Mahadiscom / MSEB / MSEDCL Complaints & Reviews

My october bill was to to 13.10.18 and i paid bill online due to some issue in website, it didn't got credited to government account. Today at 31. 10.2018 at 4 p.m. mseb guy (will not name person) office kalyan disconnected our electricity supply.

My concern is being citizen of india i have right to get 15 days advance notice before my power supply is being disconnected.

Moreover since i had got revised bill woth rupees 5000 which was due in the month of November i didn't paid last month bill have attached screenshot of the bill as well for your reference.

Department has disconnected supply without notice due to which have sufferd loss woth rupees 5000 of ice cream which was kept in freezer on my shop.

Have called many time thses guys to tell that have paid my this month bill, but he kept me waiting.

Even though due date was 13.11.18 I paid the bill today have attached screenshot for the same. Post payment also nobody from department is answering the call which made my self to call electricians and resume the supply.

Respected sir/madam,

My consumer no :[protected]
On monthly bill the name : hiralal bhaskar sonawane
S no 172/3/1 behind sayaji hotel wakad. 411057

The above mentioned name & address has some words correction and need to update old database as follows,

Hiralal bhaskar sonawane
Panache a-504
S no 172/3/1 behind sayaji hotel wakad. 411057

With further reference to my complaint dated 27.10.2018 i am very sorry to complain that no action had been taken so far eventhough the cable is lying in front of my flat since last one month. I had today met the official at msedcl gaddigudam, nagpur in this context.
I therefore request you yo arrange for shifting of the cable at the earliest.
Your's faithfully
M. F. Rahman
Flat no.78/a (Gf)
Sadiqabad
Mankapur
Nagpur.
Mob [protected].

Hello,
This is a complaint to msedcl, dombivli (West)

Our consumer number is[protected] at dombivli west. (Bu no: 4167 / dombivli (West) sn iii)
We are facing power fluctuation daily in the morning and some times in the afternoon. It's so severe that our inverter goes off and even the bulbs fluctuate in such a way as if lightning is happening.

The whole building is facing a problem and no consumer care number mentioned on the site works (Of course this is nothing new with mseb)
Because of this our electronics appliances get damaged very frequently.

If the complaint is not addressed within a day or 2 we have to escalate the matter to the higher authority.

Consumer no.[protected]/4769 in the name of mrs. Mugdha m. Karnik.
Meter reading is not being taken by the company. I am receiving the message that mscdcl is not getting the meter reading. I paid rs.570 in the month of august. On 23rd october i received the message of the bill for rs.1200.
It happened 6months back. Suddenly the bill was rs. 570. The staff working at wadgaon maval told me to get the reading and then the bill was adjusted.
I was told that the meter is faulty so they are not able to get the reading. This is not our fault. Mscdcl should change the meter if it is faulty.
It is not possible for me to take the reading and go to the mscdcl ofiice.
Please look into the matter. I always pay the bill online.
I am not receiving the bill form the year 2014.

Hi my consumer number is[protected] in the name of shri gaikwad nirmala ashok
Billing unit is 4612/ peshwe park sub dn/parvati. We are billed rs 1100/- for 237 units and previous reading date in the bill is[protected] and current reading date is[protected] meter no is [protected], but we have already paid bill for 08-09 month 490/- rs on[protected]. I want to complain about this

Sir, i sachin b pawar consumer no.[protected] and bu 4669. Sir on the bill my address is laxmi r/h 7, mahale farm, datta chowk, cidco nashik 422009 has been printed which is not right. Sir, my real address is 07, gajlaxmi row houses, laxmi nagar mahale farm, new cidco nashik 422009. Sir please make the change in my address because of wrong address it's very difficult for me to receive the bill. Sorry for inconvenience.

Dear sir,

My consumar no[protected] and complain no[protected], date 11/10/18,[protected] date 21/10/18,[protected] date 27/10/18 but my subdivision engineer not attend any 1 complain my previous bill rs. 56440/- and my current bill rs. 25000/- my mitter faulty so please change my mitter my bu no. 4169.

