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Mahadiscom / MSEB / MSEDCL reviews & complaints page 168

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D
Dheeraj546546
from Mumbai, Maharashtra
Jun 23, 2016
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Address: Thane, Maharashtra, 400605

Consumer No.[protected]
I have received my Electric Bill for Rs.3550 and Rs.4150 for the month of May and Jun 2016 respectively.
The bill appears to be inflated, as I know for certain that our consumption electricity is not so high as to warrant such a high bill. The same can be verified with my usage for the previous months/years.
I have already lodged complaints at your office with complaint number: 4025671, 4025669, 4025660, 4025656 dated May 20, 2016 for May months billing and 4202273 dated June 17, 2016 for June months billing. However, there has been no resolution for the same.
While I have already paid the bill for the month of May 2016 Rs.3550 I am not in a position to pay such a high bill of Rs.4150 for June 2016.
I hereby request that a representative from your electric house be dispatched to my place as soon as possible in order to read my meter and determine whether or not someone has been "stealing" my electricity, or perhaps that my meter is faulty.
I appreciate if this matter of excess billing is resolved at the earliest. Waiting for your immediate action
Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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    MSEBDiva
    from Mumbai, Maharashtra
    Jun 22, 2016
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    Address: 400612
    Website: www.mahadiscom.in

    We have bought a new connection in Diva east in August 2015 however the account has not been activated till now. It is more than 10 months. Every time the officials at Diva office are saying that it will appear tomorrow but tomorrow never comes.
    I think they are doing this malpractice to get the money from us through the agent they are associated with.

    Could you kindly look into this issue and try to resolve this as soon as possible?3

    Consumer no:[protected]
    BU: 4643
    Meter no: 3484968
    Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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      N
      niteshsawant
      from Delhi, Delhi
      Jun 21, 2016
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      Address: Thane, Maharashtra, 401203

      I am staying at nallasopara from last 9 years. Lots of things has been changed but mseb light issues are still same. Since there is no load shading but other light cut issues are worst. No proper maintenance causes 3 to 4 hrs light cut.India talking about smart cities and vasai - virar people still suffering with power cut. What the hell.

      Its my kind request to higher authority, at least for the sake of our request please resolve this issue.
      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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        A
        Arpitaparikh
        from Solapur, Maharashtra
        Jun 20, 2016
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        Address: Nagpur, Maharashtra, 440010
        Website: Mahadiscom

        Dear sir/ madam

        It takes much of pain to inform you regarding interrupted power supply nearly on daily basis.
        My customer no is[protected]
        You are charging us heavily, increased unit charges for this inconvenience on our part??
        Your employees are not even that manner of how to deal with customer. They disconnect the call in between. Always ready with the answer all are busy in attending problems?? If all are working so sincerely then why since last three weeks we have a power cut on daily basis for 4-5 hours???

        If this is going to be the affair on your part than as a customer i would surely see to it to go to the highest level in your dept.
        I am fwd same copy of email to our local leader also as a proof of our greviance.
        Hope for a earliest positive action from your end.
        Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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          Arnab Chakrabarti
          from Gurgaon, Haryana
          Jun 20, 2016
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          Address: Thane, Maharashtra, 400615
          Website: www.mahadiscom.com

          Since the last three months), I am being charged excessive electricity bills.
          I have already raised a complaint with the online executive and the complaint no. is 4215804.

          My consumer No. is[protected] and my BU is Kolshet Thane.
          The average usage is never too high and no bills are outstanding till date.

          I do not run any commercial set up and my house also has just one Air Conditioner that too is used rarely.
          I fail to understand if there is a fault in your meters.

          This is the third consecutive month that my bill is very high.
          In fact, just last month, I was made to pay Rs. 6, 450/- and this month you have hiked it even further to Rs. 7650/-.
          This is way too high and certainly there seems to be a major problem with the readings.

          Request you to look into the matter immediately and resolve the same at the earliest.
          Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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            R
            ravisw82
            from Mumbai, Maharashtra
            Jun 19, 2016
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            Address: Thane, Maharashtra, 421301
            Website: www.mahadiscom.in

            MSEB Consumer Number, BU, PC:[protected], 4168, 3
            Location: Godrej Hill, Khadakpada, Kalyan (west).

