Claimed

LimeRoad Complaints & Reviews

www.limeroad.com

2.1

Updated: Oct 6, 2025

Complaints 1212

Resolved

487

Unresolved

725

Good! LimeRoad values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that LimeRoad step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to LimeRoad

Having problems with LimeRoad?

File a complaint and get it resolved by LimeRoad customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

LimeRoad

LimeRoad reviews & complaints page 46

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 122001

Website: limeroad

I have order cotton printed single bed bedsheet (Sontosh royal fashion) my order id is [protected]. I am sorrow to say that reverse pick up will be held on dated 21.08.2017 but the company (Delhivery pvt. Ltd., khasra no:1768/1223/5 (Area 8 kannal), village khandsa, behrampur road, gurgao haryana, 122001) does not pickup. Kindly take action and give me compensation and refund my money for such fraudious buisness by limeroad.

LimeRoad customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 395002

I have paid the order through debit card but certain things in order i didnt like and put the request for return yesterday. But now in return order it shows my refund mode as lr credits. But i have clearly check return policy for money.

Lime road mention.:-if you have paid for the order using bank account/credit card/debit card, then the refunded amount gets credited to your bank/credit card account within 7 business days from the date of refund request

LimeRoad customer support has been notified about the posted complaint.

Aug 23, 2017

Updated by patel ankitkumar baldevbhai I juz recieved an sms from limeroad which says my refund will be given on my LR credit.. I dont want my refund on my LR credit i want u to transfer the requird money on my bank account... Pliz do look forward on my request and return my money on my bank acount... I will let u know the details of my acount once the refund process is initiated.. Pliz do inform me.. Thnk you

Aug 23, 2017

Updated by patel ankitkumar baldevbhai Why you guys sent me money as LR credits. I have paid limeroad through my debit card as per your policy you have to return me the money to my account not as LR credits please do something.

View replies

A

Ayush Shroff

from Lala, Assam

Aug 28, 2017

Some day ago i recived 2 item from lime Road but it was not good that's why i returned both item ..The money returnd back on lineroad account but i want that it comes on my Bank account pleaseee tell how i do this

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

Website: www.limeroad.com/?f_ref=header_logo

My order numbers are[protected]May'17) and [protected] (August'17), the refund for these two are still pending and it's showing "refund processed" status on the same portal. They have transferred one of my refund on payu money on which i dont have any account to access. I am still chasing the refund of these two amounts i. E 654 and 398. Seems like they are looting and befooling people. I really don't know how to get it sorted and that is the reason i am writing to you. Please do the needful. I have also attached screenshots of same order. Please help me out in this. Please.

LimeRoad customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500019

Website: Www.limeroad.com

I juz received an sms from lime road which says my refund has done on my lr credit. I don't want my refund on my lr credit i want u to transfer the required money on my bank account... Please do look forward on my request and return my money on my bank account... I will let u know the details of my account. I had sent u mail too but guyz don't respond

LimeRoad customer support has been notified about the posted complaint.

View replies

M

Meena Mudiraj

from Hyderabad, Telangana

Aug 21, 2017

Didn't refund my money worst app.. Cheaters

S

Shehla Masroor

from Chennai, Tamil Nadu

Aug 25, 2017

My order no is [protected]S2..but today i got the message uts failed..i dont understand anyth..or let me know whay should i do to get ut received

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I ordered 3 t-shirts of xl size for rupees 885/=on[protected]. Ireceived the 3 t-shirts on[protected] and paid rupees 885/=. The size was too small so i contacted through phone for 2xl size, company also accepted the same and taken away all the 3 t-shirts. But so far no replacment was undertaken. So i request you do the needful to sent 3 t-shirts of 2xl to the following address. Thank u. S. Pounraj.

Address:
—
S. Pounraj
D-102, d-block, brindavan flat
First main road, mugambigainagar, nerkuntram, chennai 600107.

LimeRoad customer support has been notified about the posted complaint.

View replies

S

Swathi mandava9

from Hyderabad, Telangana

Aug 21, 2017

I have ordered a dress in lime road last month with order id 14830198 and is returned due to some issues but i have not got my amount refunded

The status is being shown as amount refunded
please consider my request and refund amount as soon as possible

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hello, i ordered a t-shirt from your website.
The order id being [protected].
As i didn't like the product. I returned it.
But now the refund has become a problem.
I want the refund in paytm number ([protected]). But you have not yet refunded.
I refunded it on 20th july 2017.

I want the refund in paytm number ([protected]). But you have not yet refunded.

LimeRoad customer support has been notified about the posted complaint.