Thanks & regards,
Premnarayan nilambar mishra
Consumer no[protected]
Mobile no [protected].
Pisavali h m road
Kalyan (E)

Dear sir,

My consumar no[protected] apply 23 apr 2018. My mitter came to my subdivision 30 days but my subdivision not installed my address my bu no 4169
Please installed my mitter quick.

Thanks & regards,
Premnarayan nilambar mishr
Consumer no[protected]
Mobile no [protected]/[protected]
Pisavali nr kashish international hotal
H m road kalyan (E).

Hello Sir,

I am Jitendra Ramchandra Lohar, my registered mob no [[protected]] My address is Gat No. 166, Shahuwadi Ganesh nagar Malkapur (MCL) 416215, maharashtra.

I have book new meter for light connection on dated 29 August 2018 and paid all charges on 03 September 2018, my application no 15461316 and consumer no[[protected]] and all documents submitted by me but yet i have not got connection, please help me sir...

Please find the attached all documents.

Please reply

Regards,
Jitendra Lohar

Since last 20 days i am doing follow with your team for high electricity bill yet nothing done.. Recently i got hand over from builder. As checked the electricity bill every moths it's reflecting as 100 units with meter reading 1. How is it possible?
For faulty meter replacement i tried to communicate with your sub division near bharat gear mumbra where i found starnge thing. Officer asked to me give it to peon. He denied and said i need to get vr report from khindkali. Once i submit it then and then only they investigate. I stay at mumbai and my flat is @ shilphata. Is it's consumer duty to get vr report.. Kindly look into issues
Consumer no[protected]
Name-sandeep t chandivade
Mobile no-[protected]
Email id - chandivade. [protected]@gmail.com

Hello sir,
I am bhaurao janbaji hajare my consumer no.[protected]
Above mention name is correct [ bhaurao janbaji hajare]
But biller name is [bhaurao tanbaji hajare ] so please need to make correction in mahadiscom data, so that on monthly bill it should appear correctly
I need this change because this is one of the required document for residential proof
Please doing name spelling correction on monthly bill

नवीन बसवलेल्या मीटरच्या reading प्रमाणे मागील बिल दुरुस्त करून मिळणे बाबत माझा ग्राहक क्रमांक[protected] परभणीत कारेगाव रोड येथे आहे, जुन्या मीटर चे बिल मला सरासरी 150ते 180 readind प्रमाणे येत होते, परंतु अचानक माहे जुलै मध्ये 1215 व माहे ऑगस्ट मध्ये 1202 रिडींग पडली व त्याप्रमाणे बिल आले, अनेक तक्रारीव 6 महिन्यानंतर नंतर मीटर बदलून मिळाले, परंतु जुन्या बिला प्रमाणे बिल येत आहे, मीटर वरील लोड तपासून रिपोर्ट जोडला आहे, तो तुम्ही पहा, ते पाहून तुमच्या पण लक्षात येईल की एवढ्या कमी लोड वर 1200, 1215 रिडींग पडू शकते का, माझे नवीन बसवलेल्या मीटरच्या रेडिंग प्रमाणे नवीन दुरुस्ती बिल लवकरात लवकर द्यावे ही विनंती

Again in October message received of consumption of 81 units. Last month meter reading on 4th October was 39 units if at the time of meter reading it was. 26 so as per meter reading of 86 on 24 October I should be charged for 60 units where as I am being charged for 81 units which is wrong as they are deducting base 5 units which was on 5 th September when meter was fixed please check previous also for September 2018 complain lodge no reply

Dear Sir,
This is regarding my complaint number [protected] which was registered on September 2018. Complaint was made for the incorrect bill for the month of August 2018 which is Rs.4080 and to replace meter as it was showing no meter reading. I am not living in my flat since July 18 but I am getting bills and I am also expected to pay the same.

However after giving complaint in Rashmi office still my meter was not changed and I got another bill for September 18 for Rs.8400. The bill interestingly does not show any consumption as the meter is not working and no one till now has shown any interest to help resolve this issue.

