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Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Updated: Dec 23, 2025
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Mahadiscom / MSEB / MSEDCL reviews & complaints page 114

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A
amol palkar
from Mumbai, Maharashtra
Aug 25, 2018
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Address: 443201

Dear sir,
The method of meter readings taking place every month from your company is quite wrong. Your representative who goes to read and read every month, this meter reading is coming out differently and when the actual investigation is complete, the readings are coming differently, so your representative is taking frequent wrong readings. It's been happening for so many months. So, when you file a complaint to the office very often, you fill it with your form only and with only one form, that the bill will be less so, we do not have your office staff to trample your office every month or you do not even pay for it. Therefore, please discontinue your company's workers' wages and avoid fraudulent practices. Otherwise, you have to make your complaint to the customer.
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    S
    Subhas Singh
    from Mumbai, Maharashtra
    Aug 25, 2018
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    Address: Raigad, Maharashtra, 410206

    Pls chane of my name my name is subhash singh but print on bill subhash sing
    So i request to you change my name
    My consumer no. Is[protected]
    My address is :-
    Subhash singh
    Qtr no. 2/b-002 ground floor waje, sr no. - 47 m/s water's edge
    Salman khan farm house, qualicon waje viilage
    Panvel-410206
    I will request to you pls correct my name

    Thanking you
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      S
      Sbodke
      from Mahad, Maharashtra
      Aug 25, 2018
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      power on off

      Address: Pune, Maharashtra, 410401

      The power of our house gets cut off every now and then, even when the wind blows the power gets cut off.. There is a card on layer formed on the wire. We have registered multiple complaints in our mseb office lonavla from past 2 months, but there is no action at all.. What should we probably do??? Is this not the kind of action which we can solve. We need someone from mseb to come and solve this issue.. How should we make this happen?...
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      Rupesh Pillay
      from Pune, Maharashtra
      Aug 24, 2018
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      Address: Pune, Maharashtra, 411015

      Hello,
      I am rupesh pillay, resident of ganga niwas, flat no. 403, munjabawasti, dhanori, pune-15, in the month of may '18 the meter got damaged, immediately i registered a complaint by calling mseb customer care (Which is still open) and on the next day went to the mseb area (Dhanori) office to understand the procedure to change the meter, its is very unfortunate that it took 1 month for the technician to come to my house for meter verification. Then l immediately went to mseb area (Dhanori) office and paid the new meter charges (₹1750). It has been 4 months but nothing has happened. Infact i am getting bills (₹4600 for 3 months) from mseb and also i am paying amount to my society for using the common connection.
      I don't how much more time it will take to change the meter, i am regularly visiting the office but the behaviour of the staff is so unprofessional & unacceptable.
      Please help me resolve the problem.

      Thank you in advance!
      Rupesh pillay
      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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        V
        VShermale
        from Morjim, Goa
        Aug 24, 2018
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        Address: Ahmednagar, Maharashtra, 422605

        I am atmaram tukaram shermale from samnapur, sangmner i have applied for new connection my application number is 14650039.. Billing unit 5767.. I have paid the quotation o 27 th july 2018.
        But still i didn't get meter.. Pls give me connctivity/meter asap.. Without electricity its difficult at our place as it is village and my parents are old for them it's difficult to survive... So please do needful asap
        Thanks
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          R
          Rameshwar Totala
          from Aurangabad, Maharashtra
          Aug 24, 2018
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          Address: Aurangabad, Maharashtra, 431001

          Regarding complaint no.1
          Compliant no.2 and complaint no.3
          That, bill dated 17th august 2018, billing unit no -4396, consumer no.[protected], bill amount - 7, 540/-.
          That without prejudice complainant is ready to submit the present bill amount i. E.7, 540/- of august month 2018 and not regarding disputed bills i. E. For month of may, june and july
          Provided you should give the separate bill for this month
          That in-spite of repeated request and apparently there is a mistake of department in-spite of that you are taking decision on my complaint
          Kindly do the needful in order to avoid the interest, penalty for which i am not responsible.
          Regards
          Rameshwar totala
          Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
          Dear sir plz my name is Suryabali D Sahani and consumer no is[protected].
          But as per bill name my name is Sarybali D Sahani.
          Dear sir plz correction my name as per given above.
          Pls do need full as soon as possible.

