LLOYD Complaints & Reviews

On remote control, there is a shortcut button.
The short cut button has been pressed by mistake. So, remote display is not showing and also the a. C operation can not possible due to that.
So i request you to solve this complaint.
When i have contacted to customer care, the team replied that i have to pay rs.500/- to resolve the complaint.
But i request you to solve my complaint without taking any additional charges from me.

Dear sir/mam,

I would like to inform you that i have purchased a new smart tv lloyd 43inch from last year on dated 09/08/2018, my tv was suffering from some problem, so i will registered the complaint on dated 05/05/2019 request number[protected] under warranty, after so many days your one executive was come in my home and he said your tv motherboard is damage and i will change this item after 2 & 3 days, but after 10 days he will not come and not pick up the phone so i m very annoyed and dissatisfied for your services.

Please help me and resolve the issue asap.

Himanshu sharma
[protected]
[protected]

I purchased ac gls1813ab - ac 1.5 ton,, purchased on 19april 2019 no one come to install the ac the 24 april contact with care my request number[protected]. 25 april the engineer was come he drunk and only hang the ac and demand us for the stabilizer we told him it's a inverter ac so no stabilizer we take for this so told firstly u gave me stabilizer then it install we said ok and we said ok he said tomorrow i come back for install this u gave me 1750 charge for the ac i said him the installation free is 1500 so why we give u 1750 hi said that 250 is additional charge then i said i call your head he said ok fine u gave me 1500 then he was gone... Next day he had not come then i contact with dealer he send other engineer hi said your ac gas is leaked no gas in your ac the last one engineer lose the screw that's why our gas is leaked i[censored] want to start your ac firstly u would pay for the gas then it start other wise we go back
So tell me what is my fault... Now a time ac is not install
Tell me how is the responsible for this
No engineer is come and ac is only hang on the wall from the 25 april...ac is no one else pls change my ac otherwise i will take strict action against the company

My complaint #[protected] for 1.5 ton split ac which is opened for last 11 days. I have extended warantee for 3 years still i am facing the breakdown issue. Lloyd and its vendor Sai ultimate cooling solution has been absolutely careless about consumers. No one is bothering to fix the problem. Their vendor Sai ultimate solution [protected] gives evasive answer, they have stolen my cooling coil and now telling me to either take the old cooling coil or wait for 1 month for new coil to come from Lloyd. Lloyd has been equally irresponsible by taking 2 weeks to send the replacement, and replacement was also extremely damaged condition. The moment the new coil was installed, the gas started leaking with huge noise.

I have a lloyd 8.2kg washing machine on 28/4/2019 it suddenly produces noise and its spinner got burst, since then we are calling lloyd customer care service they are not responding they are fooling us by saying that your part is not available and one day we receive a call from them they say that your part is available and from that day no one is comming and listening us.
My washing machine is under warranty period.

This is to inform you that i had raised a service request no[protected] to fix some problems with my lloyd washing machine which is under warranty period.

The so called technician showed up, did some hands on and completely destroyed the machine. He didn't even bother to check if the repair is working or not.

His number is [protected]. When we called him afterwards he said "do whatever you want to do. I will not come to see your machine again."

This just shows how disgusting this company and it's technicians are. I am going to report this in the consumer affairs forum.

Ac stopped working on the next day of installation. Date of installation 22/04/2019. Purchased from perambra, kozhiokode, kerala, india, shop kottaram home needs perambra invoice no.2826 dtd 22/04/2019. Duely informed the shop and registered complaint on lloyd. Complaint not rectified yet. Service request id[protected]
Error code e5. Please make necessary arrangements immediately.

I have 3star inverter ac, i have complained on 8/04/19. Machine came and said flap motor is not working i said change motor but he said motor is not available now i will come after one week with motor. I paid service charge. After one week i called that machine. He said still not came that parts. After one month still parts is not available.
Service is very poor, no proper response.
I just copy complained details.
Dear "mr. Manoj" appointment for your service request "[protected]" is scheduled at "[protected]:18".
Mob no [protected]

I purchased split AC 1.7 from GN Electronic on Mar 17. After installation both the inner/outer unit was found noicy. Mr Bhupinder & Mr Ranjit techincian of llyod company visited and gave assurance the sound will be smooth after running for few days.
Till date the sound has increased and a bad smell is also coming while starting the AC.
The complaint has been made to customer care and also contacted Senior techincian many time most of the they are not picking phone and if by mistake they pick the phone they will give only false assurance.
I felt that I have made wrong choice by purchasing Lloyd product.
Please look into the matter otherwise the will be referred consumer court. I am fed up the service engineers.

I have llyod 5 star ac and that ac i’m purchasing in last 11 month ago and now till from last 10 month ac is lik water and also my wall and mattress both damage please say what i do??
I’m doing complain repeatedly 11times and now no satisfaction with your compney and your carpenters no any good work by your side im investing my amount in your compney and after i’m not satisfied what i do? My money is west. My mattress amount...

1) the buttons got broken from the which water comes out
2) even after putting the water bottle down, the water is not coming, there must b some problem with the rod which goes into the water, the rod which goes inside the water
3) dispenser lights are not working which indicates the display for cold and hot
4) water cooling speed got slow down, its taking like for an half hour

Hi,
I have called to llyod customer care service yesterday to send a technician for my ac's 2nd servicing and with low cooling complaint for that they have raised a request.in the same call i was asked about the servicing amount or cost for the issue for that they said this is will be your free service no need to pay anything. Based on that request ac technician guy called me and came to my home for servicing and asked me to pay 550rs. I informed him about the call which i had with customer care guy. But still he denied that and demanded for money and cleaned 2 pads which are in my ac (I used to do that every week which is nothing new and rocket science) and said servicing done. No gas check, still low cooling. He simply demanded for 550/- and left without doing any service which is highly appreciate and did not expected from the company like llyod-havell's. Service guy is number is : [protected]. Please check and resolve my issue and give my amount return.

