Mahadiscom / MSEB / MSEDCL Complaints & Reviews

I already applied for new electricity connection 17th april 2018 this is my application no. 13797129 and service request id no.[protected] and consumer no.[protected] and billing unit no. 0817 uruli devachi hadapsar and also paid online amount rs 3091/- and also went to billing unit office they are told fill the physical form and they need some document and provide that day. Buy they are not giving electricity meter.

Kindly proceed ahead so that i can get new connection.

Hello sir/madam,

My consumer no :[protected]
Area : kothtud (4613)
On monthly bill the name : shri bharat vishnu vittekar

The above mentioned name has some spelling correction as follows,

Shree bharat vishnu uttekar

Please need to make correction in the mahadiscom data, so that on monthly bill it should appear correctly.
I need this change because this is one of the required document for the issuing passport.

Please guide/help me for doing the name spell change on monthly bill.

Sir,
In our area there is single phase line, and other line. But the single phase power supply line always have problem. It is not working. Sometimes it happen whole night the single phase line power supply is off.
And nobody give attention to it.

Kindly resolve our problem. As soon possible.

The area is :
Heera residency, ekta nagar,
Nandivali road,
Dombivali east
421201

My bill for april 2018 came to rs 1220/-.
But this month for may 2018 my bill has come to rs 2010.
Pl let me know why my bill is so high this month.
Whether anybody else is tapping my meter.
If my meter is faulty please send your engineer to come and check it and replace it with new electronic meter.
Mrs kusum madhukar gokarn fl a 203, golden nest
S. No.15 kalyani nagar, p. O. Wadgaon sheri
Pune 411014
Cons no.[protected]

Dear sir
My name is samir surve last 1 year my home meter box faulty, minimum 10 time compalait mseb office virar but not respond any officer my house allredy lock not use energy but bill every month high 600rs every month please soul my problem 2 nd time compalait, my

Consumer no[protected]

My mobile no [protected]
Please soul my problem???

Dear sir/madam,
I raised complaint regarding metre not working proper need to replace on dated april 13th 2018 request id no:[protected] but till date not resolve following details mentioned below
1) name : prakash dattu shinde.
2) consumer no:[protected]
3) billing unit: 4175
Sir i request you to resolve my issue on priority pls.

Regards,
Prakash dattu shinde
[protected].

My old connection cunsumer no.[protected] is permenently disconnect
Ravindra bhaidas ahire
14 lokdhara co-op hsg. Soc.
Nr. Konarkanagar / adgaon shivar nashik 422003

I request you please refund my first security diposite rs. 1000/- my first connection permenetly disconnected cunsumer. No.[protected] billilng unit 0493/ccoand m nsk-rd / nashik urben

I am live in neral, old bazar peth, neral every questio10 to 10.30pm between cut power without reason nd mid neight also. After they not received any call nd not giving proper reason. Every day they have a problem in bazar peth area. But actually no problem in that area.
Please i have request to you, please give a proper action and justified the same.
Thank you.

My consumer no. Is[protected], bu 0345 kalamboli sub division, since last 3 months i am not getting electric bill inspite o[censored]sing electricity, meter is installed at site. I had lodged my complaint on your tollfree no. On[protected] &[protected] but i did not get any response from them. Kalamboli office telephone is not being picked up though it is ringing.
Kindly look into the matter, henceforth i will not be responsible for any consquences arising out of it.
Thanks.

Ref: our customer id no.[protected] & meter no. [protected] and our latest bill enclosed with this letter.
Sub: regarding excess bill since last 2 months.

Dear sir,

I am getting a very excess bill that is above rs. 7500 /- since last 2 months. And also given a complaint to msedcl call centre and received complaint no. 8246686 & 8344911 but still now there is no action taken on the same.

The bill appears to be inflated as i know for certain that our consumption of electricity is not so high as to warrant such a high bill. Our all previous bills were in between rs. 400/- to 500/-
I request you to please look in this matter seriously and send your person to check weather somebody is doing theft of electricity from our meter or the meter is faulty.

Please inform us the reason why am i getting so much excess bill and when are you going to send your person to check our meter.

I appreciate if this matter o[censored]nfair excess billing is resolved at the earliest.