            Few months back my bill used to come between INR 450 to INR 550. It raised continuously every month.

            I don't have that many equipments to have INR 5000/month electricity bill.

            Last month (May) also it was INR 5000. Again it INR 5000 n June now.

            No person comes to take meter reading, they are doing it on their assumption or whatever they wrote blindly.

            Before i thought they may be adjusting it in next month, but, it is their employee's uselessness.

            when i took electricity connection, the apart from meter connection charges, the worker who came to connect a red wire asked for bribe of INR 350 without which he would not come only.

            The corruption & nikammapan is flowing in govt. employees. First they suck money in the form of income tax & lot other taxes for every thing we buy or do, then, they want bribe as well to do a penny work, really ridiculous. A small work of just noting down the true reading is also a tedious work for them, how India will make some technology.

            Once some MSEB peoples came home & asking to pay bill in cash, a new looting method i experienced. i used to pay online.
            Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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              S
              shivajigawali
              from Mumbai, Maharashtra
              Jun 19, 2016
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              Address: Mumbai City, Maharashtra

              Dear Sir, Myself Shivaji Babaji Gawali, 'A' 101, Varad C H S, Plot No. 45, Sector 12, Kharaghar, Navi Mumbai Pin No. 410210, consumer No.[protected], Billing Unit No.4795/KHARAGHAR, I was shocked when i was saw my this months consumption unit is 349 and billing amount is 2920/Rs.(Two thousand nine hundred and twenty only). my last 11 months average bill is approx 600 Rs. I think their is any mistake by your billing department or meter because we are not doing any extra activity with electricity. And i got approx three time more billing unit and also billing amount. so please check the meter reading, meter or any mistake. I hope you will doing best your side and feedback me before 27th June billing date.
              Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                Ratish Pai
                from Gurgaon, Haryana
                Jun 19, 2016
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                Frequent power cuts in sector 1 kopar khairane.

                Address: 400709
                Website: Msed

                In the last one month there have been frequent power cuts in sector one Koparkhairane. It seems that one phase which supplies electricity is faulty as this is the phase which experiences frequent power cuts. Can notice power supply on the other phases in the same sector works well. The Msed has the audacity to take off Meyers and cut power to household if bill payment is delayed by a week, yet it doesn't back up such inhumane acts by ensuring...
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                Christina24
                from Mumbai, Maharashtra
                Jun 18, 2016
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                Address: 400706
                Website: www.mahadiscom.in

                The name has been spelled incorrectly.
                It should be smt. Christina vasant pardhe.

                Kindly correct the name in the new bill and also refer the documents submitted initially.

                Please be noted that this has been a typing error from your end.

                Attached please find image adhar card for your reference.

                Kindly solve this issue on early basis and revery back.
                +1 photos
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                  V
                  Virat Ashar
                  from Mumbai, Maharashtra
                  Jun 17, 2016
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                  Address: Thane, Maharashtra, 421503
                  Website: www.mahadiscom.in

                  My Name : Virat Ashar
                  Address: Flat # 401, F wing, Shahwat Park, Walivali Road, Opp.Deepali Park, Badlapur West, Maharashtra 421503
                  Billing Unit:4755 : BADLAPUR (W) S/DN.
                  Consumer No:[protected]
                  Meter No. 07243437
                  MSEDCL - Perfect example of irregular electricity supply and Outrageous Billing.
                  I wonder how the meters installed could manufacture(record) such sizeable units.
                  We are working class family so during the day we leave it to a 265litre refrigerator to consume electricity.Late in the night I use 1 Ton Lloyd's split 5 star rating AC for 2hrs daily(fixed routine).My previous month's bill was Rs.1920/- Inspite of the same routine this month my bill is Rs.4870.Units Consumed: 490.
                  1.Slight variation is understood
                  2.If there is no one at the house to use Electricity then how can the Units read 490?
                  This leaves us with only 2 options;
                  1.Meter is Faulty or Intentionally such a meter is installed to hike Unit consumption by MSEDCL.
                  2.Connection being Misused
                  My Complaint was registered online 48hrs ago at Mahavitran(MSEDCL) application:[protected]
                  My complaint launched with National Consumer Helpline : 697848.
                  I expect a proper examination/investigation of the Meter/Meter change.Correction to be implemented in my Electricity Bill.Also need to have an assurance such an act not to be repeated again.This is considered fraud/Cheating the consumer.
                  Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                    V
                    virenkavdi
                    from Mumbai, Maharashtra
                    Jun 17, 2016
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                    Address: Thane, Maharashtra, 401305
                    Website: mseb

