Loop Mobile Complaints & Reviews

I have been with loop since many years now...normally my bill never comes more than 1500 rs...I have always travelled abroad using the phone for very little calls my bill has come around 5000 to 6000. This time I travelled to Dubai on 24th may 2014. I just landed and my data service was on only for 10 mins...I switched it off then...I received few calls thru out the day about 5 mins of incoming calls... Then on 25th may my phone had no signal...I...

Dear Sir,
Last time I am visited at your Loop mobile Galary with my Loop Mobile Bill (April'2014). I am requested for deactivated my value added services which was I am not activated & not use anyway. This month(May2014) bill again show Value added services & International Sms Charges that also I am not used.So Please de-activate above services & refund my deducted charges Immediately.

br...

Respected Sir/ Madam, I would like to inform you that your company loopmobile is charging me extra additional charges even though we have not activated them or have not requested to activate them. This is FOURTH time that i am complaining about the same problem. I would request you to kindly look into the matter or else have to shift to other sim card company or would complain in consumer forum for charging unnecessary charges to the customers.Following...

When I got monthly bill in that mention unnecessary extra charge for special number I am not understanding why they charge this amount so i requested to you stop this service of charge special number extra amount as soon as possible my mobile no. [protected]...

Since last 4-5 months i am not getting range at my home, I complained about it many times but I have been told that problem will be solved shortly, still problem is not solved.
As well as my Internet get disconnect many times in a day but same answer I got every time, so please help me to solve this.

name-sumeet lashkar
mob.no-[protected]
add-airoli, sector no-02, navi mumbai.
400708...

Today i received a call from your office asking about KYC details submission. I asked for Address of gallery in my area which the caller said only available address is of Dadar & Kurla. I asked for still nearby & suggested whether any gallery at Sion or Antop Hill to which he SMSed me the gallery address for Antop Hill. This was about 3.30p.m.At around 5.00p.m. I tried to make out going calls but recorded masasage suggesting service...

Sir, My mobile number is [protected] using loop Mobile network for last one weak the services provider is deducting on an average of rs 4-5 every day. We have not requested any additional services, we spoke to customer services several time but till no solution rcvd, But loop mobile executive are unable and are not giving proper details They are really hash in talking to customers. Please help me. I have called more than 20 times...

I purchased on dt[protected] prepaid -4, Loop connection. and My no is [protected], [protected], [protected], [protected]. But since last 15 days or more than that my [protected] & [protected] number is not properly working. as per galley executive told me at the time of purchase sim card my all numbers are free for calling each other but last some days i am not getting same plane and i have to pay per call for sim number [protected] & [protected]...

I am 10yrs old ur customer and having this no from last 10 yrs and paid everymonth bill regularly then also ur loop moblie team pressure me for kyc documents and they also disconect my outgoing calls and internet facilities and from last 2 days they stop incoiing calls also and i already inform that pls give me my old documents and i am ready to give u new documents...they harrest me intensnaly...pls note that and give me positive reply.. thanks...

WHEN I CALLED LOOP MOBILE GALLERY ON THE NUMBER 198 TO ACTIVATE ROAMING SERVICE AS PER TELEPHONIC COMMUNICATION FROM NEXT BILLING CYCLE BUT THEY ACTIVATED IT IN THAT PARTICULAR MONTHS BILL AND THEY CHARGED ME SO BECAUSE OF THEIR MISTAKE WHY SHOULD I PAY EXTRA BILL FOR THAT...

Can explain what is MIN, Didnt give any information on KYC, Does not send bill, expects payment Cuts phone when they please. Head of appeals : Mr. Sumeet Badlaney,[protected] Ext. 3149...wont talk to you. His juniors have no idea how business is done. Shut them down...they suck I was with them for 12 + years, my father for 15 + years...

[protected],
Santosh j. Gupta
Jogeshwar mumbai 400060
Dear sir, for last one month the services provider is deducting on an average of rs 4-5 every day. We hve not reequested any additional services, we spoke to customer services several time but till no solution rcvd
dtd 25/04, they deducted rs 5, on our imdtly complaint customer services said this is deducted mistakely & will be rolled bk, but we never rcvd...

Hi, I am a Loopmobile post paid card holder.My complain is that from last few months loopmobile is adding extra charges for all those things which i have never said them to activate on my number and even after complainig them 2 to 3 times they dont even bother to look into the matter and again send the bill with the same additional charges naming as special number charges. So i would say you kindly look into this matter or else i have to...

I am using loop connection 10 ka gang form last 5-6 year. I convert it in post paid service. last 3 or 4 months i'm using the loop post paid super value-99 plan. But I'm not satisfy your service because with out any use my bill amount is getting higher and higher every day. I give a 8 complaint to customer care no-198 & every time your executive giving me a same reason that your no. is not reachable when we are calling to you. If the...

I m using this service last 15 years but day by day it is getting worst. they charge us for some unwanted scheme and when go for clarification, they are not able to give proper explanation just inform us that it automatically automatically which is not palatable to an educated person like us.. I visited the gallaery right now on[protected] and they were not able to give clarification finally with a despair i deavctivated all the facilities...

Dear Sir/Madam My name is prajakta. My No.[protected]. I was done Last Recharge of Rs.50 from the Mobile voucher. .All balance are deducted This was happen in third time. I also called your customer care. Several time but suddenly line got disconnect. Such disgusting service you are giving
I am still waiting for your reply...

My self Lalit S. Rane.. my no.is [protected].. i am using this loop connection from last one year... the network of my service provider (loop mobile) is worst... I complain the same thing to their customer service manager... They just gave me some stupid reason and committed modification in network... I am in banglore for some business purpose and not having network since morning ... I asked for portability and they are not allowing to port......

For The last four month we are requesting for converting the postpaid connection to prepaid at your Goregaon West Branch at the time of paying the bill amount and every time they lodge a request within your systems with ulternate no for verification and comment that we will receive a verification call on the alternate no.within 3 days but till date we have not received any verification from your side. Last month again we had visited your...

Your all customer service executives disconnects the call an there is no one to monitor then why the calls are recorded????? and is there a quality team listening or monitoring this??? Just Because of the above issue I have done MNP for my one of the other no. [protected] I called loop mobile customer care by dialing 198 from my wife's SIM - [protected] to get the details of GPRS connection on my Android cell phone I tried it more than...

I ported to loop from Vodafone considering low charges and a free GPRS of 1GB every month. when my number ([protected]) got ported I noticed that the GPRS was not working and hence contacted the customer care for settings. The customer care executive told me that the GPRS was inactive and needed to be activated, i asked him to activate it. Again when I called the next day for some other issue they told me I had activated a 499 unlimited plan(2G)...