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LLOYD Complaints & Reviews

www.mylloyd.com
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Updated: Jun 2, 2026
Complaints 853
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Bad 😕 It seems that LLOYD has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Electronics & Appliances
LLOYD
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LLOYD reviews & complaints page 21

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N
Nikhil44
Oct 6, 2020
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We had a complaint in ac outdoor unit board at my home. We had purchased the ac from oxygen digital shop at kottayam, kerala and one of their representative came here to install the ac and the same person came here for the service. After his examination he told us that the outdoor unit board need to be changed and he told it costs rs. 9000. We told him not to change the board for the time being. Later on we have contacted lloyd company service center at kottayam directly and one person came to our home and checked the ac. He then told us that the board is still under warranty and he ordered the board from lloyd and then he came to us with the new board to install. When he was trying to install the new board he told us that the sensors, some wires, and screws are missing. We then tried to contact oxygen digital shop to report this theft. All these are happening since 6 months and no action taken yet. We need an immediate solution.
LLOYD customer support has been notified about the posted complaint.
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    d_badechha
    Oct 5, 2020
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    Address: Gurgaon

    Bought Lloyd Split AC on 12 sep and it stopped cooling, technician mentioned its a gas leakage issue which he could not figure out even after opening the entire indoor and outdoor unit, filled it with nitrogen to leave for 24 hours, right now i am looking for refund of the amount from Lloyd's team instead of repaired/replacement product as i am do not have faith in their product anymore because this has never happened in the past with other AC brands. I have sent an email to Lloyd's support team and waiting for their reply .
    They sent 3rd party technicians for installation also who did not do any paper work and was asking for installation charges even though i was informed by Croma store that there is no installation charge (which they resolved after my multiple calls on the day).
    After checking complaints from other customers i am sure this is a persistent issue with their ACs so i would like to get a refund of my purchase

    AC Details : 221196 LLOYD INV/AC 1.5T LS18I42MP 4S
    LLOYD customer support has been notified about the posted complaint.
    Oct 06, 2020
    Updated by d_badechha     Today's update on the matter...looking for a resolution on the same

    Technician's came and mentioned that the gas leakage is in indoor unit, and it needs to be replaced. Spoke to Krishan (Area Service Head) who is asking me to get it replaced, however as mentioned earlier in this email and to him as well over call, I am not looking for replacement product even if it is new.
    While raising a complaint on the consumer complaints forum online I checked that every 2nd customer who bought the Split AC has raised the same issue which means its a manufacturing defect. And surprisingly a lot of these complaints have been raised this year only during summers

    Let me know who do I need to speak to for refund because I am not interested to be fooled anymore by your company . Please connect me to the escalation team for this as customer care team would not be able to resolve it

    @Croma Team : I would like to know the next steps from your side how are you planning to arrange this from Lloyd as you were my first point of contact during the purchase. And going forward please keep Lloyd team in your replies and do not remove them from this thread. I do not want to have repetitive conversations on this matter with both the teams separately

    Best
    Deepika
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      B
      Birju286
      Oct 4, 2020
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      Address: India noida

      I have purchased a lloyd split ac in may 2020.
      Its making noise . Its under warranty.
      LLOYD customer support has been notified about the posted complaint.
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        A
        Abhilash Sarangi
        Sep 27, 2020
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        Address: AT-Rairangpur, po-Rairangpur, dist- Mayurbhanj

        Maximum time complaints but result zero. Please take action and result. Other wise i rise a complaints two nearest police station.
        LLOYD customer support has been notified about the posted complaint.
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          T
          Tapu2020
          Sep 25, 2020
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          Its really the worst experience ever with any service engineer I faced today.
          I raised complaint for the ac repair but the mechanic came only to switch on the ac, checked some voltage for a second and spoke just some rubbish unrelated issues which he didn't want to do right there. Immediately demanding service charges without solving the issue. As I forbid to pay the any charge he left the place by saying find yourself another engineer.
          What kind of service are you providing??
          We don't take service from company to listen rubbish from your engineers. We need real service.