                    I, viren arvind kavdi, want to bring to your attention a serious case of high bill (I. E., rs.4800/- for march 2016 and april rs.4950/-)

                    For the consumer no.[protected]. My case is particular urgent considering the fact that virar mseb has not paid due attention to

                    The matter inspite of complaining several times.

                    As per the bill, the meter is currently showing a reading of 38126. I have found that the reading is significantly higher than normal

                    For my household. All the previos bills have been in the range of rs. 980-1750. It is clear that the excessively high consumption

                    Howing in the bill can only be due to a fault in the meter or inaccurate meter reading orsome other problem at your end.

                    I would like a test on the meter immediately. Also, the matter should be escalated to the concerned person at the earliest.
                    Please replace the meter as it is not functioning and on the dipaly its showing as faulted.


                    Connection information
                    Consumer number[protected] bu 4706 virar east s/dn.
                    Name ranjana arvind kavdi
                    Address.: nago mestry wadi, near shastri vidyalay, mp road, virar east.


                    Contact: [protected]

                    Regards,
                    Viren arvind kavdi

                    Thanks,
                    +1 photos
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                      B
                      bhatiabl
                      from Mumbai, Maharashtra
                      Jun 17, 2016
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                      Address: 400703

                      We stay in Vashi Navi mumbai in a one bhk appartment from the last 25Yrs.
                      There was a doubt that the meter has been faulty from quite a few weeks because the bills started going up every month.
                      It came to my shock when today morning I got an sms from MSEDCL stating my month of June to be 4180/-...
                      A complete shocker.
                      How can they charge unwanted tarrif without any reason,
                      i need to complain about the faulty meter & excessive billing.
                      My Consumer Number is[protected].
                      Washi sub division.
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                        D
                        dilami
                        from Kakinada, Andhra Pradesh
                        Jun 15, 2016
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                        Address: Pune, Maharashtra, 411007
                        Website: www.mahadiscom.in

                        "my msedcl (Maharashtra state electricity distribution company ltd) consumer number is[protected].

                        My bill for february 2016 dated 08/03/16 (Due date 28/3/16) was for rs 2610. This bill was paid online via billjunction (Transaction id[protected] on 23/3/16.

                        However my bill for march 2016 dated 12/4/16 (Due date 02/05/16) amounting to rs 6890 showed the february bill as unpaid and included it as arrears of rs 2664.35 though i have already paid the february bill as detailed above. The march bill of rs 6890 was paid online via billjunction (Transaction id[protected] on 30/4/16.

                        The error may therefore kindly be rectified and the overpaid amount of rs 2664.35 may be adjusted as credit in my next bill".


                        This is the online complaint i sent to helpdesk msedcl on 23/5/16. That too after several calls to the call centre (Complaint no 3995760) failed to resove the isuue. I personally visited the sub divisional office on 23/5/16 and after waiting for neary 2 hours was rudely told by the official there that he could do nothing since it was an online payment and that i was to send a mail regarding the same to helpdesk msedcl.

                        In response to my mail i got a request to send my bank statement showing debit of the february bill amount of rs 2610/-. I sent the required statement immediately on 23/5/16 as an attachment in the reply. Thereafter i have sent reminders on several occasions but have met a stony silence. Not even an acknowledgement of having received my mails.

