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Mahanagar Gas Complaints & Reviews

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Last updated Feb 14, 2024
Complaints 698
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Mahanagar Gas Phone Numbers

Toll free
1-800-229944
314
93
Phone
+91 22 2401 2400
203
73
Fax
+91 22 2654 0092

Mahanagar Gas Website

Mahanagar Gas Head Office Address

G-33 Block, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India
400051

Mahanagar Gas reviews & complaints page 22

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B
Bhalchandra Y. Sawant
from Mumbai, Maharashtra
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Billing on the estimated quantity - not considering the quantity informed vide sms

Address:Mumbai City, Maharashtra, western

For last couple of months, the billing for the consumption of gas has been made on the estimated quantity, as the house has been found locked during the visit of meter reader.

The meter reader was not visiting on the tentative date shown in the bill, but much earlier to that. The quantity informed vide sms has not been considered at all.

As a result the estimated quantity of gas consumption shown in the bill...
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K
Kamna Chawla
from Mumbai, Maharashtra
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Still not installed meter in piping

Address:Mumbai City, Maharashtra, 410210
Website:Mahanagar gas.com

Even after lodging complaints through calling customer service, emails or escalation no response. So frustrating. My complain mails are long. I had raised a request to install meter and piping in my flat bearing bp no. [protected] on 12th june via phone customer service and 13th via your website and then 16th and 19th june via app.

It is not being attended nor any update from your end. Only comment in 48 hrs or shortly. You...
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K
kiran sathe
from Mumbai, Maharashtra
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Connection not provided after 90 days of application

Address:Thane, Maharashtra, 400610
Website:consumer Complaints

Bp no [protected] new connection applied for on 17/3/2017 and made payment on same day. Within 90 days connection was promised till date no feed bank. Call center nos for communication are useless because there is no feed back inspite of several connection. Connection app no is wg/o/33876/2017 dated 17/3/2017. Call to mgl on 5/5/107 — 25/5/2017 — 17/6/2017 — 19/6/2017 - 20/6/2017. No positive response.
(Parag s sathaye)...
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D
Doshi bharat vrajlal
from Mumbai, Maharashtra
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Reconnection of my line after renovation of kitchen

Address:Mumbai City, Maharashtra, 400078

Dear sir, my bp no is [protected]. My gas line line was dissconnected around 7-8 june for my work in kitchen. Work was finished within 1-2 days & i requested for reconnection on 10 th of june & since 9 days are passed & no body is reported for reconnection. Everyday i am phoning for that & reply is given that your work in priority & some body will phone you. Sir in my house senior citizens are there & they can not eat out side food since my...
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G
Geetanjali pradhan
from Mumbai, Maharashtra
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Complaint for pending of new gas pipeline connection.

Address:Thane, Maharashtra, 401107
Website:Mahanagar gas

I geetanjali pradhan, having my bp no - [protected] have applied for a new gas pipeline connection on february 2017. As per the mahanagar gas ltd, i should get my connection with in 90 days but till today i didn't get any response from mahanagar gas. I went several times to local customer care office of mahanagar gas ltd at mira road branch but they are not responding to my request and telling me to contact head office. Please take the appropriate...
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G
Gwendolyn
from Pune, Maharashtra
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New piped gas connection

Address:421501
Website:Mahanagar Gas Ltd.

We had made final installment charges on 17th september, 2016, but i regret to inform you that even after nine months i am still waiting for my piped gas connection. Our bp no : [protected]. We had also made several complaints in the past, latest being on 18th april, 2017 and the docket no : 3204776.
In the above mentioned circumstances what i am supposed to do....
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L
lamia
from Mumbai, Maharashtra
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Damage to my premises during installation of pipe gas

Address:Mumbai City, Maharashtra, 400037
Website:mahanagar gar

The roof and parapet in my premises have been damaged during installation of pipe gas of mahanagar gas ltd. The company did not bother to inform us and did the drill work through the roof and cut open the nylon net even when we were not at home and inspite o[censored]s giving our contact number and requesting that we be informed when they need to do the work....
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M
Manisha Rattan
from Mumbai, Maharashtra
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Lazy and shabby job performed

Address:Mumbai City, Maharashtra, 400078

I reside in nahur west, prathamesh view society, an i hereby wants you to understand the pain in my heads becoz of lethargic work performed everytime by the mgl team.. They have given gas connection and we all know its not free of cost.. But the contractors they hire for digging n fixinig things are not worth to take care of things.. Plz dnt leave it till the work done and also plz appoint some officials from higher authorities to always...
+1 photos
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Address:Thane, Maharashtra, 421503

Hello mahanagar gas team,

We payed all amount after doing full payment you made connections in our building but still nobuddy getting his own connection in ready state. Please start this gas pipeline in urgent basis.in our area the building besides me getting connections and gas pipeline is also started. So why my building is facing please take immediate action and start this gas pipeline on urgent basis.
Kindly send...
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R
Rajos
from Mumbai, Maharashtra
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Gas distribution

