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LimeRoad Complaints & Reviews

2.1
Updated: Apr 24, 2024
Complaints 1210
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LimeRoad reviews & complaints page 47

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P
parvathi ravuri
from Hyderabad, Telangana
Jul 19, 2017
Resolved
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Address: Hyderabad, Andhra Pradesh, 500081

Order id : [protected]
My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly transfer to my personal account.. Have shared my account details via registered email, other online shopping companies do offer this option then why not limeroad without any update how come you can credit lr credits..

Kindly reply at your earliest
Parvathi ravuri
Aug 24, 2017
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2017
LimeRoad Customer Care's response
Hi, the refund has been issued already in your ICICI bank account. Please wait for 7 working days as the refund will show in your account by the name AM Marketplaces Pvt Ltd. Anurag!
Sir I have returned two shirts and the return receipt no is[protected] . what is the status now.
Hi.. I have placed an order and the delivery date shows as july11. I haven't received the product get.

Order number # [protected].
LimeRoad Customer Care's response, Jul 21, 2017
Verified Support
Hi, as per our records, the order has been delivered already. Anurag!
I cannot get my refund money although I send my product of about 9 days ago

refund amount to my bank account (shared via email) - Comment #2803838 - Image #0
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    R
    Rraajjii
    from Hyderabad, Telangana
    Jul 19, 2017
    Resolved
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    Address: Madurai, Tamil Nadu, 625020
    Website: Limeroad

    Had recieved kurta from limeroad, m iam totally dissapointed from the product i got.. Its totally different what i see on limeroad, the same day i went on option return same day they picked the order, the another day i recieved my cashback into limeroad credit, n there is no othr option in limeroad account for bank transfer.. N its irritating.. Provide us cashback by filling bank details.. I want my cashback
    Aug 23, 2017
    Complaint marked as Resolved 
    LimeRoad customer support has been notified about the posted complaint.
    Verified Support
    Jul 19, 2017
    LimeRoad Customer Care's response
    Hi, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!
    Jul 19, 2017
    Sandhya Ammu's response
    Could not arrange money due to financial crisis
    Order no. [protected]S1, product code PC13141281/PK21 4_M
    SIZE M AMOUNT 499

    INVOICE NO. 00007536
    I want to return the product
    LimeRoad Customer Care's response, Jul 21, 2017
    Verified Support
    Hi Neeta, we are sorry but we will not be able to take the product back now as 7 days return policy time is over. You can only return the product within 7 days from the date of delivery. Anurag!
    Because of financial crisis
    My order no. is [protected]S1, want to return this product.
    The saree stuff is so bad as I seen in your product pictures. So I am not satisfied with your company. I want my money back. Please do my complaint as soon as possible. Hereafter please do make a satisfaction product to a customer.
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      B
      BK Jayashree Bania
      from Tinsukia, Assam
      Jul 14, 2017
      Resolved
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      Address: Gurgaon, Haryana, 785001
      Website: Www.consumercomplaints.in

      My refund for the return order with id [protected] and [protected] has been done to my lr credit. But i didn't select this refund mode.in fact i was not asked for any refund options.
      I want my money to be transferred to my bank account from my lr credit. Please take my bank details and refund my money to my bank account as soon as possible can do it.
      Aug 25, 2017
      Complaint marked as Resolved 
      LimeRoad customer support has been notified about the posted complaint.
      Verified Support
      Jul 14, 2017
      LimeRoad Customer Care's response
      Hi, we have already initiated the refund for you in your bank account. Please wait for 7 working days and refund will show in your account by the name AM Marketplaces Pvt Ltd. Anurag!
      Two different prices shown for same product...on Facebook advertisement of jumpsuit they show 1512 rs and on limeroad page they show it for 1701rs ...

      Refund mode - Comment #2793750 - Image #0
      LimeRoad Customer Care's response, Jul 21, 2017
      Verified Support
      Hi Tanvi, the time when we posted this advertisement the price was as it shows here. However, the prices on the website keep changing as sellers control the same. Please always refer to the website for latest prices. Anurag!
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        U
        Upashna Chettri
        from Mahishadal, West Bengal
        Jul 14, 2017
        Resolved
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        Website: www.limeroad.com

        It's me upashana chettri. I have placed and order and it was a blue fit and flare dress but i was not satisfied with d product so i choose to return it back but the money that has to b refunded in my bank account instead of lr credits but the message is showing to be refund on lr account so i want dat to be refunded on my bank account. Please solve my problem
        Aug 17, 2017
        Complaint marked as Resolved 
        LimeRoad customer support has been notified about the posted complaint.
        Verified Support
        Jul 17, 2017
        LimeRoad Customer Care's response
        Hi Upashna, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!
        Jul 24, 2017
        Anil Tarade's response
        to short shirt not xl but xxl need me
        Jul 24, 2017
        Anil Tarade's response
        to short shirt not xl but xxl need me

