Mahadiscom / MSEB / MSEDCL
Maharashtra State Electricity Distribution Company Ltd.
Customer satisfaction rating: 13%
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3711
COMPLAINTS
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Mahadiscom / MSEB / MSEDCL Customer Care

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Address
Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1712
down
757
up
1712
down
757

Phone:
Phone:
up
791
down
346

Fax:
Fax:
+91 22 2261 9699  
+91 22 2261 9699  

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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13%
Complaints
3711
Pending
0
Resolved
496
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So far so good - The company responded to our notifications and is working on resolving complaints.

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Transformer fitted in Kadolkar Colony, Lane 2, behind Ram Manohar Lohiya Bhavan, suffered two small explosive sounds with smoke today morning. Since then ( approx 10-20 AM) there has been power failure. Kindly repair and restore power supply in the area.
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    It is rightly said that MSEDCL has become enemy#3 after China and Pakistan. Msedcl has been resorting to load shedding and...
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    No power
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      I have paid bill on 20/07/2021 but it is not credited to mseb...
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      Hi, sir/ma'am

      My consumer no. Is[protected]
      Miter is not connected still date for electrical pol science 9 months ago but bill always come per months so which base come bill amount is coming .
      And I am also I not stay In last 5 months in home
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        आमच्या area मध्ये electricity reggular राहत नाही... हा नेहमीचा त्रास आहे... दिवसातून कितीतरी वेळा electricity खंडित होते अणि लवकर येत नाही... दिवसातून 12 तास पर्यन्त लाइट गेलेली असते दिवसभरात 15- 20 वेळा light बंद केली जाते... आणि हा प्रकार रोजच होत आहे त्यामुळे लोकांना नाहक त्रास सहन करावा लागत आहे...
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          माननीय कार्यकारी अभियंता महावितरण
          महोदय
          मी...
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          My con. No.[protected]

          My 1st owner not paid bill on time so meter was cutting by MSEB. but now I have paid all bill amount and charges.and request to your naigaon MSEB office for reconnect meter.but they take lightly. I have followed up from last 3-4 days .

          Kindly request you to please do the needful urgently.
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            Because of load shading I tried contacting 1912. But could not connect with them. Then I got the call from +[protected]....
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            Hi Team,

            I have Electricity connection from Maharashtra State Electricity Board(MSEB).
            Consumer No.-...
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            Sir, the wireman who is appointed at our village is not visiting our village up to 4-5 days regularly. He is also not responding for phone calls. Maintanence is not proper. Asking bribe for new connection. So plz look into this matter.
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              Today, on 25th Jul 21 one mr Khobragade visited my house Magnelia -302 in shivelite township for inquire regarding pending bill. He was very rude in his behaviour and was trying to put unnecessary pressure for pending bill payment. He was behaving as if I am to pay him some personal debt. On telling him such a behaviour is uncalled for, he said u can go and report ti his office. He even threathend to cut the line if bill is not paid immediately.
              Sir such a behaviour from an employee is uncalled for. Please teach your employees some manners.
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                The wire is moving with the wind, so the light has gone
                This problem is happening since night
                So pls solve our problem
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                  Myself Sumit from bhusawal dist. jalgaon, due to Covid during lockdown we have some financial issue so I was unable to pay...
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                  [Resolved]

                  One phase issue lat 2 days in Moshi, Sahil OM park, Request you to please check on urgent basis.
                  Jul 23, 2021
                  Complaint marked as Resolved 
                  8296970209
                  its not resolved, pls check
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                    They increase our light bill two times ....
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                    Please attend to our premise at pratik diesels, d 29/15 ttc industrial area
                    midc turbhe navi mumbai
                    as we are not getting one phase since last three days complaint made over phone no. [protected] came and inspect the site on 20/07/2021 and said they require machine to check the cable and will arrange the same on 21/07/2021 and came for rectification but to date they not came and nor attending our phone we are export oriental unit and we suffer form lost of our business due to power not received
                    so please rectify the same intimately and obliged
                    regards
                    vinod shah
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                      There is a frequent power cut in our area. My area is Hanuman Nagar SB Road.It is difficult to work from home.
                      I am not able to go to office because I have symptoms.Please resolve this issue.
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                        Since today 2.30 am light is not available and one covid patient is on oxygen he needs it very urgently so request you to send technician urgently
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                          Billing unit: 4795/Kharghar S/DN./Panvel Urban

                          This company has been rampantly and deliberately charging incorrect...
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