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LimeRoad Complaints & Reviews

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Last updated Nov 15, 2022
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LimeRoad reviews & complaints page 45

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I ordered a kurti on 27 June 2017 from limeroad.com. kurti delivered to us on today . But there is occurring a size problem.. I want a size xl instead of l size...i called to phone no. Of your site. But they are not picking our call. This is not cool.. i want to exchange this product ..please exchange it as soon as possible otherwise I will return this product.
LimeRoad customer support has been notified about the posted complaint.
I returned my ordered dress 10 days back and there are no signs of my refund. I paid in cash on delivery and placed the return order the same day it was delivered.Twice the order was sent on my address even after the pickup.The worst online shopping experience. The money isn't refunded yet.
LimeRoad Customer Care's response, Jul 11, 2017
Verified Support
Hi Karishma, we are sorry for the inconvenience caused to you. Please send us your details by clicking goo.gl/QHNPIW so that we can fix the issue for you. Anurag!
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Hi
    I returned a beige and gold cotton block printed anarkali kurta of rupees of 1349 on 10/06/2017 and my and return id # 1 but still did'nt get refund in my account its showing that the refund processed date is 15/06/2017. My bank details are state bank of india m j j road nampally latha talkies complex a/c no. [protected]. Ifsc code: sbin0005894
    +1 photos
    Jul 27, 2017
    Complaint marked as Resolved 
    LimeRoad customer support has been notified about the posted complaint.
    Verified Support
    Jun 26, 2017
    LimeRoad Customer Care's response
    Hi, we are sorry for the inconveneince. However, your refund has been issued already on 15/6/17 in your Central Bank of India account number XXXXXX1005. Please refer to the bank statement of this account. The refund will show by the name AM Marketplaces Pvt Ltd. You may not get a text message from the bank about it. Anurag!
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      I purchased a pack of camisoles (3) brand - finesse from limeroad, but found it was not camisole and just an attachment cloth handkerchief size to just show that you wear one. To return it back i proceeded for it but now they say it is non-returnable non-refundable product which i found cheated. Please help
      I already tried contacting them but they never show up for return or refund.
      Jul 28, 2017
      Complaint marked as Resolved 
      LimeRoad customer support has been notified about the posted complaint.
      Verified Support
      Jun 27, 2017
      LimeRoad Customer Care's response
      Hi Deepal, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!
      I have call the toll free number to return my order but the IVR always say could not find any return #[protected]
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        I have ordered a dress in limeroad and i received it. But they have given me a totally different one from which i oredered. I sent return request. Product has been returned and picked by delhivery on june 2, 2017. But my money has not been refunded yet. I paid cash through debit card. They have taken my money from account immediately. But refund takes this much time. Please return my money back as soon as possible
        Jul 22, 2017
        Complaint marked as Resolved 
        LimeRoad customer support has been notified about the posted complaint.
        Verified Support
        Jun 19, 2017
        LimeRoad Customer Care's response
        Hi, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!
        I returned a green Kurta Id_[protected] and it is said that refunded on 8/06/17. Till now I didn't get back money. I believe Limeroad and used.to shop more than 6000 rs in 3 months. If not refunded I 'll stop purchasing from limeroad
        LimeRoad Customer Care's response, Jun 28, 2017
        Verified Support
        Hi Deepti, please refer to the email we have sent to you about the same concern. Thanks, Anurag!
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          Order id:[protected]{return id #1} created on 17 june 2017
          Respected sir,
          My refund has been transferred to lr credit as refund mode. I had not selected this lr credit option, than why transfer my money here.. Kindly take my personal account details and transfer money to my personal account..
          My personal account:
          Name: driat kharkongor
          Account number:[protected]
          Kindly reply at your earliest
          Mellisa kharkongor
          Jul 22, 2017
          Complaint marked as Resolved 
          LimeRoad customer support has been notified about the posted complaint.
          Verified Support
          Jun 19, 2017
          LimeRoad Customer Care's response
          Hi Mellisa, please refer to the email we have sent to you about the same. Anurag!
          I want to Return my product which order no is [protected]. and that was not show in my order link.
          So what should I do.
          LimeRoad Customer Care's response, Jun 28, 2017
          Verified Support
          Hi Pallavi, this order has been returned and we have issued the refund also. Please refer to the email we have sent to you about the same. Anurag!
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            I have made an order and its order no. Is [protected] and i returned. I got the money in the form of lr credits but i have not selected this option. There is no option of transferring of money. More than 60% complaints are about this subject and none of the complaint is replied by limeroad. They are replying all but except this subject. I know that you will not reply this but this message is for public. So never use limeroad for buying anything...
            Jul 10, 2017
            Complaint marked as Resolved 
            LimeRoad customer support has been notified about the posted complaint.
            Verified Support
            Jun 08, 2017
            LimeRoad Customer Care's response
            Hi Kshitij, we are so sorry for the inconvenience caused to you. However, you can anytime ask your refund to be processed on your bank as this is your money. Please share your bank details at [protected]@limeroad.com so that we can fix the issue. Anurag!
            Lime road said delivery charges are free and now I received a message saying we have to pay for the courier and it is almost 500 rs
            LimeRoad Customer Care's response, Jun 27, 2017
            Verified Support
            Hi Charles, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!
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              Limeroad — Refund amount to my account