Waiting for your immediate action.

Thanking you,

Yours faithfully,

Subhash chandran
Mob. No. +91-[protected]

Authorities, there was a sudden power failure in my house and a few neighbors (Sr no 63/3, kedari nagar, wanawadi, pune-411040) today (11th of may 2018) around 7.30 pm. I'd called the consumer complain number at around 8.30 pn, the mseb executive spoke and i shared all the necessary details including my consumer number, problem regarding the power failure. To which he gave me a complain number as 8348414 and said that the required lightmen will arrive at your place by half an hour. We waited for 2 hours but to no avail. Your men didn't arrive nor they took the pains to call us. Lastly, we called the same consumer complain number but the line was busy, we tried with 5 other numbers, the story was same, all lines were busy, my sincere and honest question is that, are your men soo busy? Or simply the pull off the telephone line, so that they can party at late night? Is it only wriiten for show off that the lines are open 24*7???😂we didn't stop here, we went to consumer website and took the number of our division (Rasta peth) from mseb's official website but to our surprise, we found that the number was changed and they gave new number, which when we dialled was not existing😂👌seriously! You people are experts in fooling common man! If the number was changed why then it was not updated on the official website? Were you people waiting for any special occasion?? Well, when we don't pay the bill, you people immediately cut off our power and now when we are paying where are your men? Are they really on work? And why the hell your office executives do not pick the call? And why your men are never on time? Do they travel back in time? I can help them surely by gifting them with a new watch if you can't😂😂this is summer season, there is scorching heat out there, kindly fix our problem as early as possible.

Sir,
From last two years i am facing the problem of frequent interruption in power supply of my house. Number of times, i complained to the concerned local complaint center of nashik (Dwarka region.) and this problem persists for my house only, while not any other house in my colony had such problem.
So, kindly requesting to find a permanent solution for this problem.
My consumer no. Is[protected]B. U-4670)

About 2 months back my connection was cut for non payment of bills i cleard the bill in toto and even the succesive bill was paid. I had informed through the portal requsting reconnection but to my surprise when i camr from abroad for one night ifound no lights. Kindly make my reconnection at an earliest.
A 5/303 acolade kharadi.
Cons no.[protected]

Dear sir,

I have received the bill of rs.270/- for feb.’18 and rs. 540/- for mar., 18 showing consumption of 40 units in each month. Despite on line payment of feb.18, the amount has been carried forward in march.18 stating outstanding due of previous month. We have made online payment of mar.18 too.

However we have to inform that till date total 13 units have been consumed and flat has been vacant since beginning. The bill received from you also reflects no consumption of electricity during these two months. Before feb.18, we were getting minimum bill and it was adjusted from advance amount paid by us.

In view of above our complaint for excess amount charged and recovered by us be looked into and accordingly excess amount be refunded or adjusted towards future bills.

No payment shall be made hereafter by us till the excess amount is adjusted. Any untoward action from your end shall be at your risk and cost...

Regards
Deepti pant

Dear team,
I am himanshu kandari staying in nalasipara east, amawadi area.

We are facing electicity cutout whole night. It really disturb our sleep and daily routine as we are not able to sleep propelrly due to this. If you poeple want to cutout the electricity their should be some time table for it any time you cant cut the electricity its just too disturbing. Also we dont get any prior notice or intimation for the same.

Please look on the above matter and take some action immediately.

Hi,
This complaint is related to inconsistent mesb bill.

Consumer no :[protected]

I lives in pimple nilakh pune. For last 1 year i am observing that my light bill is too much on higher side. We pay bill through online portal. As me and my wife both are working, there is less usage of electricity bydefault. Still every month we are paying bill of avg. Inr 1500. Now two months back i. E.in the month of apr'18 we have receive the bill amount of inr 0. It was quite surprising for us. Then in next month (I. E.in the first week of may when i have visited the mesb portal) the amount was showing as inr -380. Please clarify how it is possible??

And today we have received the hard copy of the bill in which there is bill amount of inr 2070.

Is it some kind of joke?

Now again if we dont pay the money, your people will come to cut the lines.

I dont know what is the problem with mseb dept. But this need to be sorted on urgent basis.

