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LLOYD Complaints & Reviews

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Updated: Apr 27, 2026
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LLOYD reviews & complaints page 26

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V
Vicky0071704
from Mumbai, Maharashtra
Sep 5, 2019
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Address: 659/E line bazar kasaba bavada road kolhapur, Kolhapur, Maharashtra, 416006

Hello,
I am highly disappointed and frustrated with the kind of service that llyod is providing to its customers. I am a llyod customer and i purchased llyod 40 inch smart tv on 17/03/18 since then this is the third time i am facing issue with my tv.
The first issues were resolved but this time the technician is not able to resolve the issue for two instances. My tv is in stand by mode from past 8 days. I logged online complaint on 30th aug. The technician contacted me the same day, i explained him abt the issue, he came to my house saw the tv and said that the issue is with the board. He took his service charge of rs 800 and went back stating he will come back after two days with the board.
On 3rd sep he came back with the board, done some testing and said that the board which he brought is defective and went back stating he will again come back with a new board.
My concern is when i had this same issue earlier 3 months back the technician replaced replaced a new board and got the issue resolved now again after 3 months i m facing the same issue and the other technician is not able to resolve the issue.
I m really frustrated with llyod products and its services n support.in 1.5 yrs i had 3 issues with the product simply paying service charges with no results.
I request you to divert my complaint
To some other technician who is capable enough to resolve the issue but i m not going to pay again rs 800 service charge.
Request you to resolve the issue as soon as possible and i hope the solution would be permanent. No more issues further
Thank you
Vishal khot
Llyod customer
+1 videos
LLOYD customer support has been notified about the posted complaint.
Dear Sir/Ma'am,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and we assure you the best possible resolution.

Thanks & regards,
Team Lloyd
Dear Sir/Ma'am,

We hope that our team got in touch with you and resolved all your concerns to your satisfaction.

Thanks & regards,
Team Lloyd
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    rafacollections
    from Hyderabad, Telangana
    Sep 4, 2019
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    Address: 508207

    Since 14th of august i am asking to repair my a/c to lloyds personnels
    I call many times to customer care centre and area manager bheema ranga rao also i make on line complaint twice
    But no result
    Such a bad service of this company
    We have many stores and we thaught to
    Continue with this brands of air conditions to all our stores but i am fedup with this useless fellows
    I don’t know when they will fix my a/c
    Now a days festival time this time only we have customers more coming to store for purchase dresses and all are angry for the sweating and every one they knows about your brand and your service no one cares even area manager not responding they send the pcb different model and technition came once and try to change the pcb he found different model pcb unit he brought replace
    So they knows the model of a/c and what kind of part to be send and they carelessly dealing and it will spoil your sales in market
    Sorry to say as a customer i am having first time very bad experience with you people in my life
    I am waiting for your answer as well as fixing my problem
    Gally mart (Rafa collections)
    Miryalaguda
    Pin code 508207
    Telangana state
    LLOYD customer support has been notified about the posted complaint.
    Sep 22, 2019
    Updated by rafacollections
    since 14th august my air condition not working and and not answering the calls after couple of complaints they finally ON 13TH SEPTEMBER 2019came to fix the defected mother board and the technician who came to fix the mother board he asked money for fixing then my stare manager try to given 100/rupees then the guy refused to take 100/rupees he want more money then my manager replied him i cant give you morethan this actually you have to do free service and your asking money even what we gave you you dont want to take then
    the technician told to my manager your not giving more money then wait and see after one hour may you need me again then we will see he told him like that and left
    exactly after one hour air condition cooling not came only blower running
    so we want to know why your technicians doing like this troubling us without repairing and because of not gave him money he made air condition to not work
    such a bad service if your providing then why you people are promising us while purchasing the A/C AND CHEATING US
    EVEN I EXPLAIN TO AREA MANAGER BHEEMA RANGA RAO REGARDING ALSO REGARDING THE PROBLEM
    THEN HE TOLD ME TOMORROW I WILL SOLVE YOUR PROBLEM AND FROM THE NEXT DAY HE IS NOT LIFTING MY CALL ALSO SO LET ME KNOW WHAT SHALL I DO INEED PROMPT RESPONCE FROM YOU PEOPLE EITHER REPAIRING THE A/C OR TAKING BACK YOUR PRODUCT
    Gally mart (Rafa collections)
    Miryalaguda
    Pin code 508207
    Telangana state


