Mahadiscom / MSEB / MSEDCL Complaints & Reviews

"my msedcl (Maharashtra state electricity distribution company ltd) consumer number is[protected].

My bill for february 2016 dated 08/03/16 (Due date 28/3/16) was for rs 2610. This bill was paid online via billjunction (Transaction id[protected] on 23/3/16.

However my bill for march 2016 dated 12/4/16 (Due date 02/05/16) amounting to rs 6890 showed the february bill as unpaid and included it as arrears of rs 2664.35 though i have already paid the february bill as detailed above. The march bill of rs 6890 was paid online via billjunction (Transaction id[protected] on 30/4/16.

The error may therefore kindly be rectified and the overpaid amount of rs 2664.35 may be adjusted as credit in my next bill".


This is the online complaint i sent to helpdesk msedcl on 23/5/16. That too after several calls to the call centre (Complaint no 3995760) failed to resove the isuue. I personally visited the sub divisional office on 23/5/16 and after waiting for neary 2 hours was rudely told by the official there that he could do nothing since it was an online payment and that i was to send a mail regarding the same to helpdesk msedcl.

In response to my mail i got a request to send my bank statement showing debit of the february bill amount of rs 2610/-. I sent the required statement immediately on 23/5/16 as an attachment in the reply. Thereafter i have sent reminders on several occasions but have met a stony silence. Not even an acknowledgement of having received my mails.

I simply do not know what to do further. Please help.

R/sir,
Due to internet failure i had billed two times. But both time payment deducted from bank. Transaction details given below.
1 saturday, april 02, 2016 1:16 am
Medr/maharashtra /423520/ inr 983.41
2 saturday, april 02, 2016 1:16 am
Medr/maharashtra /424311/ inr 983.41
Consumer no:[protected]
March month's bill. So please help me to get the amount.

My self sachin suresh bondre.I m resided in nhavi (322) tal.bhor dist.pune last 7 days we r facing eltricity issue no elctricity available on my village or my home no one is attempting.whenever call to related person, he will solve the issue temp.
so its my request to u please attempt this case is higher priority and solve the problem

regards,
sachin suresh bondre.
[protected]
nhavi (322) tal.bhor disy.pune

My consum. No[protected]
No person has come for meter reading in month feb./march/april
Taken the meter reading in may.
It is for 703 units. My average consumption is about 150 to 200 units
It is for rs 8020
Bill for month of april is not distributed and online bill showing for rs 80
And units 3
O you are requested to correct my bill though i have paid it
And adjust the amount in next bill

Dear mseb team,
We are the resident of amar mahal and madina manzil at rabodi behind tabela, near najeeb mulla corporater office thane west 400601.

We are requesting you to visit and check the electric feder pillar at our location which is damaged and will drip down any time into road and most of the times its get sparked which is dangerous to nearby locators.

We have already given many complaints to our local authority. They are always giving us empty promises and doing nothing. So kindly am requesting you to look into this matter personally. If you do the needful then I shall be very much thankful to you.

Regards,
Praveen Naik
[protected].

Akhil siddique
[protected]

Sameer siddique
[protected]

Dear Sir
I received MSEDLC bill for Mar-16 with adjustment of Rs. 2339/-. This flat was not occupied by me for since May-15, as the erstwhile tenant has left and the flat was vacant. The meter was running properly and whatever minimum consumption was happening, I was getting the bill. From Jan-16 onward, my Aunt started staying alone their as she is a widow and I was getting proper bill. But in the month of Mar-16, I got a bill with adjustment of Rs. 2339/-

I raised online complain at MSDECL site (Complain no.[protected] in apri and was shocked to see that, status of said complain is reflecting as closed/resolved, without any intimation to me or correction in bill

regards
Umesh

My consumer no. Is[protected] billing unit 4867.. From last 2 months my billing amount are so high. We are very surprised that we were out of town during this period and nobody was at home to consume this margin of electricity. We dont have ac, cooler, gyeser or electronic stove to use high margin of electricity. We are only two person to use electricity then also we are forced to pay more than 2000/- bill. Several times i have complained but no action taken. I have mailed to their helpdesk team and costomer care. Before 3-4 months they have changed with new meter (Nobody from our side complained regarding the old meter then also they have changed with new one saying that they received the complaint regarding the meter).

