad Complaints & Reviews

Address: Khordha, Odisha

I had bought a red leatherette handbag of worth 470 rupees. It was mentioned that it has a warranty of 6 months. I used that handbag for my daily use. This product could not even sustain for six months as well. I could hardly use it for 3 months including repairing as well but it was such a cheap product then also it became unbearable to use. I had bought it on 09/06/2017. You might be thinking it's of no use but being a regular consumer of limeroad it's my duty to inform you and its my right as well.

I hope you can do anything for me maybe an exchage or refund or repair.

If possible do it sooner.

Dec 1, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Oct 19, 2017

Updated by trupti pattanayak I had bought a bedsheet (Product name as mentioned in the site lali prints of patchwork royal traditional 1 king size bedsheet and 2 pillow covers on 11/10/2017). This product is absolutely just waste of our money and spoiling our expectations from limeroad seriously. When i first saw this i was pleased and thought this one worth efficient but when i washed it and after then what i saw has changed my opinion about limeroad. I have not bought it for free or in any discount, i have completely paid for this. I have seen these kind of products in our nearby markets or price 100-250 for max of this size only and from limeroad in 700 rupees. Its not about the money its about the quality which is really pathetic.

Limeroad please take the necessary steps. Either exchange or refund.

Thats all what i wanted to clarify take the step as soon as possible.

Verified Support

Oct 31, 2017

LimeRoad Customer Care's response Hi Trupti, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Selvakumari@96

from Nattam, Tamil Nadu

Oct 20, 2017

I ordered my lengenga in limeroad bt i received the item which is not i ordered. Then i return the item for i want to get back my money..bt i received the money in lr credit .i wanted to transfer my money in lr credit to my bank account .

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LimeRoad Customer Care's response, Oct 31, 2017

Verified Support

Hi Selva, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

K

Kushi Ammu

from Bengaluru, Karnataka

Oct 23, 2017

Hi.. I am sorry for my mistake that I have ordered a top as I saw an another product which I have liked so I kindly request u to cancel my order

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LimeRoad Customer Care's response, Oct 31, 2017

Verified Support

Hi Kushi, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

M

Madhumati Rajan

from Chennai, Tamil Nadu

Oct 24, 2017

I need to cancel a order that has been placed by mistake.
I had ordered the same dress with buy 2 for 999 offer so I don't need the old order that was done by mistake. Pls do cancel my order as soon as possible.

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LimeRoad Customer Care's response, Oct 31, 2017

Verified Support

Hi Madhumati, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

A

Amogha Ammu

from Bengaluru, Karnataka

Oct 24, 2017

Please notify me how to cancel an already ordered product from Limeroad

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LimeRoad Customer Care's response, Oct 31, 2017

Verified Support

Hi Ammu, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Address: 400054

I had purchased 1 half blue shirt, the quality which is shown on your site which was to good but which i had recd is totally to different from it.
The quality and colour is to poor as per the value of it and worst quality i had recd. Ever in my life. It s physically look like a t-shirt. I am totally disappointed of it. Kindly request you to please collect your product from my resident and refund the money back.

+1 photos

Dec 3, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Oct 19, 2017

maria shyla Dsouza's response Plz cancell my order which has shipped third time.order no is [protected]

Verified Support

Oct 31, 2017

LimeRoad Customer Care's response Hi Brijesh, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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md ashraf raza

from Kolkata, West Bengal

Oct 19, 2017

sir faiber dinner set 32pc tast chhota h sir isse culler khubsurat tast bada chahiye

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md ashraf raza's reply, Oct 19, 2017

sir faiber diner set 32pc tast chhota h sir isse kalar khubsurat tast bada chahiye

md ashraf raza's reply, Oct 19, 2017

sir tast chhuta h bada chahiye kalar khubsurat chaiye jo maine de kha wo nahi h

md ashraf raza's reply, Oct 19, 2017

or der no c0019774889s1 sir diner set jo order kya uska tast chhuta h bada chahiye kalar khubsurat chahiye

S

Satyanadan Joseph

from Indore, Madhya Pradesh

Oct 19, 2017

Sir I ordered cotton shirt which is shown on Facebook bud they delivered faulty materiel of cotton and size my order no. [protected]S1 price 549 please send me actual shirt which is advertising on facebook or return my money back

