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Mahanagar Gas Complaints & Reviews

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Updated: Apr 18, 2026
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Mahanagar Gas reviews & complaints page 23

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M
Marita Coutinho
from Pune, Maharashtra
Aug 24, 2017
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Address: 400080

This with regard to complaint for excessive bill for bp..[protected] the consumption limit is too high after installing the new meter the pbill which used to be 500 for the last 15 yes has i creased to 2000. Kindly look into the matter. When i spoke to the consumer contact centre they said will check the meter with a charge that should be paid by me this is unacceptable
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    N
    newlook4yu
    from Mumbai, Maharashtra
    Aug 8, 2017
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    Address: Mumbai City, Maharashtra, 400092

    Sir,

    Payee name :[mahanagar gas (Mumbai)]
    Registration details:[[protected]]
    Bill amount :[3660.00]
    Due date :[20170821]

    I have not used gas for june july as i was in usa for 2 months.
    I just today returned from usa and got your bill for 3660. And shocked.
    Please check my meter properly and correct the bill.
    Thanking you
    Asha naidu
    D3 deepshal chs ltd
    Chiku wadi link road
    Borivali west
    My consumer no is [protected]. I have paid for connection and amount debited from my account more than a year back. There is no feed back about the status and and mahanagar gas is taking abnormally a long time to provide new connection and holding our money without interest
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      A
      anandoth
      from Mumbai, Maharashtra
      Aug 3, 2017
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      Regret to inform that though i had made payment of rs.5750 thru canara bank chq. No.410529 dated 29/02/2016, gas connection has not been made to our flat 1501, park view, plot no.66, sector 20, kharghar. Please note that gas supply is already provided for the building and some flats are using for over 1 year. We have visited yugandhara, kharghar office find that there is no responsible person available in the office - all are visiting site. During last visit around noon on 31/7/17, the person at reception contacted customer care call centre and the person roopa who answered said that we will get a call within 48 hours from mahanagar gas. Today when i called kharghar office, i was told to call sanpada office - but no response from tel 27843101 to 5. Would appreciate if you can respond on telephone/email and provide the connection.
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        A
        Abhik7799
        from Mumbai, Maharashtra
        Jul 9, 2017
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        Address: 400067

        I have been promised installation at my residence for piped gas within 6 months from the payment done...however despite having called their helpline more that 6 times i have been handed with just lame promises by their Customer service reps...this is the height o[censored]nprofessionalism from a listed company like Mahanagar Gas ltd...by BP number give to be is [protected] in the name of Abhik Jitendra Shah, residing at Mahavir Nagar, Kandivali west, Mumbai 400067
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          P
          Prakash Chinnadurai
          from Mumbai, Maharashtra
          Jul 5, 2017
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          Address: Mumbai City, Maharashtra, 400089
          Website: MGL

          We are Registered Society under Radhika Residency CHS Ltd.

          The following documents have been given to your officials Mr. Pradip and Santish ( [protected] / [protected])

          1. Building has been given Part OC by SRA, and the same was collected by your officials. Pls check with with your DMS system or the representatives. In tilak nagar No building has been given OC, but you guys have given MGL connection to so many buildings.
          2. Fire Noc was collected by your officials
          3. Floor Plan drawing. The same was collected by your officials - as per approved plan by SRA
          4. B form also submitted

          MGL has collected deposit of Rs. 6000 from almost 86 members in 2014. Most of the members got the letter from MGL says the connection will be given by Aug 2015. Even after 2 yeras from the letter no connection and no communication from MGL

          After collecting all documents from society, the MGL connection confirmation letter issued to all 84 members in the building and Deposit of Rs. 6000 collected.

          There is no Recon process or audit process to refund the money of give connection to customers. Such a large company, how could they do like this with customers by taking money and not giving connection?
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            B
            Bhalchandra Y. Sawant
            from Mumbai, Maharashtra
            Jun 27, 2017
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            Address: Mumbai City, Maharashtra, western

            For last couple of months, the billing for the consumption of gas has been made on the estimated quantity, as the house has been found locked during the visit of meter reader.

            The meter reader was not visiting on the tentative date shown in the bill, but much earlier to that. The quantity informed vide sms has not been considered at all.

