Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Meter status showing faulty in bill. Two Complaint Nos.[protected] dt.06-September-2022 &[protected] dt.26-September-2022. Inspite of 2 complaints still received average bill(without reading) showing units consumed as 340 units same as last bill 340 units. Actual consumption very less should have been less then 100 units. Had also submitted meter reading online dated 22-Sep-2022 with meter reading 37134 units. When checked the meter the display is not clear but if photo is taken by mobile camera it shows clearly the reading units. The same photo was uploaded on 22-Sep-2022 with meter reading 37134 units but still received average bill showing consumption 340 units. Since the meter display is not good I am receiving average bills. Would request MSEB to resolve the problem immediately & send proper bill with proper reading after adjusting the excess bill charged to me.

My consumer number is[protected] my electricity is gone from two hours there is no complaint number that is connecting please help

Electricity charge is charged over Rs. 602 and

Dear sir/madam kindly attention... while i did online payment I was told failure transaction and at same time the amount 510/- debit from my account but after that 4 to 5 days i checked online on mahadiscom web site there showing bill is pending. i did lot of mail for resolving the issue but they not responding and not solving problem. again i request kindly solve the issue. consumer name:- shri Bhima Shivling Narayankar consumer no.:[[protected]]kindly note that i got payment deduction massage from my bank (Bank Of India). date:[protected] at 06.30.01

I have file application for name change on light bill by application ID 29066363 for consumer No.[protected], Billing Units 0817-Hadpsar on dated 06/01/2021. still this application just shows received only, not approved or nor rejected yet, hence still I can't apply again for name change on light bill, so plz. approved this application as soon as or reject it immediately so I can apply newly...

We are facing power failure daily in our area due to which many of our household/official works are getting delayed.
We had complaint to our Local MSEB OFFICE but none of them our helping.
Entire area is living in the dark.
Many of our appliances are getting damaged due to low Voltage.
We are facing this issue from 18 to 20 days.
Daily power failure occurs for atleast 5 to 6 hours.
On 13 September 2022 we faced this issue for the entire day. There was a power cut from 10am to 11:15 PM.

No electricity since 8 am

My MSEB house meter is :[protected]. I have registered atleast 6 complaints over last 2 years on faulty meter and visited the MSEB Office in SB road many times.
The people in the office try to do some rectification and report that the meter is OK and after 4 to 5 months gain start sending the Faulty meter bills. This is going on for over 2 years.
Now again for last 4 months the meter reading is coming as faulty and also they report that they do not have any new meters. The billing is also very high.

I am getting unexpectedly higher bills and also I have registered a complain to office offline for checking my unit for which I also had to pay an amount of Rs. 260, if there is a problem but even after a month no one made a visit to check my meter plus the office asks me to pay some amount each time or else the man will come to cut my connection.
I don't know where else to go for help.
Please help me.
Name: Shri Lalji Ramkripal Pandey
My Consumer no.:[protected]
My BU: 4641 Airoli S/DN.

Name: Ghevar Kashinath Chaudhari
Consumer No:[protected]
The transformer burnt in my field. I complaint to the medical office on 03/08/2022 but still complaint was not solved

Consumer No[protected] Complaint No.[protected] regarding Bill for August 2022 wherein 100 units were added to my bill randomly without any reason. Made complaint vide above number, which got summarily rejected without assigning any reason? Why should I pay for additional units for no reason? Request the authorities to look into the matter and adjust it in the next bill

I have paid my electricity bill online on freecharge app and it get successful also but on mahadisvom website the bill/receipt is not showing
My consumer no.[protected]
Billing unit-2488

Will farmers never get justice? Presently, monsoon is starting but nature is giving us heat like summer instead of monsoon and is setting our crop fast. For that our crops need a lot of water. So we need a lot of electricity. But the wiremen and operators are ignoring those things so we want them to be replaced. A farmer from agrarian India.

In Uran Naka, Old panvel (410206) area there is frequent light cut off for more than 12 hrs . Each day there is light fluctuations, light comes and goes for more than 5-6 times a day. Due to this we are facing so much problems, our electronic instruments are getting damaged. Our study and work is getting affected due to this. In exam periods also there is no light for so many hours. When we try to complain in the nearest MSEB cell they don't pick up the calls and they say that it's not in our hand. So please help us we pay each and every light bill on time still we are getting this pathetic service due to this our daily life is getting affected. I'm looking forward to your help.