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maria shyla Dsouza

from Hosakote, Karnataka

Oct 24, 2017

Hi.i had ordered on white cotton kurthi order no [protected]..I didnt like that product so I returned it but it has shipped once again so again I returned it now once it has shipped .I dont want that product I want to cacell it and I want refund for that.can plz help me.plz plz

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Website: Limeroad

I have ordered a pair of shoes but it is small in size. I have complained against the product because of its small size and quality. Product was not of good quality. Product is not like as shown at the time of shopping. Company has taken the product from my house but not returned my refund. Company is also not giving any response to my complain. I appeal to the company to please return my refund amount

Oct 22, 2017

Complaint marked as Resolved

Limeroad has exchanged my shoes. Thanku limeroad for its service.

LimeRoad customer support has been notified about the posted complaint.

Oct 17, 2017

Updated by Sagar10520 My order number is [protected]_1

Oct 22, 2017

Updated by Sagar10520 Thanks limeroad i have got my refund

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Sagar10520

from Jamshedpur, Jharkhand

Oct 21, 2017

Dear limeroad please send my refund in my account or in my lr credit.

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Website: Limeroad

I had ordered a shirt from limeroad order no - [protected] which i had returned the app didn't ask for the refund option and gave the money in limeroad credits.. I don't want my money to refunded in limeroad credits i want a refund in my bank account.. It is such a pathetic service which you provide neither was the quality of the item i ordered bearable nor is the service.. I want a refund as soon as possible otherwise i will be compelled to do some serious action against the app

LimeRoad customer support has been notified about the posted complaint.

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Walton Arengh

from Lala, Assam

Oct 17, 2017

Sir I purchased the shoes from ur company limeroad order no.coo19100574s1 you company given a wrong shoes..I need to return

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LimeRoad Customer Care's response, Oct 31, 2017

Verified Support

Please refer to the mail we've dropped on your registered email id regarding the said concern.

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Aaron Papade

from Mumbai, Maharashtra

Oct 23, 2017

Dear limeroad i was not satisfied with the product i purchased and i returned it, but i got LR Credits, pls do the needfull to get my money back as cash payment.
Thanking you...

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LimeRoad Customer Care's response, Oct 31, 2017

Verified Support

Hi Aaron, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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I have oder a jegging and that i have done net banking. My balance cut but i can't able to see my product details. That time i haven't opened my account in limeroad please help me how can i get to know my product if they will not providing any details. And if they are not able to give my oder product then i want my refund money. As soon as possible please do it. And if the product is on the way then they should at least send message in my number.

+1 photos

Nov 16, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

LimeRoad Customer Care's response Hi Sharon, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Address: Hyderabad, Andhra Pradesh, 500038

Website: limeroad

Have received rs 399 as lr credit for my returned order but according to ur refund policy it is mention that those who pay by cod hve to provide their neft bank details within 7 days of refund for transfering the money to my bank acount... But my refund is received in lr credit... Plz cancel from my lr credit and transfer it to my bank acount... Atleast give a response from ur side so that i can provide u the required neft details...

Nov 17, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

LimeRoad Customer Care's response Hi Krishna, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you accordingly.

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Tanaya Kar

from Kolkata, West Bengal

Oct 16, 2017

#[protected] is that product which I have returned on 26/09/17, it's price was ₹435 but I don't get back my money yet on my account. It's on LR credits but I want that money in my dabit card.

complaining about lr credits - Comment #2885804 - Image #0

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LimeRoad Customer Care's response, Oct 31, 2017

Verified Support

Hi Tanaya, please refer to the mail we've dropped on your registered email id regarding the said concern.

V

Varun19

from Noida, Uttar Pradesh

Oct 17, 2017

I placed return order for saree as I was not satisfied with the quality. They refund my money as lr credit but I don't want to place any other order on limeroad now. So please tell me the way so that I can transfer my money into my account.

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LimeRoad Customer Care's response, Oct 31, 2017

Verified Support

Hi Varun, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

S

[email protected]

from Mumbai, Maharashtra

Oct 19, 2017

I have purchase the shirt limbroad for online sale.but after wash the shirt colour is spread.so kindly replace this shirt

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LimeRoad Customer Care's response, Oct 31, 2017

Verified Support

Hi Sandesh, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Address: Chandrapur, Maharashtra, 442401

I want to return my order as i am not satisfied with order, when i login my id, my order is nt find there, how should i return my order. It is very disappointing that you are not satisfying your client. Y ou have send very dairy product like it was in use.
You are taking price of the by offering bad quality.
I can't trust on limeroad product again.
You display something and send something else.

