Mahanagar Gas Complaints & Reviews

I have applied for Mahanagar Gas Ltd. Mumbai pipeline connection, through an agency. There has been no response of any kind even after more than 4 months having elapsed. I haven't even received a cust.relship no. Agency: Sarvoday Entp. appl no. AF 002518/1314 Agent: A. M. Pednekar RRF control no. [protected] paid vide ch.no.000009 HDFC Bank, dtd 31/7/2015 for Rs.6250....

This is to inform regarding the delay in connection of gas meter, where mahanagar gas has asked me to submit the cheque against meter. It's been more than a month, now they are saying tentative date of connection will be 31st Jan 2016, Since the line is already installed till kitchen & it is activated too. It should not take so long just to make the connection from meter to gas stove. If it is going to take such long period so why you guys...

Hi, MGL BP no. [protected]. complaint no.: 2354294 - last called them[protected] on[protected] Applied for connection in May'2015. They said, keep chasing us using the above BP no. for all issues till eternity and thats exactly whats happening. Promised pathatic service and thats what i m getting. Once a complaint number is generated, issue will be solved. Ha Ha Ha Ha! 1. Every time i call the number, the automated help...

Dear Sir/Madam This has reference to the gas bill of consumer no.[protected], please be informed that, we are not receiving the Managar Gas bill regularly. We are irregularly receiving the bills with huge arrears and notice of disconnection. Without our fault, we will be penalized for no reason. We humbly request you to send the bill on time, so that the payment can be made without any delay. Please be informed that bill no.[protected]...

Pipeline already there in my house only the Meter need to be connect. So, I have logged the complaint to Mahanagar GAS regarding Meter Connection. They have giving excuses every time. I am suffering this issue from June 2015. But no one responding to me....

I have applied for the new gas line connection in and have paid Rs.6250/- via net payment, in the name of Mr. Dinesh Jagdish Ramteke, Hiral Green, Near Rose Garden, sidhivinayak nagar, mira road ( East), Mumbai (M) 401107 I have made many calls to customer care various times. But till date my connection is pending. It is more than8 months passed, the connection is not being given to me. I am given only assurance that the line will be connected...

Since 4 months I did not received Bill. I tried contacting then through email about my bill but they don't even bother to reply. Later I got busy with my work so I forgot tht i have not received Bill on time. I got Bill now after 5 months and they charged me late payment charges of Rupees 106/- and now they r not helping me. CONSUMER no:[protected] BP no: [protected] These guys r cheating the customers and when I called them now and...

Hi,
I Gaurav Gupta (MGL BP no. [protected]) had applied for a domestic gas connection on 24th May 2015, though promised that the connection will take a maximum of 90 days for installation( as suggested by their website and call representatives)I till date have received no calls or information as to why the connection has not been done till date. It has been over 6 months now.

I had called several times to the customer...

I had registered a request for new png connection on 31st Aug 2015 for already gasified bldg.Had paid the installation amount of Rs 6250/- also on the same date.However despite several calls n emails the customer care refuses to let us know the expected date of connection ...its been 3 months already.also they do not reply on emails...have been told that there is a delay in connection due to some other pending work of theirs ......

Pl note work for Mahanagar Gas pipeline had commenced a month back in our building at Shanti Heights, Plot no.2, 3, 9B, 10 in both wings ( A & B ) . Pipelines have been installed in some flats and meters are also fixed. But in my flat at A wing 502, internal pipelines connection and meter fixing is not yet done. Request you to complete the pipeline fixing work asap. Pl call me on my mobile number [protected] to fix timing as me & my...

It is a harrowing experience with Mahanagar Gas contact centre. Inspite of logging a call 7 days before no one has come to refit the gas pipe. First call logged on 30th Sep and received a ticket number. When I chased on 2nd October I was told request is being forwarded. When I called on 3rd I was told call is logged only on 2nd October which is incorrect and they do not have reference of the ticket first raised. Each time I am just told...

Mahanagar gas, sent me an inflated bill for sept, with arrears and penalty for non-payment of July Bill(bi-monthly) Inspite of 5000 debited to my account for VDS ON 25 JULY 2015.chq no.20520. Several phone calls to various persons ( not toll free) were not fruitfull.They insisted on proof ( scanned copy) I am a Senior Citizen, and had to go to a cyber cafe to do the needful Am awaiting a response from them. Proof was sent 24th Sept. No...

Dear sir, B.P. No. [protected] Bill no.[protected] date.24/08/15 C.A.[protected] The bill referred above for consumption of 68 scm is not agreed to us since it is four times then the regular consumption. Please check on this as I am very upset with such kind o[censored]nfair amount, kindly look into this and send me the fair amount of my bill. As per my previous consumption in April 2015 it was Rs. 591 and for June 2015 it was...

Mahanagar gas has an a very incorrect way of billing 1st they bill on estimated bills and inspite of sending them screen shots and sending photos of the gas meter they still bill on estimated basis. Today on the 04/09/15 they sent someone by the name sunil.P. To collect the bill amount rs 1286 which was not due untill the 14/09/15 and while i was away on my duty at work he went to my house and the man was very adamant he spoke in a very...

Everytime we get bill of app rs 100 for our gas connection but this time we got bill of rs 595.00 which is not at all acceptable as we do not have large use of gas at our home. Request to look into this and help in getting the issue solved....

I am an existing customer of MGL and since years Most of the time (80%) I get my bill on assumption basis. My complaint no is 2412867 . I am always at home but I could hardly see their reader visited my premises and not even any yellow paper(which they say they use to put at door when someone is not at home) . previously also I complained in Dec 2014 but again same thing is happening. i spoke to their customer care executive he said to file...

Dear Team, We book new MGL connection on 21/5/15 with payment done by cheque it’s over then month now but still not getting any proper responses for connection to be done, As we are shifting our new home i required it on urgent basis, as our all renovation work has been affecting . So please look into it and do the needful asap. My detail as below Application No WG/O/22998/2015 BP No [protected]...

17/7/15 From Zutshi, Jawahir Lal BP no. [protected] CA no.[protected] Bill no.[protected] Bill date 05/07/15 Dear sirs, The above bill received by me yesterday shows an outstanding amount of Rs. 556.03 containing delayed payment charges of Rs 109.03. i am unable to understand how delayed charges have been billed when all payments as per bills received by me have been paid much before the due dates. The last bill before the present...

Refer above no gas was booked and deposit of rs6250 paid. By net banking
The bldg has piped gas and the mahanager gas tech have surveyed the flat and confirmed gas will be installed in two days however the same has not been done nearly three weeks have after the vist.
The name of bldg is VEDANTA off mg rd goregaon west mumbai 62...

30th June i had visited MGL Thane office to apply for new PNG. The staff provided number of Mr. Ansari who visited my premise on 2nd July and collected chq and documents alongwith form. He said that receipt can be collected from MGL Thane office after 48 hours. 16th july 2015, i visited MGL Thane office..was told..Ansari no longer working with MGL. They are not able to trace my documents nor the chq. MGL is an ISO 9001 accredited firm....