            As a result the estimated quantity of gas consumption shown in the bill is less than the actual quantity of consumption of gas, as informed by me through sms
            Team

            I am experiencing at least triple value of Bill generating for my gas connection and this is repeating from last 6 monthmonths.

            I wanted to revie1 my meter billing or in case any Leakage happening at some points.

            Please do the needful.
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              K
              Kamna Chawla
              from Mumbai, Maharashtra
              Jun 22, 2017
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              Address: Mumbai City, Maharashtra, 410210
              Website: Mahanagar gas.com

              Even after lodging complaints through calling customer service, emails or escalation no response. So frustrating. My complain mails are long. I had raised a request to install meter and piping in my flat bearing bp no. [protected] on 12th june via phone customer service and 13th via your website and then 16th and 19th june via app.

              It is not being attended nor any update from your end. Only comment in 48 hrs or shortly. You also have entered my contact no incorrectly instead of [protected] you have entered 29011320.
              Jun 22, 2017
              Updated by Kamna Chawla
              Dear Sir / Madam,



              Thank you for giving us an opportunity to serve you and we acknowledge receipt of your e-mail appended below.



              Our team will review your concern with due care and update the status to you suitably. However in order to track your status for the service requested, we hereby assign the Docket No. 3285572 to your BP No. [protected] and request you to kindly quote this docket number in case of any further correspondence with respect to this specific matter.





              Assuring you of our best services at all times.





              Regards

              Customer Care...Reply from their end
              Jul 25, 2017
              sahadev more's response
              complaint no 3338136 DT 20/07/2017
              I have booked a Piped Gas Connection on line and made a payment of Rs. 6, 500/- on 24.06.2017. I have not yet received the receipt of the payment made. My application No. is WG/O/35854/2017.
              माहनगर गॕस कं
              कळविण्यात येती की गुरूदिप सोसायटी मधील गॕस कनेक्शान पूर्णपणे न झालेने आम्ही तक्रार नोंदवत आहे
              हि विनंती

              गुरूदिप सोसायटी गौरीगणेश च्या मागे कत्राप बदलापूर पूर्व
              पिन नं 421503
              sahadev more's reply, Oct 15, 2017
              माहनगर गॕस कं कळविण्यात येती की गुरूदिप सोसायटी मधील गॕस नविन कनेक्शान सर्व सोसायटी साभासद क् नं BP no 1100926711 सहदेव मोरे
              BP no 1100926710 दिलिप व्यापरी BP no 1100926712 किशोर आरोटे
              BP no 1100926713 आजित ताबंडकर BP no 1100926714 प्रदिप मोरे हे सर्व आतील आणि बाहेरील पाईप कनेक्शान 7 महीना पुर्व झाली फक्त मिटर आणि मेन कनेक्शान झाली नाहीत हे आम्ही कस्टमरकेरला हि तक्रार नं 3338136 दिंनाक 20/7/2017 केली होती परंतु त्यांनी हि दखल दिली त्याचा सहदेव मोरे दि.27/07/2017 फोन नं 02261564545 फोन पण आला की आम्ही 15 आॕगस्ट आत मध्येच कनेक्शान होईल व रागिनी बंगल्याच कनेक्शान झाल्यानंतर आसे सांगितले आहे आणि त्या बंगल्याचा आम्हाच्या सोसायटीचा काही संबंध नाही परंतु ते काम आता पर्यत पूर्ण केले नाही त्या नंतर आम्ही दिंनाक 6/9/2017 डॕकेट नं 3406281 part 1 आणि डॕकेट नं 3406279 part 2 तक्रार केली होती त्या नंतर चार दिवसानी माला फोन आला होता की दोन आठवडे मधे होईल सांगितले होतो आणि जर 15 दिवसात काम झाले नाहीच व त्या कडे दुर्लक्ष केले तर आणि तुमच्या कडून होत नसेल तर कळाविणे व आसे सर्व साभासदचा मताने आम्ही ही तक्रार कनझुमरला नोंदवितो असे पण कळविले आहे
              हि विनंती
              सेक्रेटरी
              दिलीप व्यापारी
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                K
                kiran sathe
                from Mumbai, Maharashtra
                Jun 20, 2017
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                Address: Thane, Maharashtra, 400610
                Website: consumer Complaints