        My refund amount has been transferred into LR credits. As I not choose this option then why my refund amount transfer into LR credits. Please take my bank account number and transfer my money on my account.
        LimeRoad Customer Care's response, Jul 21, 2017
        Verified Support
        Hi, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!
        Please.cancel my order ..due to my mind change and I'm going to order some different item
        LimeRoad Customer Care's response, Jul 21, 2017
        Verified Support
        Hi Nazar, please accept our apologies for the less than satisfactory experience you had with us. We'd need your order details to assist you, please click here goo.gl/QHNPIW and provide the same. Anurag!
        Plz give the xll no shart

        Order no 0015194246s3 - Comment #2798436 - Image #0
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          K
          kvlenin
          from Delhi, Delhi
          Jul 14, 2017
          Resolved
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          Resolved

          Address: Surat, Gujarat, 0014721116 1
          Website: [email protected]

          Sir i have ordered 2 orange colour shirts, but you have send different colour and the order number is #[protected]. You are delivered the item on 27 june 2017. For the unsatisfied colour i have returned the item with in three days. The return receipt no is[protected]. Till be you are not credited the amount of the returning item. Why, please make the payment immediately, thanking you.
          Aug 15, 2017
          Complaint marked as Resolved 
          LimeRoad customer support has been notified about the posted complaint.
          Verified Support
          Jul 14, 2017
          LimeRoad Customer Care's response
          Hi, the order number you gave us isn't the right one. Please send us your details by clicking goo.gl/QHNPIW so that we can fix the issue for you. Anurag!
          I had already return two items but still your company did not return my money ..please return my amount as soon as possible...
          LimeRoad Customer Care's response, Jul 18, 2017
          Verified Support
          Hi Ashraful, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!
          I clicked on lr credits option by mistake and I want my refund in my account how can I transfer lr credits to my account?
          LimeRoad Customer Care's response, Jul 21, 2017
          Verified Support
          Hi Portia, we are sorry for the inconvenience caused to you. Please send us your details by clicking goo.gl/QHNPIW so that we can fix the issue for you. Anurag!
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            A
            Abhilash Mohapatra
            from Ranaghat, West Bengal
            Jul 13, 2017
            Resolved
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            Address: 753001
            Website: www.limeroad.com

            Though the order i wrongly placed was returned in time, but my refund has yet to be credited to my bank account and its been 9 days and there is no refund.in the returns option in the app its written refund processed since 4/07/17. Why are they not refunding i don't get it?. Refund was to be made through neft mode. Please look into this query as soon as possible.
            Refund amount-rs.569.
            Mobile no. [protected].
            Aug 27, 2017
            Complaint marked as Resolved 
            LimeRoad customer support has been notified about the posted complaint.
            Verified Support
            Jul 13, 2017
            LimeRoad Customer Care's response
            Hi Abhilash, we have already issued the refund in the bank on 4 July. You may not get a text message from the bank about it. Please check your statement and the refund will show by the name AM Marketplaces Pvt Ltd. Anurag!
            Hey..i had ordered one caprese leatherette satchel bag worth Rs 2099 on COD...now as ive changed my mind due to some other issues..i would like to cancel it asap...please help to cancel it.it is really urgent
            LimeRoad Customer Care's response, Jul 13, 2017
            Verified Support
            Hi Jennifer, to cancel, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
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              N
              nivvie
              from Kolkata, West Bengal
              Jul 11, 2017
              Resolved
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              Address: 713101
              Website: www.limeroad.com

              Hello, i ordered a multi polyester regular shirt from your website. The order id being [protected]. As i didn't like the product. I returned it. But now the refund has become a problem. I want the refund in my bank account. But you have refunded it in lr mode. I don't want in lr. I need my cash. Please solve my problem. For further details see my attached photo.
              +1 photos
              Aug 12, 2017
              Complaint marked as Resolved 
              LimeRoad customer support has been notified about the posted complaint.
              Verified Support
              Jul 12, 2017
              LimeRoad Customer Care's response
              Hi Nivvie, we are sorry for the inconvenience caused to you. However, your refund has been sent successfully in your Bank of Baroda account. Please wait for 7 working days and refund will reach your bank by name AM Marketplaces Pvt Ltd. Anurag!
              I have ordered 2 Kurtis with order id [protected] and I didn't liked the quality of product along with this there was size issue. So I returned the product with return id [protected] and it was successfully returned, but now came the major problem, I had done payment through credit card and as per the return policy of Limeroad the refund amount should have been transferred to my bank account but they somehow refunded to LR credits account on my app which is completely unacceptable as without asking me do I want LR credits or not they have transferred to LR account going against their return policy. I have called at their customer care, mailed them twice, registered complaint through app, but no efficient response or assurance till now, very appalling behavior.
              Attaching the screenshots for reference and awaiting for a response.
              I want refund to my bank account please as early as possible.

