MagicBricks Complaints & Reviews

Took diamond package : wrong details uploaded, no response from anybody for correction.Nobody picks phone.No helpline number

Your rent agreement service is a total scam and money grab. First, my property owner placed an order for 500/- then someone from magic bricks called and asked for 200/- extra for Gujarat. paid that too. and then there is no update from your side, we tried contacting you multiple times and customer support is not responding to calls neither I get any callback, you say 7 days service and it's almost a month and I have no clue where my rent agreement is. I can't find support email anywhere, at last, I had to post here. and if this doesn't get resolved at the earliest I am going to post everywhere and make people aware of this scam. customer agent's number is [protected] and order ID is #1202655

I have posted the screenshots in every possible social media platform.

Here’s the complaint.

This guys are the most unprofessional marketing professionals I have ever encountered. I wanted to sell my property in Bangalore, and somehow magic bricks reached out to me and begged with all their efforts so that I take their service. I did take the service and it’s been 3 months, I didn’t get a single response on my property.

They were supposed to find the customer, call them, and then redirect the final conversation to me- the plan said. I am astonished to see that they failed to answer my three questions:
1. Why aren’t you getting buyers? Is something wrong with my property?
2. Is the price high?
3. Can I make some changes in the ad so that we get more responses?
They had no answers to any of the questions above. In short, they don’t even know if they can sell the property. So, it means they were just behind my money. I paid ₹ 13000 for this package and I don’t get a mail or call in a month as follow up. My relationship manager was Saloni previously, and now is Deep Kaur who didn’t call me once in a month. They wouldn’t reply to my messages as well. MagicBricks you can’t bully customers with your fraudulent activities. This is a shame.

I have taken paid package from Magicbricks for seller plan and now when I am following up on the plan, there is nobody to answer the calls and the agent priya Gupta who was in touch with me is also ignoring my call..

This is highly unacceptable, where we pay and take the packages but no call or follow up done for the customer

I need a call from Magicbricks for my queries..

Regards Seema Gupta

I have been looking for property register with magic bricks I just browse through flats in an area

Next day I received several calls from brokerage. This is breach of data privacy..without my knowledge no data to be shared

Surprisingly I also received a called from qatar ..I did not picked up again I received a call and he said I got number from a housing portal I was sure it's magicbricks..

Dear Concern,

I have the done the Rent payment on 3rd Dec 2020 via Magicbreaks to my landlord but he didn't received the payment till date.
company has a policy to credit the rent payment within 3-4 working days but today working days has been over. Magicbreaks giving daily excuses by saying that they are trying to resolve this query with concern department.

Thank you
Abhishek

From: RONALD RASQUINHA
Sent: Sunday, December 6, 2020 5:07 PM
To: [protected]@magicbricks.com
Subject: Fw: Gold Ad for Rental Property Avtivated after Delay Property ID: 38472881

Subject: Gold Ad for Rental Property Avtivated after Delay Property ID: 38472881

Dear sir,

At the outset, I would like to convey my disgusting experience with Magic Bricks.
This Your Sales person was desparately chasing me for payment on 17th Oct. I did transfer the amount of Rs.8000 on 17th Oct. He had clearly assured that the ad would go live on same day. The matter for this ad was already listed with photographs under free ad category. It was clearly informed that there is no need of photo shoot from your end. Photos already posted by me were sufficient.

Name of Sales person is JATIN GABA

Surprisingly, around 13th Nov I got a phone call for scheduling the photoshoot. The person told me that the ad would be posted after photo shoot.

Since there was a delay of nearly 3 weeks from date of payment, I had informed that there is no point in going ahead with photoshoot and Magic Bricks should refund the amount paid by me because of no action from their side.

I am now waiting for refund, failing which I have to take up the matter with consumer forum.

Thanks.

Ronald Rasquinha

+91 [protected]

+91 [protected]

[protected]@yahoo.com

I have listed my Apartment for Sale in MagicBricks by purchasing a Gold Package. I have quoted a specific price, Magic Bricks prevents from showing the Price quoted by me, stating that it is less than the builder Price and I MUST update the price to the one offered by Builder

MagicBricks is not regulator, they cannot dictate the price at which the Seller whats to sell his property.

This impacts the enquiries, but they claim that it does not have impact.

This is a clear case of collaboration with Builders and unfair treatment of the listings.

