LLOYD Complaints & Reviews

Address: Jaipur

Dear sir
With reference to above job id for ac cooling issue and compressor noise issue, still not resolved and service centre people not responding me, i have paid 2750 already but still my same problem and call has been closed without my confirmation. I am following up since last 7 days to service centre on[protected] and the service engineer on [protected] but no response. They only look for money not for customer service.
Please look in to matter as i am suffering since last one month.

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Address: Union bank of india GT road phagwara kapurthala 144401 9587374777

We have very bad experiences for purchasing 2 ac for our organisation on 2maro for urgent needed of atm room but your service provider give me goli for coming since tomorrow 11pm they not come to installation nor pick up any call so how can continue to purchase big deal with our organization.
We have purchased ac from punjab phagwara.
Pls take a suitable action and install ac immediate for providing essential service of in this crucial time because without ac atm not working

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Address: VPO BHAINSRAWALI NEAR TIGAON,pin-121101

I purchase lloyd ac in march 2020 but i install ac in month june. But after working 3 days ac remote not working. It show only and only 24 degree temp. I complained about this company 2 times but they didn't solve my problem. They said i've to paid again to this remote. Why i paid even it is in under warrenty or it's not my fault that it work only 3 days. Why i paid. Please do some about this.

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Ac display shows 'e3'
Ac not working.

Email: [protected]@gmail.com
Visakhapatnam.

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Dear sir, I had complaint for the repair in my washing machine which is in warranty period but The company is failed for it. So kindly request u to look into this matter & b favour otherwise I will have to knock the door of consumer Court.

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Llyod 1.5t inverter gls19131id purchased on date 9/3/19
It's outdoor unit is not working at all. Since we have purchased this a. C we are facing some or the other issues everytime and have given for repair many times.
Our ac is under warranty.
You guys are not picking up the phone.. Why your service is so poor?
Will you guys send service man after summer will get over?
Complain is already registered.. 1person came to check but after that no one is picking up our call.
What kind of service you guys are providing?

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Jul 17, 2020

Updated by eshikaAgrawal Still not working...Should we file a case now?
Old compressor was installed in our A.C after giving it for repair ..Is this your service?
It's been 15 days since our A.C is with you.
Whenever we mail you you send auto generated mail without reading the problem mentioned in mail.
You think client is fool?
Don;t we have any work other than complaining you guys again and again.
REFUND OUR MONEY IF YOU CANNOT PROVIDE GOOD SERVICE TO US.

Jul 17, 2020

Updated by eshikaAgrawal Job id :[protected]

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Address: [email protected]

Not working and no one responding on till on my several complaints.

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Address: Saraswati vihar,Ajabpur Khurd Dehradun

I have purchase 1.5 ton llyod ac on 28/02/2020 from rc enterprises, 84, moti bazar, dehradun uttarakhand. My ac is not cooling properly. I have complaint against the above matter two times.
Your service engineer mr. Abhishek is giving unnecessary argument, but the problem is not solve till date.
Kindly resolve the problem or replace my ac as soon as possible.
Sanjay rana
[protected]

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Address: Sonamura sepahijala tripura, aralia pin 799131

I brought this ac and after 1week this does not working i report this before 1month please help us

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Address: C 21, 2nd floor, sahib Kunj, new palam Vihar phase 3, Gurgaon 122017

Hi,
This i rajat vatsa, have already raised a complaint 2nd time related my product issue (Window ac), the first time i raised a complaint, tech support guys came at my place and ask to replace my meter due to containment zone it was delayed and in a mean time they forced me to close the complain now i replaced the meter aswel, still on a regular basis i am getting 25-30 units only for ac in 7-8 hrs, i cannot afford this much, as i have purchased a new ac in the begging of march it was not expected with new ac, have raised a complaint, an agent was assigned to me, he asked to cal his tl raushan singh @ [protected], but this man never received the cal, i am tired of this # now, already paid more than usual bill for last 3 months can't afford any more, bill for april was rs.2500 for 15 days used 2hrs each day, for may it was rs 4100 for the month used it 5 hrs evey day and for current month i. E.., june i have started using this ac on 9th after changing the meter and today it's 17th june'2020, in 9 day my total unit is 250 for 8 hrs per day, bill is somewhere around rs.2500 for 9 days, so it's my request to replace this ac asap or else i need to take further action against lloyd for this. I'll surely go to the court if wil not receive any resolution against this complaint because one side i am paying emi of rs 2500 for this ac and other side 4-5 thousand bill, i m totally dissatisfied.
I know that i have used the ac so not asking for 100 % compensation but want the replacement and also 50% compensation i. E.., for april 1250, may 2000 & for june 1250, in total it is rs 5000

Regards
Rajat vatsa
[protected]

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Jun 17, 2020

Updated by Rajat Vatsa CONSUMER COMPLAINTS logo
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Electronics & Appliances Complaints LLOYD
Lloyd — Unwanted consumption of electricity