    Lloyd — lloyds personnels not fixing the problem of my a/c and not answering the calls


    Miryalguda, Telangana, India
    rafacollections on Sep 4, 2019Mark as Resolved

    Since 14th of august i am asking to repair my a/c to lloyds personnels
    I call many times to customer care centre and area manager bheema ranga rao also i make on line complaint twice
    But no result
    Such a bad service of this company
    We have many stores and we thaught to
    Continue with this brands of air conditions to all our stores but i am fedup with this useless fellows
    I don’t know when they will fix my a/c
    Now a days festival time this time only we have customers more coming to store for purchase dresses and all are angry for the sweating and every one they knows about your brand and your service no one cares even area manager not responding they send the pcb different model and technition came once and try to change the pcb he found different model pcb unit he brought replace
    So they knows the model of a/c and what kind of part to be send and they carelessly dealing and it will spoil your sales in market
    Sorry to say as a customer i am having first time very bad experience with you people in my life
    I am waiting for your answer as well as fixing my problem
    Gally mart (Rafa collections)
    Miryalaguda
    Pin code 508207
    Telangana state

    lloyds personnels not fixing the problem of my a/c and not answering the calls
    lloyds personnels not fixing the problem of my a/c and not answering the calls
    Sir i request to u My lloyd company split ac was problem...Water leak in inside the ac...so please fastly action..
    sorry but lloyd company really is bad..
    sir yeh phlk baar nii hua h ..aapke ac service ko bhi ac shi nii krni aati bus unhe peso se matlab h or kuch nii...
    please muje meri ac jldi thik krwade
    Raghvendra Singh Shekhawat's reply, Aug 27, 2019
    muje ac jldi thik krwade..
    meri ac se boht jada pani leak horha h so please fastly take a action
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      C
      Coolansh
      Aug 26, 2019
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      Address: Bangalore, Karnataka, 560067

      I have complained with complaint no.[protected], in this complain my led tv panel is faulty as per technician it needs replacement but it has been more than 20 days but still there is no resolution.
      Every time i call the repair center it tells that your tv is under po and how long will it take for replacement cannot be said.
      Please look into the issue.
      LLOYD customer support has been notified about the posted complaint.
      Dear Sir / Ma'am,

      We're really sorry for the experience you had. Please DM your complaint number so that our team can look into your issue.

      Thanks & Regards
      Team Lloyd
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        Ram Swarup Verma
        from Mumbai, Maharashtra
        Aug 24, 2019
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        inverter ac error l1

        Address: Sultanpuri, New Delhi, Delhi, 110086

        Service centre sent trainee engineer.
        For solve my issues.
        Two time visit but problem not solved.
        They can do only cleaning job like filter and outdoor unit cleaing.

        I am facing problem l1 in my ac.
        Above engineer has no idea for this error.

        They told me power supply problem. But our suply constantly 230 v to 240 v. Or
        I am using also stabilizer.

        Ac need...
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        R
        Ravinder214
        from Siddhapur, Gujarat
        Aug 24, 2019
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        Address: Qtr no P497/9, INS Valsura, Jamnagar, Gujarat, 361150

        Dear sir,
        My self ravindra kumar from ins valsura, jamnagar (Gujarat).
        I have purchase a led tv from lloyd in offer of onam festival with 5 year full warranty in oct 2016 at incs (Kochi) (Dealer jimat enterprises, ernakulam, kochi). My lloyd led tv is not working from 12 aug 19. I complaint to the lloyd service care on 13 aug 19 with complaint no[protected] and same time i told him to change my service address also but the care booked the complaint on my old address (Kochi). So again i had complaint on 14 aug 19 with complaint no[protected]. But the service engineer not come at my address (Jamnagar). Then again i had complaint on 22 aug 19 with complaint no[protected] but still the service engineer not came.

