LLOYD Complaints & Reviews

I purchased LLoyd 32" Smart TV on 1.4.21 in installments financed from IDFC First Bank. Shopkepper will only provide cash memo once timely payment of installment is completed.
My TV screen became white and I filed a complaint as Llyod TV has 2 year warrenty. LLoyd sent their service person who only in his visit took 350/- and told to take TV to service station. We truely said the service person that after completion of TV installment we forgot to bring its cash memo and shall bring it in some minutes as the shop was not far. The Service person asked us to bring the cash memo to their center alongwith TV.
We took the cash memo and TV to center and after 0ne day they demanded 15000/- for repair saying that the cash memo was fake. We even showed them the Bank Statement, But they behaved very very rude with us.
They have kept the TV with them for one whole day. I fear that they might have changed some parts from my TV till now.
I want repair of my TV on Warrenty.

Hi Team,

We purchased the lloyd ac on March and havent used AC till then. We started using it in June and within 4-5 days, the ac was giving hot air. There was a leakage in the condensor. That was still fine because electronics item might get faulty.

We tried contacting the customer care multiple times but still no one has information on when the part will be delivered. Everyone raises the request on priority but nothing happens. It is now 15 days that the part has not been delivered. God knows when the servicing will take place and if the fault doesn't go away with that then again how much time it will take.
Being a middle class family, we have purchased AC for the hot and humid months, and we are not able to use it in those months. If the servicing can be improved then only deliver ACs in the market. Being Havells brand, we considered the worth of the product but it has really led us down from both the product point of view and servicing.

Please have a look at the issue on priority and provide us new AC so that no new problem occur in that and we don’t have to wait for a such a long time to get serviced.

Hope this request reach you soon.

Thanks and Regards,
Srishti

On 26 august 2021 the ac was purchased by me and by the problem of wrong installation the gas of the ac has finished on 28 jun 2022 . Not a year completed still i am getting the problems

I have purchased a LED TV 49 INCH FHD - L49FM2, Serial Number - L201573N17J01062
vide Texmo Agencies, Kayamkulam vide Invoice No TAR-2070 dated[protected].
On[protected], after two years of purchase the TV, found not working and lodged a complaint vide Reference No[protected]. On several follow up with the Service Executives the technician have repaired the TV after 20 days.
Now again on[protected], TV found not working and we have lodged a complaint with the dealer Texmo Agencies, Kayamkulam. One Service Mechanic have attended and informed us that your TV board is having found faulty and required to replace it and also informed us that he has already forwarded the indent for the faulty components and the Company representative will contact you. However, even after 24 days nobody informed us any updates or repaired the TV.
We are not at all satisfied with the poor customer services . We are humbly requesting your kind honor to do the needful to get the TV repaired without any further delay.

LLOYD Company providing 10 feet coper pipe free. But person who came to install my AC did not left extra pipe. At my home only 3 feet pipe is used but remaing pipe he take with him without informing me. So take nessecsorry action.

I purchased the washing machine in 2018 and now it is making sound while working and clothes are also not getting spin..drain pipe has got leakage..please solve this as soon as possible as it is creating trouble for us because clothes are not getting dried

The indoor ac unit is displaying error time and again.also looks like there has been a water leakage from the unit.

Person came to neighbours house from LLoyd AC service. We called him for reparing Voltac AC in our house which is not working as third party service. He took out some PCB board from AC taken with him for repair.
But till now there is no responce from the person (not picking call)

Took Board On :[protected]
Name : Ahamed
phone Number : [protected]
Place: Perambur, chennai, Tamilnadu
Company : LLoyd AC Service

I am Ankit form rohtak haryana
Mere ac kaa compressor khraab ho gya h or 7 week se mera solution nahi hua ager service centre pr call krta hu to koi call attend nahi karta

Hi, Lloyd India
I am a Lloyd customer since April 2018.Now these days Lloyd customer service is going worst, company seeking only for money . They don't attention consumer rights. In my case, I registered a complaint against no cooling on 12th April 2022, (Service request I.D-[protected]) technician visited and fill only R410 gas in my AC no repair had been done. He told me that your Ac quater turn valve leek and tighten it while...

