Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Dear team, unable to use mahadiscom website for making payment thru payment link provided because it is down most of the time... Even during official working hours. Please help to resolve or provide alternate solution, i. E. Link. The main website of mahadiscom is working but issue is with the separate payment link given for making online bill payment. Other wise there is no point in visiting mseb office. Thx, mr bapat, shreyanagar aurangabad,

Hi,

I faced the faulty meter issue march 2017, i raised the ticket in mahdiscom.in[protected] and paid inr 500 to replace the faulty meter. Somehow after so many followup they changed the meter but they did not take the reading and since march 2017 i am getting constant bill between 750 to 800 per months even though the flat is closed. I logged several tickets through mahdiscom.in since may 2017 but they did not resolve this issue. I called consumer care and told them that i am not going to pay unless you resolve this issue. I have paid the high bills till oct 2017 and did not paid for nov, dec 17 and jan 2018, they disconnected the line and i needed to pay additional for getting the line restored.
They even close the tickets without resolving the issues. Kindly find below the historical data related to this issue. Kindly advise how i can get the additional money paid to mahadiscom back.
7884576 complaint - meter reading - correction assigned [protected]:16
7788087 complaint - meter reading - correction assigned [protected]:02
6287757 complaint - high bill closed [protected]:30
5826545 complaint - high bill closed [protected]:26
7399792 complaint - high bill assigned [protected]:44
7399801 complaint - high bill assigned [protected]:44
7399821 complaint - high bill assigned [protected]:38
7399814 complaint - high bill assigned [protected]:37
6810814 complaint - non receipt of bill closed [protected]:22
6810817 complaint - non receipt of bill closed [protected]:45
6182208 complaint - meter reading not taken closed [protected]:28
6366662 complaint - high bill closed [protected]:00
7148146 complaint - meter reading - correction assigned [protected]:38
7148145 complaint - meter reading - correction assigned [protected]:37
7148117 complaint - meter reading not taken assigned [protected]:36
7148110 complaint - meter reading not taken assigned [protected]:35
7148089 complaint - meter reading not taken assigned [protected]:35
6286599 enquiry - others - enquiry closed [protected]:21
5826543 complaint - high bill closed [protected]:17
3201992 enquiry - others - enquiry

Dear sir,
I mr. Chandrakant barge plot no r-1/7 aadarsh housring society, shrinagar, near to gulmohar hall new midc satara on this mentioned land placed one electricity supply poll which is very much near to my home which is very harmful and dangers for our family members so i request you to please change this poll location and transfer to main road.

Now the i have to build 2nd floor house on the same piece of land, but poll is main obstacle for us in construction.

I would like to request to you to kindly shift the poll towards main road.

Regards,
Mr. Chandrakant carge
Retired indian army

Sir,
Since last 06 month i have submitted about 2 manual complain to mseb to change my defaulty meter but till date 11.09.17 i could not get any solution. Now a day i am getting much bill than our common use kindly look in to the matter. My meter details are as under
Custome no :[protected]
Billing unit : 2887
Name : ramrao shyamrao patil
Add : bansilal nagar chakradhar marg malkapur dist : buldhana, maharastra
Meter no:[protected]
Customer no:[[protected]]..

I have made payment using freecharge app for my bill against ac number[protected] and the details of the payment are as follows.
Billing unit 4541
Amount ₹4760
Receipt no. Frc[protected]
Receipt date 25/01/2018
Bank authorisation id 152370
Paid using bd_etrans net banking
Please do the needful, i have already sent the complaint on email id’s mentioned on the mseb’s website but i got no reply from any of them and most of those were invalid.

My consumer number is[protected]. I have paid the bill on 28/1/2018 but when i gone on msdcl.com website but is showing that it is not paid. I have paid bill from freecharge app. First i had paid paid bill but it was also not paying. I have gone to msdcl office near my home they said that it is not paid. So tell me the soluction. Otherwise i will go to consumer court

Hello,

I had paid the amt of rs 130 on 27th december 2017. When i went online to pay the bill for january 2018 it still reflected the december bill details and the amount, hence paid rs 130 again.