        Plz register my complaint and inquire the matter..

        With regards,

        Ravindra kumar
        Qtr no. P 497/9
        Ins valsura
        Jamnagar
        Gujarat-361150
        Mob. [protected]
        LLOYD customer support has been notified about the posted complaint.
        Sep 03, 2019
        Updated by Ravinder214
        Dear sir,

        I loss of rupees 241/- due to defect not rectified in time then tata sky recharge had been deactivated it this time.

        Plz enquire the matter

        Ravindra Kumar
        Sep 23, 2019
        Updated by Ravinder214
        Dear sir

        i am very disappointed with the service because till now nobody came for defect rectification of my LLoyd tv.

        plz enquire the matter urgent...

        Ravindra kumar

        [protected]
        Dear Sir/Ma'am,

        We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

        Thanks & regards,
        Team Lloyd
        Ravinder214's [Complaint's author] reply, Sep 23, 2019
        Dear sir,
        My self ravindra kumar from ins valsura, jamnagar (Gujarat).
        I have purchase a led tv from lloyd in offer of onam festival with 5 year full warranty in oct 2016 at incs (Kochi) (Dealer jimat enterprises, ernakulam, kochi). My lloyd led tv is not working from 12 aug 19. I complaint to the lloyd service care on 13 aug 19 with complaint no 1308192444760 and same time i told him to change my service address also but the care booked the complaint on my old address (Kochi). So again i had complaint on 14 aug 19 with complaint no 1408192459006. But the service engineer not come at my address (Jamnagar). Then again i had complaint on 22 aug 19 with complaint no 2208192545078 but still the service engineer not came.

        Plz register my complaint and inquire the matter..

        With regards,

        Ravindra kumar
        Qtr no. P 497/9
        Ins valsura
        Jamnagar
        Gujarat-361150
        Mob. 8301939835
        [protected]
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          Rajeev Saxena KNP
          from Delhi, Delhi
          Aug 23, 2019
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          Address: Near Maruti Nandan Lown, 208022

          Dear lloyd team

          I am not receive any support from your side and no one give reply my mail & phone calls regarding my complain no.[protected] & again my complain no.[protected]
          Pl. Update my ac complain no.[protected], register date 5th august, and not resolved till date,
          I purchase this inverter ac on 23rd july and install on 25th july, and this poor quality ac not working from 3rd august, i purchase this item as brand name havells
          Your service also very poor, and your customer service support staff not giving proper response, i got 2 number from customer service 1- no. [protected] mr umesh & 2nd number [protected] mr abhishek, both not pick my phone,

          Pl update and resolve on periorty.

          Now its so much panic for me, pl. Tell me its possible to resolve my problem or i go for upbhokta forum regard this...
          LLOYD customer support has been notified about the posted complaint.
          Dear Sir/Ma'am,

          Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and we assure you the best possible resolution.

          Thanks & regards,
          Team Lloyd
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            R
            rafacollections
            from Hyderabad, Telangana
            Aug 20, 2019
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            f6 error blinking on the screen and a/c not working

            Address: 508207

            I was purchased lloyd air condition in february 2019
            From 13th august air condition not working because on screen showing the "f6"error so i call the local dealer from whom i purchase the a/c then he suggest me that call customer care they will come to repair
            So on 14th august 2019 i raise the complaint to customer care
            And till this date not fix the problem of the a/c
            Such a bad experience i am having from...
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            Shanmukh Sandaka
            from Mumbai, Maharashtra
            Aug 14, 2019
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            Address: Kakinada, East Godavari, Andhra Pradesh, 533006

            To the lloyd company i am sandaka nagaraju and i buyed a lloyd tv from tmc company in kakinada and i called a technician for reinstallation from your service center and technician came to my home but he mishandled my tv and my tv panel got damaged due to him and we asked her and he said it is not my problem and he uregently takes the pic of invoice bill and he did not take the reference number
            So pls take action against lloyd company and give me the solution to this
            LLOYD customer support has been notified about the posted complaint.
            Dear Sir/Ma'am,

            We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

            Thanks & regards,
            Team Lloyd
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              riyasvk
              from Palghat, Kerala
              Aug 14, 2019
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              Address: Kozhikode, Kerala, 683104

              I had registered a complaint for my lloyd 1 ton a/c and it's been more than three months now and not yet resolved.