Aug 17, 2017

Updated by sai1060 I Have raised the complain in 20th July 2017. Till now i have not received any response.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,
I am priya. I had ordered 3 kurtas rs.1236/- from limeroad. After receiving i don't like that products, so i returned all the items on 14.08.2017 and raise a refund request. After that they sent rs.412/- to my mobikwik account and remaining amount credited into lr credits. I don't want my refund amount in lr credits. I want get my cash on my mobikwik or bank account. Let me know, next what i should do?

Sep 12, 2017

Complaint marked as Resolved

i have raised complaint in Indian consumer complaints forum. After that limeroad people contact me and refund the amount to my account.

LimeRoad customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Aurangabad, Maharashtra, 431001

Website: limeroad

On 29 july return my package. Today 12 august no refund money comes in my bank account. Limeroad transfer it in lr credits then i email them and ask them give me bank account transfer option they provide me and give me link on 1 august i transfer my all limeroad credit in my bankaccount since 12 days not asingle money comes in my account. I bought a purse 450 rs. Limeroad cheat me 12 days gone

May 16, 2018

Complaint marked as Resolved

Thank you very much i got my refund

LimeRoad customer support has been notified about the posted complaint.

View replies

A

Ankita Chodankar

from Panaji, Goa

Aug 14, 2017

Transfer the amount to my account from LR credit...as soon as possible..I need it urgently.
I had opted for bank account refund but it got tranfer to LR Credit as the product had cum completely defective.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 500030

Order id : [protected] & [protected] [return id #2] my refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why did you transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.

LimeRoad customer support has been notified about the posted complaint.

View replies

R

Rajesh7018

from Vikasnagar, Uttarakhand

Aug 11, 2017

I wanted a kurta but I have to cancelled it because of my change of my mind so please cancel it online

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Coimbatore, Tamil Nadu, 641001

Website: LimeRoad.com

Hi team,

I have return the product i have ordered through lime road today with order id [protected]. But in mode of return amount it shows lr credit. I don't want my amount to be added in lr credit. I want the refund amount in my bank account. I haven't seen acy option to change it as bank account or add my bank account details in lime road website. Can you please suggest how can i get my refund amount to my bank account.

Here is my account details

Account holder's name : geethanjali. J
Account number :[protected]
Bank name : central bank of india
Branch name :coimbatore
Ifsc code: cbin0280908

Order id :[protected]
Ordered 3 item and returned two item of order id : [protected]_1 (Multi colored crepe dress) and [protected]_2 (Pink rayon dress)

Thanks!!
Geethanjali j

LimeRoad customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 208027

Website: limeroad.com

I purchased a top from limeroad but i am not satisfied with this top so i want to return it but when i call limeroad customer care no he cant't fetch my order. I called him 6 and more time but he does not give me correctly answer and she says only that she can't fetch my oreder. I am very very dissapointed with limeroad how i can return my order if my order details was missed on online i can only return by calling. Thank you

LimeRoad customer support has been notified about the posted complaint.

View replies

S

Shiwalika Gupta

from Ahmedabad, Gujarat

Aug 14, 2017

Hi I purchased capress bag with my order no.[protected] bjt within few days o[censored]sage only zip not working. Not expected from capress bag

A

Aahed Ali Siddiqui

from Bhadrachalam, Telangana

Feb 3, 2018

I have purchased shirt but it is not comfort to me and I want to return that product and the Order no. [protected]S1

LimeRoad Customer Care's response, Feb 5, 2018

Verified Support

Hi Ali, please refer to the mail we've dropped on your registered email id regarding the said concern.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 641001

Hi team,

I have return the product i have ordered through lime road today with order id [protected]. But in mode of return amount it shows lr credit. I don't want my amount to be added in lr credit. I want the refund amount in my bank account. I haven't seen acy option to change it as bank account or add my bank account details in lime road website. Can you please suggest how can i get my refund amount to my bank account.

Thanks!!
Geethanjali j

LimeRoad customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Cachar, Assam, 788010

I had ordered a black cotton dress, brand : vvoguish
Color : others
Size : s on 1st august, 2017
And had paid for that. I received the order on 10th august and the dress is not what i ordered!! This causes great inconvinience on the part of customers. This is really disgusting! Net total was inr 753. Return that amount and please take back this dress

LimeRoad customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560013

My refund amount reflected in my lr account. Buy it has been 7 days but still i have not got my money back to bank account. My order id-[protected]. Kindly tell me when i will get my money. Kindly immediately refund my money. I will be highly obliged if you refund my money soon. Kindly provide good customer service by refunding my money immediately.

LimeRoad customer support has been notified about the posted complaint.

View replies

R

raga meena

from Delhi, Delhi

Aug 29, 2017

Thank you for your support. Limeroad refund amount credited to my account on Aug 13, 2017.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 781005

I ordered medium size of blue denim dress according to my body size but it's coming too small on me!
I would like to exchange it for a large size product. I want size large! I am also little concerned about how it will be conducted by limeroad. Will it be hand to hand exchange of the product or do i have to return and wait for the exchange? I want limeroad to ensure a hassle free authentic and valid exchange of the product!