I wanted to sell my Independent house property in Pune. Hence I visited the Magic Brick Website and checked the packages which were given. There were 4 to 5 options and selected the Titanium Package worth Rs 4464. One lady from magic brick called me the next day and told me that you have to pay another 10k or so to get the numbers. Whatever you paid is only for the listing. This information is concealed properly on their website. They will make sure that you pay some amount like 2k 3k or 4k as a listing option which is of no use i[censored] cant get a number of the leads. They will call u and tell you that u need to buy another package now to get the numbers. This is a WOW policy made by the marketing team of MAGIC BRICK to make systematic CHUTIYA to customers. and this is not the first time I have faced this with magic brick. When I asked the customer care lady about the name of the owner or CEO or MD of magic brick then she told that this is a personal info, I cant give that.. these ppl are systematically looting and thats y thier employees are ashamed to tell the name of the MD of the Company. DONT FALL PREY FOR THESE PPL...THEY ARE TOO GOOD ..THEY KNOW HOW TO MAKE THE CONVERSION OF LEADS SYSTEMATICALLY AND GET AWAY WITH THAT. THEIR CUSTOMER CARE LADY HAS CUT THE CALL AS SHE WAS SCARED TO TELL THE MD'S NAME TO ME..THEY MUST BE HIDING THAT AS THEY ARE DOING SOMETHING WRONG FOR SURE...IF THEY WANT TO DO FAIR BUSINESS THEN THEY MUST SHOW THOSE 14K, 23K PACKAGES UPFRONT ..INSTEAD OF SHOWING THOSE LESS AMT PACKAGES INITIALLY AND THEN TRYING TO DO THE CONVERSION. ALSO DOUBT THE AUTHENTICITY OF THE LEADS. LOOKS LIKE A COMPANY WHERE EMPLOYEES ARE NOT EVEN AWARE OF OWNER OR FOUNDERS NAME.. THEY ARE ASHAMED TO TELL THAT. SYSTEMATIC CHUTYA BANAO POLICY FOR CUSTOMERS.STAY AWAY.. I COULD HAVE BOUGHT THE 14K OR 23 K PACKAGE ALSO. THERE WAS NO PROBLEM. BUT I DID NOT LIKE THE WAY THEY MAKE THE CONVERSION..THIS IS LIKE A TRAP. TAREEKA OF MAKING CONVERSION PASAND NAHI AAYA

Dear sir
This is to inform you that I am a buyer and the property listed in magic bricks by darshnam exotica 2 I liked an am trying to contact last from 4 days and the number provided on post is not in use nor the mobile number too no one is redponding
This is my request if there is no property like a shown kindly remove the advertisement,

As I know magicbricks helps people to search the property and to post the same as per customers requirements but this type of non responsive number can reduce your company's reputation.

Hi,

This is a pathetic service from magic bricks. I 've taken silver lite package. I was scheduled a photo shoot and inspite of multiple calls and emails. none of them respond from customer support and will close photo shoot appointment with our intimating. all they do is false commitment before taking package and later they would not respond to customers query.

my photo shoot was pending since 10 days and they keep extend. every time we need to call and ask about the status. I would suggest any one before taking any package from them cross check multiple times, as they give false commitment and service is really very poor.

Order Id: 1100345

I have purchased Diamond package of Rs 3500 (50 % discount of original price rs 7000/- ). on the website it is clearly stated that the diamond package includes professional photoshoot . I have purchased on 30th October 2020 order id 21537939 Diamond package HSN code 9988 on ID chhaya . The payment was done through netbanking and i have received the invoice. So the payment has been done. But now while providing the services they are denying for professional photoshoot which is mentioned in their advertisemnet on the website. I have called their customer care 3 times. So i have accessed that option of complaint. But as they are denyoing the services. Also they are not giving the contact number of concerned person also.
So i am complaining to Consumer forum

Date (Value Date) Narration Ref/Cheque No. Debit Credit Balance
12-Oct[protected]Oct-2020) TO TRANSFER
INB Times Business Solution L TBSL Payments SSBI[protected]IGAJPRLKZ3 2, 149.00 19, 456.66
Team,

I have made the payment though SBI -Netbanking on 12 th oct 2020, towards my rental home add subscription .

Pls acknowledge the receipt of the same and let me know when the same wiil be verified and listed on top of your webpage.

