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Maharashtra Natural Gas [MNGL] Complaints & Reviews

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Last updated Apr 17, 2024
Complaints 466
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63
Unresolved
403
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Maharashtra Natural Gas [MNGL] Phone Numbers

Phone
+91 20 2561 1000
139
96
Mobile
+91 20 2551 1522
78
57

Maharashtra Natural Gas [MNGL] Website

Maharashtra Natural Gas [MNGL] Head Office Address

A-Block, Plot No.27, Narveer Tanajiwadi, P.M.P.M.L. Bus Depot Commercial Bldg., 1st Floor, Shivaji Nagar
Pune
Pune District
Maharashtra
India
411005

Maharashtra Natural Gas [MNGL] reviews & complaints page 22

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C
ChairmanSecretary
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

piped gas fresh connection to deepjyoti apartment davi bhusari colony

Address:411038

Piped gas connection... Piping work is half done in the premises.

It is more than three months rs 6000/- each also has been paid by 5 flat owners but line is not connected to mains and there is no communication from official concerned mr dongare he informed three months back that

It is pending for want of pmc permission for road cutting but mr varpe corporator informs that permission is granted

Please...
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shraddha022
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to do online payment bp no: 50045505

Address:Pune, Maharashtra, 411027
Website:www.mngl.in/online_bill_payment.html

Hi team,

I can't do online payment on mngl official site with b. P no: 50045505.
It shows me registered user not found error. But i have already paid 6500 by check registration fees.

My address need to be corrected instead of rh-15, it should updated as rh-8 of dwarka raj park and plot no 8 should be removed.

Thanks & regards,
Sachin patade...
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Vinitabc
from Nashik, Maharashtra
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no connection provided since 2013

Address:411038

Hello,
My application number 21022, dated 06 april 2013.

I had submitted my form and paid my registration amount in month of april 2013. All other flats in my apartment got mngl connection but mngl is not able to locate my application and provide me bp number. Since the cheque was back in 2013 and my bank recently changed from sbh to sbi i have no way to provide any payment details. But i am sure mngl accounts should...
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Parikshit Saraf
from Panaji, Goa
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when the glass connection will be operational

Address:Pune, Maharashtra, 411011

Hello, i am parikshit saraf residing at sun empire cooperative housing society at sinhgad road pune. The installation of pipe lines have been completed long back. I wanted to know when these connections will be operational. My consumer no. Is 50041670.
It's almost mre than a year we have paid the initial amount
Please reply back on my mail id [protected]@gmail.com
Mobile no.[protected]
Regards,
Parikshit...
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H
Hanmant Bhat
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no action by mngl emergency 9011676767 to gas leak complaint

Address:Pune, Maharashtra, 411038

I had called[protected], mngl, and complained about leak from rubber hose and told that my connection is less than one month old. The lady attending the call asked me to call [protected] and as connection is less than one month old the persons on [protected] will carryout the necessary repair.

I called [protected] and also sent sms to them regarding leak at 6:30 pm on 10/11/2017 giving my address, name and mobile number. I repeatedly...
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Kshitij Rajhans
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing issue not solved

Address:400138

Hi,

I have been using mngl for last 2 years. I used to get bill of rs 300-400 every billing cycle. But i got a bill of around 2560/- for this cycle. When enquired, i was told that there is no problem in the bill and i need to pay it.

It's a common sense that if somebody is getting a bill amount in certain range for last 2 years and if there is such a huge spike in the bill, then something is wrong and needs...
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M
magicworldevent
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection not established

Address:Pune, Maharashtra, 411068
Website:mngl.in

Hi Sir
Event after payment of 6000/- Rs 4 months back my connection is not yest established and this is really annoying . I would request you to do it ASAP else it will create a negative impact about MNGL as people have already have started discussing about the delay in connection issue.

I request you to do it ASAP.

Rds
Prasad Kulkarni
[protected]...
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sameeta82
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no connection since 1 year mngl consumer-50053218

Address:Pune, Maharashtra, 411057

Mngl consumer[protected].. My meter and pipe was fixed an year ago. But hv not got the connection yet.. I reside in wakad and my whole building has got the connection but not me.. I hv paid the registration fees when i filled the form. Have made multiple complaints in mngl before but of no use. Please look into this matter as i think i hv been cheated.. My contact is [protected]...
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sanjayppotdar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bp no - 0050098307, pipe gas still not installed after 2 months

Address:Pune, Maharashtra, 411068

Hi sir

I did registration on 30 aug 2017 and have paid the deposit amount of 6000/- via cheaque, still my connection is not executed. When called the concerned persons they are saying boys are on leaves and all.

