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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Last updated Jul 24, 2024
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Mahanagar Telephone Nigam [MTNL] reviews & complaints page 3

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S
Sundarraj Kaushik
Jun 8, 2023
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Landline - Tilkar Nagar

Address: Tilak Nagar, Chembur

The number 25222131 has been non-functional for more than a month now. Complaint has been raised with MTNL (Docket number 8442). But no action has been taken. The landline is used by two senior citizens. A gentleman who is 84 years old and a lady who is 75 years old. While they have mobiles, they are most comfortable with making and taking calls on the landline.

They also use the internet from MTNL. They are strugging to make...
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Sundarraj Kaushik
Jun 8, 2023
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Landline - Pestom Sagar, Chembur

Address: Chembur Mumbai

The landline[protected] has been non-functional for more than an year. The bills come promptly and are paid up too, but no action on restoring the services.
When an attempt is made to raise a complaint on the website the message that shows up is Status: SPA Note: SPA. Fault booking not allowed at this stage. Can some one tell what it means....
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Mayank Gairola
May 31, 2023
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Removal of MTNL pole in Vishwas Park, Uttam Nagar

Address: Residents, E-9 Vishwas Park, Adjacent to Old Rajapuri Landmark: Mayank Convent School Uttam Nagar New Delhi -110059

Dear Sir/Madam,

I am writing this letter to bring to your attention the issue of an MTNL pole that obstructs the entry to my house.

Firstly, there are no MTNL landlines in the area, and therefore, the presence of the pole is unnecessary. Secondly, the pole obstructs the entry to my house, making it difficult for us to park a car. This has resulted in a parking problem in the area as well. It is also causing...
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Krina Savla
May 31, 2023
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Security Deposit Money haven't received till date

Dear Sir/Madam

I Hiten Savla have cancelled MTNL Landline connection on 31st Dec 2021 but haven't received the security deposit of Rs 5000 or so till date. I was been told that i will get refund in 90 days but haven't got yet. So, request you to refund my security deposit. My Telephone No. is 4127888 and I have cleared all due payments while submitting the cancellation request on 31st Dec 2021.

Thanks & Regardsbr...
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V
Vikaro
from Delhi, Delhi
May 29, 2023
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Dead Landline Phone not getting attended

Address: Dwarka, New Delhi

My phone no 25085225, located in Dwarka, New Delhi has been dead for over a month. I raised a complaint online on 15/5/23 - Docket no 15, but there has been no activity with respect to addressing my complaint.
All contact details in MTNL site, are bogus. None of the numbers work.
When I tried 1500, the operator says, that the line is only for resolving Broadband complains and not for Landline repairs.
There is no way...
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A
adkhale
May 18, 2023
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Security deposit not refunded

I had surrendered and discontinued my landline number on 20/05/2022 . All dues had been cleared and all formalities completed. I have the letter copy and work order number as proof at my end. However, even after one year, I have still not got my security deposit refund. My work order numbers are 5340, 5341, 5342. I can provide any other relevant information if required. Please do the needful at the earliest....
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S
Saurabh alag
May 15, 2023
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Not working wifi

Address: A 38 sec2 rohini delhi
Website: [email protected]

We are facing problems since 2months no one slove 5he problems no lineman come to visit and I visit office in rohini all offices not give right sloving my problems after that offices use asinine languages with me ...my phone [protected]......
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M
manojvar
from Delhi, Delhi
May 11, 2023
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Landline Phone Dead Since February 2023

Dear Sir

I have a Landline connection at vide numbers[protected].

The telephone line is dead since February 2023. There is no dial tone and the phone is not working

I have made many complaints but no response.

I, therefore, request you to please look into the matter and give the necessary instructions to set right my telephone line at the earliest possible

In all...
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M
Manojm23
from Mumbai, Maharashtra
May 6, 2023
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MTNL Security Deposit refund

This is to inform you that I disconnected MTNL and I applied for security refund of MTNL in Feb 2021 but till date i have not received the refund in spite of regular follow ups.

I have attached the cancel cheque and sent to mtnl office as per instructed by mtnl employee but nothing happened.

