LT Online Store Complaints & Reviews

Hi, i ordered[#order no] on 9th june 2020 and no response from the store yet. I tried to call their support number. No one is picking the call. No response through email as well.
I sent number of mails to cancel the product, again no response. Now it is almost 12 days they haven't shipped my product nor refunded the money. This is pathetic service provided by the store.

I have two orders pending. The first is ordered on 24/05. I am waiting for product to ship. Not yet happened. I understand due to pandemic there is delay. But the company should define time and most, should pick up the customer care phones.
I am attaching photo of the order status here.

I place order for logitech webcam c270 on 13th june 2020 with
Order #[protected].

I live in mumbai and expected the order to be delivered within 2-3 days. It is still showing 'processing' on lt-online website and their phone is never answered.

After seeing multiple complains on the web against ltonline stoere i'm worried if i made a mistake placing order with them.

If i do not get my order within 1-2 days or refund
I'll have to approach consumer court or police to register online fraud complain.

I purchase vide order no.2410 on 2.6.2020 payment already done but goods not rec'd. Till date and i call very times but not pick the phone.

I have ordered hp toner cartridge - my order no.#[protected]. Since they not able to supply due to covid 19 lock down i cancelled order 0n12 june 2020-information received as cancelled and partially refunded - still i have to receive the money from their end.

Above mentioned product purchased from the LT online store via online and the courier charges of DTDC has also been paid. As on date, the product has not been dispatched and I am unable to track the order status from the link after sign in.
Email and all contact nos seem fake. They are not reachable by any means. Email response sets autoreply with an acknowledgment only. No action is seen from their part, although for a metro city the delivery time and other commitments are stated well to trap the customer. Sent request to know DTDC tracking number but they remain non-responsive. Necessary action should be taken to save many more people like us.

Sir, please send the details of my order[protected]
if not available, please refund money (urgent sir) i hope you understand my problem.
thank you

I ordered material Logitech k400 plus wireless keyboard on 6.06.2020 but on 19.06.20 yet not shipped my order .more than 50 times call to them but they do not pick my ph also several time put mail but do not received any mail reply .my purchase amount is 2900 rs.sir please resolve issue.
Regards,
Saikat Jana
Mail id-appa.[protected]@gmail.com

I ordered a dot matrix printer on 29th may 2020 vide reference number order #[protected] with lt online store lt online store, ground, floor, 17 podar chamber, store lane, near rbi bank, behind axis bank, fort, mumbai, maharashtra, 400001, india
Till date the same has not been delivered, their customer care numbers do not respond and mail are replied auto generated, i dont know the status of my order either they should deliver or refund! Please help and pursue on our behalf!

My order was booked on 23/05/2020 i. E. Prepaid but neither i did get any status of order nor the receipt of th eorder. I am very much disappointed with this site. Please look into the matter and revert.
I am constantly ringing thewm but they did not pick up my phone. (Which i find they are doing this knowing ly. Either the site is irresponsible or fraud.. Please guide how to take this matter to higher administration.

My order
Duracell chhota power, aaa, 10 batteries, 1.5v alkaline
Duracell chhota power, aaa, 10 batteries, 1.5v alkaline
1 × रु 130.98
Canon 47 ink cartridge, black
Canon 47 ink cartridge, black
1 × रु 534.54
Duracell chhota power aa, 10 batteries, 1.5v alkaline
Duracell chhota power aa, 10 batteries, 1.5v alkaline
1 × रु 136.88
Total रु 886.18
Shipping address
Bhaskar roy
Flat no.101, madhurisha heights, maitrinagar, risali, near mahamaya petrol pump, bhilai, chhattisgarh, 490006, india
Phone [protected]
Shipping method
Professional ✈️
Thanks for shopping with us!

We have purchased (Order no. #239480 two items (Keyboard+ mouse) that is dell keyboard mouse combo, kb216+ms116o nline from lt online store, in 708.00/- (Seven hundred & eight rupees) on 10 june 2020 at 11:59 am by my current account (Lwand traders) from axis bank. After booked order succuessfully they have raised gst tax invoice no.[protected] and send me soft copy in reply email.
While purchasing online they have mentioned that delivery time out of mumbai will be 3 to 4 days, but till today no response from their cutomer care. We have sent email on [protected]@ltonlinestore.in asking that pls. Send us delivery status but not responded. Also called several times on their office landline no. As given on their website as following +[protected], +[protected], +[protected], +[protected], but not responded too.
Raising complaint to get a refund.

I have ordered the laptop charger cable through order no #[protected], but very poor service and non responsive. The e mais nobody is responding and contact no no body responding
[protected].[protected].[protected] & thier email id - [protected]@ltonlinestore.in
Regards
Mukund joshi

I have purchased (Order no. #239480 two items (Keyboard+ mouse) that is
Dell keyboard mouse combo, kb216+ms116o nline from lt online store, in 708.00/- (Seven hundred & eight rupees) on 10 june 2020 at 11:59 am by my current account (Lwand traders) from axis bank. After booked order succuessfully they have raised gst tax invoice no.[protected] and send me soft copy in reply email.
While purchasing online they have mentioned that delivery time out of mumbai will be 3 to 4 days, but till today no response from their cutomer care. We have sent email on [protected]@ltonlinestore.in asking that pls. Send us delivery status but not responded. Also called several times on their office landline no. As given on their website as following +[protected], +[protected], +[protected], +[protected], but not responded too.
Raising complaint to get a refund.

Very poor and unresponsive
I have order the laptop charger cable, but not getting response from your end
The said contact numbers i am trying from last 10 days nobody is responding

D. M. Dhadhi (Chief executive director)
Gr.17, podar chamber, store lane, near rbi bank, fort, mumbai 400001

The reason behind is the laptop charger cable order (Order no order #[protected] just on 8th june 2020 from you by observing your office is mumbai location, because i am staying in borivali mumbai location.

Its already crossed 14 days, still the courier not yet received, i am trying from last 10 days your land line numbers, no body responding the calls
[protected] / 66356666/66315555 and sending mails on above address but couldn't getting response

Please urgent delivery today itself, waiting for urgent response

I placed an order on May 22, and there has been no response
from customer care after repeated attempts to call them or email
them. Here is the order details, and I like them to refund the
money back, if they are not shipping it

order #[protected] on May 22, 2020

Logitech H111 Stereo Headset 547.52
HP 150 Boom Mic Headset, Black 660.80

ORDER TOTAL 1, 255.52

Hope some one can help!

Order #[protected]

I have ordered Logitech - C310-HD- Webcam on 02 June 2020 and made an online payment. As on date there ia no update on the order. No one replies to emails or answers the numbers provided on the site.

Please deliver the product or refund the amount.

I have placed order for Logitech C270 HD webcam 720p/30fps on 8th June 2020 and made online payment also. Invoice No.[protected]

Till date I have not received the same and when calling on given numbers nobody picking up the calls

I have ordered a webcam on June 5, paid the money online. No response from thier side since then, sent many emails, tried calling them. No luck. No option to even cancel the order online. Please help.

- On 24th May we placed an order with the online store for Logitech H600 Bluetooth Wireless Headphone.
- The payment was made for this vide my credit card.
- No one picks up the customer care number[protected] and no response on email [protected]@Ltonlinestore.in
- Not sure if they have stock of the item or are taking advantage of the corona situation.
- Raising complaint to get a refund.