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LimeRoad Complaints & Reviews

2.1
Updated: Oct 6, 2025
Complaints 1212
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LimeRoad reviews & complaints page 45

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N
nihal surlaker
from Mumbai, Maharashtra
Sep 28, 2017
Resolved
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I have got my refund in form of lr credits i want to transfer it to my bank account
My email id is disha. [protected]@gmail.com
Please transfer my credits to my account fast. I had returned my dress as it was not of the appropriate colour shown and the return amount is credited in form of lr credits. I want the amount to be transfered to my bank account as soon as possible
Nov 7, 2017
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2017
LimeRoad Customer Care's response
Hi Nihal, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.
I ordered high slit black kurta (order no.[protected]) . But i don't like the product and i returned it. But how can i receive my refund amount.. please tell me the process. I order first time on limeroad . I reallyy like this app. But i want my refund amount.
LimeRoad Customer Care's response, Oct 16, 2017
Verified Support
Hi Samridhi, please be informed that the refund of Rs.499 has already been initiated in your LR Credits which you can use on your next order.
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    piya_b
    Sep 27, 2017
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    I have ordered a bean bag and requested to return it. And they did the same but instead of transferring the amount to my bank account, they have given option only for lr. You guys should take bank account details and transfer money to that.
    When you are allowing people to make an order online through bank accounts then why not returning to that.

    Also, wht if customer doesnt like the products? Even then they have to spend lr credits which are returned.

    I reuqest you to kindly transfer my money to my bank account.
    Order id:-[protected]
    LimeRoad customer support has been notified about the posted complaint.
    Oct 30, 2017
    Updated by piya_b
    Hi I havent recieved any update yet.
    I have returned a damaged products and that money has been refunded as credits but I didn't opt that . So please kindly refund my amount to my bank account and within how many days I can expect my refund
    LimeRoad Customer Care's response, Oct 4, 2017
    Verified Support
    Hi, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
    sir i have a query about online returning my item... i paid by cash o delivery but the company returned by lr credit but i want to send it to my bank account...

    I dont want to use any lr crefit i want to transferred my lr amount to my account why it is on lr credit... if i paid by cash than you can send it on a bank... plz sir send it to my account i dont want it on lr credit there is no use of lr credit for me...
    LimeRoad Customer Care's response, Apr 23, 2018
    Verified Support
    Hi Ashish, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
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      J
      Jayna shah
      from Veraval, Gujarat
      Sep 26, 2017
      Resolved
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      Resolved

      Order id : 18593632[return id #1] created on 25/08/16
      My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.

      Kindly reply at your earliest
      Nov 5, 2017
      Complaint marked as Resolved 
      LimeRoad customer support has been notified about the posted complaint.
      Verified Support
      Sep 27, 2017
      LimeRoad Customer Care's response
      Hi Jayna, please be assured that our email team will get in touch with you on the same within 24 hours.
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        M
        Mina Adhikary
        from Hojai, Assam
        Sep 25, 2017
        Resolved
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        Address: East Singhbhum, Jharkhand, 8310003
        Website: limeroad.com

        I was ordered a red flared kurti on lime road shop, but i dont like that material because matrial is not too good and colour is so dull. Product is diffferentt from your website which have been seen, so i returned this product. Product is picked by limeroad boy. Ten days are comlete d which is mentioned by limeroad that your refund money is reflect in your account but my money is not show in my account why?
        Oct 30, 2017
        Complaint marked as Resolved 
        LimeRoad customer support has been notified about the posted complaint.
        Verified Support
        Sep 27, 2017
        LimeRoad Customer Care's response
        Hi Mina, please fill in your details here: http://bit.ly/2gADZWU, so that we can help you. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.
        Saree is very low quality and many problems in it so back to my money
        LimeRoad Customer Care's response, Sep 27, 2017
        Verified Support
        Hi Sudha, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern. You may also write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.
        Good Eveining,