Nov 17, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

LimeRoad Customer Care's response Hi Rohini, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Sharmila Chakraborty

from Kolkata, West Bengal

Oct 18, 2017

I have received sms that money has been debited from my account. But from your end the transaction was not processed. So I paid but did not get the product.

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LimeRoad Customer Care's response, Oct 31, 2017

Verified Support

Hi Sharmila, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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I had bought a kurta and a handbag from limeroad. I was not happy with the material of the kurta and the handbag clips were found to be rusted when i opened the parcel. I have returned both of my orders back-[protected] and [protected]. This was on 26th september and 28th september 2017 respectively. I have lr credits balance of 1438 and 479 in my account. This is a very big amount and hence i want it to be transferred to my corporatrion bank account immediately. I had not selected any lr credit option while returning and have no interest in shopping further at limeroad because of all this issues
I want the refund amount in my bank. The details had been sent during the return process. Also i would like to add that this is not the case in any other shopping site. They directly sent the refund back to the bank account. So i expect limeroad to do the same.

Nov 18, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

LimeRoad Customer Care's response Hi, please be informed that the refund has already been initiated in your account on the 12th Oct'17. Further, the refund will reflect in your account on or before 24th Oct'17.

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Oznid

from Hojai, Assam

Oct 11, 2017

I ordered Blue sip on casual shoes size 3 UK.But they send me UK4 but in the Tax Invoice sheet, it is written UK3.So i return it and today i had receive the same wrong size.What is this all about

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LimeRoad Customer Care's response, Oct 16, 2017

Verified Support

Hi Oznid, please fill in your details here: http://bit.ly/2gADZWU, so that we can help you accordingly.

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Address: 784001

Website: L

I have returned a pair of kurta order no [protected] of amount 1048/-but still the refunded money is not reflected in my bank account. I have also complaint in lr toll free no.
This was my first experience in lr but its service is not satisfactory. It's been already a month but not getng my refunded money back gives me a negative impression on lr.

+1 photos

Nov 18, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

LimeRoad Customer Care's response Hi Panchali, please be informed that the refund of Rs.1048 has already been initiated on the 19th Sep'17. We suggest you please check with your bank once.

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Address: Allahabad, Uttar Pradesh, 211001

Website: www.limeroad.com

I placed and order for saree on limeroad but i was not satisfied with the quality. So that i placed return order and want my money into bank account. They return my account as lr credit into my limeroad account. But i want my money into my bank account not as lr credit. So please transfer my lr credit into my account.
I don't want to buy anything from limeroad now. If you want my bank details then i will send it.

LimeRoad customer support has been notified about the posted complaint.

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Hi,

I placed an order on 2nd october 2017 order id #19090354. I did not recieve any call from the delivery person, but simply i got msg delivery failed & schedule another meeting. I sent another date to the respective mail id. But still when i track the item it says item returned.
I m not able to call any customer number, all are saying invalid numbers. Also thorugh mails i m not getting response.
Without the calling us how they can cacel the order. Also no one came at the address location.
I have already paid the money for item.
Kindly help.

LimeRoad customer support has been notified about the posted complaint.

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Address: Allahabad, Uttar Pradesh, 211001

Website: Limeroad.com

Placed an order for saree for my mother on limeroad but the quality of saree was very poor and my mother was not satisfied with the quality and as it was my first order on online shopping website, so i was totally surprised. Then i placed return order and want my money back and they refund the money as lr credit, i don't want to buy anything. Please tell me the way so that i can transfer my money into my bank account.
Please help to get my money other wise i am not going to buy any product from any online shopping website...