LimeRoad customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560076

Website: about service

I order Two Trousers which is not fit for me . One is in brown color and other Black . After placed for replace again they done same thing besides they delivered Black Trouser instead of Brown one which is again not fit for me and other one also same . I given call to your customer care clear said I'm going for vacation for 10 to 15 days . So requested to come and collect to replace Black Trouser with 36 Size and Brown one which you people have to refund the amount for that . But after that no once came to collect and when trying to your customer care telling wrong number. what a service you have great . If you people really giving good service, I think you will reply for this and I wanna apologizes from Lime Road
From
S Aravnd Rao
Mobile No - [protected]

LimeRoad customer support has been notified about the posted complaint.

Aug 03, 2017

Updated by lavve I order Two Trousers but I got which is not fit for me . One is in brown color and other Black . After placed for replace again they done same thing besides they delivered Black Trouser instead of Brown one which is again not fit for me and other one also same . I given call to your customer care clear said I'm going for vacation for 10 to 15 days . So requested to come and collect to replace Black Trouser with 36 Size and Brown one which you people have to refund the amount for that . But after that no once came to collect and when trying to your customer care telling wrong number. what a service you have great . If you people really giving good service, I think you will reply for this and I wanna apologizes from Lime Road
From
S Aravnd Rao
Mobile No - [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My refund amount should reflect in my account. Buy it has been 7 days but still i have not got my money back. My order id-[protected]. Kindly tell me when i will get my money. If i get my refunded money i can shop more on line road. Kindly immediately refund my money. I have selected two products on line road i need 2 buy with the refunded money. I will be highly oblised if you refund my money soon. I like lime road products. Kindly provide good customer service by refunding my money immediately.

LimeRoad customer support has been notified about the posted complaint.

View replies

S

Shefali Sethi

from New Delhi, Delhi

Aug 9, 2017

The top we ordered is of very low quAlity and got faded after first wash.we have filed complaint at the helpline no but no action has been initiated.kindly refund our Amount otherwise strict action will be taken against limeroad.order no [protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

On 6th july 2017 i have a order of brown cotton chinos casual trousers, i received the said paint after one week but this is very unfortunate that within one month i used the paint and now i realised that fabric of the paint was very poor quality of materials. Paint stitching are open, this is very bad thing for your company goodwill. Please take the matter seriously and take necessary steps as early as possible.

From
Raju singh
Order no[protected]
Phone no - [protected]

LimeRoad customer support has been notified about the posted complaint.

Aug 02, 2017

Updated by raju singh on 6th July 2017 I have a order of brown cotton chinos casual trousers, I received the said paint after one week but this is very unfortunate that within one month I used the paint and now I realised that fabric of the paint was very poor quality of materials. Paint stitching are open, this is very bad thing for your company goodwill. Please take the matter seriously and take necessary steps as early as possible.

FROM
RAJU SINGH
ORDER NO[protected]
PHONE NO - [protected]

View replies

C

chandraprabha singh

from Noida, Uttar Pradesh

Aug 7, 2017

LimeRoad Number[protected] & Order no. [protected]S1 is Rs 499.0
I want to return my order because the size is small if possible can you provide large. Size for same order by return existing order.

N

Nediathu Jose

from Gidam, Chhattisgarh

Aug 10, 2017

I have not got the product till now for the order No.[protected] which was ordered on 29.07.2017.I have paid the full amount of the product by credit card and Iam waiting for the product.You have provided the tracking No [protected] but no response. Please let me know the actual position of the product or refund the money at the earliest.Thanks.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 411046

Website: Lime Road

Order #15803213, order date : 19 jul 2017

Still i have not received item. This is very bad impact on your business.

I had never excepted this kind of negligence. It had take almost more than 10 days to delivery the item on right time.

Now i need this item or or before 1st aug 2017, at any cost. Or else i will be escalating this case to your top management.

LimeRoad customer support has been notified about the posted complaint.

View replies

K

Komal Anand Bajaj

from Jaipur, Rajasthan

Jul 31, 2017

Had recieved leggings from limeroad, i am totally dissapointed from the product i got.. Its totally damage...i want to return my leggings...please collect back as soon as possible..and want my money back..the worst material ever i had seen..

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Jodhpur, Rajasthan, 342001

Order id : [protected]_1 and [protected]_2
Refund created on 27-july-17.
My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account... Other online shopping companies do offer this option then why not limeroad.

Kindly reply at your earliest
Dimpy kalwani

LimeRoad customer support has been notified about the posted complaint.

View replies

C

Chereddy Pranav

Jul 31, 2017

I've returned a pant and asked for a refund.its been 5 days please make the process faster.mobile no : [protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines