LLOYD Complaints & Reviews

I've registered my complaint three times to consumer care of Havells for Lloyd split inverter AC not cooling and it's compressor not running all in the time span of 17 days starting from 10th April, 2022 to 27th April, 2022 and all the three times the workshop where the Havells company have assigned my request cancels it without resolving my issue and without contacting and informing me, not only they've failed to resolve the issues with the ac but also are cancelling the registered complaint with the company and in addition has the worst service ever. After a tiresome efforts on my part I was able to get the manager's no. Of the workshop whom I called and enquired about the same, who told me that the part of compressor which has issue is not available in our workshop nor is available with the company, a Part Po(Purchase Order) has been created and will be delivered on Wednesday, 28th April 2022 and that on the same day will be sent to my house along with technicians to resolve the issues but still has not been done by the company. My ac is still in the guarantee period and was purchased a year ago but the attitude of company and workshop and of the Manager is questionable as if they're waiting for my ac guarantee period to get over so that they can charge me with hefty amounts of money in the disguise of part not available to them.

While we on ac the cooling is not coming and not satisfied with compressor and hearing unnecesary sounds from compressor

Respected Sir,

We are Purches Lloyd 1.5ton 5star Rating A.C on: 26-March-2022, at SATISH FANCY & MOBILE Chimakuthy Prakasam Dist Andhra Pradesh.
GSTIN: 37BRLPS3005E1ZU

We are using The A.C just 10days after The Compressor Making Sound very loudly (Big Noise),

I ll Rise the complent on;[protected] Tecnician was Visited 2 Times But Problem was not Solved, Finally technician Told Chenge the Compressor.
But not React anyone,
We dont wont any repair the box pleace Replace the Product

I ll Disappointed on your product,

I had got an android, 4K, 55inch lloyd TV in november 2019. In april 2022, the panel of the TV got damaged due to ofcouse the substandrad parts and components provided by the company.
Now that TV is not produced anymore and due to which they are not able to repair the TV due to unavailability of the panel.
Now the service engineer is calling and charging me Rs20000 for a replacement the TV.
Why should I pay 20, 000 when the issue and damage caused was from your company end.
I have been waiting from last 1 month

Please solve this problem as soon as possible or else I will file a case against your company

Registered Mob No: [protected]
Ref No: [protected]

Dear sir
I am santhakumar, my mobile no.[protected].

I raised complaint on 16.4.2022 as ac not working under warranty.

Technician attended this service on 19.4.22, and informed me to capacitor to be replaced. That capacitor will be replaced with one week time.

Already 4 days over since i raised complaint. They are taking further one week.

It is very hard for us to sleep in my house without cooling due to the immense heat. Daily routine work spoiled due to this.

Please replace the capacitor with in a day
Or lloyd ac

Below address for concerned franchise

Complaint no : [protected]

Mithas associate, avadi
Mr.suresh
Mobile no :[protected]

Model : 22503 – lyd { ls19b3 / ls18b32 )
Product : 1.5 ton lloyd split ac
Bill.no.& date : 7338 / 21 – 22 ( 14.9.21 )
Warranty assured : 1 year
Purchase from : tamilnadu police canteen, avadi

16.04.2022

Greetings!

This is in reference of the trail mail I would like to thanks to concern team for a quick response, but also I would have a question that the said LLOYD AC is hardly 8-9 months old so how can it be possible that the problem of cooling leakage occurred in a completely new Air Conditioner? It is really surprising to us that I have purchased a new AC and as I had informed yesterday that there were also dents in many places and on the other hand the cooling was not so effective from the beginning.

One of the technicians, whose mobile number is [protected] visited yesterday dated 15.04.2022 to check the AC problem, he informed us that AC has a cooling leakage problem and this issue was from the beginning. He rectified the problem but he also said there was still a part inside the AC to be changed for which a fresh complaint will have to be filed again nor he give me any AC checkup bill/rasid etc.

As I had already inform that this LLOYD window AC has been already used which was sold to us by the shopkeeper; when the AC was delivered to the home by the dealer there were already dent (पिचका हुआ) lying on it at many places and now another cooling leakage problem.

I have a family and I am answerable to my family. To take away someone's money is to take away someone's right to live a dignified life. So I believe that the management of Lloyd Company will not disgrace itself by taking an unnecessary amount from me and will exchange or rectify the AC at the earliest. Kindly take the matter on urgent priority as a special case on humanitarian grounds, I have paid 26000/- rupees and this amount is a lot of meant for me.