AC consuming more amperes main supply wires get heated stabilizer shos high temperature and then supply is interrupted by stabilizer this hapens at the interval of 15 minutes

I raised my ac service request because its cooling not effective on 6-6-2022. Lloyd technician came read user manual and know how to service ac. He don't something wrong. But he don't know anything about air conditioner. So he went to his house after making a big problem in my ac. And now it's not working any more. Not even start. I call lloyd customer care twice a day they gave me fake promises that technician will visit within 24-48 hours my be laugh after cal disconnected. But any way no one will visit to resolve the issue which made 100% by lloyd unskilled technician. It's month of jun whole country suffers from heat waves. And i buy ac for summer, but it's my biggest mistake of buying ac from lloyd.
Please repair my air conditioner soon. And if you want how your customer feel from your ignorance, don't use ac for 3-4 days in jun month

This is to inform that I have purchased a Ac on 16 July 2020.only two months it is used.next season of summer when we started to use it.It is found that ac is not the cooling.Llyod service person found that there is gas leakage in the coil of indoor unit.
It is also observed that the product was not provided the same cooling after repair as it was giving in the first year.It was said to the service person but they said it will be ok, it is summer so we are feeling the less cooling.
This year when we started to use it again after the sevice of the product as service man took Rs 500 for cleaning of device now again the product is not working.
The indoor unit is now showing E6 in
the display.
When the product was under warranty that time only we have asked to change the indoor unit but we were assured that whole coil is changed now there will be no problem.now again problem arise we are saying to change the indoor unit again but company service person is again saying that pcv is under 5 year warranty it will be repaired
Lloyd have provided us faulty product .
Two season two problem raised
We are saying to change the indoor unit but they are not doing this
Kindly help us
And rectify the problem as company is not changing this faulty indoor unit.

7 kg washing machine not working semi automatic no reaction in complaint company please taken

Sir/mam, i comlain 5-7 times for my ac to repair, my problem is ac is not cooling room and i got problem for a day i purchase .i complain many times at your call service but no technician visit my home and repair my ac . I tired of complaining about that problem and my problem not has been taken as granted . I[censored] dont solve my problem give my money back or other wise I complain to consumer court for all my losses and refunds . Or u send some technician to repair my AC otherwise I want to take some action for tht .

I purchased LLoyd washing machine on 30th Oct 2017, it is still under warranty (6yr on Motor) nowdays its spin motor giving problem, raised a complaint regarding this but the mechanic called and asking me Rs 650/- as visit charge. Then what is the use of Warranty?

I purchased a lloyad LED about 3 month ago after 1 month ago my seeing a tv serial suddenly led screen is going black and i complaint to our customers service but world baddest customer service o[censored]r service I complain about 1 month ago currently m to much angry no one take any Action about my complain itss tooo much I give 10 out of-100as well in future I never purchase any item of this company at least 38 days to my complain now tell me what about my Netflix recharge as well my TV recharge who will refund my money tell give me answer my parents shatu on me because of your company

Sir asi LED laye c LLoyd de Nov 2021 wich is time usdi display nahi a rahi sir pls usnu check kita jave

This is in reference to my new AC purchase of 1.5 ton, Model no # LS18I35JA
Purchased date- 13th May 2022
Manufacturing Date -2018
Dealer Name - Parikh Sales
Location -Dhanbad, Jharkhand

This is in reference to this AC. I have registered a complaint with the Lloyd service centre. Some technicians visited multiple times but cooling is not effective .

I have an office space apx 140 sq ft area & there is no cooling. Now the service centre guys are saying this is the best colling i can get from this AC .

I am not satisfied with the service and the service centre guys are not professionals .Some guys aged 17-18 yrs have installed the AC and there was the leakage they have done on the installation .The 2nd visit they have corrected but AC cooling is not effective .
The Dealer(Parikh sales) sold the 2018 manufacturer product to me without my knowledge & this product has been registered under the PANKAJ KUMAR name .I don't know the reason for this .
If this kind of service I am getting from the beginning then no words to say for the future .

This is the 1st product I have purchased from LLoyd & I am totally harraresed by the dealer & the service centre .

PFA- Attached bill

Please resolve my issues as soon as possible, I am suffering .
Regards,
Javed Khan
[protected]@gmail.com

I had bought a lloyd ac yesterday at 3:00 pm. The dealer had said that today is sunday, your ac will be installed by 10:00 am on monday.

First we had waited for 2 hours, than i have made 3 calls to dealer than one service personal had contacted us at 2:30 pm and said that sir your ac will be installed in a hour, we are waiting for it to installed.

If i have known that you have so bad service, i would never ever bought your product.