        This is bhasker k returned some items for that refund came as LR Credits, now this amount i want as a withdrawal refund to bank account.
        LimeRoad Customer Care's response, Oct 4, 2017
        Verified Support
        Hi, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern
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          A
          Aishwarya Baddi
          from Bengaluru, Karnataka
          Sep 24, 2017
          Resolved
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          Resolved

          I havent orderd anything since 3~4 months in limeroad. But i dont know how the two tops costing 450 rupees are been got orderd through my account.. Which i came to know after looking notificatification of order in my mail.. If it delivers am not going to pay for it because i am not able cancel the order. So please tell me how to cancell the order or else please cancell the order..
          Oct 30, 2017
          Complaint marked as Resolved 
          LimeRoad customer support has been notified about the posted complaint.
          Sep 24, 2017
          Updated by Aishwarya Baddi
          Please let me know how to cancell the order
          Verified Support
          Sep 27, 2017
          LimeRoad Customer Care's response
          Hi Aishwarya, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
          I have placed one order but the order is still processed..when can I get confirmation for my order
          And when I am tracking the order by giving order I'd and email.. It's showing order has not found. Could you plz confirm on that.
          LimeRoad Customer Care's response, Oct 4, 2017
          Verified Support
          Hi Pranayinee, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
          I want to cancel my order as quantity of a kurti became 3 by mistake... is it possible to change d quantity or else i will cancel my order and reorder the same again
          LimeRoad Customer Care's response, Oct 31, 2017
          Verified Support
          Hi Paurnima, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
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            L
            Lovish Chhabra
            from Lucknow, Uttar Pradesh
            Sep 22, 2017
            Resolved
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            Resolved

            Order id # [protected]

            My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.

            Kindly reply at your earliest
            Lovish chhabra
            Oct 31, 2017
            Complaint marked as Resolved 
            LimeRoad customer support has been notified about the posted complaint.
            Verified Support
            Sep 27, 2017
            LimeRoad Customer Care's response
            Hi Lovish, we've already dropped a mail on your registered email id regarding the said concern. Kindly refer to the same.
            Nishita!
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              M
              mohanaS25
              from Chennai, Tamil Nadu
              Sep 18, 2017
              Resolved
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              Address: Chennai, Tamil Nadu
              Website: www.limeroad.com

              I want to return the product which i bought in lime road asap but i am unable to do as the email id is showing incorrect, my order number is [protected], so please consider this, the product which i got completely different and very uncomfortable, the given ivr number is waste, it is saying the order number is invalid, there is no other alternative to let them know the product and get their product back, so please let theme and refund my money
              Oct 20, 2017
              Complaint marked as Resolved 
              LimeRoad customer support has been notified about the posted complaint.
              Verified Support
              Sep 19, 2017
              LimeRoad Customer Care's response
              Hi, please refer to the mail we've dropped on your registered email id regarding the said concern.
              Hi...i am manjot singh.i want to back my refund in hand with cheque or cash ...!
              LimeRoad Customer Care's response, Sep 21, 2017
              Verified Support
              Hi Manjot, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
              I want to return my product and it is saying that it email I'd is invalid but I had used the same e mail I'd when I ordered a product..
              please help
              LimeRoad Customer Care's response, Sep 27, 2017
              Verified Support
              Hi Hania, please fill in your details here: http://bit.ly/2gADZWU, so that we can help you. You may also write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.
              Dear sir
              which product are you send me was damaged and order no is [protected], so please clear me what i do. i am regular purchase from your lime road but it is first time that product is damaged . so please look into matter and do the needful.so i request you please refund the money .