Please advise what is the resolution for this. Will the amount get reverted or will be adjusted in the next bills.
Details below.
Name. Champa narayan sharma
Consumer number.[protected]...

It is have been noticed since few months that there is a rise in the electricity bill amount. As the flat is occupied by working class people and there is no usuage of electricity the whole day as the electricity consumption is less the bill amount should be less than what it is suppose to be. Kindly check if there is any issue and resolve it asap.

Regards

We have installed solar in our building vinay unique bldg no5 virar west gokultownship. Solar meter was installed on 3rd september till date we are only supplying electricity to the grid. On several passion we have met the required mseb official, engineer and a/c head but every months we age just recd condo that it will be done in the coming month. Letter attached to that effect dated 13/11/17. Till date no action has taken place. Kindly look into the matter.

Dear sir,

Consumer no.[protected]

I am a big user /consumer for your electricity, consuming power @ 20, 869 units per month & paying more than 2 lacs bill per month.

Problem - sir mseb electric poll collapsed since 15th january 2018 and no electric power is been supplied to my factory since 5th january 2018.

Our all labor & employee have no work. All machine stopped.
There is production loss to my factory.

We have approached the concern person from mseb, we were asked to pay rs. 1, 20000/- for cable & labour to reinstate power.

Please look and shortcut the problem.

Hello,

I have received high electricity bill amount for the month of dec -2017 & jan - 2018 and the amount is rs. 1458/- & 970/- respectively which are not normal even the usage are not that much.

I doubt there is some other connection through my meter please check asap. With the same appliance my neighbout having 200 or 300 rs billing amount on the same period of time.

I also raised complaint on mahavitran app for the same but i did not receive any update from them.

I request you to kindly check the details for this issue and get back to me with revised bill amount on urgent basis. I also tried to get in touch with customer care representative but those are not providing proper solution to this issue.

I will wait for resolution of this issue at the earliest from your side otherwise i will make a complaint in indian consumer forum.

Customer details :

Name : pournima sameer bhor
Consumer number :[protected]
Billing unit : 4755

Regards,
Pournima

Dear sir,
I am mr. Sadashiv g bhise my consumer no. Is[protected] billing unit no.5967, from village dudhebavi, tel phaltan, dis satara.
My previous complaint no. Is dept/iele/2017/4824 and after that closing meter complaint new complaint no. Is dept/iele/2018/5197 this complaint curent status is in progress, new meter installed properly but bill apply with high charges in month of dec 2017 bill.
I already requested to you that in previous complaint is my electrical meter not working but every month bill genetared with highly amount, so i cant pay this high bill amount up to month of dec-2017.
So please deduct all extra and highly applied charges up to this month bill and reissue new bill as per unit cunsumption than i will pay billing amount. Mahavitaran is starting harasment with me and they are coming to my home and sying that pay your all pending bill's, if not paying the pending bill's we will disconecting the electrical metter now. This is harasment by mahavitaran employe's, the phaltan devision officer's not supporting to all villagers people's and they are trying to harasment with all people, there staf is not capable for handling coustomer's issue's.
Regards,
Sadashiv g bhise,
Cell-[protected],
[protected].

I have applied for new msedcl meter/connection on dt. 07.07.2017
By paying quotation amt rs. 1083/-
Application no. 10455404
Consumer no.[protected]
Type of supply: lt supply supply phase: single phase
Residential purpose
Zone: baramati sone, circle: solapur circle, division: solapur
Estimated dt. 29.08.2017 but yet i have not got the connection

Sir sangamner 422605 dist ahmadnagar me new connection ko kafi dikkate aati hai. New connection k liye vaha kafi let process hoti hai isme vaha k officer ka hat hota hai. Customer ko pareshan kar k unse paise mange jate haivaha k stap yani vaireman customer se 1 home conection k liye 5000/6000 rs mangte hai our aisa nahi hone par use new light connection nahi diya jata hai use kafi chakka lagane padte hai jab ki 5000/6000 dene par connection...