              Order id : [protected] [return id #1] created on 26/05/2017
              My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.

              Kindly reply at your earliest
              Shivani mishra...
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              Hi,
              My name is divya khanna i made an order on limeroad on[protected] of cod becos of some issue of online app i was not making payment through credit or debit card even after reinstalling the app so i called customer care for the same... They unfortunately not able to help me... And they asked that if delivery boy came and he don't have paytm i will carry full right to cancel the order which i did but i accept one order #[protected] after making payment of 348 rupees, unfortunately the size was not correct so i have to initiate the exchange on[protected] since then i called customer service multiple time they are not crediting my refund and wasting my money over phone by putting me on hold for longer than 15 mins i m really very unhappy with this. Please help i seriously lost faith on online shopping becos of this
              Jul 1, 2017
              Complaint marked as Resolved 
              LimeRoad customer support has been notified about the posted complaint.
              Verified Support
              May 29, 2017
              LimeRoad Customer Care's response
              Hi, we are sorry to know that you had an unsatisfactory experience. Please call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
              I want to cancel my order. But whenever I call on your number it hardly has any option related to it... Please help me...
              LimeRoad Customer Care's response, Jun 8, 2017
              Verified Support
              Hi Nikki, we are sorry for the inconvenience caused to you. Please send us your details by clicking goo.gl/QHNPIW so that we can fix the issue for you. Anurag!
              I placed an Order No : [protected], I want to return this order, as i didnt like this material.
              LimeRoad Customer Care's response, Jun 13, 2017
              Verified Support
              Hi Ilakkiya, Please refer to the email we have sent to you about the same. Anurag!
              Shoe i brought is too big doesnt fit me at allso i want to return it.
              LimeRoad Customer Care's response, Jun 14, 2017
              Verified Support
              Hi Atsisi, I sincerely apologize for the inconvenience caused to you, which convinced you to return this order. I will be more than happy to raise the return request for you, however, the way our system is designed, it gives us an option of refund only in your bank account. Please follow the path given below and you will be able to raise the return by yourself. Log in to your account>Go to My Profile (right top on our website) > My Orders > Click on Return Tab of your respective order. Anurag!
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                Date - 27/5/2017
                I ordered three tops for my child on dt.19/5/2017.
                I returned two tops on dt. 28/5/2017, of my child, and got massage on mobile, the return request for two items of two order is i. D.[protected].
                How i will get my money back, and how much days are left.
                Please send my payment to my bank, i am furnishing my bank details for sending money rs.566/-, via neft to be sent to my saving bank account.
                Name - vinod talwar
                Bank - indian bank
                Branch - karol bagh, new delhi, 11005
                S. B. A/c no.[protected]
                Ifcs code - idib000k023
                Micr code[protected]
                Jul 1, 2017
                Complaint marked as Resolved 
                LimeRoad customer support has been notified about the posted complaint.
                Verified Support
                May 29, 2017
                LimeRoad Customer Care's response
                Hi, please share your bank details at [protected]@limeroad.com so that it is recorded with LimeRoad as well. For more details, please call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
                SubOrder No. Product Name Quantity Price
                [protected]S2 black faux leather loafers (5 (uk)) 1 549

                This product has been broken only two use only. Either make my refund or provide another product.