Rgds
Ramani
Bangalore.
[protected]

Hello,

Magicbricks customer care called me from[protected], during sunday afternoon and asking same details to search a property for me, it was shared many times but still they ask same thing about my location search and budget .. i asked customer care emp to not to call me and my answer was clear ..

i immediately got a call from that emp and using foul language, mobile no : +91-[protected]..

is this a way to treat customers, if some one said not to call again ..do you harass customer ?

Magic bricks exicutive called me on 13_09_2019 and introduced himself as haseeb rehman, his number is [protected] and offered 4 property advertisement posting in place of 1 posting, and he said offer is only for today. He sent the link and i paid the money. Thereafter he stopped receiving the call. I approached the magic management with evidence of conversation but they sent the mail that they can do nothing about it. Management itself proposing sales team to sell the advertisement by hook or crook. This is fraudulent company.

Magicbricks uses bait nad swithc tactics, we bought platinum account, which includes photoshoot. But they r not doing as they r fraud. We used get leads even in free acout but since we rejected their 28k marketing offer we r not getting leads

I have left my pg in June during the lockdown. My landlord owner promises to give back my deposit in a month. But not it has be 3-4 months, we have been calling repeatedly every month and he doesn't receive our calls neither agrees to reply to our messages. He cuts our call and runs away. Please suggest me something . I want my money back. I had found my pg and his contact through magic bricks only. Please provide some assistance. It would be really gratefull. And yes let me tell you, his name is Indrajit Tiwari. Please be aware of his activities everyone, I don't want anyone to get trapped in their business of cheating.

Hello.
I signed up with Magicbricks on the 21st of July. I was on a call with one of the associates (if only I remember his name), who misguided me into getting a paid membership in regards to selling my property. I have multiple plots for sale and when he was trying to sell me a 25k package to list my plot on Magicbricks. I told him since I am trying to see how this paid service works for me, I would like to go for the paid titanium package that include a content writer as well. After a few days my property was live and believe it or not, I haven't received one lead from them! NOT 1 LEAD! So after a month of subscribing, I decided to give them a ring to find out why. The associate on the phone tells me that I have wrongly listed my property to which I said that I wasn't me but it was one of your own colleagues who created the listing for me along with a content writer. I had specifically mentioned to him that I have 'farm land' and he has listed my property under 'residential plots'. I then asked for a change in the listing to which apparently it cannot be done. I then asked him for a few leads of people who are looking for property in the same area and he says that Magicbricks doesn't have that data. That's a real shame Magicbricks. I also requested for my money to be refunded but after a few calls to them they finally helped me with a support email to which I have sent screenshots of the payment email from that first associate who was trying his luck in scamming me more than what I already have got scammed for. After putting my efforts in drafting that email with screenshots as proof (as suggested by one of the associates) I got an auto replied email. I mean is this how your support team works? I am writing up on social media after being fed up constantly asking Magicbricks for my refund! I feel this was a waste of my time and money so far. Also your competitor 99acres got my number from your website, posted a free ad of my property and I have at least 15 and more leads from them!
I don't want your services because you have taken my money for absolutely nothing! I would like my money back!

I made payment through neft on 14/08/2020 to magic bricks as per details given below.
Beneficiary name: magicbricks realty services ltd
Utr no.[protected], amount: 4464/-, date :[protected]
My name is stated incorrect
My property is in pune, they have mentioned property in chennai. My property is industrial they have mentioned residential flat!!
My link email is incorrect
My mobile number linked is incorrect
The reply i have been receiving from them is as under

Concerning your mail, we would like to inform you that your titanium package against order id '20634360' has activated in the account associated with the email id "[protected]@gmail.com" and the mobile number "[protected]" and the name updated in the profile is "yuvaraj". We request you to confirm if the said profile belongs to you only.
I have raised this complaint to them 5 times and they have not bothered to resolve the same.

I had taken a gold package on 15th July, property Id '49838784' is already posted.At the time o[censored]pdating the location I had added the Location Kurudusonnanahalli, since that place was not listed in the drop down.Then I had verified the property.But I was not getting any response.So then I tried to change the location to SONNENAHALLI, Krishnarajapuram because that was already there in the listing, and people update as Kurudusonnanahalli or SONNENAHALLI, but I wasn't able to do it as the property was already verified.Then I had requested for a call back and got a call from one lady and told her to change the location since I am not getting any response.I had clearly spelled the location and it was updated some other place which I have no idea.I had repeatedly called customer service and mailed also but no response.But today I got a message from support informing the location cannot be changed.Then why the hell that lady changed to a wrong location.