LLOYD Complaints & Reviews

In 19/92022 i bought a 7.5kg semi automatic washing machine. In first i found that the water inlet system was not working properly (water leaking outside).
So I contacted the customer service, after the technician visited next day and he said that there is a defective part (pipe) inside the machine and he said next day he will replace that, but he never showed up again. I contacted the customer service again and again 7 times in past 25 days (today is 16/10/2022), but technician didn't even call me.
My issue with Lloyd semi automatic washing machine is not yet resolved.
The customer service people only says the are escalating our issue but no use.
I definitely will not recommend this brand to my friends and neighbours due to its poor service experience.

Please update tha status of request number -[protected]

Dear Team,
I Ayaz Khan purchased AC of llyod for comfort & relaxation but from the day I purchased I have logged more than 20 complaints in this 2 year period & they guys are not resolving the same
everytime engineers visits and take us the temporary solution & now its compressor failed oil leakage etc
I am so much confident that either company selling the defective products in market or dealer is playing with machines
it should be found and before all of this I want my solution check your machine and replace this third class AC ASAP

Thanks.
Ayaz Khan
[protected]

I have registered a complaint on 31.08.22 regarding my 1.5 Ton inverter AC which I purchased in May 2022. my complaint no is [protected] dtd 31.08.22. Technician visited us and told that a part is to be replaced but till today i.e. 09.09.22 12 days gone and my complaint is not resolved. I called many times to customer care and requested them to sort this as early as possible but they didnt bother. They repeatedly asked me to wait and a person from service department talked with me in rough language.They never told me about the time they take for repair of their product at the time of complaint registration and after that themselves.
Such a third class service and unprofessional behavior I experienced with LLYOD.

Picture is ot comming. Only black screen.

Spin not working

This is my first complaint about Lloyd air conditioner. I brought it on March 2020. Now it is not working properly. Not able to ON Air conditioner. Always shows an error on display. I already contacted service center but no one is available. Please help me to fix the problem

Well this year in April-2022 we purchased a LLOYD window AC from a dealer. After 4 months of working its front coil has caught rusted and due to which its CFC gas also leaked from its cylinder. After that I registered a complaint with customer care and two service engineers came and tell us about the rust in front coil. So they told us it need to replace which takes 4-5 working days.
I would like ask LLOYD is this the quality of your product you are charging us ₹28000 per unit well its so bad impression to my family as well as to other customers around the globe. We were expecting this AC to work life of 4years but it got bad within 4 months. Look forward and resolve our problems.

AC is not cooling and showing F7

My AC is not cooling much also there is a leakage of water from front. AC is showing F7 sometimes. Remote is not working properly and even my wire got burnt and melted few days ago. Even after repair it is showing F7 and not cooling much. Servicing is done 2 months ago.

There is a leakage in my ac sometimes. My wire is burnt few days ago and melted. AC is showing F7 sometimes. And also not cooling much. It takes so much time to cool .

Dear Sir/Mam,

This is to reference the service ID mentioned above, regarding the Lloyd AC
Product Name - INV SAC 1.4 TON
3 STAR - GLS17I3FWSEL
Serial Number - 87LAG09J00099

Stating the complaint, that i had received a call from Karaikal authorised service on 13th of August 2022 at 10:04 am today as requested. On the call, She asked me first to share the KKG code for start the process. I had given that code to her as requested. But later on i come to know that i am not supposed to share after the completion of service satisfaction. The tecnical person who called up and said, will be reaching within 10 minutes. I was waited for half an hour for the same. Then after I called again, asked him as you promised for 10 minutes . But he said will take another 2 to 3 hrs . I had called the service center incharge stating the issue so and so explained that was not being punctual and not maintained the timings as well. It was very disgusting me when the service center incharge replies for what I requested for the.same. He was not the right way to treat me when I was really needed.

I was very fed-up with these things which happened since in the morning.

Finally the technician came to my home at 2:25pm and he started to open the panel first, then he removed the air filter from the indoor unit. After that dipped into the water and fixed it as well. Even though he haven't cleaned properly, he was consumed just 3 minutes to done this process. He said the the first service has been completed for just 3 minutes. Actually I told him that there is some noise while running the AC, the exact issue was not sorted out by him which i already requested. May i know this is how the first free service would be done in just 3 minutes..? I was extremely fed-up with technician as well as service center incharge person.

Worst experience i have never ever seen like this.

