LLOYD Complaints & Reviews

Dear cc lloyd

One 1.5 tonn ac was purchased on 21.8.16 of model no. 1.5 tr sac ls19aa3 (3s) from ganpatiplaza, vaishali, sector 4 in the name of ms suman saxena. This was a split ac.

To inform you regarding the product, i have worst experience till today.in the very first year something inside the ac was burnt and we had to pay rs.2500/- for the service. Then last year also i paid rs550/- and yesterday (15.4.19)...

I have registered call for ac service on 12/04/19. On morning 13/04/19 i recieved a call from service provider i he say i will arrived in afternoon. And till 14/04/19 he say i will arrive tomarrow. After every 4 haur he say i will arrive after some time but till 48 haurs he not reached yet now he say i will come tomarrow. So poor type of service is this. I think service provider came from usa or uk...

Dear lloyd team
Your service is very poor
So we can not purchase again any products from lloyd and we will advise to all my circles, he will not purchase lloyd product because. I generated the service request before 6 days but no one person came here. I faced same in last year or last week, one person came to my home but without inspection he left from home....

Please refer complaint sent in below email.

— forwarded message —
From: sandeep r. Chavan
Date: sat 13 apr, 2019, 6:16 pm
Subject: issue regarding installation of lloyd ac / your digital happiness basket-11/04/2019
To:,

To-
Reliane retail ltd team &
Lloyd service team,

Dear sir,
I have purchase lloyd ac
Lloyd ls12i31af on 11/04/2019.br...

I bought 2 lloyd acs last year in apr. Bigger ac started giving cooling problem from after 5-6 months. Since then i have complained multiple times and everytime service person comes and informs me that gas pressure is less and needs a refill. They have refilled gas 3-4 times till last month. Refilling gas resolves problem for 1-2 months but its not a permanent solution. Everytime i got an assurance from lloyd service person that problem will...

I've purchased a split ac 3 years back, when the ac was in 1 year warranty at that time there was gas leakage 3-4 times.

In the second year i have faced the same issue and now in 3rd year i am facing the same and paying them 3000. The ac was defective from the starting.

My ac was serviced last month itself by one of your worst technician who not even know how to do a wet service and he was stating that "if i...

Purchased an ac 3 days ago. Raised a request for installation engineer. But he is too busy and says find someone else for installation.
Here is the msg from company
Dear mr. Vinay kumar

Congratulations for owning "lloyd", "lloyd air conditioner". Your installation request has been registered with reference no: "[protected]"
Please show purchase bill to our engineer for product registration
br...

Hi all,

I broght lloyds ac last year (2018 - march end) till date i faced so many issues.
As i raised multiple request.
But they hadn't resolved.

Since last year (Day 1 from the purchase) i am having issues with lloyds split ac.
Some technical will attend the call and do some thing.
It will work for days and again i got the same repeated issue.
Again i used to raise a request...

We had bought 4 lloyd ac last year which is in a five year warranty. Now it stopped working due to unknown problem so we had complaint in a shop but we did not got any appropriate answer and our problem is not solved yet. We are not satisfied with such service so kindly solve our problem and take any action and improve your company's service.
Thank you...
Complaint comments...

Customer care no. And dealer contact no. No one response.
My contact no. - [protected]
I have lloyed split ac and want to service of it.
I am just sick of company service. Coutomer care any number respons. If lloyed gives this type response or service then i will say this is very bed company.
Only register complaint take so much my time. If you slove it then solve as soon as possible....

We had bought 2 lloyd ac last yearwhich is in a five year warranty. Now it stopped working due to unknown problem so we had complaint in a shop but we did not got any appropriate answer and our problem is not solved yet. We are not satisfied with such service so kindly solve our problem and take any action and improve your company's service.
Thank you...

Mera w. Machine 19 Feb se band, he aaur inko ek part nahi milraha hai?. customer care pe 10 bar reminder diya aur yaha ke log phone nahi uthate. Dunya ki sabse chutiya company hai ye llyod. Plz aapne contact ko dosto ko family me sabko batao ki Lloyd ka konsa bhi produced na kharide varna baad me pachtana padega.
Ek baar paisa milgaya to ye kisi ki nahi sunte....

After knowing lloyd company is good for ac i have purchased it in feb 2017 after passing it's first summer it goes well but as it reached its 2nd summer it totally failed in cooling even after lodging complaint for 2 times service agent comes but doest have proper knowledge and after refiling 3 times the gas it does not provided cooling totally loss...

I have a lloyd led tv brought in 2017 within this 12 months the tv display has been going blank and the customer care person keeps on saying he will come but does not comes on time tv remains off for 3 -4 days neither they replace part but takes 700 rs as service charge i want to file case against lloyd there is no replacement from company the call center do not give proper response i have wasted money on lloyd...

I bought lloyd air conditioner in 2013 from vijay sales and it started giving problems since i purchased it. Whenever i call for the servicing of the a/c some engineer named rahul khedekar does not know how to work every time he comes for the servicing some new problem arrives and also has rejected my complaint at 19/03/2019. I am fed up of this kind of bad servicing please look forward to it. I have spent a lot on its servicing so much that...

Upon complain of ac break down 15 days back technician mr. Sajid [protected] came and just filled freon gas and took 4000. After 4 days again the ac stopped cooling. I spoke to mr. Sajid and he came and found a minor leakage in door coil and he said he will repair it in three days. Fifteen days passed he never answered my call. Then i again logged a service call, but after three days no service engineer arranged, i customer care and got a...

I tried calling lloyd service centre in nagpur [protected] on 12/03/2019 at 7:00 pm but the customer service executive there refused to acknowledge itself as a lloyd service centre and tried to abuse me. I would like to know if lloyd has started hiring such criminals and why is there a fake contact number in the name of lloyd service centre? If this criminal that was appointed was not intentional by lloyd then lloyd should contact me and resolve...

I had purchased a lloyd split a/c 1 ton on 09.03.2018 from melco electrical and home world, kanniyampuram, ottapalam, during february, 2019, water from a/c started falling inside the room and a complaint was booked through our dealer on 22.02.2019 with service centre at pattambi.
After this date, my all other activities had to be suspended due this a/c.. I used to receive call from service centre saying that technician will come today...

Service centre,

this is to inform you that i am not at all satisfied with your service, i have purchased lloys 1 ton airconditioned last year in february after 6 months i have complained because the cooling was not proper, at that time your company person has done service but after 6 months the same complained arised, now again i have lodged a complain and that person has charged me 2200 rs for the same complain, he said...

I have been registered a complaint on 09.01.2019 with compliant registered no. Hil[protected] to replace panel which is in warranty period. But my problem is not solved till to date and even don't given any updates regarding my complaint.

While calling to representative and asking about the status he is very negligence and told do what ever you want.

Please take action.

Please find the attached...