Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Msrtc Shivneri bus starts at 5.30 pm from Borivali for Swargate, Pune. I was supposed to board the bus from Goregaon east Police station @ around 6pm (boarding time).I was waiting for the bus at Goregaon east police station stop since 5.30pm.

The bus came around 6.20pm and did not halt at the stop (msrtc sign board) inspite of me waving my hands to halt the Bus.I had booked the tickets in advance then to the bus failed to halt.Shivneri...

Dear Sir,
Following are my online ticket details and Trip Information
Trip Number : S6682 Approx. Boarding Time : 13:43 Hrs.
Ticket Number : 10155148 Transaction Id : MICI[protected]
Service Start Place : MUMBAI CENTRAL Service End Place : KARAD
Passenger Boarding Point : KURLA NEHRU NAGAR Passenger Alighting Point : KARAD
Date of Journey : 17/08/12...

I was travelling with my family from wai to swarget[Pune] with advance reservation of MSRTC bus dt. 20.aug.2012 timing of the Bus @ 5pm from wai. The bu
not at it's schudle time @5pm.one bus arrived @5:30 pm,i made an enquiry to The controller and the conductor of said vehicle name of conductor is Mr.sadaphulaNo.6077 by showing my ticket I
it 5pm bus (BUS No MH[protected] he said and also the controler said yes and
aid...

There are no express buses except Degloor-Aurangabad early in the morning are plying from Degloor to the district headquarter Nanded. I don't understand the exact reason behind it why the DM of Degloor MSRTC depot took such a silly decision. On the contrary, there are so many super express buses of Mukhed & Biloli depots run to the same destination. Under the name of "Jaadaa gaadi" Asiad Nim Aaraam buses with heavy fare...

On 26.05.2012, I was going to Mahabaleshwar with my wife and two daughter. The Pune Station to Mahabaleshwar Asiad bus came at Swargate S T Stand at 7.20 hours which would depart at 7.30 hours (Asiad Bus Number MH 12 EF 6703 Conductor Name P S Paushe {written on Ticket}). The conductor was very rude and misbehaving with public. As soon as bus came at swargate St Stand, he stand at the door of bus and saying that nobody will enter in bus as...

एस.टी. प्रवाशांच्या सेवेसाठी की प्रवाशांना लुटण्यासाठी......
प्रवाशांच्या सेवेसाठी असं ब्रीदवाक्य अभिमानानं मिरवणारी एस. टी. आता खरंच प्रवाश्यांच्या सेवेसाठी आहे का...

Dear Sir, I am a regular commuter from Khopoli working in Nerul, New Mumbai. My work finishes at 9pm. Their are now bus service from panvel to khopoli as all the State transport buses plying between Panvel to Pune say that they go by expressway. And when we ask the bus conductors, we get a very rude and harsh reply. Even the persons sitting at Panvel bus stand do not listen to us. And one more thing observed is that the Buses which are going...

Dear Sir / Madam,

Its been two moths that I am travelling in S.T Bus. Every time I have observed that Drivers stop on local Dhabas (Hotels) for about 25 to 30 min. I have never seen or heard any rule about this. We choose S.T. (MSRTC) Services because it is reliable. But now it not like that. Every time we have to waste our 30 min. Is it like every government firm has to be corrupt? Because of this we choose other transport...

I had booked ticket for Pune to Mumbai journey dt 07/05/2012 time 06;45 am in morning it was around 7 then to bus with time 6;15 bus was not departed more over the main officer asking the people to sit in one bus the another official telling the passenger to board another bus.the bus timing which had scheduled timing of 6;45 departed at 7;20 causing delay to passenger which had to report to office as it was monday most of them were offce...

I had booked 2 tickets from Wakad, Pune to Panvel and Vashi on 27th April 2012 in 8:00 p.m. Mumbai Central from Swargate. The bus driver and conductor did not stop the bus at the boarding point. I want refund for both the tickets. An action should be taken against such irresponsible bus driver and conductor. My ticket nos are 8808172 and 8808679. Hope you would help me....