Regards,
Ramsagar pandey

Sector 15, plot no 15. The cable lines are lying outside the house and not hidden underground. The electricty box is damaged resulting in sparks. It is causing threat to children playing in the surrounding. The mseb is asking for rs.8000/- for the same to be hidden underground which should have been otherwise been done at zero cost. Also the electricty box is more than 2years old and the mseb says they do not have new box

Hi,

For the account number deails as below :-
Consumer no. :[protected]

Bu :4636

/circle code :- sanghvi sub-dn.

Bill month :- apr 2016

Consumption : 219

Bill amount : 1, 630.00

Bill due date : 08 jun 2016


For last two to three months bill is coming excessive, while our consumption has not increased. The bill has increased from rs 530.00 in january to rs 1630 now but the electricity consumption is not that much.
The amount has almost tripled please take a action for this or let me know if need to get bill the meter checked.

Thanks
Anup

Too many power cuts in vishalnagar pimple nilakh area in pcmc...huge electricity bills are paid by us. Power is not their during d day and since last two days every night there is no power. One single rain which is not even like a big downpour, power was shut for more than 2 to 3 hrs.

It's becoming very difficult especially coz of mosquitoes and heat without electricity

Before people start to fall sick, Please take prompt action to resolve this issue.

Its been 10 months that we have shifted in the flat and every month our bill gets increased by 2000/- and now we are paying more that 16000/- per month when all o[censored]s staying in the house are working and so there is absolutely no consumption of electricity the entire day and even at night there is no possible way that we consume electricity worth even half of what we are paying. We complained about it 4 months ago and all of a sudden our bill dropped down to 3000/- from 8000/- which made us further sure that its not the consumtion its the electricity department. they know all o[censored]s are bachelors and working and we wont have time to waste in such matter so they are keep going increasing our elcetricity bill every month.

Dear sir/madam.
I am the serving soldier of indian army and presently serving with ncc, officer training academy kamptee, pin no 441001. My permanent home address is 'sai-sanket" house no 1139, jaimalhar colony, manjri (Bk), teh - haweli, dist pune.
1. I am the consumer of your company and my consumer no[protected]. I have received the bill for the month of apr 2016, amount rs 230.00. And the same have been paid on 23 may 2016. Now i have received the bill for the month of may 2016, amount rs 420.00 (Including the bill amount of apr 2016). And erroneously i have also paid online through my credit card on 28 may 2016. Hence, in view of the above you are requested to adjust the same in next bill.

2. Similarly, i have also another connection with consumer no[protected]. I have received the bill for the month of apr 2016, amount rs 1640.00. And the same have been paid on 23 may 2016. Now i have received the bill for the month of may 2016, amount rs 3600.00 (Including the bill amount of apr 2016). And erroneously i have also paid online through my credit card on 28 may 2016. Hence, in view of the above you are requested to adjust the same in next bill.

3. Please confirm the same for my information.

Hello sir,

We have above consumer number (Pune city), we used to get less than rs.700/- bill every month however we got bill of rs.1210/- for the period 26.03.2016 to 27.04.16.In this period my family were not staying in this home and we consumed electricity was very less. I have complained the same in nearest mseb however no result.

Kindly request you to investigate the same

Thanks

Consumer No:[protected] I made a payment of Rs. 14000/- to MSEB via online payment on 26th Jan 2015. I have the online receipt for the same. MSEB credited the amount to the account in the bill accordingly. After a couple of months, the amount of Rs. 14000/- was *adjusted* without any reason for the same. Till date, I have submitted three letters to MSEB about the irregular / illegal adjustment. I have not received any positive response from MSEB. Please provide a solution.

Dear sir,

I'm mr. Prashant dhondiba koli, the consumer of electricity being provided by msedcl. My consumer number is[protected]. My home address is as below:
Flno ua-201, swarvihar, sasane nagar sno 25/30/232 kalepadal / hadapsar pune - 411028.

From the last one year i've observed that i'm getting electricity of very high amount. For the month of march 2016, i got the electricity bill of 2180/-. For april 2016 as well as may 2016, i got electricity bill of 6490/- each though there were power cuts many times during these months. I agree that i used ac in the night, but the amount difference of the bill which i got for march and april is very huge.

I even registered the complaint for the march 2016 bill. However the customer care representative asked me to contact the local office of msedcl which is totally ridiculous. If they do not accept complaint over the phone then why they need the customer care department?