          Thanks & regards
          Suryabali D Sahani
          [protected]
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            G
            GajananChawke123
            from Pune, Maharashtra
            Aug 22, 2018
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            Address: 445210

            Our village is coming to Darwha sub-division and Lohi center, and due to the collapse of our department's staff Mr.S.Paturde's helicopter, our feeders stop frequently and the line of the village is closed frequently so that we all have to face the darkness. If the phone does not pick up the phone, perhaps it is a break down on the holiday if it is picked up and the answer is that it does not see 8 to 10 days in the village. When Darve was told he did not take any action and also requested the Deputy Executive Engineer Darve. He also did not take any kind of action. In this connection, consumers are told that I can not do anything about this because the employees of the power distribution company are not available.
            However, I would like to request that the concerned linemen be ordered to stay in the headquarters or change the line.
            +1 photos
            Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
            Vicharlelya prashnachi kadich uttar nit na dene
            Prajakta Shitole's reply, Oct 27, 2020
            Change the wiremen
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              P
              Pk073
              from Bhusawal, Maharashtra
              Aug 21, 2018
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              Address: Pune, Maharashtra, 411060

              Dear sir
              My consumer number is[protected]. The bill is coming in the name of my builder mosaic landmarks llp instead of my name i. E. Piyush kumar. The application of the same has been given in the month of may 2018, but still it has not been changed. Please help me for the same and update the status. I need the same on an urgent basis for visa. My builder godrej horizon is telling the delay is from the side of mseb. As per my knowledge mseb pune is very prompt in services. Request you to update my name piyush kumar at earliest.
              +1 photos
              Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
              Aug 21, 2018
              Updated by Pk073
              The acknowledgment from MSEB is attached for your ready reference. Please help me . Hoping for your positive reply in this connection.

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                R
                Roshni Chaturvedi
                from Mumbai, Maharashtra
                Aug 21, 2018
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                Address: Thane, Maharashtra, 421605
                Website: www.mahadisc.com

                My name is Roshni chaturvedi I live in Titwala my connection is my father name Pramod chaturvedi my consumer no[protected] i have give this complaint for high amount bill for my electric metre get fast reading this reason for my bill amount is high and reading also high
                Dear sir madam I was very tired for going too much electric distribution office but no one can get any response by problem they ask me you are eligible for paying hi bill amount you pay this bill how can I should be pay this amount for 6430 3 to 4 months is my bill is high what mean by paid bill please give me consection for bill in amount 6430 plz help my amount no one can get anylise them my first high bill is 9990 this for reading fault what can I do sir plz help me I have no money for high amount plz consection give these bill and solve my reading problem soon sir require my detail see my problem this is not my fault this fault are employees I have give very complaint but no one accept my complaint how can I give payment plz give attention for my problem I request sir
                Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                Aug 21, 2018
                Updated by Roshni Chaturvedi
                Pls consection my bill amount
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                  A
                  Anant Sawant
                  from Delhi, Delhi
                  Aug 21, 2018
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                  Address: 421503
                  Website: [email protected]

                  Ref:-Consumer No.[protected]
                  Sir,

                  Your attention is solicited to the subject cited above. In the above context I herewith submit the factual condition of the electricity meter for your perusal and necessary correction to be applied for the same.

                  I am receiving the excess bills from last four months that is 20.4.2018. While scrutiny of the bills issued by you, it is observed that the PHOTO of the meter does not pertaining to me. It is [protected]. Accordingly I have been issued the bills pertaining to some other consumer.

                  For your information the actual electrical meter in my name is [protected]. It is the manual error made by your representative who ever may be.

                  I have visited your Kharvai Badlapur office several time then at TV tower where I have booked complaint in the complaint book on 26th June, 2018. On my approach the concerned available authority has corrected my bills and the same have duly been paid by me. But to my utmost surprise the same mistake repeated in the Bill No.[protected] and the bill issued to me for Rs.13570/- .

                  The actual reading on my own meter is 1445 on 12th Aug, 2018 whereas the meter reading shown on the bill No. [protected] is 2371 dated 7th Aug, 2018.

                  The above issue is very much embarrassing as every time when the bills received, I have been compelled to visit your office for correction.

                  In view of the above I herewith request for necessary correction in your system as well as issue the instructions to the concerned billing authority that any repetition of such type of mistake will not be tolerated and may lead in taking up the issue with CONSUMER FORUM by me for PURPOSEFUL HARASSMENT to the valuable consumer who pay her bill in time.

                  Hope the above fact shall suffice to your entire satisfaction and resolution to that effect will be given at most urgent basis.

