Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Exceeded bill generation

Consumer No[protected]

We are really surprise for getting very high electricity bill for residential consumer for which i have already lodge complaint in June-2020 now we have recd bill for july-2020 is for Rs.3420/- (Rs.Three Thousand four Hundred twenty only for Consumer No.[protected] of Billing unit No.4160

my cell no.[protected] & E-mail i.d. [protected]@gmail.com...

I have received a bill of inr 40, 890.00 for the month of july 2020.. The bill is too high and i don't see any logic behind this bill.in january 2020, mseb gave me the bill of inr 28, 760.00 and at that time i paid the bill because the senior officer told me that all the bill after january will be logical. However, after april 2020 they again started sending me high bill (Which i didn't paid as yet) and all limit was crossed when they charged me approx 41k in july 2020. I need your help please in this

There are 2 distribution boxes in front of our society, which are very close to each other and are left opened without any fencing around it which is very danger

I have been without electricity since 26/7/2020 (4 days passed).

I have already raised two complaints[protected] &[protected], but of no use...because : If I raise a complainant via the app, it gets resolved without resuming the power supply .

* nobody ever looks into it or even tries to resolve it (just close the complaint as it is filed)...

* I try to follow up on the complainant by call, but can never get through to an operator...

*The most [censored] and hopeless service.

* All the modes of escalation and complaints are blocked, which makes it very difficult for a consumer to report a fault or raise a concern about the service.

As a consumer, I never fail to pay my bills then why should I not get the service that I pay for??????

Why do I need to follow up so many times????

Why do I need to beg????

Every month I have to report a loss of power supply (check the history of the complainant)...

How can I work from home?????
How to survive in this covid situation?????
I am forced to go out.. everyday as can't store food in the fridge...

Will you all compensate for the loss of my pay for all these days?????

Consumer number:[protected].
complainant ref:[protected]

In July 2020 I got a bill for Rs. 22, 490/- calculated for 2591 units . However the bill should be divided into 4 months from 11th March to 11th July 2020 and if you divide the billing per month should be Rs.5630/15 and for 4 months it will be Rs. 22, 520/60. I made payments of Rs. 10, 580/- during lockdown and after deducting the net amount payable should be Rs.11, 940/60. Accordingly rectify the bill and send me a fresh bill

I had paid my electricity bill of July month on 30/07/2020 through online payment of amount rs 1450. That time amount of 1450 rs was deducted from my boi bank account but transactions failed and some error occurred. Now payment of July month is not showing on the official website of msedcl, not in bill history and payment history. Please refund the deducted amount

R/sir,
My self jay narendra mane consumer number[protected] stating that i m paying regular bill for every month and my bill is 600 to 680. But in the month of july 20 my bill came 18570 which is very high and not correct.
As am working in railway protection force as a member of force i m requesting u that please correct my energy bill for the month of july 20.
Consider my complaint please.

Customer ID[protected]
Name- Zaindudden Dhuliyawala
Respected sir,
My name is Sandeep francis shelke
Leaving on rent on this billing address
Due to rent aggriment i able to pay electricity bill.
Last two month june and july 2020 eletricity bill is very very high..
Its comes 2480 Rs in June month. Which is i am not paid. Total bill on july2020 is 4360 Rs.
Main point is MSEB Electricity bill not given to mi.. near about 1200Rs. To 1500Rs i pay bill every month... why company apply extra bill charges without any information about eletricity unit uses

Complaint registered but no response from last month. Have forwarded complaint again on 29th july as july month bill has come with no correction.

Please refer complaint received against the below service request no.

Re: Service Request[protected] has been registered successfully

Also please check mail from the below mail I'd.

[protected]@gmail.com
Consumer No[protected], Billing Unit No 4795 to the the following.

[protected]@mahadiscom.in
[protected]@mahadiscom.in
[protected]@mahadiscom.in
[protected]@mahadiscom.in

Regards
Ramesh Pillai
[protected]

Dear sir,,

My consumer on[protected] and my average consumption since last 3 years 190 units per month.in this lockdown, i have paid for following units;

Feb2020-59units
March-170 units
April - 139 units
May-139 units
June - 987 units
July 227 units

We are unable to pay this huge amount

Consumer no[protected]

Mahavitran electiricity board for excess billing of rs. 20, 380.

The amount is exorbitantly high, the same wasnt informed by the board. The average bill every month is rs. 2000/- and we had already payed all bills till june 20.

Request you to investigate the matter and nullify the excess amount charged.

I have got excess electric bill
Name ; vitthal kamalapur
Consumer no ;[protected]
Meter no: [protected]
Amount : rs 6440

For my consumer number[protected] named gajanan magan bhavsar light bill came on higher side my shop is been closed from last 6-7 months till bill comes around 1240/- i had already paid previous bills

Units for april and may 2020, have been taken as constant whereas the entire units consumed has been put for the month of june. This has lead to high number o[censored]nits in the fourth slab charges (100rs per unit) and leading to a faulty bill.

Total units consumed by me are 2529 units. And the entire amount has been put for the month of june, leading to a bill of 27800.

The units should be averaged out between three months, as no units were taken for april and may.

Please rectify this asap, as i've been charged a fine also now.

I have paid my all bills till june 2020 online. Today received july bill and i shocked it was rs.5860. Kindly investigate.

Dear Team,

First of all Thank you so much for giving us best service in this pandemic situation.

I had registered complaint regarding high bill charge for the month of July 2020 .
I am tring your 24*7 customer care no, but after 3 min it's automatically disconnected.
Request you to provide current status of my complaint.

Details-
Consumer Name- Namdev Devare
Consumer no[protected]
Complaint no[protected]

I have received huge amount of bill without being used from past 3 months. i have shifted to another home. Minimal usage at my current address though i have received bill amounting 5050rs.
plz rectify the mistake in your system.

_ consumer number :[protected]
_ name:- shri zuzer j topiwala
_ sub division - 4607 - fire brigade sub dn.

tnz hope it resolves as soon as possible
submitting the meter pic below

This is regarding msedcl roha office.
Whenever we have a faulty meter and inform msedcl regarding the same, we are told to pay rs. 3000/- as a deposit/meter replacement charges. No receiipt or any other paper is provided in writing regarding money paid. Everytime we need to provide rs. 3000/- as a deposit for new meter.

We would like to know whether this deposit/charges is taken everytime as a process. Then what happens...