              Request id:[protected]

              Technician came and uninstalled the ac and taken to their local shop for repairing and it is never returned.

              I tried all possible ways of escalation but nothing worked out.

              Contacted their escalation manager for kozhikode region on the phone: [protected], he always give false promises like today, tomorrow etc.

              I am frustrated like anything on this subject. And this is the worst customer experience in my entire life.

              Please do not buy any lloyd product, it will spoil your life
              LLOYD customer support has been notified about the posted complaint.
              Aug 14, 2019
              Updated by riyasvk
              Can anyone help me here and suggest how to take this forward legally?
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                ravider sharma
                from Mohali, Punjab
                Aug 13, 2019
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                Address: SHALIMAR AVENUE , BHARMKUND, Kapurthala, Punjab, 144601
                Website: [email protected]

                The washing machine which is purchase on 11/01/2019 vide bill no.1112. The machine was breakdown twice in 7 month. I made the complaint on 03/08/2019 vide no.[protected] through the customer care. The concerned official visit and unable to repair due to non availability of the motor. I again made the complaint the give me the no. Of the engineer mr gurvinder [protected]. The same person again give the no of the another person to contact mr sunny no,.[protected] to solve the issue. I also made the complaint on the web portal [protected]@lloydmail.com twicely but no body attend the same
                LLOYD customer support has been notified about the posted complaint.
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                  sunny011993
                  from Mohali, Punjab
                  Aug 7, 2019
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                  Address: 110094

                  I would like to bring to your kind notice that I had registered a complaint for a Lloyd 1.5 T split AC with Serial number JAA0GBG[protected] on dated: 26/07/2019 with reference number "[protected] ". The technician came and after inspection submitted to the company for a part replacement, but till today(more than 10 days) no action has been taken in this regard. Now the technician is not even picking the phone creating a big mess and causing huge trouble in this hot and humid weather conditions.
                  Please escalate the matter vide your forum so that the desired action is taken by the company.
                  LLOYD customer support has been notified about the posted complaint.
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                    Prashu Jain
                    from Mumbai, Maharashtra
                    Aug 6, 2019
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                    Address: 208002

                    I purchased a lloyd led tv ( 49FM2 ) invoice no. G/1166 on 21-11-18 on behalf of pandey ji at swaroop nagar, kanpur .

                    Serial no. L201573N17J01615

                    Few days ago the problem started. The TV is getting restarting again and again. Got complained registered at lloyd service center kanpur. Their technical person came and understood the problem and said it will take 2 to 4 days but after 7days I got the call from the service center that the part can't be arranged. So we can give you 43inch tv at this price ( your invoice value ) or you can pay approx 7000rs for L49FN2S. This TV has the warranty of 3 years. I prefer lloyd as till date i have 3 tv of lloyd and an airconditioner. Can you tell me if a person purchase a 49inch tv and in warranty if he is liable for replacement then in what sense your company will offer him such deal... This is completely fraud..

                    I have all the recordings of the calls i got from the company service center.

                    Service centre name: TO1 REHMAT HOUSE
                    Reference no.[protected]

                    Images of Led invoice and messages from lloyd are enclosed

                    Regards
                    Prashu jain
                    [protected]
                    LLOYD customer support has been notified about the posted complaint.
                    Dear Sir/Ma'am,

                    Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team, and we assure you the best possible resolution.

                    Thanks & regards,
                    Team Lloyd
                    Dear Sir/Ma'am,

                    We hope that our team got in touch with you and resolved all your concerns to your satisfaction.