                  Thanks and best regards,

                  (Aarti Anant Sawant)
                  +4 photos
                  Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                  Aug 21, 2018
                  Updated by Anant Sawant
                  1st complaint lodge on email dtd 30th june2018 [protected]@mahadiscom.in
                  1st reminder on 6th Aug2018 [protected]@mahadiscom.in and [protected]@mahadiscom.in no response till date
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                    S
                    S Arumai nayagam
                    from Vasai-Virar, Maharashtra
                    Aug 21, 2018
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                    Consumer no:[protected]/4464 of my flat no. H/14/302 of rustomjee evershine global city, virar locked & not yet occupied for some reasons. Upto march-2018 minimum charges of rs. 210/- paid by me. From the month of april-18 the energy bill issued to me showed bill amount of rs. 1170/- inspite of energy consumption of 0 units. Unknowingly i paid the bill amount of rs.1170/- for the month of april & may-18 each. I received a sms message on 19/08/18 that rs. 3300/- is due and to be paid as energy charges for the same consumer number. Also i received a sms message on 18/08/18 that the meter reading has been taken and the energy consumption is 0 units. I request you to look into this matter & rectify/adjust the bill amount and inform me accordingly please.
                    Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                      M
                      MayuraK
                      from Pune, Maharashtra
                      Aug 20, 2018
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                      Address: Pune, Maharashtra, 411051

                      Subject :wrong billing for month of jul 2018
                      Dear sir/madam,
                      During may-2018, electricity bill for[protected] was wrongly quoted as 11876. Based on the bills till jun 2018 where the reading was 12005, and the amount considered was 0 till jun-2018 as the amount was paid more in may-2018.in ideal situation the difference should have been either[protected]Or more) i. E not more than 245 during jul-2018. Whereas the actual difference considered is[protected] not sure from where this has come)!!! Refer to the table below for details.
                      Previous reading current reading diff bill date amount comments
                      11251 11876 625 20-apr-18 6660 the reading 11876 was wrongly considered whereas the correct one was. An application was been shared in the office on and corrective action was taken. Attaching the application for referene.
                      11727 11727 0 19-may-18 0 the amount considered is 0 till the reading of 11727 and was carried forward further.
                      11527 12005 478 21-jun-18 0 the amount considered is 0 till the reading of 12005 and should have been carried forward further.
                      11527 12249 722 23-jul-18 7480 the reading here to be considered should not be 11527, but more than 12005 based on the calculation where the reading comes to be 0.

                      Please consider or calculate the actual reading (Min 12005 or more) where the amount of rs.6660 would become zero for base reading of jul-2018. Once the calculation is been considered then would request you to calculate the actual billing for jul-2018.
                      This is my second complaint for wrong billing for mseb and would expect no issues for further bills as well.

                      Thanks in advance.
                      Regards,
                      Amarja kulkarni
                      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                      Aug 22, 2018
                      Updated by MayuraK
                      Hi,

                      Can you let me know the response from Customer support team for the complaint raised?

                      Regards,
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                        S
                        Sunilkoparkar
                        Aug 20, 2018
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                        Address: 421501
                        Website: wss.mahadiscom.in/wss/wss

                        Dear sir
                        I, the undersigned, s m koparkar, residing at a 503, padmavati complex, sai section, ambarnath having customer no[protected], has received the above sited bill for rs. 780 for august, 2018 for 123 units, stating previous and current meter reading at 41118.in the said bill the meter no. 31582897 is reported as faulty.
                        Sir the above block is vacant since june 6th and hence there is no electric consumption. Intimation for the vacancy and non-use of electricity has been given to msedcl on june 10th.
                        I am paying the said bill on due date but request you to look into the matter and raise bill for minimum charges.
                        Yours faithfully
                        S m koparkar
                        Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                          R
                          Roshni Chaturvedi
                          from Mumbai, Maharashtra
                          Aug 20, 2018
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                          Address: Thane, Maharashtra, 421605
                          Website: www.mahadiscom.in