Subject : No bus facility provided to common people in vasai
Dear Sir
I am a local resident of papdy , vasai West ,(Mumbai) ,Dist : thane 401201. I and almost all people travel from vasai to Mumbai for job I have been traveling for last 10 years . we have to take a auto from papdy to naigaon station everyday as there is no public transportation facility at all in this area .as we leave to work In the morning and come home...

I was booked ticked in MSRTC.COM for Vashi Depot to Rajgurunagar. That bus is started fron Andheri Versova, As per the information given by depot supervisor that bus is available from vashi vashi depot not from vashi highway, that same information is given in ticket but that bus is gone without reaching vashi depot. When i was discussed with depot supervisor about that wrong information, all staff are talked with very rude behavior. My ticket...

WE ARE TRAVELLING FROM AURANGABAD TO NIGDI PUNE. IN WSRTC BUS NO MH-07-7486 ON[protected].
THIS BUS STARTED FROM AURANGABAD 11.15 AM.
WHEN BUS ENTER IN TARAPUR BUS STAND THE CONDUCTOR TOLD EVERY BODY TO GET DOWN THIS BUS IS FAIL BECAUSE OF BELT .
WHEN HE ENQUIRE IN DEPOT THE BELT IS NOT AVAILABLE ,HE SAID HE HAS TO PURCHASE OUT SIDE AND IT WILL TAKE MINIMUM 2 HOURS.BUT ALL TRAVELLERS I WILL ADJEST IN OTHER BUS ,
I...

M.S.R.T.C. has taken the responsibilities to transport the people between Thane - BHiwandi and Kalyan- Bhiwandi sectors. It is so horrible, unsystematic, un professionally managed that every day passengers suffers.
There is NO Management at all in these routes. The callous officers just give excuses and counting the salaries and perks. The worst situation found in the year 1984 and the same situation is found in the year 2012 too....

I am a daily traveler from Shenoli to Karad from Tasgaon Bus(9:30Am) since past year. I was observed that the conductor of this bus named
Mr. S.L.Mali who does not give ticket to the passengers not received to passengers (Maximum passengers are from Shenoli to karad. ) & take all money into his pocket. Before this complaint we the travelers was put complaint in writing but there is no solution come out, passengers are suffers...

Hi!

I am very sorry to say but the complaint I am writing is without any hope of getting resolution.But this is just one way for my satisfaction, that I have reduced my anger on government.

I travel to Pune very frequently & while travelling I have experienced this several times.
This time during my travel from Pune to Thane via semi Luxury bus no MH07 C 7262,the conductor diverted the bus to Panvel...

Dear Sir/Mam,

I am a daily traveler from Ramtek to Nagpur from Morbhavan Bus(7:40Am) since past year. I was observed that the conductor of this bus named
Mr. Raju Gawande who does not give ticket to the passengers (Maximum passengers are from Kampthi-Nagpur ) & take all money into his pocket. Before this complaint we the travelers was put complaint in writing but there is no solution come out, passengers are suffers...

in this government sector the officers use mechanical ladies staff for clerical work and its effect on other mechanical staff.also the clerical work is completed by this staff thats why there is no chance to recruit new clerical staff in the firm.also its affect on other mechanical staff because that ladies mechanical staff work also on them so it is a like a load so kindly do somthing for this if after this complent there is no emprovment...

I had to travel from Shrirampur to Pune on 02/10/2011 at time 5 pm that is 17:00.
So i have booked the ticket for the same using MSRTC Reservation system.I booked it successfully and also money deducted from my account(Attachecd the ticket).
But when i reached at the bus stand controller told me that this bus is no longer scheduled at the time i have booked.
So my complaint is As they have not scheduled the...

SIR

I respected for u .

my subject is change the bus from amravati to bhopal ST BUS (MSRTC). I am all ready 3 time complaint for ST dipo amravati but my problem is not solution. this bus are not comfortable for this rout. Amravati to bhopal 410 KM and running time is 11 hours . And bus are not comfortable for this rout .
so please solve we problem and new...