              Veena tripathi
              [protected]
              mirzapur
              uttar pradesh
              LimeRoad Customer Care's response, Sep 27, 2017
              Verified Support
              Hi, please refer to the mail we've dropped on your registered email id regarding the said concern. Nishita!
              hyii im varshiniguru
              i wanted to return a sneaker which is out of my size . i phoned to the limeroad customer care nd that they say is the order no. is incorrect. now what should i do . plz contact me or mail me plz. thank you
              hyii im varshiniguru
              i wanted to return a sneaker which is out of my size . i phoned to the limeroad customer care nd that they say is the order no. is incorrect. now what should i do . plz contact me or mail me plz. thank you
              LimeRoad Customer Care's response, Apr 16, 2018
              Verified Support
              Hi Varshiniguru, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
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                A
                Archana. S B
                from Mysore, Karnataka
                Sep 11, 2017
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560037
                Website: Lime road application

                Hi i'm archana with account [protected]@gmail.com
                I ordered one solid black top with order id - #[protected]. I got delivery within 4 days i paid through cod but size was proper so i returned the top the next day it's been 15 days since i returned material till now didn't get the money back. It's says payment processed but yet credited to my account.
                Oct 21, 2017
                Complaint marked as Resolved 
                LimeRoad customer support has been notified about the posted complaint.
                Sep 11, 2017
                Updated by Archana. S B
                Size was not*
                Sep 11, 2017
                Updated by Archana. S B
                Yet not credited to my bank account
                Verified Support
                Sep 19, 2017
                LimeRoad Customer Care's response
                Hi Archana, we'd like to inform you that the refund of Rs.399 has already been initiated from our side on the 31st August'17. We suggest you please check with your bank once. For further assistance call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.
                I had not secelt LR account for money refund.. But i see that my money will be refund to LR Account.. I want this money refund to my personal bank account..
                LimeRoad Customer Care's response, Sep 27, 2017
                Verified Support
                Hi Boman, please fill in your details here: http://bit.ly/2gADZWU and we’ll get in touch with you regarding the said concern.
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                  A
                  Aishwarya Vaishali
                  from Bengaluru, Karnataka
                  Sep 10, 2017
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                  Address: Gurgaon, Haryana, 566036
                  Website: Limeroad

                  Order id :[protected]
                  Date:10/09/2017
                  Product: blue crepe regular shirt

                  My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here. Kindly take my personal account details and transfer money to my personal account. Other online shopping do offer this option then why not limeroad?
                  Please make as soon as possible.
                  LimeRoad customer support has been notified about the posted complaint.
                  How can I transfer LR Credits on my Bank account.my order id : ([protected]) Contact me [protected]
                  My Order no.#[protected] I was return my dresses to u. and u refund my Amt. In LR Credit but ur not transfer my amt. in my A/C. Last time I send u My A/c details for refunding purpose. My A/C no.is[protected] Canara Bank IFSCE code is CNRB0000235. Pls transfer my Amt.of Rs.1100/- to above mention A/C.
                  LimeRoad Customer Care's response, Sep 21, 2017
                  Verified Support
                  Hi, please refer to the mail we've dropped on your registered email id regarding the said concern. Further, we suggest you please do not share your bank details on the public platform.
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                    L
                    LOHIT SUBODH
                    from Ludhiana, Punjab
                    Sep 6, 2017
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                    I have returned a pair of shirts which i received because they were not the right one which i have ordered on 17 august. Till now i have neither received my return or refunded. My order no:[protected]_1. I called the call center but they are saying that your return will be received in next 7 working days. So please consider my issue and try to resolve it as early as possible.
                    LimeRoad customer support has been notified about the posted complaint.
                    I would like to return my top cz its quality doesnt match with what was displayed in the picture! Highly disappointed with Limeroad!
                    Order number is [protected].
                    The footwear for which I had ordered are defective. So would like to return that too
                    Order number is [protected].
                    Kindly refund me the amount as soon as possible.
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                      Írám Khán
                      from Zamania, Uttar Pradesh
                      Sep 5, 2017
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                      Address: Farrukhabad, Uttar Pradesh, 209625