          Attached #retail invoice, #warranty card(showing complete coverage including gas leakage repair) but your service engineer is saying leakage repair won't cover in warranty.
          LLOYD customer support has been notified about the posted complaint.
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            ब्रजेश
            Sep 23, 2020
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            Address: Gaya, bihar

            Sir,
            Regarding with model no. Ls18i52av inverter spilit ac. I purchased this product on[protected] from ups enterprise magadh colony gaya bihar whose gst no is. Bvxps7117msd001. After one month o[censored]se its indore unit was stop working. After several attempt from service center product is not working properly till now. There is always some defect in the indore unit. After contacting to service center person he clearifiy me that it is a case of manufacturing defect which never got shot out. And for the service there is no spare parts available in the center.
            I’m totally disappointed with the product so i request to the service center to replace the product but they are not taking any further action toward it. Kindly look into my issue and resolve it as soon as possible
            Regards with
            Comminov technology
            (Brajesh kumar)
            [protected]
            LLOYD customer support has been notified about the posted complaint.
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              M
              Mohamed Ashraff
              Sep 22, 2020
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              Address: Reliance digital,Adajan, Surat

              I have made complaint before ten days in reliance digital, adajan, surat. But no one is attended complaint. Reliance digital service is very poor. Somany times they are not attending phone. Please solve my problem.
              LLOYD customer support has been notified about the posted complaint.
              Sep 22, 2020
              Updated by Mohamed Ashraff               I have made complaint ten days before in Reliance digital, Adajan, Surat.But no one is comming to attend the complaint.
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                C
                cassiopeia5198
                from Mumbai, Maharashtra
                Sep 21, 2020
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                Website: Lloyd ac

                Bought a split ac from aditya vision in Bhagalpur, bihar. The ac was installed by the technician provided by the store. Ac stopped working on the 2nd day after installing. After complaining the technician came and declared that it was a gas leak problem due to faulty installation. Despite repeated calls, nothing has been done. Both the technician and the store owner have been rude and accusatory. Is this the kind of service we ought to expect?? It's the worst electrical product and the worst company i have dealt with
                LLOYD customer support has been notified about the posted complaint.
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                I am facing the same issue within a month, would expect them to refund the money and take away the AC, i had bad experience during installation also, they sent random engineers instead of authorized service center technicians.
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                  S
                  Surekhasaxena
                  Sep 17, 2020
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                  Dryer is not working.
                  LLOYD customer support has been notified about the posted complaint.
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                    V
                    Vk.chauhan
                    Sep 8, 2020
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                    Address: C 116 panchsheel vihar malviya nagar new delhi

                    I have a llyod ac which is a year and 9 days old. I booked a ac not functioning complaint[protected]. The ac was showing a “pc” error on the screen. An executive came to visit and check the ac. He said big things like the inverter is broken in the ac and blah blah and then when i said that the ac is in warranty, he somehow fixed the ac and said it is done and if anything happens please call me and i will come again and took the 500 charge and went away.
                    The ac broke down with in a few hours and is not working still. I have been calling that guy but he’s not picking up my call.
                    Imnot at all satisfied with the service provided by you. And might file a complaint in the consumer court for selling defective acs as my ac is just a year old and is in such bad condition.
                    LLOYD customer support has been notified about the posted complaint.
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                      R
                      Rahul tha
                      from Noida, Uttar Pradesh
                      Sep 7, 2020
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                      Split ac warranty 5 year

                      Address: 16 govind park krishna nagar near som bazar delhi - 110051

                      Dear sir,

                      I am very illetrate from lloyd services. Ac technician came in my house he will not check properly saying to me coil is faulty of outdoorfan but my ac is underwarranty 5 year. Technician was not providing solution of lloyd AC

                      My ac is not working fro 4 days its not a manageble. Its shameless for companies services.
                      I comfirmed with dealar my ac warranty is 5 year i raised complaint in custumer...
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                      G
                      Gaurav7897
                      Aug 29, 2020
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                      I bought an ac model no. Ls18131ba dated
                      Since then numerous time i have facing problem, 4 times gas been refuel, several other problem is been occurred. I haven’t face so many problem in any brand out in the market expect yours.
                      I have registered multiple number of complaint (Attached) to service provider: sechu yadav, varanasi but still got no fruitful result yet. I’m fed up of complaining, so please do take action with immediate affect.
                      All the complain number and service copy is attached.
                      Make sure to take serious action on issues asap.