                          My name is Roshni pramod chaturvedi I live in titwala my meter connection in mseb
                          I have give this complaint electric bill mseb government employees he has no attention for work my complaint is high bill amount & fast reading my meter is faulty
                          I was give very complaint in my fault meter but Maha electric distribution office not accept my complaint they ask go in titwala by fault meter and these application give him I was going to in titwala electric office but he also not accept my application told you r eligible for pay bill now pay bill amount l was no giving bill amount in 3, 4 month by fault meter my bill regular rate is 150-200 but hight in 500 to 1000, 2000. Next time 6430 how I should pay bill I have loss money please help my complaint requirement plz give me any process of meter fault
                          Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                          Aug 20, 2018
                          Updated by Roshni Chaturvedi
                          My name is Roshni Chaturvedi I live in Titwala and my subject for bill amount high and metre fault my connection is mseb for Maharashtra state distribution Electric office I was give very complaint for high bill amount and metre fault but no one accept my complaint I go in Kalyan electric distribution office for my meter foult but they have asked me go in Titwala Electric office for metre fault I am not give any help to you I was going Titwala Electricity office but he has told for you are eligible for paying bill I was not any kind of help you before bill paying my regular bill was 152 200 but they have hight amount in 500 next 900 and 1000 to 2000 this month direct 6430 how can should be paying a bill I am all loss and no have money for paying bill in 6000 accept my complaint request and soon requirement for my billing process
                          Aug 20, 2018
                          Updated by Roshni Chaturvedi
                          My electric connection name is was my father name Pramod Shriram Chaturvedi and connection is Maharashtra state electric distribution office my metre phase is one phase and my consumer number[protected] please see my details
                          Respected Sir,

                          My name is Ankush Bhanudas Devkhile (Customer No.[protected] received bill amounts in the month of July of Rs.:2570.00 against unit consumption of 94.
                          Please ensure at your end and reply on prompt basis.
                          Please revert if any concern.

                          Warm regards.
                          Ankush Bhanudas Devkhile
                          SKAY123's reply, Aug 13, 2018
                          My name is Ankush Bhanudas Devkhile (Customer No.490012409203) received bill amounts in the month of July of Rs.:2570.00 against unit consumption of 94.
                          Please ensure at your end and reply on prompt basis.
                          Please revert if any concern.

                          Warm regards.
                          Ankush Bhanudas Devkhile
                          SKAY123's reply, Aug 13, 2018
                          My name is Ankush Bhanudas Devkhile (Customer No.490012409203) received bill amounts in the month of July of Rs.:2570.00 against unit consumption of 94.
                          Please ensure at your end and reply on prompt basis.
                          Please revert if any concern.

                          Warm regards.
                          Ankush Bhanudas Devkhile
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                            M
                            More s s
                            from Panvel, Maharashtra
                            Aug 19, 2018
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                            Dear sir/madam

                            I have paid ₹.1080/- online on 13/08/2018 towards the electric bill of my above consumer number which is located in your guhagar division (4179). When on viewing the status, on 15.08.2018 and today, i found that the bill is still outstanding in your books.

                            My sbi card statement account shows the payment to msedcl on 13/08/2018 ₹.1080/-

                            Please verify and inform the reason for non adjustment of the bill.

                            Thanks and regards

                            S s more
                            Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                            Dear Sir,
                            I have paid my electricity bill consumer no.[protected] Rs. 1460 /- for the month of July-2018 payment date 13/08/2018 ti, e 14.55.36 amount debited my bank of baroda acccount AT POSTID-[protected] REF-[protected].THE PAYMENT WAS SUCCESSDFUL but no credit given in currient bill even i didn't get receipt

                            con no =225060001032. online payment not adjusted - Comment #3188007 - Image #0
                            con no =225060001032. online payment not adjusted - Comment #3188007 - Image #1
                            babuadeshmukh's reply, Aug 22, 2018
                            Dear Sir,
                            I have paid my electricity bill consumer no. 036214001181 Rs. 1460 /- for the month of July-2018 payment date 13/08/2018 ti, e 14.55.36 amount debited my bank of baroda acccount AT POSTID-0080303691 REF-2514314357.THE PAYMENT WAS SUCCESSDFUL but no credit given in currient bill even i didn't get receipt
                            babuadeshmukh's reply, Aug 22, 2018
                            I request you to rectify the mistake done by your billing department and send me the correct bill.
                            Waiting...
                            Consumer No:[protected]
                            Name: Peter Rebello

                            Please correct address as under:-
                            205, Opal Solitaire, Behind Stella Petrol Pump
                            Vasai West, 401202

                            con no =225060001032. online payment not adjusted - Comment #3188014 - Image #0
                            I have received inflated electric bill without meter reading.
                            For their negligence I have to suffer for no fault of mine.
                            I am very much disgusted with their third class service.
                            Please take action.
                            Thank you.
                            Aziz
                            [protected] cons. No.
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                              R
                              rohit8898
                              Aug 18, 2018
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                              Address: Mumbai City, Maharashtra