                      Please cancel my order i have no money yet... Please cancel my order... I have no money and still i am not in home... Please don't deliver now... This kurti set order by mistake... Please i have no money... Don't deliver this kurti set.. I am so poor... I have no money please don't deliver this parsal yet... I am out of city and i order this kurti set by mistake.
                      LimeRoad customer support has been notified about the posted complaint.
                      Sep 15, 2017
                      Sumita Sahoo's response
                      This product is not choiceable.. So I want to cancel my order
                      I had ordered a top in limeroad. As it was not of my size I returned it. And the amount is added to my limeroad credits. I want a refund for that. How can I transfer the limeroad credits to my account?
                      LimeRoad Customer Care's response, Sep 19, 2017
                      Verified Support
                      Hi Farhana, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you. For immediate assistance please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week.
                      Not choiceable
                      Shert
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                        V
                        Venkatrams
                        from Chennai, Tamil Nadu
                        Sep 3, 2017
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                        Address: Chennai, Tamil Nadu, 600119
                        Website: Limeroad.com

                        Hi all,

                        I placed order on a kurta from. Limeroad with orderno [protected] order placed on 16-8-17, but it wasn't fit so applied for returns and the guy came to take the dress return but i got message from limeroad that return was cancelled, i didn't get the money in return but returned the product to the executive. Contacted the person who took return but he isn't attending calls. What should i do.
                        LimeRoad customer support has been notified about the posted complaint.
                        Sep 03, 2017
                        Updated by Venkatrams
                        This is the executive number :[protected]
                        We called customer care multiple.times with the same reply that they didn't get the product in return
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                          Midhun Joshua Varghese
                          from Madhugiri, Karnataka
                          Sep 2, 2017
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                          Address: Kollam, Kerala, 683514

                          Hi, my brother ordered two pieces of kurtha for us to wear for a function buy sadly the function got preponed and hence its highly unlikely for the product to reach before that hence i'd like to cancel the order but i could not see an option to cancel the order. Kindly notice that i am not ready to pay for the items and would like a cancellation. Thank you
                          LimeRoad customer support has been notified about the posted complaint.
                          I want to cancel my order because of change of mind and I contacted the customer care too but they are stating my order number wrong...kindly cancel my order
                          Order no:[protected]
                          No shoe dijain change
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                            A
                            arati adhikary
                            from Kolkata, West Bengal
                            Sep 1, 2017
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                            I want to withdraw my lr credit... Plz... Why don't this company had the option to withdraw money... Plz like want to withdraw it.. Plz help me as soon as possible.. Let have a bad experience on limeroad.. Other shopping websites like flip kart, myntra, amazon etc have the option to withdraw money to bank account or some other accounts... Make this option to this website.
                            LimeRoad customer support has been notified about the posted complaint.
                            So i have not received my order. plz cancel my order.
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                              D
                              Dharshini Sekar
                              from Coimbatore, Tamil Nadu
                              Sep 1, 2017
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                              Website: Limeroad.com

                              I have 651 lr credits. I've read that it needs a minimum order amount of rs 1000 and cannot be clubbed with other promotions. And yet, while trying to apply it on my order, i'm unable to apply my entire lr credits while placing an order. This is highly disappointing, given a certain deadline for expiration of the credits as well. I intend to ask you to transfer the credits into my bank account. Prompt action would be appreciated.
                              LimeRoad customer support has been notified about the posted complaint.
                              Aug 29, 2017
                              Poonam Kashyap's response
                              I have returned my order but I haven't gotten my amountback
                              For the order no: [protected] - Refund is made to LR credits where as i have made payment online.
                              I have returned my order but I haven't gotten my amount back how i get my amount back
                              LimeRoad Customer Care's response, Sep 19, 2017
                              Verified Support
                              Hi Poonam, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you. Nishita!
                              Hi..i got a product but i have returned because of size issue...i have got the amount as lr credits...bt i am disappointed i want to transfer the money to my bank account pls help me how can i do so...
                              LimeRoad Customer Care's response, Jun 20, 2018
                              Verified Support
                              Hi, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. You may also write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.
                              hi i have 2000 LR credits how to use fully
                              hi i have 1000 lrcredits.iam not able to use.please tell me the process
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                                V
                                Vaishali R Shah
                                from Chennai, Tamil Nadu
                                Aug 30, 2017
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                                Address: Chennai, Tamil Nadu, 600002
                                Website: Limeroad