Address:400 706

Mahanagar gas ltd dug the public road in nerul sector 20, which was widely used for transport and public for the setting up of new connections. The monsoon is going to come soon. So far mud layer was just closed and final clearance and finishing were not done after the digging which is giving lot of inconvenience to public can it be repaired immediately before monsoon since it is the prime duty to ensure the public convenience for a company...
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N
naazish
from Mumbai, Maharashtra
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Work left unfinished

Address:Mumbai City, Maharashtra, 400050

Digging and installing of lines began on 13 th May in our building Morning Star, Sherly Rajan Road, Bandra West. Lines have been put. Now rubble is not being removed and pits not filled up. So cars are continuing to be parked outside since more than 18 days. Contractor, engineer, no one answers their phones. We are totally disgusted with their unprofessional behaviour....
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K
kruttika deshpande
from Mumbai, Maharashtra
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Billing and customer no.

Address:400706
Website:Mahanagargaslimited

I had received a bill through mobile sms services giving all the details of my gas connection.We recently got the gas connection hence, it was our 1st bill, mentioning the details. But, unfortunately, I lost my phone, so, the detalis are all gone. I am unable to pay the bill and its last date is 25th may, 2017. We haven't yet received any hard copy of the bill....
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V
Vasant1970
from Mumbai, Maharashtra
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Till today not taking any action to connect new gas line.

Address:400012

Sir / Madam,

Already one year passed but till date not taken any single action to connect new gas line in our society. Our society is constructed new and we applied 1 year ago.
My reference No is [protected]. Katradevi SRA co-op.hsg.soc.ltd. potential is 150 Tenants. i visited several times for inquiry every time they r giving excuses.
please look into the matter....
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Address:Mumbai City, Maharashtra, 400071
Website:MAHANAGAR GAS

Mahanagar gas has accepted my application and initial payment of rs 6500. However till date they have neither installed pipeline gas at my residence nor have they sent anyone to do this. I have made several phone calls on their helpline 26594555. From here i am guided to (Extn: 4548 mr. Rishikumar) who is never really there to take the call. Needless to say that the work of installation is still not done. My bp number is : [protected].. I...
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B
Benji Property
from Mumbai, Maharashtra
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Gas connection still not done from 2010

Address:400 025
Website:Consumer clmplaints in Mahanager Gas

Dear sir,

We have paid deposit for our gas connection to our flat no. C2102 chaitanya tower against bp no.[protected] & ca no.[protected] in 2010. Still we have not got the connection and no body is doing the same even after so many complaints we have made. Kindly do the same at the earliest. Please contact mr. Ravindra kumar on his mobile no.[protected].

Best regards
Ravindra kumar...
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S
Soumitra Ghosh
from Mumbai, Maharashtra
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Gas connection not provided

Address:410210
Website:www.mahanagargas.com

My BP no. is [protected]. I had applied for gas connection in the month of Oct., 2016. I was told at the time of application that connection would be provided with in 90 days. Till now, connection has not been provided. I have contacted your Sanpada, Navi-Mumbai office a number of times but nothing has happened and no commitment has been given. It may be noted that in our building complex, Mahanagar gas connection is already available.br...
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G
Gaurav Jaju 21
from Mumbai, Maharashtra
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Installation of new connection

Address:Mumbai City, Maharashtra, 400092
Website:www.mahanagargas.com

Docket No. 2839862 to your BP No. [protected]

I have been provided with 9th time the date of installation of PNG connection as 30th April 2017. Whereas as usual no one turned up for the gas connection. It is almost 1 year I have made the payment now. I have unable to understand the reason for delay.

I am surprised how it is possible, in the same building later applied got the connection early and I am denied...
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K
koottla1
from Mumbai, Maharashtra
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Meter reading showing consumption - my absence away to native place

I had been to native place from 14.2.2017 till 19.2, 2017. The gas was locked on 14.2.2017 and meter reading taken as 1743161. Surprisingly, on my return, before opening the lock, the meter reading is showing as 1743304. I or nobody used the gas during this period.
I contacted your customer service on telephone when they asked me to see the reading for one day after closing during night and watch the reading on the next day morning...
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R
r sampath
from Mumbai, Maharashtra
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Gas not connected but bill issued for 2 months

Address:Mumbai City, Maharashtra, 4000051
Website:www.mahanagargas.com

CA No:[protected] BP no [protected]
I paid Rs 6500 plus 750 for PNG connection in May 2016 along with required documents.
No gas connection is given till date and no intimation as to when connection would be given.
I have been issued bills for gas consumption for last 2 months amounting to Rs 1454 (bill no[protected]
This is a clear case of cheating by M/s MGL, I will file a case in Grahak panchayat for holding...
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P
Priyanka Ashok Pangerkar
from Mumbai, Maharashtra
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Restart of Gas connection

Address:Mumbai City, Maharashtra, 400012
Website:mahanagar gas

Dear Sir/Ma'am,

I had walked in bandra complex office with written application and carbon copy of bill attached to application but concern person asked me to write an email or contact to customer support number[protected] / 6156500 but unfortunately no one has answered my calls since two days.

Since we are back in mumbai, I request you to restart the gas connection for our residence having the BP no.[protected]...
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