Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Hello team,

My customer id is "[protected]" and my name is sandhya subhash munde.
I have received mail and message to pay the bill but neither the hard copy nor soft copy of bill is provided.
I tried to generate the soft copy online but no bill is displayed.
Went to your office (Msedcl) for getting the hard copy of bill but they too cannot generate one.
Called your customer care to check the issue, but they cannot find the customer details.
Last day to pay my bill is 7th sep 2018 and i cannot pay bill online as the details are not updated and cannot pay via hard cash as hard copy is not available.
I won't be paying any penalty for your mistakes. Please rectify the issue and provide me the bill.

Regards
Sandhya s. Munde

My average power consumption is around 170 - 220 units per month. My latest power consumption for July - Aug'18 period is showing 405 units, which substantially high.

There is issue with the meter and it is functioning improperly. I have submitted my complaint over phone with customer care and even visited nearby MSEDCL Office. But, till date no-one has turned to check the meter functioning.

Regards,
V. I. Inamdar
[protected]

Dear sir
I made a upi bill payment through mahavitaran web. The transaction failed, but amount was debited.

Here are the details:

Consumer number[protected]
Transaction narration: upi/[protected]@/[protected]/collect-pay
Ref no[protected]
Amount debited: rs. 3940/-
Date of transaction: 02-sep-2018.

Request you to please initiate the refund process immediately...

Dear sir/ madam,
I am user of mseb consumer consumer no.[protected] in lohagaon.
I have face a problem that electricity power are often often cut from electricity pole. And power not come upto meter.
I have face this problem twice in a week.
I want to solve this problem perfectly from u r side.
My contact no. Is [protected]
I request to solve my problem urgently becouse from yesterday morning there no power in my house and upto meter also.
Please do it fastly and u can contact me any time.

Thanks,

Mahesh kheere

As i have paid my bill of last month though also in present bill outstanding amount shown and bill was received by me.
Since three days mobile app is also not working or site is also not working.
Please do the needful.
Since last two three days i want to contact the officer it was not done.
As also the app on mobile is also not working as showing error..
Regards
Yuwraj patil
Consumer number[protected]

Sir, iam staying in regency villa, b wing, room no.104 havingelectric consumer no.[protected] coming under 4697/vasai road west. I received the bill dated 24/8/2018 for rs.2030/= (Last month reading taken on 21/8/18 15.17.35 previous bill reading 4819 current bill reading 5080 consumption 261 units. Since i was on a visit to america alongwith my daughter the flat locked for a period from 8/5/2018 to 10/8/2018 night which you confirm from my neighbours and housing society secretary. From the consumption chart aalso you can see the difference. If required i can produce my visa exit/entry as well as secretarys letter. Within 10 days the consumption wont reaach such a unit. Hence i request you to kindly arrange to make a remedial aaction and correct bill may be issued to me for such a fair aaction i will be thankful to you.

Hello,
This is to inform you that we were regularly paying our electricity bill and always reading were 100 units each month . But the bill generated for July 2018 was for 3462 units was Rs 21, 700. When we complained in MSEB office they told the meter was not working properly due to which this type of problem happened.
Without informing us about the issue and they directly changed the meter. We are facing huge problem and there is power cut off from past two days.
This is totally unfair to us we have paid the money for now !!
Please see to the photos attached as reference and help us to get our money back .

Surbhi Agarwal

Incident Happening from Past Month - Jul 2018
consumer Number[protected]
Electricity is having High Voltage problem which has Damaged Home appliance . This is happening from Past Month - Jul . No Attention is paid by Local Engineers .
Electricity is cut at any time and On ask there is no response
MSEB Staff attitude and response is very late or No response
This has been causing issues to day to day Survival as we cannot fill up Water Motors, Food gets spoiled easily, Small Kid cannot sleep in night
We expect mseb staff to be cooperative and provide solution to the problem

My electricity bill sent by board is not correct, I have consumed only 37 Units and bill value is INR 540. Last month I used 40 units and bill value was approx INR 240-270 only.

I tried checking on https://wss.mahadiscom.in company website whereas it is not working, complaint cannot be logged on website.

Consumer No:[protected]
Sub Div: 4636, Sanghvi Sub Div

Kindly resolve and contact [protected]

Dear sir

My name is sameer surve my consumer no[protected] virar east nana nani park office division 401305 last 2 year my home meter faulty, complaint register around 2 year mseb nana nani park office but not respond any officer every month new reason
My home allredy close not use energy but bill every month high currently my meter line cut but bill high no reversal, still not fitting new meter, I am still in Mumbai location every month go virar office waste my time allredy loss my money allredy call mseb head office [protected] / mr mahajan [protected] but not any person proper answer please soul my problem send me reversal bill & fiting new meter

Sameer surve
[protected]

Respected sir/madam,

My consumer no :[protected]
On monthly bill the name : varsha kisan mahadeshwar
Address: om shakti chawl, 1/1, nr. Sai gajanan chawl, sarovar nagar. Pin code -421202

The above mentioned name & address has some words correction, due to which my bill is submitting to others home instead of my address, therefore need to update old database as follows,

New database :
Name : varsha kisan mahadeshwar
Address: 1/1, om shiv shakti chawl, sarovar nagar, kumbharkhan pada, nr. Sai gajanan chawl, dombivali west pin code -421202

Please contact on following if any query.

