LLOYD Complaints & Reviews

Sir,
With great pain and anguish i am reporting that recently i had some issues with my Lloyd Ac product sr no. Is(LWMS75LI[protected] purchase date : 08/12/2016... .. Accordingly sir your lloyd ac worked 4year great... but now i am suffering problem ac is not cooling ac is giving hot air from indoor unit. I complain to lloyd. Havells company provides an engineer, engineer came to my house without mask and he is standing front of my indoor unit and outdoor unit too only 5min and said give me 500rs for checking i said ok i will give you but sir what's problem happened with ac, he said your ac's compressor is not working properly you have to change and you have pay ₹2000 for documentation and coolant i said okk sir please i will give you when you change my compressor then, because u didn't do anything u just seeing my indoor and outdoor unit and wants 500, the guy misbehaves with me and my mother too, after that he clicked a snap of my ac's bill and said i am processing your request your compressor will be change within 4 days.
After 4days when i am calling the guy is cutting my call after that he putted my no. On blacklist again i called with another no. He revived and said my phone is not working properly that way your call is not connecting, after that i asked about ac problem he said i already mailed when will be reply from company i will change after 10 days not reply from company and engineer too. After that i complain to customer care no. Shared all my problems after that consumer service advisor said the engineer who went to your house he is saying your ac is in good no issues any you have to change compressor that's way your request is denied from us. Sir i am requesting you please take action against liar engineer...
Sir after 2 days i asked to consumer care he said i will provide an engineer he will resolve your problem within 24 hours sir please have patience, , , no one is comings the service center is Postpone my problem nothing else
My mother is heart patient that room is my mom's room sir my humble request is please sir resolve my problem as soon as possible.

Name : VIKASH SHARMA
MOB NO. : [protected]
PIN CODE : 831012
DEALER NAME : TASMIYA ELECTRONICS

Ac is not working properly within 2 years of time we haven't use the product. Please do according

I have Lloyd split ac LS12I36FM. Somehow I have lost remote control of this ac model. I inquired many shops but they all are demanding atleast photo of that remote which I have already lost. So if anyone has this ac model then please contact me on [protected].

Hi

I have registered a service for AC repair on april 1st 2021 but till now there is no response of I tried to call service provider he is not lifting the call. Please resolve this issue.

Thanks
Sairam pamarthi
Contact. [protected]

I registered a complaint on last sunday at odisha bhubaneswar service center for repairing compressure but they are playing hide and sick with me instaed of provide service.First of all I informed the store where I purchased the product(patra retail electronics cuttack) they said ok we will provide service asap then on monday i called them, no response from their site then i
Lodge a complain

"Dear Mr. P Raot Rai
Your "Breakdown" request has been registered with reference number "[protected]". - Havells"

Cuttack service center Manager Mr. Guddu called me and informed we dont provide service to your address so better you will contact bhubaneswar srrvice center I simply replied ok then i tried many times to inform problem with Mr dipti, who is manager of bhubaneswar service center he did not responsed.

Lloyes company should take care of this type of careless from their employee.Its not the right way to tackle any costomer problem and dont harass your customer.

Please informe them and give me service as soon as possible otherwise i know how to handle this type of behaviour.

Thanks

PC04 alaram coming in AC. Compressor getting heated with in 5 min

A/c not working

I have purchase 2ton ac on[protected], product deliveried by[protected] but still any technician was not coming for installation my ac, pls take action immediately

Outdoor fan not working properly

Item: Lloyed AC Inverter 1.5 Ton
Purchase from: Sales India Pvt. Ltd, Ghatlodia, Ahmedabad
Purchase Date:01/01/2020
Customer No: 20283665
Register Mobile: [protected]

We have purchased this AC in Jan 2020 and hardly we used it for 3 months (6 months we were not available in India) and it start gas leakage problem.

yesterday (31/03/2021), Lloyds service person came to my home to check and told that there is a gas leakage problem and fitting was not properly done at the time of installment. we have paid Rs. 650/- as service charge.

Now can you please let me know how its possible that within 3 to 4 months gas leakage problem start. please arrange to solve the problem at your end.

Have been trying to get my Lloyds AC serviced for one week.have also registered three service complaints and called customer service many times but no luck.totally disgusting

Sir/Madam

This is the second time I am writing here. I had lodged a complaint using Lloyd mobile app for my ac which was not working and every time I complaint it gets cancelled automatically. Finally I wrote here and next day technician visited, he said motor is to be replaced and left, later he called and inquired about the secret code telling that u will get one more code, but he never turned up and problem is still persisting. Such a pathetic service from such a reputed company is never expected. Sir please arrange to get it resolved latest by tomorrow else I won't be left with no other option but to approach consumer court. Feeling really irritated frustrated and in fact cheated. I have again lodged a complaint using mobile app of Lloyd and complaint ref no is[protected].