Nov 16, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

LimeRoad Customer Care's response Hi Varun, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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The Bhojpuri Stage show club

from Delhi, Delhi

Nov 23, 2017

I want my money this is very bad site for shopping never shopping onthis site again he do not give any other options to transfer money

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LimeRoad Customer Care's response, Nov 24, 2017

Verified Support

Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

M

Mûttähar Ali Khan

from Mysore, Karnataka

Jun 8, 2018

I have ordered a pant then I returned but my money was stocked LR credits... And I don't want to purchase anything in online I want my money back

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LimeRoad Customer Care's response, Jun 11, 2018

Verified Support

Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

R

Ranu Basfor

from Mumbai, Maharashtra

Jun 8, 2019

I have ordered cold shoulder strip top but it is too big for me n the quality is not good so i want to return the product and i want my refund into my bank account

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LimeRoad Customer Care's response, Jun 12, 2019

Verified Support

We are so sorry. Please write to us at [email protected] with your Order ID so that we can immediately order a replacement with a similar product, or issue you a no-questions refund. You can also raise query(s) on the LimeRoad app(go to the left sidebar, click on 'My Orders/Help' and click on 'Need Help' against the order) - Team LimeRoad

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Ramyashree Ramyashree

from Mandya, Karnataka

Nov 25, 2019

i want my refund money to my account

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Yogita Pednekar

from Korba, Chhattisgarh

Dec 15, 2019

Hi I am yogita pednekar . I want my amount Rs.871 to my bank account.

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Tripty Agrawal

Apr 26, 2021

I had ordered a jumpsuit and i found the size big for me so i opted for an exchange and ordered a smaller size fir the product.. it showed that it will reach me by tomorrow i.e 27.04.21 and today is already 26.04.21 and they have not even shipped it .I needed it for an occasion and it would arrive late so it would be of no use to me so i had to cancel the order. When I cancelled the order i did not get any option to choose my refund in bank account or LR credits and it directly got credited in my LR credits.. This is not done .. I want my money back in my bank account..

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Address: East Sikkim, Sikkim

Website: Limeroad.com

Hlw its archana
I have ordered a smart denim skirt with tracking id[protected] and order no. [protected] and it reached me in 5 days but the problem is the skirt is over sized and i need to return it. While placing my order i didn't created any account on limeroad but my order was successfull and now when i need to return it there's no option. I mean the only way to return is first log in to the account but i don't have one. So what i m saying is if customer is not aware of this things then its really not fear.. You should have informed us about this..
But now i don't know much i just want to exchange my product.. Though the time for return policy is just 7 days, i have wasted my three days on searching over it that how to exchange without account, you have to consider me or else my faith on this site is so lost.. Seriously

LimeRoad customer support has been notified about the posted complaint.

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I ordered a pink cotton and black poly lace halter neck dress under order no. [protected] and returned it because of size problem. I chose the option to refund money in my bank but limeroad gave it as lr credits instead even when i didn't choose that option. I want my money back in my account as soon as possible. You are a fake site and the other reliable sites do nothing of this sort. If you do not give my money back then i'll surely tell my friends and suggest them not to use your site

Nov 16, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

LimeRoad Customer Care's response Hi Nikasha, please be informed that the refund of Rs.594 has already been initiated and will reflect in your account within 7 working days.

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Jyothsna Kuchimanchi

from Hyderabad, Telangana

Oct 9, 2017

The subscription doesn’t work at all. I keep getting the emails and messages again and again. I hate their products. Please ensure I am unsubscribed.

Whenever I click on unsubscription link, it says something is wrong and I am not subscribed. But I receive multiple emails every single day.

refund given as lr credits when the option for bank refund was selected - Comment #2877325 - Image #0

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LimeRoad Customer Care's response, Oct 16, 2017

Verified Support

Hi, please fill in your details here: http://bit.ly/2gADZWU, so that we can do the needful. Nishita!

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Address: 122002

Website: www.limeroad.com

This company is chitter company. Iam order a saree, this order is give me but that was very low materials. So i return this and want refund, given my account details. But limeroad not return my money and then this saree return my home again and again. More then 3 times this return my home. But do not send my money. Chitter company please take action asap.

Nov 4, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

LimeRoad Customer Care's response Hi Manashi, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern at the earliest.