                LimeRoad Customer Care's response, May 30, 2017
                Verified Support
                Hi Lata, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
                I have earned LR credit and after cancellation of my order, the entire LR credit vanished . Will it be refunded ?
                LimeRoad Customer Care's response, May 30, 2017
                Verified Support
                Hi Deepaa, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
                Sir
                Please cancell my order of leatherwallet.I accidently done it fot 3 times.please cancell that all 3.I am not ready to pay for that.
                LimeRoad Customer Care's response, May 30, 2017
                Verified Support
                Hi Aflah, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
                I have returned 2 Kurtis. I got refund for one kurthi but I didn't get my refund amount for other kurthi.order id [protected]

                LimeRoad Customer Care's response, Jun 13, 2017
                Verified Support
                Hi Prasanthi, We are so sorry for the inconvenience caused to you. We have initiated the refund again in your same paytm wallet as the previous refund was failed. Please allow a maximum of 7 working days to reach the amount in your paytm wallet. Anurag!
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                  Limeroad — Refund my money

                  Limeroad — Refund made as LR credit

                  I juz recieved an sms from limeroad which says my refund will be given on my LR credit.. I dont want my refund on my LR credit i want u to transfer the requird money on my bank account... Pliz do look forward on my request and return my money on my bank acount... I will let u know the details of my acount once the refund process is initiated.. Pliz do inform me.. ThnkQ...
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                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Hi... Without my work in my account i found the one product was added in my orders on cash on delivery basis. Actually it's not my work... Now i don't want that product to deliver to my home... I want cancellation for that product. I am not ready to pay for that... Please make sure that how to cancel the order in the app with steps...
                  Thanking you.
                  Jun 18, 2017
                  Complaint marked as Resolved 
                  LimeRoad customer support has been notified about the posted complaint.
                  Verified Support
                  May 15, 2017
                  LimeRoad Customer Care's response
                  Hi Ankita, we are sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your details so that we can assist you at the earliest. Anurag!
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                    Limeroad — How to cancel the order before delivery

                    Hi... Without my work in my account I found the one product was added in my orders on cash on delivery basis. Actually it's not my work... now I don't want that product to deliver to my home... I want cancellation for that product. I am not ready to pay for that... Please make sure that how to cancel the order in the app with steps...
                    Thanking you....
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                    I had ordered multi colored 100% cotton flared skirt. But i received the product and it was no where similar to the product they have pictured. Material, size and print completely different. So i returned the product. My refund amount has been transferred to lr credit as refund mode. So then again i ordered a cotton shirt on 4/5/2017. They said they will get it delivered within 4-5 days. After calling them thrice in a week it was known that the order will be reaching. But today (11/5/2017) the product still not dispatched. I am getting impatient. As the promise made wasn't fulfilled and fake promises were given time and again regarding the delivery of the product. Sellers in limeroad are fake. Most of them sell wrong products.
                    LimeRoad customer support has been notified about the posted complaint.
                    I purchased L size white cotton flared kurta from Limeroad.

                    After first wash, color has spread to white portion of Kurta

                    LimeRoad Customer Care's response, May 17, 2017
                    Verified Support
                    Hi Roshni, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!
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                      I have oredered a product but its wrong so i refund the product. They successfully refunded and transfer my money on LR credit . I have register a complaint that i want my refund money in my bank account not in LR credit. They said that they will transfer my money account in 7 to 8 days but they till now not transferred my money in my account. This complaint i register in january 2017 but till now may 2017. They have not transffered my money in my accont and i provide full information of account but they have not transfferd and also cut my money from LR credit. I want My money back in my account.
                      Jun 9, 2017
                      Complaint marked as Resolved 
                      LimeRoad customer support has been notified about the posted complaint.
                      May 04, 2017
                      Mani 123's response
                      I want exchange of my dress xL size I have selected wrong size
                      May 04, 2017
                      Mani 123's response
                      I want XL size
                      Verified Support
                      May 08, 2017
                      LimeRoad Customer Care's response
                      Hi Nishu, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!
                      I had ordered two tops but I received only one top was delivered to me. The amount I gave to the delivery boy was of two tops as the will amount was the cost of both the tops.