                    Thanks & regards,
                    Team Lloyd
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                      Jagdeep129
                      from Delhi, Delhi
                      Jul 29, 2019
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                      Address: Geeta Colony, Karnal, Haryana, 132039

                      My ac fan motor got faulted for the second time within 10days of its replacement. Earlier complaint was resolved in 12 days and now again 5days have passed and still no resolution. I'm feeling so much depressed as why have i invested on lloyd and why not any other. I have escalated the issue to rsh level but the local technician is not attending the complaint nor is he listening to the rsh. Please tell if any other even higher level i can contact so as i get rid of the problem.
                      LLOYD customer support has been notified about the posted complaint.
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                        I
                        info.kumarmahesh
                        from New Delhi, Delhi
                        Jul 21, 2019
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                        Address: New Delhi, Delhi, 110094

                        I'm writing on behalf of mr. Rajesh kumar, r/o b-97 amar colony, east gokal pur, loni road, shahdara, delhi 110094 and my phone number is [protected]

                        I bought one split ac (Bill attached) last year from a dealer nearby me (Durgapuri).

                        As summer got started i tried to switch on ac but its outdoor was not working. There is no power/ fan movement in it. And, therefore there is no cooling. Indoor is working fine but it is not providing cooling.

                        Yes, we register a complaint into your customer care. And, an engineer visited to us and told that there is problem with some part (Pcb or something like this). And, also told us that there is need to replace it.

                        He assured us that the replaced will be done within 2 days. But unfortunately, it's been over 12 days there is no response from their side. And nobody is telling us clearly. If by any chance my call picked by someone / by engineer he just increase the day for replacement.

                        Now i'm getting frustrated increasingly and thinking that, did i do any terrible mistake to buy a lloyd/havells product..? Also, i'll give a terrible comments about havells / lloyd product on each and every portal / consumer portals or google reviews. So that people can see what the product and how the havell/lloyd is..!!

                        You can see the mr. Sun is on its high performance and it's trying to kill us... : (

                        It is my humble request to you if can do something in it so do it asap.

                        Rajesh kumar
                        B-97 amar colony east gokal pur
                        Loni road, shahdara
                        Delhi 110094
                        [protected]
                        LLOYD customer support has been notified about the posted complaint.
                        Dear Sir/Ma'am,

                        We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

                        Thanks & regards,
                        Team Havells
                        Very poor service of customer care of lloyd very poor dealing hands as we purchased lloyd as a brand of havells but all expectations faints ac gives many problem in guarantee period and tecnicians are not ready to attend, last month in the season of peak summer our ac gets off for atleast one month, if this happens we can derecommend to every one
                        Havells India Customer Care's response, Jul 24, 2019
                        Hi Jatin, we're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.
                        I have given complain for my Lloyd AC malfunction so Lloyd engr came and taken 550 rs and warranty failure part not replaced.
                        Complain reference no.[protected].
                        Request is please look this matter and do the needful.
                        Regards
                        DK Pandey
                        [protected]
                        Havells India Customer Care's response, Jul 24, 2019
                        Hi, we're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.
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                          ramaappu
                          from Rasipuram, Tamil Nadu
                          Jul 19, 2019
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                          Address: NO.69 KAZHIYAR STREET, KARAIKAL, Karaikal, Puducherry, 609602

                          I was purchased lloyd ac in 15/12/2018 so far am continuously using lloyd ac, but early time i have great issue in cooling, till now i was complaint two times in customer service, still lloyd service center did not clear my issues, my first complaint number :[protected] my second time call number:[protected]
                          And then i got same cooling problem again i was complaint customer service by dealer but they never call and they dont response me and i have great depression for that, i dont know that what will i do
                          So please clear my issues and compliment, even in my area (Karaikal) its puducherry state i have an worst service in lloyd

                          Thank you
                          LLOYD customer support has been notified about the posted complaint.
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                            DrShikha Rajput
                            from Mumbai, Maharashtra
                            Jul 19, 2019
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                            Address: 31,Damodar nagar, W-2 juhi kalan, Kanpur, Uttar Pradesh, 208027

                            Ac service done here is very much disappointing
                            I have spent 7000 rs, still there is no cooling, your service provider assured me that the service done by them woth a lot and ac work properly, but from the very first day its cooling goes down.
                            Your service is proved very drastic for me
                            Please pay attention to this matter, otherwise i'll go with another option for the next ac for another brand
                            LLOYD customer support has been notified about the posted complaint.
                            After many complaints no service will be provided this type of service will lead to unfaithfullness on product of heavells this type of irresponsibility cannot be expected from ur company need fast reply either the company is able to give service or we can carry on our procedure
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                              Bidayath Ravi Kumar
                              from Mumbai, Maharashtra
                              Jul 17, 2019
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                              Address: 5-1-196/3/a,Behind Collector Office,Khammam,TS. 507002,South India, 507002