I need a quick solution to this problem.

Sanket waman
Pune

माझा ग्राहक क्र. ००१५२१२२६५७५ असून माझा बिलावरील मिटर क्र. ०५८०३१४३३१९ असा आहे तसेच ' दि. १९ एप्रिल २०१८ रोजी मिटर रिडिंग छायाचित्रासहित लाईट बिलावर१७९२ असे असून बिलावर चालू रिडिंग २०४९ आणि मागील रिडिंग २०४९ असे प्रिटींग केले असून मला इलेक्ट्रीक बिल रूपये ७४८0/- आलेले आहे आणि ३१ मार्च २०१८ रोजी मला रूपये ३७६० इतके बिल पाठविण्यात आले आहे. आणि त्या बिलावर मीटर रिडींगचे छायाचित्र च नाही आहे.ती जागा रिकामी आहे. त्या बिलावर सुद्धा मागील रिडींग २०४९ आणि चालू रिडींग २०४९ असे प्रिटींग झाले आहे. तसेच वीज मीटर वर मीटर क्र ०३२९४१६७ असा आहे. तसेच २६ डिसेंबर २०१७ रोजी मिटर रिडींग छायाचित्रानुसार रिडींग १६५५ असे होते. पण लाइट बिल रु. १४० होते. पण त्या बिलावर सुद्धा चालू रिडींग २०४९ आणि मागील रिडींग २०४९ असेच प्रिंटीग झालेले आहे. आमचा विजेचा जास्त वापर नसतो. दिवसभर घरी कोणच नसत .एप्रिल महिना आमच घर पूर्णतः बंदच होत. त्यामुळे वीज वापरण्याचा प्रश्नच येत नाही. माझी आपणास नम्र विनंती आहे की आपण मीटर रिडींग नुसारच ने छायाचित्रात आलेले आहे. त्या अनुशंगाने बिल पाठवावे. अंदाजे किंवा चुकीचे रिंडीग घेवून बील पाठवू नका. आणि मला एप्रिल महिन्यात रूपये ७४८० इतके बिल आलेले आहे. ते मिटर रिडींग छायाचित्रा साहित १७९२ इतके रिडींग असून त्यानुसारच बिल भरण्याचा विचार व्हावा.ही विनंती वाढीव बिल पाठवू नये .

Dear sir

My consumer no.[protected]

One phase supply not coming from substation to my house at plot no. 23a, sector 8 kharghar navi mumbai 410210.

This type of defect comes after every 4-5 months.

The 3 phase cable directly coming from breaker of substation which is 100 mtr away from my house.

Please do needful on priority

Thanks n best regards
Anant prakash mishra
[protected] / [protected]

Sub: regarding excess bill

Dear sir,
I, mr. Dawood ali momin, customer id[protected], hereby wanted to mention that i am receiving excess bill from 4 months which is beyond my usage. I visited to mseb office and was informed person will visit at my date. But till date you have not taken any action in this matter. I was told that from your side a person will come and check the meter and will solve the problem. But sir, my problem is not been solved till yet. I am getting a very excess bill that is above rs 800 since 4 months.

But why am i still getting so much high bill every month. I request you to please look in this matter seriously and send your person to check weather somebody is doing theft of electricity from our meter or the meter is faulty. Please inform us the reason why am i getting so much excess bill and when are you going to send your person to check our meter

I appreciate if this matter o[censored]nfair excess billing is resolved at the earliest.

Waiting for your immediate action.

Thanking you
Yours faithfully,
Dawood ali momin

Facing prepaid meter display problem for consumer no[protected] since last 2 months. Unable to recharge. Complaint is lodged with neral (Karjat) office on 19/05/18. Instead of replacing the meter fresh new power supply application is obtained from me. Now co will provide a fresh power supply with another consumer no and i have to get refund of my existing connection. There is a difference between replacement of meter and providing a meter to existing customer showing as fresh supply of power connection. At present power supply is there. Only display is out of order. Original supply is provided in feb 2013. Paid about 7000 for the consumption of 65 units only till june 2017. Prepiad meter replaced on 18/07/14. Please consider the request for replacement of meter without considering the fresh power supply application obtained on 19/05/18.