I have also send mails and whatsup wth bill copy and meter picture to senior officials but no one paid heed.

Now I received message saying I need to make payment.

My questions are:_

1. Why was my complaint closed online without any change to my issue?
2. Am I supposed to pay every month Rs4800 though I am not living there?
3.Why no one actually cares anything about consumers in MSDECL?

Hoping for the positive response atleast this time.

Please find attached all documents.

Consumer name - Mridul K. Mandaland Sonali Mandal Das
Consumer no.[protected]
Contact no. [protected]

Consumer No:[protected]
MRIDUL K.MANDAL & SONALI M. DAS
F/303 SHIV SHURUSTI COMMER NEAR DUBEY MEDICAL COLLAGE 401209
Bill Date: 10-OCT-18
Bill Amount Rs: 8, 400.00
Due Date: 30-OCT-18
If Paid After Due Date: 8, 450.00
Mobile/Email: [protected]/mandal.[protected]@gmail.com
Billing Unit: 4867 :ACHOLE SUB DIVISION
Tariff/Category: 090 /LT I Res 1-Phase
PC/MR/Route Sequence/DTC: 4 /[protected] /4708262
Pole No: 001280
Sanct. Load: .86 KW Supply Date: 10-Oct-12
Current Reading Date: 05-OCT-18 Previous Reading Date: 05-SEP-18
Meter No: 00600496

Regards,
Sonali
[protected]

Dear Sir, Received bill for the month of August/Sept 2018 and shows meter reading of consumed units 1381. Which is highly impossible since my average meter reading was not more than 80 units. Request to check the same and make the correction as early as possible.

My name is Namdeo Tukaram Chavan.

Average unti consumed is around 70 to 80 Units.

Expect your revert as early as possible.

Sir, i have received unexpected bills for the month of sept & oct 2018 rs. 9510 & rs. 91, 260. Bills for the month of june, july & aug shows cons. Units : 0. Bill amount rs.65, which is correct as the house is locked since may 2018. I have also given letter to mseb office at vasai east on[protected] informing that the house is locked and charge me minimum energy charges and also made an advance payment of rs. 2000/- in order to avoid disconnection of meter. The main switch in the house as well as near the meter box is also in off position. Kindly check the meter, renew if necessary and revert my bills to minimum energy charges. Thanking you.
Cons no.[protected] bu 4359

Dear team,
I am customer in mseb. Actualy my consumer no. Is[protected] & bu is 4187. I had pay the bill of amount 1560/_on dated 14/10/2018. For the month of oct 2018. Bill

But same amount 1570/- automaticaly debited from my account no. [protected] in mumbai at dcsimsebelec on[protected]:05:59:54.

So please refund the amount 1570/_
Give the below mention details.

I am a consumer of msedcl and i pay my bills on time even before i get my bills in my hand.
I stay in mumbra, dist - thane, we are facing a load shedding issue from last 1 week and timing for the load shedding is in the morning 5:30 am till 10:00 am and again in the evening at 5:00 pm till 7:30 pm. As this is the time when our childrens are busy preparing for their exams, our housewives are busy preparing food for their families, people are busy getting ready for their offices and there is a power cut for more than 5 hours.
I know this is the locality where people uses the power illegally and no actions are taken against them instead we consumer who pay bills regularly and on time has to suffer. I want a strict action to be taken against this and a proper result for the grievance.

Sir,
Kindly refer to consumer no.[protected]. We have already visited your msedcl office at hadapsar branch since may 2018 regarding wrong circulation of msedcl bill amounting. After visit your officer has assured us that correction will be made in the next issue of bill. Total wrong bill generated for the next month, after request it has been corrected as rs. -920/- and rs. -840/- in the month of jul and aug 2018.
But as per the e-bill of sep it is observed that consumption unit 1538 and bill amount of rs. 20, 030/-, which is not match & correct. A copy of screen
Please take immediate action otherwise matter will be taken up with honorable chef minister secretariat.