                      Regards
                      Ravi pratap singh
                      Contact no. - +91 [protected]
                      LLOYD customer support has been notified about the posted complaint.
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                        R
                        RajuHyd
                        Aug 29, 2020
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                        Address: hyderabad

                        Unfortunately I bought llyod ac on July 1 2020. It ran for 1 week and started getting problem. getting E6 error code. I have raised complaint for 2 times and with 2 times technicians came with new part and but unable to fix problem. Is llyod practice to time pass warranty period and end up customers in not using products.
                        LLOYD customer support has been notified about the posted complaint.
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                          A
                          Aravinth Chandrasekaran
                          Aug 23, 2020
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                          Welcome to all my Name Aravinth I am purchased 3 years ago LLOYD 32 "tv. Many time power supply area fault attend. Waste of time and money this type of tv purchase.
                          Power supply indication light is on. But display on buttons power supply link problem.
                          LLOYD customer support has been notified about the posted complaint.
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                            A
                            Amrita Tandon
                            Aug 12, 2020
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                            Address: C-10/7 3rd floor sector 5 rohini delhi -110085

                            Our ac is not cooling properly from last 2 days so I requested you to plzz give service as soon as possible.
                            LLOYD customer support has been notified about the posted complaint.
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                              P
                              Priyanka Sahoo
                              Aug 7, 2020
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                              Address: At Post chennapadi,Keonjhar ,odisha ,758083

                              We have bought a tv on 20. May.2018.
                              However tv is not working now.
                              It is on the warranty period.
                              We have the warranty receipt also.
                              Model number :led tv 20" 20am sch
                              Serial number: schl20hoaomx
                              Kindly check and response asap.
                              LLOYD customer support has been notified about the posted complaint.
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                                P
                                Praveen Gaddam
                                Aug 3, 2020
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                                Address: havells India Ltd... Registration office 904surya Kiranbuilding kg Mary New Delhi 110001

                                Error indicating L0
                                LLOYD customer support has been notified about the posted complaint.
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                                  A
                                  Ankit Agrawal ji
                                  from Jawad, Madhya Pradesh
                                  Aug 2, 2020
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                                  Hi team,

                                  Hope you are doing well.

                                  My ac is not throwing cool air. Even though both outdoor and indore are working.
                                  LLOYD customer support has been notified about the posted complaint.
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                                    S
                                    siddhartha4232
                                    Jul 28, 2020
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                                    I wish to complain about my llyod ac that i purchased at kothagudem district telangana.

                                    Just want to inform you that i have purchased the llyod ac at kothagudem and at the first instance ac installation was not done properly due to gas leakage and again technician was filled the gas in the compressor and it worked for few months.

                                    After 1year i had a issue with swing motor and which is replaced by technician who installed the ac.

                                    After 6 months i had a issue with mother board and again it was serviced by technician and now again i faced the problem with ac which is not powering on.

                                    Now i called to llyod service center and raised a complaint no[protected], llyod technician checked the issue and informed that board has to be replaced and which will cost around 6k and have to keep order from hyderabad and which will deliver the part in 10 days.

                                    Service center people logged a complaint with another serial number which is in warranty and part has been replaced for me without issuing a bill to me

                                    Again now ac is not working and service center give is no helpful now
                                    I have all the proofs and service center cheated me during this lockdown.
                                    LLOYD customer support has been notified about the posted complaint.
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                                    This service center is cheating all the people money and company original parts by raising complaint with wrong serial numbers parts which are in warranty.This is a fraud and if anyone need more information you can check my complaint numbers and contact me i can give you more information..
                                    Still my ac is not working completely.
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                                      N
                                      Nikhil6050
                                      Jul 28, 2020
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                                      Worst service, they took 51 days to respond.
                                      And after that my Washington machine is still not working. Disappointed. ### u
                                      LLOYD customer support has been notified about the posted complaint.
                                      Jul 28, 2020
                                      Updated by Nikhil6050                                       My number [protected]
                                      Call me
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