                              I am ramashankar vishwakarma residential of peerpada, khaniwade, house no 511, palghar district. My consumer no is[protected]. Suffering from no electricity at my home from 25/05/2018. For that i am already submit the complaint 3 time at your locale office at shirsat. But sill the situation is same no electricity at my home. So it is my humble request to you please do the needful and reconnect my electricity connection.
                              For your information my last complaint no is 89405632. And also submitted the letter at your head office at bandra.
                              Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                              Current and previous reading are same.
                              Current reading 502 and previous reading is 502 total unit 95 and bill amount is 570 rs

                              I am complaining about no electricity at my home from 25/5/2018 - Comment #3187915 - Image #0
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                                M
                                mayuresh5043
                                from Chennai, Tamil Nadu
                                Aug 17, 2018
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                                Address: Thane, Maharashtra, 421204
                                Website: www.mseb.co.in

                                We are facing a numerous amount of power failures daily in the morning or during complete night which have make our life miserable. Children in our area are not able to study also senior citizen the life is like hell. We have numerous time complaint the problem to the toll free no. but it seems they are helpless or they do not know anything. It seems the maintenance in our area of power lines is not done regularly or the lines are very old and need to be replaced.
                                We hope that this forum at least gives me some respite in knowing the problem and steps being taken if any.
                                Name Mayuresh Majgaonkar
                                Consumer NO.:[protected]
                                Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                                All MSEDCL RELATED USER MANUALS PROVIDE TO E-MAIL [protected]@gmail.com
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                                  B
                                  bkbenzyl
                                  from Mumbai, Maharashtra
                                  Aug 16, 2018
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                                  Address: 411001

                                  I have made payment of rs. 11, 500/- on 25/07/2018 through internet banking for my bill dated 19/07/2018 but it is not credited to my account and your website shows this amount as arrears.
                                  Following are the details -
                                  Consumer number[protected]
                                  Name - shri molahalli balakrishna hegde
                                  Circle - 4601 - wadia sub division, bundgarden, pune-411001
                                  Paid rs.11, 500/- through net banking - vijaya bank, transaction res no - nvjb [protected] dated 25/07/2018.
                                  I request you to rectify the mistake done by your billing department and send me the correct bill.
                                  Waiting for your earliest reply.
                                  M. B. Hegde
                                  My e mail is [protected]@gmail.com
                                  Cc to - [protected]@gmail.com
                                  Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                                  Consumer no[protected]
                                  Bill jasticha yat ahi ase takrar subdivision degloor bu 2488 yathe kali ahi tarihi kontya prakrchi karvahi zalyli dast nahi ajj maze bill 7500/- alla ani maza opar suddha nahi metar station fault ase ahi ani maze metar chalu ahe Tari sahebani Billy durast Karun mala upkrat Karve hai names Benanti
                                  .
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                                    nmanjunath
                                    from Chennai, Tamil Nadu
                                    Aug 20, 2018
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                                    On 16.4.2018 made payment of an amount 620.00 was wrongly credited to Security deposit
                                    please adjust this amount in next billing cycle

                                    I have already made the payment

                                    if this is adjusted in next billing cycle this will help in reducing burden of my payement

                                    On 16.4.2018 made payment of an amount 620.00 was wrongly credited to Security deposit
                                    please adjust this amount in next billing cycle

                                    I have already made the payment

                                    if this is adjusted in next billing cycle this will help in reducing burden of my payement
                                    Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                                      Sudharsan Rajendar
                                      from Pune, Maharashtra
                                      Aug 16, 2018
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                                      Address: Pune, Maharashtra, 4112115
                                      Website: Mahadiscom

                                      Sir,

                                      There is a village away from Pune only about 3km called bhugaon. We suffer from high frequent power cuts more than 5 time a day that too daily by 7am and midnights which last for a hour a each failure. I already informed in consumer complaint and through email to [protected]@mahadiscom.in and [protected]@mahadiscom.in, nothing got resolved. It's like these consumer complaint systems are just for name sake. We dont know what could be the reason for this. Why this much of breakdown is needed.
                                      It looks like the government body is not capable of handling the system or may the maintenance personals are inefficient. Possiblely no one doesn't care about the particular village. Please do something. This is making our life miserable.
                                      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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