Please check and Process refund as soon as possible. Details are as under:

Name : M MANOJ
Telephone...
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S
seemu1680
Apr 30, 2023
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Removal of Unused MTNL Pole

Dear Sir,
Please remove the mtnl pole which is front of our house N-39, Naveen Shahdara, Delhi-110032.
This is causing a lot of problems due to its wrong position and causing a lot of problems
while putting our Car inside the house. There is no active connection on this pole.
There is Fire threatening issue because of clutter of cables on this pole
which is used by local cable and broadband operators....
+2 photos
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Hello - I have got a litigation notice from MTNL case no 68157. Please note that my telephone has been non functional and out of order since 3 years and I have complained to mtnl and nothing has happened.

I am not sure why I am being charged when the phone connection is out of order. I have already informed mtnl on 27/6/2020 after visiting their Mulund east office and lodging complaint of the non working number.
br...
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C
Chavanab
from Navi Mumbai, Maharashtra
Apr 25, 2023
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Refund of Security Deposit, Tel no- 02227577846, CA no 2070253866

Address: MTNL, Vashi

Dear Sir/Madam

On 23 Marh 2021, i have surrendered my broadband instrument at MTNL, CBD Belapur and submitted written application for refund of security deposit to MTNL Vashi office. Reference for application is WO - 318 dt 23.03.2021.
Till date i have not yet received my refund. Request you to support.

Regards
Ajay Chavan
[protected]...
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S
svarulkar
from THane, Maharashtra
Apr 8, 2023
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Landline not workimg for months

Dear Sir,

Our landline is nor woking for several months. I have placed a complain on the toll free no and also on the online portal but all I get is a docket no 1500

I have written an emaiil to several email id's but still no response from Zone no 5.

However in all this I continue to receive all the bills on time.

I request your urgent help in this regards

Thanks...
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R/sir,
I am a resident of h.no.1392 type 2 timaepur delhi. A nonworking, mtnl pole is in frint of my house causing hindrance and obstruction and which fall on vehicle standing there. Pole can be a cause for theives to clim up to the upper floors. Plz remove it.

Thanking yoy
Prakash
1392 type 2 timarpur
Delhi 110054
[protected]...
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M
Murtaza2
Mar 26, 2023
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Security Deposit Refund 96

Address: Al-Aziz Palace Tower, Dongri char nul Mumbai - 400009

I have closed my MTNL account on April of 2021 and havent received the security deposit. I have tried multiple times to contact them but there is no respose. My CA number is : [protected], and my LAndline number is : 23743079. Kindly help...
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Z
Zankhana Doshi
Mar 25, 2023
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Disconnection of mtnl lines

I need to disconnect 23059015 and 23059016 but there is no response from mtnl end...
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R
Ravi_patil96
Feb 20, 2023
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Deactivate my sim card

Address: Elphinstone, PLACE:

I lost my phone with MTLB sim no. [protected] please deactivate my. Sim ...for security reasons...
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T
tanya_coel
from Mumbai, Maharashtra
Feb 17, 2023
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Deposit amount not received-Telephone No.26040002 in the name of Geeta Jagannath Patel

Sir/ Madam,

We have surrendered our Residential Land line No.26040002 which was in the name of our Mother Late Smt.Geeta Jagannath Patel on 28/11/2020. Almost two years passed till date we have not received deposit money. Could you please look into the matter urgently and reply. Also we sent a message on email id - but no reply.

Thanks,

Bankim Jagannath Patel...
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D
dkapilgoyal
from Delhi, Delhi
Feb 12, 2023
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Request To Remove MTNL Pole In front Of Our House

Address: E Block, Gali No 5, West Vinod Nagar, Delhi -110092

Dear Sir/Madam,

Please remove the mtnl pole which is in front of our House No 268, E Block, Gali No 5, West Vinod Nagar, Delhi -110092. This is causing a lot of problems in our society. There is no active MTNL connection on this pole.

Issues because of this pole:

1. Fire threatening because of the clutter of cables on this pole which is used by local cable and broadband operators.
2. Theft...
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I had surrendered my landline with all formalities completed and accepted and acknowledged by the concerned dept. in Nehru Place on[protected].

I HAVE STILL NOT RECEIVED MY SECURITY REFUND.

Details of my landline are:
No: 29256974
CA No: [protected]...
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