I have applied for new connection at katarkhatao, satara maharashtra. My consumer no is[protected] and receipt no is-0923453 dt 30.10.2017. After 3 month yet we have not received new meter. Msedcl officer telling us meter shortages at their department. We r planning to shift there soon. When should we get the new meter? Can we get temporary connection? Pl suggest. My email [protected]@rediffmail.com

Dear Sir/madam,
We have our family home in Chiplun, Maharashtra. We visit this home hardly 10-15 days in a year, especially during summer season or during festivals.
In this home we have electricity supply from Maharashtra State Electricity Distribution Co. Ltd.

Bill details are as follows:
Billing Unit 4176:CHIPLUN (U) S/DN. Bill of Supply For: DEC-17
Consumer No: [protected] Old Consumer No: 00000
Name: SHRI SHINDE NARAYAN RANGOJI
Address: AT & POST MORAWANE
TAL.CHIPLUN DIST.RATNAGIRI
MORAVANE415605

Till December 2016 meter reading was zero and I used to get Rs. 40/- which was minimum bill.

However Jan’17 onward there is continues increased bill. details are attached

Though we stay in this house for very few days (Average 10-15 days in a year) and most of these bills were inappropriate, I paid all these bills online to avoid inconvenience.

I have already raised complaint by calling [protected] on 1st Jan’18 at 18:34 and had a word with Mr. Rahul Kale(on call representative). My complaint number is 7797003.

Note:
• Most of these meter readings are arbitrary i.e. no actual meter reading taken from meter, though our electricity meter is outside the home and very much legible.
• Meter status: NORMAL (Jan’17, March’17, April’17, May’17, Aug’17); Meter status: R.N.A. (Sept’17, Dec’17); Meter status: INACC (Feb’17, June’17, Oct’17, Nov’17); Meter status: R.N.T (July’17)
• Online downloaded electricity bills attached from Dec’16 to Dec’17 for reference

I have reminded concerned department thrice (1st jan'18/5th Jan'18 and 8th Jan'18), however there is no response till date.

All communications attached for reference.

Regards
Dattaraj Shinde
[protected]

Hello sir my name is priti after calling so in so many mseb offices at last im writing this complaint i had applied for new meter connection at naigaon east near juhu chandra in november 2017 but still its not installed your officer at naigaon east all are corrupted it feels like they doing some kind of corruption business they are government employes they get paid for doing nothing they chagre normal people for doing their duties which are assigned to them. When i went at naigaon east office at juhu chandra your one of employee named "sharad" he said "give me 15000 for every meter and u will get ur meter with 20 days or else it will take 8 to 9 months" whole staff is same but i dont know thie name even the technician whose work is to visit the lication when he comes for survey he asked me for supervision charge which i allready had paid in my quatation his name was "govind and his number is [protected]".

Please its a humble request take some action against these people we normal people are trying but it need your support also because everybody is corrupt here they all are team even if i want to complain there is no one everybody is involved in this. Please take some action.

I am facing problem with meter replacement procedure. Since last 2 yrs, we are doing complaints only but no action has taken by mahavitaran office/officers. I found it is very hectic job to getting it replace from mahavitaran.

I am mentioning complaint numbers which is still not getting attended too:

1.[protected] mar 2017
2.[protected] oct 2017
3.[protected] dec 2017

Above mentioned complaints are online complaints only, other than these complaint, we have called customer care & visited local mahavitaran office so many times but still complaint unattended yet.

Sir,
Since last 09 month i have submitted about 5 manual complain to mseb to change my defaulty meter but till date i could not get any solution. Now a day i am getting much bill than our common use kindly look in to the matter. My meter details are as under
Name : suresh chand thakur
Add : b-302, rukhmini garden, opp mahaganpati hospital, titwala, kalyan, maharastra
Meter no:[protected]
Customer no:[protected]

Respected sir,
Shri. Kishor r. Bhosale, (All india special bhel, rankala padpath udhyan, kolhapur, maharashtra) is a un - permitted bhel proprieter in kolhapur, he dont have any proper permission of municipal corporation, but he has acquired a electricity connection, and he is also engaged in providing a illegal, unhealthy and unsafe electric supply to other neighbour panipuri stall holders. The rankala visitors in padpath udhyan are unsafe because of his attitude. So please look in to matter and provide electric connections to only those persons having proper municipal permission only.
Thanking you sir,
Yours truly,
Sarnobat p. D.
Mob. No.[protected]