I have also observed that my friends are waiting since last 4 months for the connection which is not at all acceptable from such reputed gas agency. This will only spoil mngl image. I am from nandedcity...
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Gaurav Duseja
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong reading in bill

Address:Pune, Maharashtra, 457011
Website:Mngl.in

Got a bill with wrong reading. We have taken a new connection in may 2017. Since then we haven't consumed much gas as we were out of town. So our meter reading comes to be around 30 now, however we have already received bill for 56 units till august end. Nobody has come to take the meter reading in our house till today. They are putting there fake readings in the bill. Please correct the bill.
Below are the details:

Consumer...
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Vilas Ranade
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

printed bill is not received.

Address:411027
Website:www.mngl.in

I am customer of maharashtra natural gas ltd. My name is vilas ranade, residing at pimple saudagar, pune 411027. Bp no. Is 50042578. My gas connection is started on dt.[protected]. But i have not received printed bill. Hence i have to go to mngl office, chinchwad, which is kilometers from my residence.
Therefore please arrange to send printed bill from next billing cycle....
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G
girish aswale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

piping balance

Address:Pune, Maharashtra, 412105

Dear mngl team,
As attached photo gas meter gi piping balance from gas meter to building gi piping, already discussed with your contractor team but positive response from them side.
Gas meter installed in swaraj residency, k-wing flat no. 605, borhadewadi, dehu alandi road moshi, your contractor workers visit three times every time they committed we will start in next day but yet not start gas connection. I wish to want to...
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vineetnayak
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about mngl billing

Address:Pune, Maharashtra, 411057
Website:www.mngl.in

I am getting prorated bill through sms only on mobile since inception. It is almost 6-8 months gone when i got connection. However i have complained it several times on customer care numbers and drafted mails
In this regard but till now no action is taken.

I never got proper bill, and no one come for meter reading. Still i paid amount as they sent through sms being a honest customer. More over not receiving any receipt...
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dixit s v
from Nashik, Maharashtra
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bill no 8000438511 date 09-08-2017, bp no 50006183

Address:Pune, Maharashtra, 4110 04

I am forwarding the details of bill payments made by me till date starting from bill no [protected] dated[protected] as follows:

Bill no & date period bill amount in rs. Paid by paid amount in rs.
[protected][protected].00 chq. No 258.00
[protected] to 199156
[protected]
Idbi bank

[protected][protected].[protected].00
[protected] to[protected]
[protected]...
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Pranjal Baranwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overbilling

Address:Pune, Maharashtra, 411014
Website:mngl.in/index.html

Bill number : [protected]
Bp number : 50064603
Sir,
We are being charged, during the months july and august 2017, for 29 units each. However, we have used only 1-1.5 units in the entire 2 months. The reading at the beginning of the july month was around 14, which is reflected accurately, and currently it's between 15 and 16, which is being reflected incorrectly. Nobody came to visit to check out meter either. Request...
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Narayan Hirlekar
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection not done yet

Address:Ratnagiri, Maharashtra, 415612

Hello
My bp no. Is 50084189 registred in april 17. Still i didn't get connection inspite of enquring many times. They just promise of giving at monthend. 5 months are gone. They told that connection would be provided within 3 months. Gas pipe line alteady exists in my apartment. Pl. Do the needful. It smells something else. Regards.

Narayan hirlekar
[protected]...
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sandeepjoshi85
from Ponda, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mngl piped gas not started:bp number :50060201

Address:Pune, Maharashtra, 411058
Website:mngl.in

Mngl connections including meter box, regulator and copper tube fitted at my place in april 2017 but still mngl people have not visited my place to fit the rubber tube and start the gas supply.

All the deposits are already submitted and cheques cleared.

I have been dropping mails to customer care and calling them up every week but it seems they dont have any control over the person who shall visit and do the...
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Apandit80
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Meter not read, no documents for new connection

Address:411027

Since providing new connection at my place meter has not been read once. JMR has been requested via email on 05-June and 07-June but no action whatsoever- BP # is 50042439. Since the past 4 calls with customer care everytime we've been asked to provide meter number and date of communication. Which has not made any difference.

Requesting you to look into the matter urgently....
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Ravi Khandelwal99
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess billing bp no. 50000395

Address:411019
Website:www.mngl.in

I had been sending mails from april 2017 for wrong billing, on 8th may 2017 received a confirmation mail that shortly they will send the corrected bill. Regret today we are on 26th june 2017 the bill is not been corrected. They are not deputing the person to see the meter reading and adhoc basis raising the bills to harsh the consumers this has happened twice with me and twice with my bother and friends. This is not at all expected from a...
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Vaijayanti Kamthe
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No connection & no communication 6 months after payment

Address:411028
Website:www.mngl.in

Hi,

I have applied for mngl connect 6 months back and payment was done in dec 2016.
So far i have not received any communication from mngl on the request status.
I have called customer care many times and only response i have received so far is the request has been escalated.

For your reference bp no – 50075881

Hope this will be addressed with a right priority.
If this...
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