1 Review
C 21, 2nd floor, sahib Kunj, new palam Vihar phase 3, Gurgaon 122017, India
Rajat Vatsa on Jun 17, 2020
Mark as Resolved

Hi,
This I Rajat Vatsa, have already raised a complaint 2nd time related my product issue (Window AC), the first time I raised a complaint, tech support guys came at my place and ask to replace my meter due to containment zone it was delayed and in a mean time they forced me to close the complain now I replaced the meter aswel, still on a regular basis I am getting 25-30 units only for AC in 7-8 hrs, I cannot afford this much, as I have purchased a new Ac in the begging of March it was not expected with new Ac, Have raised a complaint, an agent was assigned to me, he asked to cal his TL Raushan Singh @ [protected], but this man never received the cal, I am tired of this ### now, already paid more than usual bill for last 3 months can't afford any more, bill for April was Rs.2500 for 15 days used 2hrs each day, for May it was Rs 4100 for the month used it 5 hrs Evey day and for current month i.e.., June I have started using this Ac on 9th after changing the meter and today it's 17th june'2020, in 9 day my total unit is 250 for 8 hrs per day, bill is somewhere around Rs.2500 for 9 days, so it's my request to replace this Ac asap or else I need to take further action against Lloyd for this. I'll surely go to the court if wil not receive any resolution against this complaint because one side I am paying EMI of Rs 2500 for this Ac and other side 4-5 thousand bill, I M totally dissatisfied.
I know that I have used the AC so not asking for 100 % compensation but want the replacement and also 50% compensation i.e.., for April 1250, May 2000 & for June 1250, in total it is Rs 5000

Regards
Rajat Vatsa
[protected]

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Address: 12/81 DAGARDWAD RANI TALAV OPP KACHIYAPANCH WADI BHAGAL SURAT PIN:- 395003

Ac inventor service

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Address: 2/347 VIDHYA VIHAR PHASE 2 KARGI CHOWK DEHRADUN

Dear Sir,
kindly send TV repair engg in our home because out TV is not working from 7 days or please return YOUR TV so we are not happy you service ...

BR//
Umashanker singh
[protected]

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Jun 15, 2020

Updated by umashanker Singh hi,
Kindly send TV REPAIRER ENGG so our TV is not working from 7 days so please send any engg at my home
add- 2/347 vidhya vihar phase 2 kargi chowk dehradun

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Address: Panchkula

Unsatisfied with ac service thay have no kit for service thay clean and thats it this is wrong because when i purchase u said we give you two services what is this

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Address: mohan ke uttar

Piece exchange

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Sir i purchase split 1 ton 3 star inv - ls12138f1 (G) in april 2019 of llyod make due to reputed company. But still installation i faced problem of breakdown so many time in a very short period span as you can see from my request submitted time to time. But every time they change pcb. I requested to service engrr. For replacement with new product. Every time assured that nothing to be worried as we replacing the faulty components with new one.
Sir it is the not proper solution as and when summer starts we have to left for benefit of ac in peak summer for which i have invested amount recently on 11.06.2020 again ac become faulty. So to avoid any mental harashment in the peak summer i want to surrender the product or required refund of the amount invested for making such purchase

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Team Lloyd

from Gurgaon, Haryana

Jun 11, 2020

Dear Sir/Ma'am,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & regards,
Team Lloyd

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Address: LLOYD

I installed and refill gas in my lloyd 1.5 ton ac on 31st may through lloyd service engineers. I paid approx 7500 for this job however after couple of days the ac stopped cooling, i complaint it and called the service enginners many times however nothing happened.
After many followups a service enginner came and said that the person who fill the gas will see the complaint since there is no gas in ac.. I am shocked.. What is going on,...

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Free servicing of lloyd ac 1.5 ton as purchased on 22.7.2019 is over due. Contacting customer care representative simply tells my service request has been registered, but not forwarding the registration no.& how long will it take for necessary action

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Address: Simmy vaid, d/o chander mohan, vill simbla, teh barara, distt ambala, haryana, 133201

Our ist ac service is still pending. Deatails are mentioned below kindly do thd needfull.

Invoice no-ose/0739/19-20
Invoice date-1/07/19
Mobile no-[protected]
Product sr no-nagkg00x14222

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Address: K

When it is taking water the water is coming out from the drain pipe without washing the clothes

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Hi,

I had logged complaint[protected] for inverter ac. At the time of engineer visit, i didn't find the invoice copy and hence, i had paid rs. 2000/- as a advance deposit to get the pcb repaired. Later, i had found the invoice copy and same shared with service center, ac is under warranty. All repair work completed under warranty, complaint has been closed but the deposited amount i. E 2000/- still not returned. I have sent email to [protected]@mylloyd.com but no-one is responding.

If they don't want to return, i am also okay but they should respond with the reason.

Nowhere escalation matrix is mentioned, guess that is the reason they are behaving such a way.

Thanks
Manoj

LLOYD Complaints & Reviews

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LLOYD reviews & complaints page 22

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