              Regards,
              Indu

              Problem of cash refund - Comment #2787977 - Image #0
              Problem of cash refund - Comment #2787977 - Image #1
              LimeRoad Customer Care's response, Jul 18, 2017
              Verified Support
              Hi Indu, the refund has been sent already in the same account/card you made the payment from on 16/7/17. It takes 7 working days for the refund to reach your account. Please wait as money will be there by the name AM Marketplaces Pvt Ltd. Anurag!
              Kindly transfer my money on my account I don't want to keep it in LR credits. ..plz
              LimeRoad Customer Care's response, Jul 18, 2017
              Verified Support
              Hi Phurpa, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!
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                N
                Niraj Rishabh
                from Mamit, Mizoram
                Jul 10, 2017
                Resolved
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                Address: Deoghar, Jharkhand, 814112

                Order no. [protected]
                Sir i got my refund as lr credit an there is no option of getting it in my bank account. Seeking help in this regard. I want my money in my bank acoount. I have purchased something first time from limeroad and till now its been a good experience but now its getting worse. So please help in getting my money in my bank account and let me keep the experience good.

                Thanks & regards
                N rishabh
                Aug 12, 2017
                Complaint marked as Resolved 
                LimeRoad customer support has been notified about the posted complaint.
                Verified Support
                Jul 12, 2017
                LimeRoad Customer Care's response
                Hi Niraj, your refund has been initiated in your SBI bank yesterday already. Please wait for 7 working days as the refund will reach your account by name AM Marketplaces Pvt Ltd. Anurag!
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                  A
                  Apurva chaudhary
                  from Murwara, Madhya Pradesh
                  Jul 9, 2017
                  Resolved
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                  Address: Gurgaon, Haryana
                  Website: Limeroad.com

                  [protected], [protected] ...
                  In orders k refund k liye mene mail kiya tha mam... bank details de diye hai mail me pr kuchh response nhi aaya. Mujhe LR credits nhi chahiye, mujhe mere bank account me refund chahiye... Thank you... mere dono orders k milake 950 rs ho rhe hai... please send in my bank account... i hope limeroad will do it soon... thank you...
                  Aug 11, 2017
                  Complaint marked as Resolved 
                  LimeRoad customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 11, 2017
                  LimeRoad Customer Care's response
                  Hi Apurva, your refund has been issued already. Please check your bank statement as refund must be there by the name AM Marketplaces Pvt Ltd. Anurag!
                  Tracking no.[protected].We were in the flat, nobody came to deliver .My intercom is out of order, security at entrance of housing complex might have turned him back.Pl instruct delivery boy to contact following mobile nos.
                  [protected]
                  [protected]
                  We will be in our flat whole day, you can send parcel anytime
                  K C Sahai
                  LimeRoad Customer Care's response, Jul 14, 2017
                  Verified Support
                  Hi Chanda, as per the information we have, this order has been delivered already on July 8, 17. Shipment number 578461556901 has not been delivered to you as this has been returned to the seller. Courier company was not able to deliver this parcel. For more information about it, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
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                    A
                    ajay varsur
                    from Surat, Gujarat
                    Jul 8, 2017
                    Resolved
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                    Address: 362015
                    Website: www.limeroad.com

                    I've payed through debit card and the refund amount is credited to me as LR Credit, however I didn't choose this service.

                    What should I do to refund in my account?
                    This is your worse service to pay your customer's money.

                    I requested 2 items for refund but no action in my favour.

                    My return orders are
                    Order #[protected]
                    Order #[protected]
                    Order #[protected]

                    And my account number is [protected].

                    Please respond ASAP.