This is to bring in to your notice that the cooling control technical team or installation team is totally unprofessional, they are not attending the call on time neither they are resolving the ac problem.
Following points needs to be address immediately -
1. Complain number[protected] registered on 5th april, 19 till today not one attended.
2. Complain number[protected] registered on 28th march, 19 till today not attended.
3. We have purchased new lloyd ac 12 numbers on last week, till today i am waiting for installation team.

My registred mo:-[protected] and i have complian my spilt ac is under warrenty (Second service)
My complain history
First service request no:[protected] date:-11/04/2019 by call
Second service request no:[protected] date:-16/04/2019 by call
Third service request no:[protected] date:-18/04/2019 by call
Forth service request no:[protected] date:-18/04/2019 by app

So i have many time complian for split ac service but no servicer provide by service center and no other reason by provide me and all service requset is canceled by one side service center and no notice provide me...
So registerd my complain aginst service center and my split ac service is provided fast and last 20days warrenty extend by my product so wested my time. So help me

My client charudatta salokhe of kolhapur (Mah) has purchased lloyd cassette ac on 30/9/2016 for his hair cutting saloon. (Bill attached)
Ac stopped working in the year 2018 and accordingly complaint was lodged with dealer sanadi refrigeration. (Sms screenshot attached)
My client received service call and technician made visit and concluded that part to be replaced is no more available due to stoppage of production and so he reported to company for replacement of ac. (Screenshot of sms attached)
Till today no replacement done.
My client contacted sanadi, dealer, but he said he is no longer dealer but he sent complaint copy to my client on sms (Attached)
Accordingly he gave number of bsm, amul chavla, i personallu called him several times, but he didnt pick phone nor called back as smsed by him. (Screenshot attached)
So i called level 1 escalation manager in mumbai from website details and he told me to send him mail on shaharyar. [protected]@lloydmail.com, so i sent mail with details to him on 15/4/2019, but till today no reply.
Yesterday i called him and also chavla but no satisfactory reply.
Please look into and solve the issue.
This is effort to avoid legal and criminal action against company.

I have brought a lloyds ac from vasanth snd co, tambaram.
The product was wrongly installed by lloyds service personel, and some portion of my house got damaged. I requested for a reinstallation and no effective action taken. The service personel from lloyds said there is a gas leak in the ac. I requested for a new unit and and its is getting delayed everyday and the manager is purposely delaying saying tomorrow and many tomorrows gone.

I have registered the complaints of a product & service of Lloyd Split AC 1.5 ton on service customer number[protected] on 8-4-2019 and[protected] and I have received complaint ref. no.[protected] and[protected] through sms on 8-4-2019 and[protected]copy attached). A technician has come & check the AC on[protected] and told me that a electrical part of outdoor panel has out of order and we have replaced within week. But my problem has not solved yet today i.e.[protected].

I purchased 1.5 ton lloyd a/c inv split on[protected] from eplanet the electronic store, thalassery, kerala.in the beginning we had some problem related to cooling and got it rectified by service provider. On[protected] around 8-45 pm the cool air supply stopped and it was displaying e6 on the screen. Immediately i rang up to customer care and intimated them about the issue around 9-15 pm on[protected]. The problem was attended on[protected] around 4 pm. The service provider informed that it is due to the problem in motherboard. He informed that it may take more than a week days for its rectification.
On purchasing the equipment by paying an amount of rs35000 it got spoiled in a very short period.
The way the service provider responded and the way the equipment is giving service are totally dissatisfying. It makes to suspect the quality of product and the services.
Hence in this regard i request you to view the matterseriously and do the needful.

Complaint against technician.. No fixing time visiting in my room. Continue open washing machine but no change lid. Again again capture photo of machine and he have changed two small lid. Totally time waste o[censored]s careless working don't insert part properly in machine. Plese change immidideatly technician and i want never ever seen in my room i have registered three time complaint cutumer care but he not take a discission when will be change lid. Please urgent change lid otherwise i will return washing machine and complained against your company [protected] sema yadav [protected]

Dear cc lloyd

One 1.5 tonn ac was purchased on 21.8.16 of model no. 1.5 tr sac ls19aa3 (3s) from ganpatiplaza, vaishali, sector 4 in the name of ms suman saxena. This was a split ac.

To inform you regarding the product, i have worst experience till today.in the very first year something inside the ac was burnt and we had to pay rs.2500/- for the service. Then last year also i paid rs550/- and yesterday (15.4.19) also i paid rs.550/-. All the services were very far from my satisfaction level.

Now yesterday your executive said that there is gas leakage and something has burnt inside which why smelling. He asked for rs 3500/- for gas filling with one month guarantee.

My questions needs to be answered on most urgent basis are as follows:

1. Why lloyd being a big brand endorsed by sri amitabh bacchan, has a very short life while other company's product has at least 20 to 25 years of life without any complain. We also uses other brand which do not have any drawbacks.

2. Why should i pay so much every time of your unskilled executives visits.

3. Why should i be a victim of your anti consumer attitude.

4. Why should not i de advertise the brand on each and every social media about my worst experience after all business is all about word of mouth.

5. Why this defected piece was supplied to me.

Further i would suggest you to replace this defected piece with brand new and try to keep the satisfaction of consumer.

Awaiting for a speedy reply.

Regards

Suman saxena

[protected]
[protected]