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Mahanagar Gas Complaints & Reviews

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Last updated Feb 14, 2024
Complaints 698
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Mahanagar Gas Phone Numbers

Toll free
1-800-229944
314
93
Phone
+91 22 2401 2400
203
73
Fax
+91 22 2654 0092

Mahanagar Gas Website

Mahanagar Gas Head Office Address

G-33 Block, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India
400051

Mahanagar Gas reviews & complaints page 31

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R
rajeshbheda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging delay payment charges.

Address:Thane, Maharashtra

Mrs. Harsha K Bheda, Plot no.119, A/6/601, Solanki Dham CHSL, EE Highway, Louiswadi, Thane (W)-400604 To, The Mahanagar Gas Limited, Pay & Accounts Bldg, Near Family Court, Bandra-Kurla Complex Bandra (East) Mumbai – 400051 Subject: - Charging delay payment charges. Respected sir/madam, My CA no.[protected] is this. I want your clarification for charging me Rs.25 as a delay payment charges since...
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omkar9000
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about mistaken identity

Address:Mumbai City, Maharashtra

I Krishna Maloji Modak a citizen of Mira Bhayandar Road road, opp golden nest, Sai Prasad bldg B/403 [BILL NO:[protected]] [meter no:417122]
I have been facing the problem of mistaken identity while submission of bills from 3 months from now.
I had submitted my phone no., photograph of my meter, and my email id in your office in bandra. But even thou subission of all details i don't recieve my own bills but a bill of the...
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Vish Vish
from Mumbai, Maharashtra
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Excessive billing while no actual consumption

Address:Mumbai City, Maharashtra

Name : POOJARY VISHWANATH
BP No. : [protected]
CA No. : [protected]


Dear Sir / Madam,
For the past 2-3 months I am receiving excessive billing which is not in line with my actual gas consumption. Also, last month, for the complete period we were out of Mumbai, and hence no gas consumption. However, we received the similar invoice for it as well. What is going on with MGL.

And...
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N
naiduvenkatesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compensation for Shorfall

Address:Mumbai City, Maharashtra

What is this "COMPENSATION FOR SHORTFALL" charges? If customers don't consume piped-gas as MGL expects, do they have to pay compensation? Zabardasti charges? Like the Govt. zabardasti extracts service tax, this tax, that tax? tax tax tax. Please explain...
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T
Threads
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer of gas connection in my name

Address:Mumbai City, Maharashtra

My name is jeny shah, I have purchased a flat from mrs poonam jamthani at thane, solitaire tower, manpada, flat no 301 in the a wing, When I went to the thane branch to get the transfer done in my name, the lady guided me the set of documents to b attached, I submitted all the documents that she had mentioned, explaining her that the first owner of the flat was mr.kamlesh Nathani and the second owner mrs.poonam jamthani, her son mr, rajesh...
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E
excel.sanjay22
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PNG Connection not installed in the 6 months bp #1100721115

Address:Mumbai City, Maharashtra

This is with the reference number BP # "[protected]". This is registered with my spouse name "Sonal Jain.I have done payment in the month of Jan 2014 for the Gas connection @ my house. I was the first who paid amount very first in my society. Now the all things are done for others.I am still waiting since 6 months. My connection is not yet started.Please look in to this on urgent basis. Even, I have made a complaint, they are saying it is...
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H
Hitesh Sonavane
from Mumbai, Maharashtra
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BILL payment issue !!!!!!!!!

Address:Thane, Maharashtra

I the undersigned have complaint for MGL, I am user of MGL PNG Gas service since many years, it has been observed Excessive and Over Billing. Bills have started coming Rs.2000+ which is alarming. When we were LPG user, 1 Cylinder used to serve for 1.5 months Issue needs to be addressed by MGL on priority, checking the Meter etc, to set right the over billing issue. Since October my bill are generated Rs .2000 /- we have take concern thing...
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Poojasawant
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-responsive service

Address:Mumbai City, Maharashtra

This is regarding a Purchase Order placed on an authorized dealer of Adidas for female sports shoes. We had placed an order on your authorized dealer M/s Nijhawan Travel Service Pvt. Ltd. (located at Shop No. 5 & 6, Swarah Rekha, Linking Road, Khar West, Mumbai – 400052) on 24.03.2014 for supply of 13 Pairs of Adidas Female Sports shoes. (PO attached for kind reference) Our representatives had visited the shop and chosen the design...
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kamaljeetsingh sahota
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Over and Excessive billing

Address:Thane, Maharashtra

I the undersigned have complaint for MGL, I am user of MGL PNG Gas service since many years, it has been observed Excessive and Over Billing. Bills have started coming Rs.2500+ which is alarming. When we were LPG user, 1 Cylinder used to serve for 1.5Months Issue needs to be addressed by MGL on priority, checking the Meter etc, to set right the over billing issue. CA :[protected] BP : [protected] Urgent help solicited... Tried...
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Address:Mumbai City, Maharashtra