                      LimeRoad Customer Care's response, May 8, 2017
                      Verified Support
                      Hi Ashwini, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
                      I have selected the wrong size xxl. I want XL medium size. Could you plz replace the order as soon as possible.i have booked for my marriage. I need urjnt replacement.
                      LimeRoad Customer Care's response, May 11, 2017
                      Verified Support
                      Hi Mani, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!
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                        Extremely disappointed with the products I bought. No quality at all. Not worth the money. A 200 rupee product is said to be 1500 n sold @ 600 saying big drop sale!! Wish I could sue them but I don't have the time to. Products I bought - a kurti, 4 sling bags, 2 double sheets, a saree - everything is a waste!! I did return and purchased new ones, but still the product was bad. There was refund option given to me.
                        Jun 11, 2017
                        Complaint marked as Resolved 
                        LimeRoad customer support has been notified about the posted complaint.
                        Verified Support
                        May 08, 2017
                        LimeRoad Customer Care's response
                        Hi Thilaka, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!
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                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          I have ordered a bag on the limeroad.I placed the order through net banking but my order didn't placed and my money got deducted from my account.there is no message or notification from the limeroad about order confirmation.I contact bank and they are saying my money get deposited to the seller's account.
                          My limeroad email address is [protected]@gmail.com
                          Ref no. is [protected]IGABFHRZL4
                          Apr 29, 2017
                          Complaint marked as Resolved 
                          Refund my money into my account
                          LimeRoad customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 30, 2017
                          LimeRoad Customer Care's response
                          Hi, we are sorry to know that we were not able to create a smile for you. Please call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
                          My order no.[protected]s1 oder was light blue sneaker bt shoes was old plz due to give me a refund of my oder
                          LimeRoad Customer Care's response, May 8, 2017
                          Verified Support
                          Hi Vipin, your refund has been issued already. Please refer to the email we have sent to you on your registered email account. Anurag!
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                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            I had ordered a blue jegging from limeroad and they sent me a black one. Also, when i returned it they have sent me a notification saying that my refund is processed. It has been a month since and i haven't received my refund back. Also, when i read the reviews i have noticed that all complaints are about customers not receiving their refunds. Please, do look into the matter and update on the same.
                            May 27, 2017
                            Complaint marked as Resolved 
                            LimeRoad customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 26, 2017
                            LimeRoad Customer Care's response
                            Hi, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!
                            I got messages from u. I request to delay pick . But no one call me for pick . Actually I m waiting pick up boy.
                            Disgusting service.
                            No one come and your sent message
                            LimeRoad Customer Care's response, Apr 30, 2017
                            Verified Support
                            Hi Abhijeet, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution.
                            Sizes of limeroad products are not as per market standards thereby creating unnecessary hoax of return loop .Please look into this on priority .
                            LimeRoad Customer Care's response, May 8, 2017
                            Verified Support
                            Hi Mangesh, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!
                            Hi am sadhna malik i oreder last week one product in your website product size will be small so i return that but still i didnt received refund amount as soon as possible return my amount this is order no: 0012388
                            LimeRoad Customer Care's response, May 15, 2017
                            Verified Support
                            Hi, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!
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                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              I have ordered a white pool over of 1199 and as i got 300 lr credit they asked for rs 899/- as final amount. I have made the payment 30minutes before through my hdfc bank credit card but i coul not found any ordered product in my limeroad ac but rs.899/- has been already deducted from my credit card. I have tried to contact them over phone also but there is no valid contact no.
                              My limeroad ac is - kajari. [protected]@rediffmail.com
                              Please help
                              May 27, 2017
                              Complaint marked as Resolved 
                              LimeRoad customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 24, 2017
                              LimeRoad Customer Care's response
                              Hi, please call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
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                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                The delivery of the product is not according to the order. The product is totally different. We are not satisfied with your service. We want to return this product. Please guide us how to returns it. We called at your customer care number but that was not satisfied. Our product code was [protected]. & the address was warden quarter, jnv chuharpur, chhchhrouli, Yamunanagar. Pin 135106. Please reply as soon as possible.
                                +1 photos
                                May 24, 2017
                                Complaint marked as Resolved 
                                LimeRoad customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 23, 2017
                                LimeRoad Customer Care's response
                                Hi, we’re sorry to know that you had an unsatisfactory experience. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
                                Apr 27, 2017
                                dinesh_hdr's response
                                Dear dinesh h, your order [protected] has been shipped via delhivery. The tracking number is S[protected].
                                Dinesh h, your order [protected] has been shipped via delhivery. The tracking number is S[protected].

                                I waiting for items, pleas expedite. Tomarow is the function, I need today delivery...
                                Pls help

                                Dinesh.
                                [protected]
                                My order is totally different as delivery. So now I want to return this but in my I'd this order does not shown. Plz help me how to return this.
                                LimeRoad Customer Care's response, May 8, 2017
                                Verified Support
                                Hi Jeet, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!
                                I had purchased a solid blue gorgeotte top of rs538 and i found that the quality was not good so i returned it and i haven't got my rs538 yet it has been three weeks and i haven't got the money. How irresponsible you guys are. This is the service you give to your customers? I want my money otherwise i have to take strict actions.
                                LimeRoad Customer Care's response, May 8, 2017
                                Verified Support
                                Hi Sipra, we are sorry to know that you had an unsatisfactory experience. Please click here goo.gl/QHNPIW and fill in your details. It will enable us to access your order history for a quick resolution. Anurag!
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                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Limeroad — Limeroad payment transferred to lr credit as refund mode?

                                  Order id : [protected] (Shipment 2) created on 16/4/2017

                                  My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad...
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