Regards,

Varsha mahadeshwar
Mob.[protected] / [protected]

Dear team,

Hill bill consumer no.[protected]

Please note that for the above mentioned consumer no unit consumption is showing unit 100 from january 2018 to august 2018.

I have filed several compliants but till date i have not received resolution.

Also i have visited manjri section office, there i meet to vikram sir, i have shown all the bill from january to august also i have given xerox of august month light bill.

After this also mseb is charging wrong bill to me.
Kindly provide resolution to solve this issue.
I have already paid january and february month bill which is wrong unit consumption is wrong.

The above mentioned flat is not occupied from oct 2016. Only one 5star fridge is consuming electricity.

Kindly resolve this issue asap.

Regards,

Please refer shantai classic maske wasti road, ravet, pune. Consumef no[protected], gautam hari naraayan singh. Transformer is not ok to give supy to tbe building as stated by your team. Fluctuation has damaged many appliances, life is defficult and this is harashment on the part of mseb, pune. Please awake for the needful... We r paying money.

Atre purushottam rangnath
44/31 pracheeti nav sahyadri society, pune 411052
Consumer no.[protected] warge div 4614

I had given an application of non use from 21 july 2018 to 8 jan 2019 as i am in usa.in early july. And also paid some deposit.in spite of the application, i am getting regular bills of average consumption although my residence is locked from[protected].
Please bill me as non-use, minimum amount. Please confirm that i am billed non use and not the regular "meter locked" average bill.
Thanks
- atre p. R.

Pls note that msedcl have issued online electricity bill dated 19aug 2018 in which the current & previous meter reading of the bill is the same (14784), yet they have mentioned units consumed for the month as 329. Also i received an sms on[protected] stating that units consumed are 163. I visited personally to their office in vrindavan society thane, but was advised to come back after 2 days.

Dear sir,

We just wanted to inform you that from last 3 months we have received approximate unit bill i. E.4000 unit in a month from msedcl. No one person come and visit personally to take meter reading from last 3 months.. We have already submitted complaint against the same in your office with complaint no.1214 dtd.25.07.2018. But yet not received any positive response. Again we received same type of bill. Request you to please look into this matter & do the needful asap.

Regards,
Sai satyam developers
Umbarde

I made a UPI bill payment through Mahavitaran App. The transaction failed, but amount was debited.

Here are the details:

Consumer Number:[protected]
Transaction Narration: UPI/[protected]/MSEDCL Mobile/[protected]@icici
Amount Debited: Rs. 2140/-
Date/Time of Transaction: 27-Aug-2018, 07:23 am

Request you to please initiate the refund process immediately.

This is in reference to my consumer number[protected]. I would like to bring to your notice that my billing that has been generated for the past few years, it now has increased further without much usage and the average bill comes to about rs. 570/-. For most months in a year there is nobody staying in the apartment, still the high cost in the electricity bills.
I have taken the matter and raised complaints 3-4 times to no avail. I received the same bill again the next month.
It may be possible that the meter reading is faulty and i would request you to take stern action.
Faulty bills for the past few months. From feb'18 till date no one lives in the apartment, still the bills with high cost.

May electricity bill no: ggn: [protected] - amount rs. 560
March electricity bill no: ggn: [protected] - amount rs. 540
July electricity and june electricity bill: total amount of june and july, rs. 1040

Dear sir/madam,
There is a minor address correction required in my electricity bill.
I am requesting you to please correct and update my address as per given below mentioned details.
Consumer no. :[protected]
Correct address : s. No. 6a/22; laxmi nagar lane no. 2, yashwant kunj 3rd floor, old sangvi pune[protected]
Please change the earliest.
Contact number : [protected]
Thank you
Ashok yashwant walke

I have newly purchased the flat in april 2018 and subsequently taken electric connection. My consumer i'd is[protected] bu 4595, bill unit name akurdi sub division. I am regullary getting bill since june 2018.

The purchased flat is not been used on regular basis so the actual electricity consumption as on day is 5 units only.
However, it is for 3rd consecutive month that you are sending me the bill assuming my consumption as 100 units per month. As i stated in my last month complaint that the electricity meter is placed at ground floor and is open for reading 24x7 to anyone. I can't understand why you send the bill without actual reading.
This is 3 consecutive time that you have charged me rs. 590. Earlier 2 times i had paid you in excess of actual utilisation of electricity (As only 5 units is used and you had charged me for 200 units)
I request you to immediately rectify my bill, else i would approach consumer court for harassment and mental agony. Also i would like to raise concern about the non functioning and inefficiency of the person responsible for noting the meter reading. Why should he be paid the salary from the taxpayers money if he is not doing his duty.
I again request you to act immediately.