                    AJAY VARSUR
                    +1 photos
                    Aug 13, 2017
                    Complaint marked as Resolved 
                    LimeRoad customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 12, 2017
                    LimeRoad Customer Care's response
                    Hi Ajay, we are sorry for the inconvenience caused to you. Your refund has been issued in the same bank/card you made the payment from. The refund will show in your account within 7 working days by the name AM Marketplaces Pvt Ltd. Anurag!
                    Payment successful but not received order no and not show order status in my account order date 26 January 9am what reson
                    LimeRoad Customer Care's response, Jan 27, 2019
                    Verified Support
                    Hi Shamshuddin, we’re sorry for the inconvenience caused to you.Kindly fill in your details here : http://bit.ly/2gADZWU, so that we can help you accordingly.
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                      C
                      Chan Tongbram
                      from Chennai, Tamil Nadu
                      Jul 7, 2017
                      Resolved
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                      Address: 600042
                      Website: Limeroad.com

                      My order is full sleeve black color regular tees small seize

                      But day before yesterday 5-7-17 i got red color royal kurti 2xl seize

                      So i need to exchnge and return my product item please can u help me and sent my order product immediatly

                      I beleived
                      My request is excepted

                      Regard :
                      Sapana
                      +2 photos
                      Aug 13, 2017
                      Complaint marked as Resolved 
                      LimeRoad customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 11, 2017
                      LimeRoad Customer Care's response
                      Hi Chan, as per our records your order has been returned and we have refunded the sum as well. Please refer to the email we sent to you on July 7, 17. Anurag!
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                        A
                        arcrajar
                        from Delhi, Delhi
                        Jul 5, 2017
                        Resolved
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                        Resolved

                        Order#[protected] placed on 30.06.17... Archana singh,
                        I ordered three kurtas for1078 and i paid online for them.. I was charged 1078 and my account was debited of 1078.. But transaction details were sent n no order was placed.. Just one notification came... Later on an order was placed when i talked to customer care n i got this order id... Today delivery boy asked me to pay for them... I rechecked n my account has been debited of 1078... Plzz either refund my money (Which i paid on 30.06.17 by debit card) or dont ask for cash on delivery... I should not pay twice for the same products... Plzz look into the matter... We trust limeroad n we hope this matter would be sorted out n i will get y money back. Also customer care no is not available.. We face a lot of problems due to this.
                        Jul 15, 2017
                        Complaint marked as Resolved 
                        LimeRoad customer support has been notified about the posted complaint.
                        Jul 05, 2017
                        Updated by arcrajar
                        *no transaction detail was sent ..just one notification came..we will refund the money if we have charged you.
                        Verified Support
                        Jul 07, 2017
                        LimeRoad Customer Care's response
                        As per our records the captioned order is incorrect. Please feel free to reach out at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week. Kabir!
                        Jul 09, 2017
                        Updated by arcrajar
                        order id #[protected]
                        I bought a kurti from your shopping site. But there is occurring a size problem. I want xl size instead of l. So pls replace it as soon as possible. I m calling to the phone numbers of this site. But they are not picking our phone..so pls help me. Thanku
                        Tshirt
                        LimeRoad Customer Care's response, Jul 12, 2017
                        Verified Support
                        Hi Ashraful, please call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week. Anurag!
                        I have orderd this product like few week ago..but i still not get my produc..iam from jammu...i find ur service very slow...plz can u check our wats d problm goin on
                        LimeRoad Customer Care's response, Jul 12, 2017
                        Verified Support
                        Hi Aaina, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!
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                          A
                          Anita sonam
                          from Belgaum, Karnataka
                          Jul 5, 2017
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                          Address: Dakshina Kannada, Karnataka, 575002

                          Order ID : [protected]
                          Credit on 05/07/2017
                          My refund amount has been transferred to LR credit as refund mode. i had not selected this LR credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account...other online shopping companies do offer this option then why not limeroad.
                          I dont want my refund amount to be in LR credit.. So kindly do early as possible.
                          Thank you!
                          LimeRoad customer support has been notified about the posted complaint.
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                            kiranbhavesh
                            from Ahmedabad, Gujarat
                            Jul 3, 2017
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                            Address: Gurgaon, Haryana, 122001
                            Website: limeroad

                            Order id : [protected] created on 25/06/2017
                            My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... Kindly take my personal account details and transfer money to my personal account Other online shopping companies do offer this option then why not limeroad.

