Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

MTNL mumbai web site does not give the details of top officials like general mangers, directors etc. MTNL Delhi web site have all these information. as a customer my complaints to help desk does not give response. Please provide directors or general mangers email id...

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I am using Mumbai's MTNL's Landline and Broad Band service from last 4 years and paying regular bills without fail for Both Landline and Broad band service provided by MTNL. I stay in Thane ( Maharashtra) and my telephone no is 25883792. From last 2 weeks i.e from 20th December 2009 till date( 3rd January 2010) our telephone is not working. I called several times to MTNL complaint centre and in last last week i called every day...

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hi, im facing network problem in dolphin connection..every time when i need a phone urgently there is no network. mostly whenever there is a bad wheather my network goes down. plz help me out......

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61 Comments

sir
i want to change my prepaid mtnl mobile no. [protected] in to post paid, plz tell me about the requre document, form and the place or concerning person for the same....

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My MTNL Trump's network is down on most of the days. Every month the company switches off the network completely for atleast a day on pretext of "maintainance work". And thereafter, the calls keep dropping even more. I fall in the Green Park-A cell site, and this tower is down for atleast four days a month. Furthur, when the network does work, the calls either don't connect or keep getting disconnected. Offering cheapest...

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Hello,

I am a prepaid MTNL mobile customer reside in Powai (IIT Bombay).

There is a huge network problem for the last 30 days for the MTNL prepaid mobile customers in Mumbai. It is a night-mare to connect MTNL phones and to call from MTNL phones. It hardly works. Most of the time it gives "call disconnected". Call dropping is enormous. SMSs take more than days to reach (even from MTNL to MTNL). br...

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i m new use of triband mtnl sevice. disconnect after 4 minutes, bad sevice of mtnl .my no is 22568959 i m from delhi....

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My phone is dead from 8/09/08.I booked the complaint on 9/09/08 & today is 12/09/08 nothing is done uptill now.The service provided is very poor.Previous month also it was dead for more than 5 days.Atleast we should know up to which date it wil be solved.
I will be very greatfull to you if it is solved today....

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89 Comments

Address: 46/17 LIG Colony VB Nagar Kurla west Mumbai

Dear Sir / Madam,
I have disconnected my MTNL Landline Tel No.[[protected]]CA No: [[protected]]) in 2015. I was told by the MTNL Mumbai BKC office staff that I would receive the refund of my security deposit of Rs3500/- by cheque via post to my home address OR in my bank account within a month but have not received anything till date.
Request you to kindly look into the matter so that I get the refund of my security deposit.

Thanks and Regards
Dr Abdul Faheem Khan
[protected]

Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

Apr 13, 2025

Updated by drafkhan PLEASE REFUND THE SECURITY DEPOSIT AS SOON AS POSSIBLE.
CUSTOMER NO. [protected]
TELEPHONE NO. 26523294
Tariff Plan: Xpress_UL_Combo_800

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I have recharged my MTNL Delhi number with 145/- for number-[protected], now it's been more than an hour but my recharge is still in pending. And that's not happen to me for the first time while recharging my MTNL number.

Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

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Address: 146/1 pocket d-6 sector-6 rohini delhi 110085

Please remove the mtnl pole which is in 146/1 pocket d-6 sector-6 rohini delhi 110085. This is causing a lot of problems in our society. There is no active connection on this pole. There is already a pole exist for mtnl just 10 m away from this pole.
Issues because of this pole:
1. Fire threatning because of clutter of cables on this pole which is used by local cable and broadband operators
2. Theft issue as this is used by thieves to reach to the balconies
3. Space issue as because of this only one 4 wheeler can go and causes jam and fights
4. Parking issues, as there is no space left because of its wrong position
5. There is no point of having multiple poles within such close proximity of 10 m

Residents,
146/1 pocket d-6 sector-6 rohini delhi
Delhi -110085

Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

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Address: Jogeshwari East, Mumbai - 400060

MTNL MUMBAI's Network and bill payment service is dead. No phone calls are coming in and no calls can be made.

Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

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Address: A3/65 DAL MILL ROAD UTTAM NAGAR NEW DELHI-110059

A3/65 DAL MILL ROAD UTTAM NAGAR NEW DELHI-110059

Dear sir/madam,

please removed the mtnl pole which is in front of our shop NO A3/65 DAL MILL ROAD UTTAM NAGAR WEST NEW DELHI-110059 this is a lot of problems in our society. there is no active MTNL connection on this pole.
issues because of this pole:

1. Fire threatening because of the clutter of cables on this pole which is used by local cable and broadband
operators.
2. Theft issue as this is used by thieves to reach the balconies.
3. Space issue as because of this only one 4 wheeler can go and causes jam and fights.
4. Parking issues, as there is no space left because of its wrong position.
5. There is no point of having MTNL pole when there is no active MTNL connection that exists on this pole.

Residents,
A3/65 UTTAM NAGAR
DEL MILL ROAD
Delhi -110059
M [protected]

Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

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Pravin Kale
CA No. [protected]
Ph.no[protected]
My said phone is dead more than a month, complained but not attended . I forgot my complaint docket no. Please let me know how to complain to higher authority ? Please attend my complaint at earliest.
Thank you
Regards
Pravin Kale
Mob. No. [protected]
[protected]@gmail.com

Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

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Pravin kale
landline no.[protected]
CA no. [protected]
balkrishna society
31 krishnakamal bldg.
b cabin rd.
naupada thane west
to
mtnl
sir
my said landline phone is dead since about 20/25 days . i lodged complaint on 17/4/24. there is no response from your side . please attend at earliest .
thank you
regards
pravin kale
mob. no. [protected]

Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

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Address: 302 3RD FLOOR PINNACLE D'ELEGANCE 29TH ROAD BANDRA WEST MUMBAI 400050

Mtnl no[protected] dead since 20th November 2022
complaint no 1230

Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

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Address: D-3/43, Vashist Park, D Block, Gali No 3, Vashist Park, New Delhi -110046

Dear Sir/Madam,

Please remove the mtnl pole which is in front of our house D-3/43, Vashist Park, D Block, Gali No 3, Vashist Park, New Delhi -110046. This is causing a lot of problems in our society. There is no active MTNL connection on this pole. So kindly remove pole as soon as possible.

Kindly find the attached photo below

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Address: Philipose George

I had surrendered my Landline as well as Internet connection on 14/10/2022
by submitting the instruments along with application to Mayur Vihar Phase 3
office and then get it disconnected from Mayur Vihar Phase I exchange.
On 2/11/22 submitted application(along with cancelled cheque etc.) at Laxmi Nagar Telephone Exchange . But unfortunately they are not responding
despite of many telephone calls to this office. As I am retired I want to left Delhi immediately. How could I get my money back.

Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

Mar 08, 2024

Updated by Philipose George Surrendered Telephone No 22624144

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Address: Kannamwar Nagar, Vikhroli east

Telephone instrument have been surrendered and balance due payment has also been cleared along with request letter for refund of security deposit against telephone no 25775384 on 26.06.2023. Mtnl reference no. 798 has also been provided by mtnl executive for any communication & refund. But still we are following up for the refund. Kindly check and do the needful as all the details have been provided at the centre.

Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

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Pravin kale
land line no. 25424064
CA no. [protected]
sir
I received bill for december 2 023 of rs. 330/- very high . something is wrong . because I USE HARDLY LANDLINE . please check the meter .
regards
pravin kale
mob. no. [protected]
[protected]@gmail.com

Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

File a complaint to Mahanagar Telephone Nigam [MTNL]

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 3

top officials information to make complaints

Telephone & Broadband Not working from 10 days

MTNL dolphin network problem

to convert prepaid sim into post paid sim

Network Problems

Poor Service Quality

disconnect after 4 minutes

phone is dead

No refund of security deposit Mumbai MTNL

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Recharge issues

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Remove Of MTNL Pole

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last 8 months network is down

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Removed pole

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Dead landline phone

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Landline phone dead

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Landline dead since 20th November 2022

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Request to Remove MTNL Pole

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Refund of Security deposit of Telephone No 22624144

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Security deposit refund agst 25775384

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Land line phone

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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

File a complaint to Mahanagar Telephone Nigam [MTNL]

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 3

No refund of security deposit Mumbai MTNL

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Recharge issues

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Remove Of MTNL Pole

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last 8 months network is down

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Removed pole

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Dead landline phone

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Landline phone dead

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Landline dead since 20th November 2022

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Request to Remove MTNL Pole

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Refund of Security deposit of Telephone No 22624144

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Security deposit refund agst 25775384

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Land line phone

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