                Bp no [protected] new connection applied for on 17/3/2017 and made payment on same day. Within 90 days connection was promised till date no feed bank. Call center nos for communication are useless because there is no feed back inspite of several connection. Connection app no is wg/o/33876/2017 dated 17/3/2017. Call to mgl on 5/5/107 — 25/5/2017 — 17/6/2017 — 19/6/2017 - 20/6/2017. No positive response.
                (Parag s sathaye)
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                  D
                  Doshi bharat vrajlal
                  from Mumbai, Maharashtra
                  Jun 19, 2017
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                  Address: Mumbai City, Maharashtra, 400078

                  Dear sir, my bp no is [protected]. My gas line line was dissconnected around 7-8 june for my work in kitchen. Work was finished within 1-2 days & i requested for reconnection on 10 th of june & since 9 days are passed & no body is reported for reconnection. Everyday i am phoning for that & reply is given that your work in priority & some body will phone you. Sir in my house senior citizens are there & they can not eat out side food since my kitchen is closed since last 15 days. Pl. Do the needful, it is very very urgent. — mrs. Jayshree doshi.
                  Require link to pay online for new connection rs. 6, 500/-

                  [protected][protected]
                  Booking No.
                  wa/0-34812/2017
                  on
                  21/4/2017
                  [protected][protected]
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                    G
                    Geetanjali pradhan
                    from Mumbai, Maharashtra
                    Jun 17, 2017
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                    Address: Thane, Maharashtra, 401107
                    Website: Mahanagar gas

                    I geetanjali pradhan, having my bp no - [protected] have applied for a new gas pipeline connection on february 2017. As per the mahanagar gas ltd, i should get my connection with in 90 days but till today i didn't get any response from mahanagar gas. I went several times to local customer care office of mahanagar gas ltd at mira road branch but they are not responding to my request and telling me to contact head office. Please take the appropriate action to get my job done as early as possible.
                    Thanks
                    Geetanjali pradhan
                    Bp no-[protected]
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                      G
                      Gwendolyn
                      from Pune, Maharashtra
                      Jun 14, 2017
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                      Address: 421501
                      Website: Mahanagar Gas Ltd.

                      We had made final installment charges on 17th september, 2016, but i regret to inform you that even after nine months i am still waiting for my piped gas connection. Our bp no : [protected]. We had also made several complaints in the past, latest being on 18th april, 2017 and the docket no : 3204776.
                      In the above mentioned circumstances what i am supposed to do.
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                        L
                        lamia
                        from Mumbai, Maharashtra
                        Jun 11, 2017
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                        Address: Mumbai City, Maharashtra, 400037
                        Website: mahanagar gar

                        The roof and parapet in my premises have been damaged during installation of pipe gas of mahanagar gas ltd. The company did not bother to inform us and did the drill work through the roof and cut open the nylon net even when we were not at home and inspite o[censored]s giving our contact number and requesting that we be informed when they need to do the work.
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                          Manisha Rattan
                          from Mumbai, Maharashtra
                          Jun 10, 2017
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                          Address: Mumbai City, Maharashtra, 400078

                          I reside in nahur west, prathamesh view society, an i hereby wants you to understand the pain in my heads becoz of lethargic work performed everytime by the mgl team.. They have given gas connection and we all know its not free of cost.. But the contractors they hire for digging n fixinig things are not worth to take care of things.. Plz dnt leave it till the work done and also plz appoint some officials from higher authorities to always check the work dne at the end.. Our side my society the debris r left by the mgl people after the work is completed.. Its been more then a month for me and i can see no one is taking responsibility on their own and always want us to rite mail and letters for the work which shld have been done by them at the time of thr project,.,.. Kaam karo lekin accha karo kyun ek aam aadmi ko pareshan karne main lage hai sab... This is highly ridiculous behavior to expect that people shld complaint n then we will take action and also take some bribe.. Hattsoff ot our nation.. Jo fully developed ho sakta tha but aaj bhi pichda hua hi hai : (
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                            Prasad Gawde
                            from Morjim, Goa
                            Jun 10, 2017
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                            Address: Thane, Maharashtra, 421503

                            Hello mahanagar gas team,

                            We payed all amount after doing full payment you made connections in our building but still nobuddy getting his own connection in ready state. Please start this gas pipeline in urgent basis.in our area the building besides me getting connections and gas pipeline is also started. So why my building is facing please take immediate action and start this gas pipeline on urgent basis.
                            Kindly send your engineers to check and start this gas pipeline. Waiting for your reply.