                            Kindly reply at your earliest

                            Kindly reply at your earliest
                            LimeRoad customer support has been notified about the posted complaint.
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                              R
                              Radha Mittal
                              from Mahishadal, West Bengal
                              Jul 1, 2017
                              Resolved
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                              Address: 122001

                              I want to return the Red kurti product .As it was different from the Kurti shown in limeroad website.And I want my Rs., 540/- money back into my account .I have give the return policy to take back the product but no call is coming for returning the product.Please I want my money back .The kurti is also not much good looking .So I want the product to be returned in 2 to 5 days.
                              Aug 11, 2017
                              Complaint marked as Resolved 
                              LimeRoad customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 11, 2017
                              LimeRoad Customer Care's response
                              Hi Radha, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!
                              I want to return 2 shawls...it's different to see your website. Not good material.I want return my cash 550 Rd.
                              I want to return 2 shawls. Its not good material
                              LimeRoad Customer Care's response, Jan 24, 2018
                              Verified Support
                              Hi Sahla, kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
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                                Padma Kokate
                                from Nashik, Maharashtra
                                Jun 30, 2017
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                                Address: 122001
                                Website: Limeroad.com

                                I ordered a dress which I returned because it does not match with actual product. My refund amount has been transferred to LR credit as refund mode... Kindly take my personal account details and transfer money to my personal account...other online shopping companies do offer this option then why not limeroad.

                                Kindly reply at your earliest
                                padma sudesh powar
                                LimeRoad customer support has been notified about the posted complaint.
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                                  Sanjay vohra
                                  from Varanasi, Uttar Pradesh
                                  Jun 29, 2017
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                                  Address: Jaipur, Rajasthan, 135001
                                  Website: limeroad.com

                                  I ordered a kurti on 27 July 2017 from your shopping site limeroad.com...product is good..fabric is also nice. But there is occurring a problem in size. I ordered kurti of l size but now I want it to be replaced with a kurti of size l...the brand of kurti is crazora..there are two kurti.. .means it is a combo of Orange and Green cotton Kurta. Product code is PC12776008/DAY 2023.these both are of rupees 1500...after discount I have bought it at a price of rupees 1050. So I want to exchange it as soon as possible...thanku
                                  LimeRoad customer support has been notified about the posted complaint.
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                                    Sanjay vohra
                                    from Varanasi, Uttar Pradesh
                                    Jun 29, 2017
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                                    Address: Yamuna Nagar, Haryana, 135001
                                    Website: limeroad.com

                                    I ordered a kurti on 27 June 2017 from limeroad.com. kurti delivered to us on today . But there is occurring a size problem.. I want a size xl instead of l size...i called to phone no. Of your site. But they are not picking our call. This is not cool.. i want to exchange this product ..please exchange it as soon as possible otherwise I will return this product.
                                    LimeRoad customer support has been notified about the posted complaint.
                                    I returned my ordered dress 10 days back and there are no signs of my refund. I paid in cash on delivery and placed the return order the same day it was delivered.Twice the order was sent on my address even after the pickup.The worst online shopping experience. The money isn't​refunded yet.
                                    LimeRoad Customer Care's response, Jul 11, 2017
                                    Verified Support
                                    Hi Karishma, we are sorry for the inconvenience caused to you. Please send us your details by clicking goo.gl/QHNPIW so that we can fix the issue for you. Anurag!
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                                      shahidrimsha
                                      from Delhi, Delhi
                                      Jun 24, 2017
                                      Resolved
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                                      Address: 500008
                                      Website: www.limeroad.com

                                      Hi
                                      I returned a beige and gold cotton block printed anarkali kurta of rupees of 1349 on 10/06/2017 and my and return id # 1 but still did'nt get refund in my account its showing that the refund processed date is 15/06/2017. My bank details are state bank of india m j j road nampally latha talkies complex a/c no. [protected]. Ifsc code: sbin0005894
                                      +1 photos
                                      Jul 27, 2017
                                      Complaint marked as Resolved 
                                      LimeRoad customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 26, 2017
                                      LimeRoad Customer Care's response
                                      Hi, we are sorry for the inconveneince. However, your refund has been issued already on 15/6/17 in your Central Bank of India account number XXXXXX1005. Please refer to the bank statement of this account. The refund will show by the name AM Marketplaces Pvt Ltd. You may not get a text message from the bank about it. Anurag!
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                                        Deepal Bhatnagar
                                        from Ahmedabad, Gujarat
                                        Jun 19, 2017
                                        Resolved
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                                        Address: Gurgaon, Haryana, 313001
                                        Website: eCommerce

                                        I purchased a pack of camisoles (3) brand - finesse from limeroad, but found it was not camisole and just an attachment cloth handkerchief size to just show that you wear one. To return it back i proceeded for it but now they say it is non-returnable non-refundable product which i found cheated. Please help
                                        I already tried contacting them but they never show up for return or refund.
                                        Jul 28, 2017
                                        Complaint marked as Resolved 
                                        LimeRoad customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 27, 2017
                                        LimeRoad Customer Care's response
                                        Hi Deepal, we apologize for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details so that we can resolve the issue. Anurag!
                                        I have call the toll free number to return my order but the IVR always say could not find any return #[protected]
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