After five days, on the day 18th of August 2022 i had received a call from the person who belongs to Lloyd ac service center Karaikal, the guy simply asked what else you want? I thought he would've asked a simple apologies for what happened that day which was
felt worst experience and disgusted about the way of process done with us. I told him that am going to raise the complaint on consumer forum for simply refusing my words and also he says ok okay which was very disgusting me.

I had raised request for the same in Lloyd customer care. But there was no response after five days over.

So kindly take an appropriate action for inappropriate behaviour where the service center person refused to give proper service as well as proper response as requested.

Thanks well In Advance

DHINOOP VIJAYARAGHAVAN
[protected]@yahoo.co.in

Dear Sir/Mam,

This is to reference the service ID mentioned above, regarding the Lloyd AC
Product Name - INV SAC 1.4 TON
3 STAR - GLS17I3FWSEL
Serial Number - 87LAG09J00099

Stating the complaint, that i had received a call from Karaikal authorised service on 13th of August 2022 at 10:04 am today as requested. On the call, She asked me first to share the KKG code for start the process....

I bought a LLOYD 1.5 TON Window AC (Model no. GLW18B3YWAZS) on 15 August 2022 from Electronic Paradise Pankaj Electronics, Yusuf Sarai, Aurobindo Marg, Green Park. The AC makes a very loud and weird noise as soon as the compressor gets on. It is impossible to sleep with the AC on. I believe either the dealer has given me a defective model or LLOYD has dumped the model in the market. Kindly intervene. I feel cheated.

P.S. i have another LLOYD AC which i bought last year. It doesn't make any noise and is very comfortable.

I parched 1 ton split AC in 5 jul 2020...my outdoor unit compreaure very noisey at the starting .form purchse...no body can solve my proper solution for noise...i i want pls chnge my outdoor unit...because compresure warrenty is 10/year...

I have purchased AC in may 2022 . From First day of installation, there is some problem again and again. First Time water leakage problem, then 'not cooling' problem, then smell problem, now temperature reset problem. Now every time lloyd send their persons, they do something on AC. After some day different problem starts. Now AC is resetting temperature again and again even when we are not switching it off completely. We are only using remote. Concerned person Mr. Prakash is saying it is like this in lloyd AC. They refuse to correct it. In 3 months We have made 6 complaints almost. Company's service is very poor.

In last 4 months I buyed 5 split ac of lloyd company. Recently buyed 3 ac. Installation person is careless. I already having a vacuum meter installed at my site at copper pipes. He is asking extra charges for flushing. And before coming for installation asking me to tell address. I don't know why company didn't provide my billing address to him . When delivering ac on tempo, they send full address detail to vehicle person. And why seller don't provide full address to installation person. I tols him my address but he is not responding. I asked him to send my location. He is asking me that he had no internet on his phone. I don't know what is this.

Hello Team,

I m purchased LLoyd AC on Saturday @23/07/2022, but delivered [protected]@24/07/222 but unfortunately I have received deffictive Ac when your executive come at my place for installation he opened the box, it turned out to be defective, As a unique sound is coming is coming from Ac. your executive come to change it, but he denied and he was saying we can't change it as we can repair it as per Lloyd policy.

As I had a word with store they were saying we don't have any problem we can change it, if Company says that it's deffictive.

As I have given 29, 000/- and I am facing several problems.
Technician is saying that we will not change it you have to keep this AC as possible.

Please find the attachment Store details

*company Name: EP Electronic paradise pvt ltd*
Address: 119&120 U.G Floor Orange County Anisha khand-1 Indripauram Ghaziabad -201014.

Model: LLoyd W.AC- GLW18B3YWMSR
Kindly revert and replacement My product .

Home Shipped: Trilok kumar
Flat no :777 first floor Shakti khand -4 indripauram Ghaziabad -201014.
Email - [protected]@gmail.com

I bought split AC in March 2021, it got cooling issue this year 2022, after filing complain, in 7days a technical person visit and inform gas issue but no reason why it was leaked. The complaint was closed without any resolution.

I have to complain again, and it's been 10days they haven't send anyone, they don't respond, I have to follow up for my issue. It feels bad our Indian brands have so low standards as other brands providing good service.

Vaibhav, [protected]

People I interacted are Rizvan, Narender and Payal from service center

Cooling is not perfect as per your advice and a.c cut out during start a.c after 30 five mintues. Your product is not good.