                        I simply do not know what to do further. Please help.
                        Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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                          vinod_mseb
                          from Pune, Maharashtra
                          Jun 14, 2016
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                          Address: Raigad, Maharashtra

                          R/sir,
                          Due to internet failure i had billed two times. But both time payment deducted from bank. Transaction details given below.
                          1 saturday, april 02, 2016 1:16 am
                          Medr/maharashtra /423520/ inr 983.41
                          2 saturday, april 02, 2016 1:16 am
                          Medr/maharashtra /424311/ inr 983.41
                          Consumer no:[protected]
                          March month's bill. So please help me to get the amount.
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                            Shree_23
                            from Pune, Maharashtra
                            Jun 14, 2016
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                            Address: Pune, Maharashtra, 412205

                            My self sachin suresh bondre.I m resided in nhavi (322) tal.bhor dist.pune last 7 days we r facing eltricity issue no elctricity available on my village or my home no one is attempting.whenever call to related person, he will solve the issue temp.
                            so its my request to u please attempt this case is higher priority and solve the problem

                            regards,
                            sachin suresh bondre.
                            [protected]
                            nhavi (322) tal.bhor disy.pune
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                              padmakarjoshi
                              from Pathri, Maharashtra
                              Jun 13, 2016
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                              Address: Parbhani, Maharashtra, 431503

                              My consum. No[protected]
                              No person has come for meter reading in month feb./march/april
                              Taken the meter reading in may.
                              It is for 703 units. My average consumption is about 150 to 200 units
                              It is for rs 8020
                              Bill for month of april is not distributed and online bill showing for rs 80
                              And units 3
                              O you are requested to correct my bill though i have paid it
                              And adjust the amount in next bill
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                                Prave91
                                from Mumbai, Maharashtra
                                Jun 9, 2016
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                                Address: 400601

                                Dear mseb team,
                                We are the resident of amar mahal and madina manzil at rabodi behind tabela, near najeeb mulla corporater office thane west 400601.

                                We are requesting you to visit and check the electric feder pillar at our location which is damaged and will drip down any time into road and most of the times its get sparked which is dangerous to nearby locators.

                                We have already given many complaints to our local authority. They are always giving us empty promises and doing nothing. So kindly am requesting you to look into this matter personally. If you do the needful then I shall be very much thankful to you.

                                Regards,
                                Praveen Naik
                                [protected].

                                Akhil siddique
                                [protected]

                                Sameer siddique
                                [protected]
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                                  Umesh Bej
                                  from Mumbai, Maharashtra
                                  Jun 9, 2016
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                                  Address: Thane, Maharashtra, 400610
                                  Website: wss.mahadiscom.in/wss/wss

                                  Dear Sir
                                  I received MSEDLC bill for Mar-16 with adjustment of Rs. 2339/-. This flat was not occupied by me for since May-15, as the erstwhile tenant has left and the flat was vacant. The meter was running properly and whatever minimum consumption was happening, I was getting the bill. From Jan-16 onward, my Aunt started staying alone their as she is a widow and I was getting proper bill. But in the month of Mar-16, I got a bill with adjustment of Rs. 2339/-

                                  I raised online complain at MSDECL site (Complain no.[protected] in apri and was shocked to see that, status of said complain is reflecting as closed/resolved, without any intimation to me or correction in bill

                                  regards
                                  Umesh
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                                    Andypandy
                                    from Vasai-Virar, Maharashtra
                                    Jun 8, 2016
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                                    Address: Thane, Maharashtra, 401209
                                    Website: www.mahadiscom.in

                                    My consumer no. Is[protected] billing unit 4867.. From last 2 months my billing amount are so high. We are very surprised that we were out of town during this period and nobody was at home to consume this margin of electricity. We dont have ac, cooler, gyeser or electronic stove to use high margin of electricity. We are only two person to use electricity then also we are forced to pay more than 2000/- bill. Several times i have complained but no action taken. I have mailed to their helpdesk team and costomer care. Before 3-4 months they have changed with new meter (Nobody from our side complained regarding the old meter then also they have changed with new one saying that they received the complaint regarding the meter).

                                    Regards,
                                    Ramsagar pandey
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                                      thijyo
                                      from Mumbai, Maharashtra
                                      Jun 6, 2016
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                                      Address: 400709

                                      Sector 15, plot no 15. The cable lines are lying outside the house and not hidden underground. The electricty box is damaged resulting in sparks. It is causing threat to children playing in the surrounding. The mseb is asking for rs.8000/- for the same to be hidden underground which should have been otherwise been done at zero cost. Also the electricty box is more than 2years old and the mseb says they do not have new box
                                      Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
                                      please read the box as 20 years old
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