Hence, once again it is my humble request to the competent authority to kindly examine the said matter on priority exchange the Lloyd Window AC within the time-bound manner for further course of action.

Warm regards,

Sunita
M: [protected], [protected], and [protected]

I bought 2 unit of LLOYD ACs but was extremely dissatisfied by the attitude and behavior of the the co-workers who came to my home for the fitting of the ac they were very rude .
now I wish I would not have bought any product from this company and for future I am not willing to suggest LLOYD products to anyone in future
I would request you to look after my complaint seriously and contact me for further details.

As my experience its a worst company. They dont have proper technical team. After sales its super worst company i ever seen. Please dont purchase any of their product. I have given my Ac 45 days back . After several follow ups they brought and even not able to identify complaint. First they have change condenser after that telling board problem now again confused. I think lloyd company having group of ### working with out any knowledge.
[protected]

Worst experience..no body has come for installation.

Our LLYOD AC Display is not working and also AC not operate by Remote
Invoice No : BR/21-22/0281
Dated : 28/05/2021
MOdel : LLOYD AC LS24B32WACR
Vendor : Ravi Corporation, Station Road, Bharuch, Gujarat

Please I request to llyod compant that Our factory have purchase new AC LED display not working and not show, AC have in under warrenty period, so please some give some solutions or one time visit on our factory and give some solution or replace New AC.

After installing new lloyd ac on Friday (8.4.22) it s not cooling..
It s showing error code E6 in display.
No action is taken so far.
We r waiting for past 3 days without AC.
Kindly take fast action.
My mobile number is. [protected]
Mail.id [protected]@gmail.com
Thank you sir.

Cooling problem

My lloyd tv display is not coming.

It has been around 5-6 days that I had complaint for my llyod Air conditioner display issue that I purchased a year ago on[protected]. I raised my complaint on[protected] but till now It had not been resolved. As I called the customer care they always say that it is in process but nothing has been done.

Summers has arrived and I am having issue in using my air conditioner. I am calling them daily from[protected] but till now my complaint hasn't resolved.

The service center is also not responding in this matter. One of their executive came but he didn't know anything about the display section and was just clicking pictures and asking the other person on WhatsApp that what to do. This is such a shame for a big brand like llyod, Havells.

Please stop your worst ### business if not able to provide the service. No response after several follow ups . My storng suggestion through all social media and friends to stop dealing with this worst company. Lloyd products . Bitter experience from ac purchases. No service at all . Only sitting for telling escuses.

Banshad
[protected]

I have purchased 4 ac from Lloyd for my new home. ACs were not properly installed and now they are not cooling.

The person who came to install the AC said that they are properly installed and will start cooling in sometime and then left.

Now I have been calling the customer care for a week now and they have registered the complaint but my issue is not being resolved.

They sent two people to fix the AC and they came and investigated the issue and left that they will need to forward them to their concerned team.

I need my ACs to work properly after I spent so much money on them

We have registered this complaint vide the REGISTER NO : C [protected] COMPLAINT REGISTER DATE : 27/01/202. We have not received any update from the supplier.

Respected sir
I am sudhir gupta
I have purchased a lloyd window 5 star ac in 2020 from sargam electronics
After purchasing it there was gas leaking problem in it in 2021 then after so much problem And hustle the company executive got it repaired
Now in 2022 there is again gas leaking problem i have got a dg extended warranty from sargam from it and is registering complaint since 24 mar but no action is taken place the employees come and see the ac and gets the feedback recorded and does not solve the problem. My complaint is getting registered in prakash refrigeration and electrical and its employees sachin sharma (mob no.[protected]) and pratham ([protected]) they are so mannerless and incooperative and they are denying to do the work under warranty and demanding for money and using abusive language and behavior with customer is pathetically bad. I request you to please take action for the same and i am going to file the same in consumer court and consumer grievance department.
Thank you.

I have purchased 2 ### AC products from LLOYD . In my experience their service is worst then non branded products. Poor technical team, Poor CUSTOMER service. No use for warranties they provided. Better to through the products after damage. More than 3 weeks my AC in their worst workshop even they took 3 weeks to find the leakage. Really fed up with their products and service . Better LLOYD product do the sales for chinese low quality products which does not required warranty and service. Mob [protected]