                              I have purchased an ac of lloyd make model ls18b312mx from a local dealer keshav motors, khammam, khammam town of telangana state on 12.3.2019 and within a period of less tha 4 months the compressor fan damaged and ac not functioning from 15.3.19 to my dismay the toll free service centre[protected] is not at all found useful except the routine sterio type answer of complaint will be attended within 24 hrs. To my dismay the complaint made vide no[protected] is still not yet resolved inspite of my sos call and emergency concern. The lloyd ac is proven as worst of its kind in the market i never expected a ac unit getting out of order within 4 months of its purchase and also no aftersales for the product.
                              LLOYD customer support has been notified about the posted complaint.
                              Jul 17, 2019
                              Updated by Bidayath Ravi Kumar
                              it was on 16.7.19 the compliant was booked and repeatedly requested the CCC for immedite redressal and replacement of the damaged part as the temparature at Khammam is more than 40 to 45 degrees Centigrade thgese days and it is more than a hell to withstand scorching heat
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                                A
                                airconditioner
                                from Lucknow, Uttar Pradesh
                                Jul 11, 2019
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                                Address: Bulandshahr, Uttar Pradesh

                                I think that LLOYD AC manufacturer info company is making fool to its customers.I had purchased an AC of LLOYD company. Since the time of purchase I have to get it refilled(Gas) in every summer season. I have complained many times to resolve the problem(Problem is that why has to be refilled in every season) and vendor checks and refills gas without resolving the problem. It's gas works for only one season hardly.I request and hope for complete resolution of the problem.My customer id ia [protected]--URGENT
                                LLOYD customer support has been notified about the posted complaint.
                                Jul 11, 2019
                                Updated by airconditioner
                                In my LLOYD make AC, it has to be refilled in every season. I am fed up with this Air conditioner.
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                                  themarinebug
                                  from Noida, Uttar Pradesh
                                  Jul 10, 2019
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                                  Last year i purchased a lloyd inverter split ac. Recently i got issue in its functioning and i called the customer care representative. On 22 june 2019 i made the complaint and on 23 june the representative from lloyd came. After through examination of the ac he charged the prescribed service charges of 500 rs and told that he will come the next day for further investigation. Next day he continued his investigation and told that the fault was in the ac belt. On a rough estimation of around 4000 rupees he told that he would call before repairing to tell the exact value of repair/new part installation. After 5 days he came i. E. On 29 and he installed the repaired ac. He told the bill amount is 6800. I asked him for proper receipt and details of the part repaired. The executive did not provide any details regarding that and only insisted on providing cash receipt. I had then made a complaint on 30 june 2019 regarding the same in the customer care center and till now no steps have been taken to resolve my issue.
                                  LLOYD customer support has been notified about the posted complaint.
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                                    vikas keshari
                                    from Mau Aimma, Uttar Pradesh
                                    Jul 1, 2019
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                                    Address: S-30/175 shivpur, Varanasi, Uttar Pradesh, 22003

                                    I bought my ac on 2nd june 2019. Our ac stopped working on 21st june and i complained for the same on 22nd june. Technician visited and said there was some issue with a component and then we have been waiting for them to come and fix the issue. Called the customer care several times.. I was given several number and everyone is talking to us like they are giving us the favour. But still waiting for the resolution. Hopefully this doesn't happen to anyone because for them once the money's been recieved, i believed they don't even care for the customer. Even i sent an email to llyod and still there is no response from their end.
                                    I don't know what to do... But yeah i'm not gonna trust these people ever again.
                                    I know a single customer doesn't do too much to their reputation but still i wanna have my say in it.
                                    Thanks
                                    Hopefully something happens soon
                                    LLOYD customer support has been notified about the posted complaint.
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