MagicBricks — no service after payment regarding gold ad package

Address:

477, SARAT CHATTERJEE ROAD, Howrah, West Bengal, 711103

I wanted to sell my 3 bhk flat and i uploaded the details regrading the same in magicbricks.com about a month before (Property id[protected]. After a few days, a representative from magicbricks called me and suggested to subscribe the gold ad package ensuring that it would enhance the chances of my property being sold much earlier. He also mentioned that along with the additional facilities, as part of this package a photo-shoot would be done by magicbricks. As part of it, a photographer from magicbricks would come to my residents, click appropriate snaps and upload the same in the portal.

Going with the suggestion, i purchased the gold ad package worth rs.1875 and i was expecting a call from magicbricks regarding the photo shoot. After a few days, a representative from magicbricks called me and informed that as the location of the property is out of range, the photo shoot cannot be done.

When initially the representative called me, he was well aware of my location and address of my property. At that time, he did not utter a single word about my location being out of range. Instead, he ensured that a photo shoot will be done and withing 48 hours it will be scheduled. However, its quite unfortunate that once the payment was done and the particular representative's personal target was fulfilled, he informed me that the photo shoot is out of scope.

Its very unfortunate that i had to write it but i would like to mention that there will be absolutely no impact if my rs 1875 is wasted, however, i just wanted to know if this is the way magicbricks is making its money (By such unfair means and not keeping its commitments)?