                                Dear sir /madam

                                I have a different query. I have received lr credits for the kurta that i returned however i want the amount to reflect in my bank account and not as lr credit please help me on how can i proceed with the same at the earliest. Have sent out couple of emails and tried to contact you but i have no response it's really frustrating that i need to follow up so much please give me a proper email address or contact number so that i can get in touch and follow up

                                Thanks
                                Vaishali
                                LimeRoad customer support has been notified about the posted complaint.
                                Hi I need to cancel my order for order no #[protected].I will be out of station for 1 week.So I will not be able to receive the said delivery.

                                Sorry for the inconvenience.
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                                  Yasmeen Mohammed
                                  from Bengaluru, Karnataka
                                  Aug 30, 2017
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                                  Address: 500053
                                  Website: Limeroad

                                  Dear yasmeen, your order [protected] has been shipped via bluedart. The tracking number is [protected].

                                  I want to cancel this order. I didn't even get the confirmation for the order and i'm getting messages about it being shipped and all. Please check and cancel this order. I've emailed too. Limeroad please make it convinent for customers to cancel or return:exchange their orders on their website. How come you guys don't have that option. Do something about it.
                                  LimeRoad customer support has been notified about the posted complaint.
                                  We have returned a kurta order no.[protected] . You have credited the refund in Limeroad account and I want the refund in my bank account. I request to make my problem resolve as soon as possible..
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                                    sai1060
                                    from Hyderabad, Telangana
                                    Aug 29, 2017
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                                    Address: Hyderabad, Andhra Pradesh

                                    I have booked one t-shirt and it was not good.
                                    It is quite different which i have seen in online and in live.
                                    So i have cancelled it and the cancelled order id is "[protected]"
                                    I called to customer care every time it is a system generated information when we call always it is telling like you refund amount is going to return with in 48hours. But till now i have not received any amount.
                                    LimeRoad customer support has been notified about the posted complaint.
                                    Aug 25, 2017
                                    Vinothkumar. P's response
                                    Bad cloth quality &colour

                                    Dresses are not satisfied cloth & colour. Worst cloth quality
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                                      Gunjan Lonkar
                                      from Solapur, Maharashtra
                                      Aug 28, 2017
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                                      Address: Gurgaon, Haryana
                                      Website: www.limeroad.com

                                      I ordered a multi art flared lehenga worth rs.937 transported by aramex_, on 29/07/2017 it was return picked but i didn't get my money back! It was delivered and return picked by mr. Vipin. We even called the delivery man a lot of times but he didnt pay any attention, he always fooled us saying i'll send the number of the company etc etc. Even the number of limeroad is incorrect. What should i do now?
                                      LimeRoad customer support has been notified about the posted complaint.
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                                        santhosh d'souza
                                        from Hampi, Karnataka
                                        Aug 28, 2017
                                        Resolved
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                                        Resolved

                                        Website: www.limeroad.com

                                        Order id : [protected] & [protected] [return id #1] created on 27/08/2017
                                        My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.
                                        Aug 31, 2017
                                        Complaint marked as Resolved 
                                        LimeRoad customer support has been notified about the posted complaint.
                                        Aug 31, 2017
                                        Updated by santhosh d'souza
                                        no reply from Limeroad
                                        I have order on 19th August still i don't get my parcel yet.
                                        I think all over online shopping sites your online shopping is in 3rd class category...
                                        I had earlier ordered from your site but your customer care and your courier partner always cheat me they don't delivered my parcel and done it return
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