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I had returned my order on previous week to you and you had told me that the amount of the item will be credited to my lr account within 2 days. It's been a week and still no money has been credited. I want to order a new dress for that i need limeroad to credit my money to my lr account as soon as possible if not i will look forward to taking further action against limeroad and you are showing a very bad customer service

Nov 4, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

LimeRoad Customer Care's response Hi Manasi, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Aishwarya Baddi

from Bengaluru, Karnataka

Oct 4, 2017

I dont know how..! But something went wrong and through my limeroad account there is a order for two tops which costs 450 rupees..! I came to know dese when I saw notifications in my mail..Please tell me how to cancell the order or else m not going to pay for it.. or u just cancell the order

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Violet George

from Hyderabad, Telangana

Oct 9, 2017

Sir, I ordered a dress, order no. [protected], I got a message that delivery attempt failed, but I was very much available, and I did not receive any phone calls too. I am available at home always. Kindly send me the delivery again. Thank you.

black crepe belted dress - Comment #2877430 - Image #0

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Address: Hyderabad, Andhra Pradesh, 500038

I had ordered pink glossy sandals and returned due to difference in size. Limeroad has converted to lr credits points. I kindly request the lr credits points to be transferred to my bank a/c instead of lr points. Really disappointed because i was asked to provide my details and instead of transferring to my bank a/c it was given to me by credit points which is not useful to me.

Nov 7, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

LimeRoad Customer Care's response Hi Leena, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Jayna shah

from Veraval, Gujarat

Oct 3, 2017

Return item rs is tranfer as lr credit i want to tranfer it in bank account, how can i do it? Other company tranfer refund rs in bank why your company not? Plz refund it in my bank account.
Refund my rs in my bank account it is now as LR credit

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Shivani Vani

from Noida, Uttar Pradesh

Oct 5, 2017

It's almost 15 days gone...I still not get my refund back in my account...I will give 0 rating to your site...you can't make trouble to your customers...

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LimeRoad Customer Care's response, Oct 16, 2017

Verified Support

Hi Shivani, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Address: Jaipur, Rajasthan, 302022

I have purchased something on limeroad. And the product was not as per the quality promised... So i returned that product... So the money that i got as refund was as lcr credit... I don't want to shop anything on limeroad... This is not a genuine shopping site... So i want my money back in my bank account... All online shopping companies give that facility to get refund in bank account... So why limeroad not... This is cheating... It means once you buy something on limeroad and don't want to keep that product, then you have to buy something else whether you want or not... Limeroad will not provide your money back in your account... I don't know. I want my money back.

Nov 4, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Sep 25, 2017

Mina Adhikary's response my refund money is not transfer in my account why

Verified Support

Oct 04, 2017

LimeRoad Customer Care's response Hi Niteshswami, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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Sayindian

from Pune, Maharashtra

Oct 3, 2017

Hello
My order number is [protected]. Delivery date given by limeroad 23 September 2017 bt till today 25 th of September parcel is not delivered. I ask to customer care they are giving [censored] reasons. I want my parcel as early as possible. I very disappointed of this behavior.parcel reached pune 3 days before bt I didn't receive it.

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Mina Adhikary

from Hojai, Assam

Oct 4, 2017

I did a ordered but matierial is not good so i returned it and apply refund policy time is over which i s metioned by lime road my money is not transfer in my account

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Address: Jaipur, Rajasthan, 302022

My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad. I want all my money back in my bank account... I don't find any product on limeroad genuine...

LimeRoad customer support has been notified about the posted complaint.

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anujbahal

from Meerut, Uttar Pradesh

Oct 2, 2017

Pls send me my lr credit in my bank account pls

I want my money back in my account not as lcr credit - Comment #2869480 - Image #0

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LimeRoad Customer Care's response, Oct 4, 2017

Verified Support

Hi Anuj, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.

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I have got my refund in form of lr credits i want to transfer it to my bank account
My email id is disha. [protected]@gmail.com
Please transfer my credits to my account fast. I had returned my dress as it was not of the appropriate colour shown and the return amount is credited in form of lr credits. I want the amount to be transfered to my bank account as soon as possible

Nov 7, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

LimeRoad Customer Care's response Hi Nihal, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.

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dr samridhi

from Ludhiana, Punjab

Oct 3, 2017

I ordered high slit black kurta (order no.[protected]) . But i don't like the product and i returned it. But how can i receive my refund amount.. please tell me the process. I order first time on limeroad . I reallyy like this app. But i want my refund amount.

refund in form of lr credits - Comment #2869973 - Image #0

Reply

LimeRoad Customer Care's response, Oct 16, 2017

Verified Support

Hi Samridhi, please be informed that the refund of Rs.499 has already been initiated in your LR Credits which you can use on your next order.

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