I still went to the sasane nagar msedcl office (Vardhaman township p2) in hadapsar pune. I was asked to submit the written complaint along with the copy of my bill which i did and submitted it on 23-may-2016 mentioning that i want to get my meter replaced. Till 02-june-2016, no action was taken on my written complaint. I went to the office again on 01-june-2016 for a follow up. The officer whom i submitted the bill didn't report to office even after 11:15 am, so i had to leave from there. That office people didn't event provide me their landline number. I again went to their office on 02-june-2016 and this time she sent a couple of wiremen to check the meter. They said the meter is normal but this high bill i reason they also couldn't mention anything. I asked them to replace it and told them that i'm ready to bear the replacement charge of 500/-. They mentioned that they will go to their office and call me on my mobile number which i 've mentioned in my written complaint. I did not get any call from them at all. I'm literally getting harassed with this excessive billing matter.

Kindly look into this matter and help me in resolving the issue.
Also let me know in case more information is required.

Thanks,
Prashant koli

Respected mam/sir,
Lease note here our meter no. -[protected], customer no.[protected], name :chandrashekhar b mor, pc-5, h. No.36, plot no-6, sharma chal, yavatmal.
With the above details related meter is faulty and defective. Due to this many times we had received excesses & wrong billing.
Kindly check the consumption history of this no. The average consumption is about 500 units. The maximum consumption was 1095 units in the special circumtances due to some function. Hence the present bill dtd. 23/05/2016 for rs.1940/- is not at all acceptable.

Thanking you,

Regards,
C. B. Mor

My electricity bill suddenly got increased to 13k (Last month) and this month rs14k (Current month bill). Earlier it came around 5 - 6 k. I am not using anything extra or any voltage things.
I raised complaints couple of times but no one didnot even came and check the meter to understand where is the flaw. Even i always off 1 week in each month still the charged bill was 14k this month, which is purely impossible.

My two recent complaints are:
3891368
3917026
Customer care people says we forward the request to the concerned team and they will call you (Everytime same response). It 's more than 1.5 months now.
I am not sure where to escalate this.

Consumer information
Consumer number[protected] bu 4690 midc - i s/dn.
Name shri sanjay balkrishna bhandarkar connection type lt
Address papular society ward naka nagpur 440015 contact numbers
Consumer no. Bu bill month consumption (Units) bill amount bill due date status
[protected] midc - i s/dn. May 2016 167.00 -310.00 16 jun 2016 live

Billing unit 4690:midc - i s/dn. Bill for: may-16
Consumer no:[protected] old consumer no:
Name: shri sanjay balkrishna bhandarkar
Address: papular society ward naka
Nagpur440015
* for any queries on this bill please contact msedcl call center :[protected]/[protected].
Pc/mr/route sequence 1/[protected] tariff 01 category lt i res 1-phase
Dtc: 4690378 conn. Load 1 kw duty 51
Pole no: 0pp-11 sanct. Load 1 kw supply date 30-apr-87
Meter no. Current reading previous reading m[censored]nit adj. Unit total
[protected] 167 0 167
.
Security deposit
Arrears: 0.00 held: 2, 240.00 demanded: 0.00

As on today 4 june 2016 - morning hours 6 am current reading is 53153
Meter reading on 2nd june 2016 – 4645
53153 – 4645 = unit consumed within 24 hours 48508


To
Maharashtra state electricity in charge (Msedcl’s)
Mseb office popular housing society
Kachimet, nagpur – 440023

Subject – maharashtra electricity board meter defective
As on 4 june 2016 - morning hours 6 am meter reading was 53153
Meter reading on 2nd june 2016 – 4645
53153 – 4645 = unit consumed within 24 hours 48508

Dear sir
Requested to check the meter and correct the meter reading
Way it has been changed this reading within 24 hours units consumed single face meter 48508
Immediately requested change of faulty electricity meter
53153 – 4645 = unit consumed within 24 hours 48508
Details attached
Kindly needed needful action

Your consumer

Sanjay bhandarkar
Consumer number[protected]

We are facing repeated power failures of one phase in our residential apartment. Despite posting complaint on the 24 hr customer care number no action is taken till morning and there is no electricity the entire night. This has happened 4 times in the past 12 days. We have even submitted a written complaint about the same to the mseb office in karvenagar. We need a permanent solution for this problem.

Hello sir,

Miter is faulty hence bill comes a lot consumer number is[protected], last three months bills come lots you can check online also, today i gave appication to your aundh branch to mr. Sanjay, he gaves me information good, he said one more appication give to baner branch to mr. Deepak babar, i went to mr babar he is not ready to take this appication as well as he was abusing me and telling to pay all bills rs 5740/- he was not ready to listen me any way, so please look in to matter
Rajendra
[protected]