Sector 22 of kamothe has been facing issue since many years, as the distribution of electricity is from khanda colony & there is a electricity cut in every week. Also some days the electricity goes 10-15 times in a day for 5-10 or even higher time.
Most of the times when we call at mahavitran complaint number to ask them about the issue, they say they are unaware, as kamothe mseb is only taking care of sectors which are coming under kamothe and sector 22 is handled by khanda colony only.
I did ask them about the resolution and they said they were suppose to get a land from cidco in sector 25 where they would distribute our electricity directly there and it will come under kamothe & there will not be issues of electricity cut outs.
I also sometimes wonder, is kamothe a “village” or khanda colony, a village? Why does we get this kind of service despite of paying higher tariff, even higher then mumbai suburbs at present. Mseb is very very unprofessionally handling this kind of issue & i think kamothe sector 22 people are okay with this. But i wont keep silent and raise my concern, as this issue we are facing since many years & there are old age & small children at our home who are highly effected due to this, specially when there is a cut in the night.
Also one more thing, if you call this number[protected] to complaint about cut, most of the times this number is busy during night, one day i called at this number at 4am in the morning & it was busy & later the guy picked up & said was talking to someone personally. I was like, seriously, are you paid for things like this. The next morning i complained about him & their senior said there are many sectors & people keep calling, personal talks might not be the reason.
We are totally fed up with this electricity cut issue since many years & i am posting my complaint to get some help from here.
thanks