                            Contact person: prasad gawde
                            Address: kadamb heights chaitanya sankul near veer jijamata udyan badlapur east 421503

                            Thanks & regards
                            Prasad gawde
                            [protected]
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                              R
                              Rajos
                              from Mumbai, Maharashtra
                              Jun 5, 2017
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                              Gas distribution

                              Address: 400 706

                              Mahanagar gas ltd dug the public road in nerul sector 20, which was widely used for transport and public for the setting up of new connections. The monsoon is going to come soon. So far mud layer was just closed and final clearance and finishing were not done after the digging which is giving lot of inconvenience to public can it be repaired immediately before monsoon since it is the prime duty to ensure the public convenience for a company...
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                              naazish
                              from Mumbai, Maharashtra
                              May 30, 2017
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                              Address: Mumbai City, Maharashtra, 400050

                              Digging and installing of lines began on 13 th May in our building Morning Star, Sherly Rajan Road, Bandra West. Lines have been put. Now rubble is not being removed and pits not filled up. So cars are continuing to be parked outside since more than 18 days. Contractor, engineer, no one answers their phones. We are totally disgusted with their unprofessional behaviour.
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                                kruttika deshpande
                                from Mumbai, Maharashtra
                                May 22, 2017
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                                Address: 400706
                                Website: Mahanagargaslimited

                                I had received a bill through mobile sms services giving all the details of my gas connection.We recently got the gas connection hence, it was our 1st bill, mentioning the details. But, unfortunately, I lost my phone, so, the detalis are all gone. I am unable to pay the bill and its last date is 25th may, 2017. We haven't yet received any hard copy of the bill.
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                                  V
                                  Vasant1970
                                  from Mumbai, Maharashtra
                                  May 15, 2017
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                                  Address: 400012

                                  Sir / Madam,

                                  Already one year passed but till date not taken any single action to connect new gas line in our society. Our society is constructed new and we applied 1 year ago.
                                  My reference No is [protected]. Katradevi SRA co-op.hsg.soc.ltd. potential is 150 Tenants. i visited several times for inquiry every time they r giving excuses.
                                  please look into the matter.
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                                    H
                                    himani banerjee
                                    May 15, 2017
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                                    Address: Mumbai City, Maharashtra, 400071
                                    Website: MAHANAGAR GAS

                                    Mahanagar gas has accepted my application and initial payment of rs 6500. However till date they have neither installed pipeline gas at my residence nor have they sent anyone to do this. I have made several phone calls on their helpline 26594555. From here i am guided to (Extn: 4548 mr. Rishikumar) who is never really there to take the call. Needless to say that the work of installation is still not done. My bp number is : [protected].. I would like to lodge a complaint against them as they are harassing people like me and not doing their job
                                    May 14, 2017
                                    Yashada's response
                                    Reconnection of gas pipeline with changing the nominee for the flat no.2 ground floor.Nishgandga Bld Ankur co operative housing society.Goregaon west.Mumbai 400104
                                    May 14, 2017
                                    Yashada's response
                                    Reconnection with changing the nominee for the flat no2.ground floor.Nishigandha Bld.Ankur co.op housing society. Next to Best colony.Goregaon west.Mumbai400104
                                    I have to restart gas pipeline with changing of nominees for flat no.2 ground floor .Nishgandha Bld .Ankur co.op.hsg .Next to best colony.Goregaon west .Mumbai 400104 Kindly help.
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                                      Benji Property
                                      from Mumbai, Maharashtra
                                      May 12, 2017
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                                      Address: 400 025
                                      Website: Consumer clmplaints in Mahanager Gas

                                      Dear sir,

                                      We have paid deposit for our gas connection to our flat no. C2102 chaitanya tower against bp no.[protected] & ca no.[protected] in 2010. Still we have not got the connection and no body is doing the same even after so many complaints we have made. Kindly do the same at the earliest. Please contact mr. Ravindra kumar on his mobile no.[protected].

                                      Best regards
                                      Ravindra kumar
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