Dear Sir,

Mahanagar Gas Ltd has harassed me a lot for the PNG connection. They had taken my money first and after 3 month now they are denying to give me PNG connection by giving a crap reason that my neighbour is not allowing them to do their work. Now instead of taking action on the person who is not allowing them to do their work they are harassing me and not giving me PNG connection.
Their contractors are visiting...
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Yana Sangera
from mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High Bill amount

Address:Mumbai City, Maharashtra

Please note that our recent bill dated 19/10/2013 is amounting Rs. 4887/-. Kindly have the same rechecked at your end as our consumption of gas is not at all that much. The bill amount is very huge and needs to be reviewed again. Kindly revert on this on urgent basis. Thanks. Regards, Yana Sangera - [protected] (On behalf of Arun Bhoir)...
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tusharmenger
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indefinite delay for new connection

I had requested for PNG at my residence in november 2012 and I had even submitted my cheque for the same cause(of Rs.6250) on 24/12/2012 and in november,2012 i was said the same would be done in 45-60 days but it dint happen so. i called a help line and a complaint no. of 1351771 was generated on 19/1/2013 and a new complaint of 1378961 on 19/2/2013. For my first call to help line on 28/3/2013 i was informed that m cheque was not passed...
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G
gmhjn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Continuous delay in new connection for last 6 months

My connection request is getting continuously delayed by Mahanagar Gas Limited for last 6 months since application and have further asked me to wait for 2 more months. They have encashed my cheque in May and are extending deadlines on every month basis. This is despite the fact that society has a gas pipeline, and which is going right in front of my kitchen window. House is in Powai, Chandivali area BP no:[protected] 1st request...
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suribbles
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in pipeline installation

Address:Powai, Mumbai Suburban, Maharashtra

Application No. WG/0/4822/2013
Complain number: 1445977
BP No is [protected]

Gas line already available in the building. Landlord NOC submitted in March 2013. Got a confirmation email from [protected]@mahanagargas.com saying "As per the feedback received from the concerned department, would like to inform that your work would be done by 15.07.2013". No one turned up on 15th of July in spite of calling again...
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Seema Dhamasker
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect, Incomplete information & also denial of information.

Address:Maharashtra

Hi,

From last 4 weeks i am visiting the office of mahanagar gas office located at mira road near eskay stone,, even after confirming ample number of times it was always incomplete information passed by the members sitting in that office even i had a word with Mr. Nagnath but no proper responce given by them.... & when they were not ready to take my cheque & regestration i even tried goin back to their site but it was...
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D
deepal2310
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation of New Gas Line

Address:Mumbai City, Maharashtra

This is regarding the new connection which we have applied in the name of Kishori U Mehta. The application was filled in by the agent of Mahanagar Gas in October 2012. A cheque of Rs.6000/- was handed over to him as application fee and it was promised that the connection would be provided to us within 90 days. The mahanagar Gas is already available in other flats in our Society i.e. Vedant Goregaon Ganesh Co-operative Housing Society, Goregaon...
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painick
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inflated bill

Address:Mumbai City, Maharashtra

To bring to your notice, the pathetic attitude of all Mahanagar staff includin customer service, one person I spoke to, named Chandrakant Sharma was worse, he refused to file a official complaint when I was requesting to do so, citing some vague reasons, when I clearly told him, I was on minimum rental plan of Rs 50/- you have sent me a bill of Rs almost 600/- in error! Is this the way staff behaves normally, who makes a customer feel like...
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Ibrahim Ronaque
from Andheri East, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No MGL gas connection done more than 3 months after payment

Address:Mumbai Suburban, Maharashtra

Hello sir,

We applied for a Gas Connection with Mahanagar Gas Limited on 16th October 2012 at residence address D5/28,D-wing, Greenfield CHS, JVLR, Andheri East Mumbai 400093. The sales representative promised us that the gas connection will be available at our premises within 3 months from the date of registration but till now there is no sign of any MGL representative coming at our premises for any fitting or setup. We have...
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A
ankit2121
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect billing

Address:Mumbai Suburban, Maharashtra

My previous bill dated 16/11/2012 showed the meter reading as 69 (A) while the reading was 34!!!
My current bill dated 16/01/2013 showed the meter reading as 106 while the reading as of 23/01/2013 is 43 as attached the photograph.

Your tele customer care says that the person MGL came to my house to read the bill and based on
that the bill has been prepared, in fact no one came to read the meter till now!!!br...
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markpcolin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No gas supply since afternoon of 13/12/2012 till now

Address:Thane, Maharashtra

I want complaint regarding no supply of gas through piped Mahanagar gas ltd.since 14.30 hrs on 13/12/2012. and i dont what time it will start.
My complaint is that, Mgl has not bothered to inform the consumer regarding why there is no supply of gas or what time it will start. I tried calling consumer service No provided 1917 is out of order.and 26594500 is not operating and 61564500 is ringing and nobody is answering it. these...
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