Shakti Kumar
[protected]
[protected]

Sir/Madam

This is the second time I am writing here. I had lodged a complaint using Lloyd mobile app for my ac which was not working and every time I complaint it gets cancelled automatically. Finally I wrote here and next day technician visited, he said motor is to be replaced and left, later he called and inquired about the secret code telling that u will get one more code, but he never turned up and problem is still persisting....

I have purchased an 1.5 ton split inverter AC 5 star from Bharat Electricals and Electronics Rawatbhata on 09/03/2021. AC unit installation done on 25/03/2021. lloyd representative who installed AC unit asked for extra amount extra from installation charges( Rs 999 +18% GST) for installing AC after installation is completed. Also when i asked for installation bill he only provides me soft copy of bill attached with bill with no GST details mentioned on invoice. My other AC installation is not done yet done and if LLoyd continues to overcharge for AC installation forcely i have to cancel my second AC oder. please do the needful at your need to avoid problem faced by customer during AC installation urgently.

Thanks

Regard's
Hemant Kumar Vyas
M.No.-[protected]

Led tv not working properly since purchage of starting and still not working and also warst service some employees also liars, still not given to permanent solution iam struggle to this problem but no use

Dear Lloyd Service Team
I have a complaint against your service. I have brought a Lloyd LED TV 39 inch vide serial no: L201569N17100715 on dated[protected] vide invoice no: US/AG/RI-1168. The product had 5 years warranty at the time of purchase.

Last month on February 2021 I found issue in the LED as the display has been faded and line came on the screen. As per the protocol I have registered a service request on 14th February 2021 vide SR no:[protected]. On 17th the request has been assigned to Service Engineer Pradeep Sahoo, contact No- [protected] as per sms received. I have got a call first from Sai Aircon[protected] then from the engineer.

The engineer who visited my home is Mr Debasish Sahoo, contact No- [protected] has checked my Led and also discussed with his senior and told me that the panel needs to be replaced within 7 days and I have to pay service charge of Rs 700/-. The same has been confirmed by a lady representative from Sai Aircon who told the same. So I paid the amount to Me Debasish Sahoo through Phone pe and received the Money receipt 1179.

For 15 days I didn't get any calls from any of the Lloyd team. So I called from my side to Mr Debasish, he replied me to inform the status but not replied. The same process continued for 3 days. Then I contacted Sai Aircon and one lady told me to contact their head Mr Bibhudutta Khandai, [protected]. I called Mr Khandai who told me that the panel can't be replaced and I have to purchase a new LED of 32 inch from then by paying a differential amount of Rs 12000 odd. I refused the offer, so he told me to revert in few days.

Again after 10 days I again contacted to Mr Khandai but no result came and he told me that he can't do anything regarding this. I asked him about my paid service charge amount, he replied I have to paid that amount at any cost.

So I again raised a complaint on 11 March 2021 vide SR no[protected]. This time Mr Bibhudutta Sahoo, contact no [protected] contacted me and the same complaint again assigned to Sai Aircon and they called me again. As I told the issue they told me they can't do anything regarding this.

Then on 16th March 2021 a lady representative from Sai Aircon called me and wanted my phone pe no where they can return my service charge payment, I gave my no, but no payment has been made from their side.

Today on 23rd March I again call to customer care, representative Hema took my call and listen my query and told me that my both the service request has been cancelled. She told me to again register a request but I refused. Because the request has been assigned to Sai Aircon again, who will not going to solve my problem.

Now tell me please what is the procedure of waranty and why are you all wasting my time and harassing me. As per warranty I deserve my LED to be repaired by you at any cost.

By the March month end resolve my problem or else I will have to go to consumer forum to complaint the entire issue, how your service team of Sai Aircon doing unfair to me.

Thanks & Regards
Rajib Lochan Sahu
[protected]

Hello

I have three times booked AMC service to my two air conditioners. But every time I booked, it's automatically getting cancelled without anyone having contacted/visited. It's so irritating and feeling really frustrated. I am regretting also that I purchased products from such an irresponsible company. Please arrange to send technician by tomorrow. Job id is[protected] and[protected].

Shakti Kumar K J
Mobile: [protected], [protected], [protected] and [protected]

Dear Service Provider,
Greetings!!!Since two days I have continued to follow up with your customer toll free number but didn't solve my issue and didn't receive a satisfactory answer.

I never expect this type of response from you.Here it is the Complaint number details [protected]

K.V. Guptha
[protected]

We purchased the product a couple of days before, which costs around 27000, which is not worth working for it.

Even after continous running of Ac for 5hours, we don't have any change with the room temperature and don't get any chillness and ineffective.

We want to exchange the product with lloyd split ac by giving this, as we have been frustrated with the product.

So kindly fullfill the customer needs

Air conditioning not functioning well
Both outdoor and indoor are working but chilledness