Consumer Number:[protected]
Billing Unit: 4745(HADAPSAR (I) SUB-DN.)
Circle: RASTAPETH (U) CIRCLE
Registered mobile no - [protected]

Electricity bill and reconnection charges paid. But, still there's no electricity in the flat. Pls help.

Date : 06/09/2022

To,
The Higher authority of Electricity Department,
Maharashtra State Electricity Distribution Company Ltd,
Near Ganeshkhind Road (4598), Senapati Bapat road.
Pune-411007

Subject: Faulty electricity meter complaint letter.

Respected Sir/Madam,

I am an Class I officer working under the Government of India Ministry.

My electricity meter no is[protected] billing unit 4598. I want to inform you that I discovered that the electricity bill from January 2021 till current august’22 bill for the last eighteen months has been without any current/chalu reading and the reason faulty meter. I have been paying all these months promptly before time online without seeing the bill and without knowing the meter is faulty until I read a newspaper piece on 20Aug22 "MSEDCL dismisses 76 meter-reading agencies". I was also getting high bills even on months when I was out of station. The news and the higher billing helped me to my astonishment in discovering when I started digging the past bills from January 2021 which contained the old "to" reading of the December 2020. It was the duty of the MSEDCL or the outsourced persons to intimate me about it immediately or by means of any electonic popup or sms text message from your app instead of generating bill on average calcuation as it was not genuine during the month of our out of station days. How can one expect a consumer to be looking at the readings and the faults every month. Immediately I logged a complaint using the msedcl app on 23.09.22, the complaint ID is[protected]. Its more than a week the status shows as assigned. I tried to hold up the current august’22 months payment for adjustment and hoping this problem getting resolved but it doesnot seem like and I am forced to pay the current august’22 bill today even after knowing the problem.

I got to know about the meter display not showing reading after I went into the meter room in our society asking keys from our society secy. Although the LED of meter display is showing light, only the reading is missing refer my attachment.

Today I approached your office in Senapati Bapat road they asked me to meet the asst engineer at sai chowk sus road office. I was taken aback that I was said that there are lot of such complaints and mine although is a online complaint will be taken in the last and when I wanted to do complaint by writing he discouraged saying it will take long long time and if I am ready to wait for it by paying the units that are generated every month without billing then OK. He also suggested me to avoid the waiting period try buying a new one from outside myself and get it fixed and in exchange get reimbursed the amount of Rs.1500

Firstly is it not that all the consumers should know about whenever the meter is faulty and that it has to be replaced thru the app by way of some notification, so that immediate complaint or action could be taken from our side also, just as I complained using the app immediately when I discovered that this has happened to me.

Secondly is it allowed to buy the meter by ourselves paying such a huge amount for no fault of ours and get a paltry sum of Rs.1500 reimbursed.

I request you to please look into the matter immediately on priority and get the meter checked and kindly arrange to replace it on priority as I am paying higher amount than my consumption or even if on an average basis wrt the months before Dec2020 when my meter was fine. I hope that the reputation of MSEDCL is maintained by quick response and resolution of the consumers problems who is paying the bill promptly as soon as demand is generated unlike some defaulters. Your prompt attempt in solving this will encourage our morale.

Indian express news clipping on August 20 2022
https://indianexpress.com/article/cities/pune/maharashtra-msedcl-terminates-serv...⇄

Thanks & Regards.
K.Karthikeshwar
[protected]
Bavdhan, Pune.

Hi,
Transformer is installed BY MSEDCL is not working...it's having very poor performance.now it's totally out of service.
Please look into it on priority.

THERE has been frequent power cut in BU 4599 area sus even after multiple complaint everything is same...

Sir,
Cons no [protected] Salim Tadvi
Faizpur Road at Yawal
Why I m getting average bills of the months may June July August 2022 . I already paid the the average bill of month may and June because the Mseb office told me to pay the average bills then only we will send you the meter reading bills .even After paying average bills they are disconnecting electricity supply . Pls revert back why you are keep on giving me average bills . I want my meter reading bills only.. I dont want such average bills again those who I already paid . Revert back as soon as possible.

Thanks
Salim Tadavi
Yawal
[protected]

I have received Very high Energy Consumption bill for the month of July and Aug 2022. My Consumer no is[protected].
I have requested and given the Application for Meter inspection as I am suspecting Meter is faulty and giving the wrong readings but no action has been taken from MSEB and also for on-line complaints awe are getting only system generated reply no proper solution provided on the issue.
Please look into my complaints and resolve the same at the earliest.