Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

this is with regards to my stolen bag incident which happened while i boarded the first volvo from pune to Mumbai where i lost all my certificates marksheets passports mobile phones clothes and other articles worth close to 2 lakh rupees and i suspect a strong involvement of the driver The Volvo Bus in which this incident happened beared the number MH 11 T 9241 I had a confirmed flight from bombay to Delhi along with my wife which also went...

Dear Sir,
My mother age 64 years had to travel urgently to Mumbai (Mulund) and I made a full fare reservation for her on the net and arranged for the ticket on the Bus.
For want of ID proof of a 64 years aged lady was demanded to pay for the entire fare amount.
While she was travelling from Pune to Mumbai on 23-08-10 by MH 43 -- 2200 bus to thane the lady conductor has insisted her for it and forced her to buy another...

Shivneri is far more better comapare to Neeta Volvo
i am having v good experience with Shivneri, too spacious, comfortable seating and good air condition....
prefer shivenri compare to any other travels or especially Neeta.............

Sir / Madam

On 13.06.10 we travelled from Chinchwad to Khopoli
By MSRTC Pune - Murud ST.We reached at khopoli at 17:00. We requested to conductor to stop the Bus at Khopoli Shilphata bus stop were all bus stopped regurally which are going towards Mumbai, Thane & Panvel side. He refused to stop & arrogently said that shilphata bus stop is not for Alibaug or Roha side buses
Kindly allowd to stop for all...

Sir,

On 28th May'10, I was travelling from Aurangabad to Nagpur in my car (MH14 BX 9689) along with my wife and daughters to see my Mother-in-law who is admitted in Hospital at Nagpur. At @ 8.45 am, Buldhana - Jalna bus bearing no. MH12 AJ 9454 crossed us near Deolgaonraja. In front of my car, one TRAX vehicle came in front of the bus and stopped the bus. Due to this the bus driver was angry. Then the trax driver took...

Hi,
I am Dr.Anisha Nerurkar, I used the MUMBAI- PANJIM Shivneri on the 23/05/10 from Dadar to Kudal and then on 26/05/10 from Kudal to Dadar. On both the occasions i was dissappointed. I had my ticket issued till Kudal but i was asked to get down on the Mumbai Goa high-way, way before the ST bus stop for Kudal .Then for my return journey they could not inform me about the boarding point, I had to spend half a day running to the...

ON 11/04/2010 ALL BUSES WAS WITHDRAWN BY VASAI DEPOT(MSRTC)-D.M.ALL OTHER TRANSPORT SYSTEM WERE RUNNING SMOOTHLY HOWEVER STAFF AND DEPOT MANAGER DIDN'T CARE FOR LOCAL AND VILLAGE PUBLIC TO RUN THE BUSES. FURTHER THE DRIVERS AND CONDUCTORS ARE NEVER STOPPING BUS AT MIDDLE STOP AND THE DEPOT IN CHARGE NEVER TAKING ANY ACTION ON COMPLAINT....

Respected sir


As you know that lot of people including students, working women, businessmen and general regular working people are travelling to mumbai on daily basis..


by this mail i am requesting you to start new buses from pen depot at morning 7.00am, 7.30am, 8.00am, and 8.30am


i want to let u know that approximately 300-500 people are travelling daily from Pen city...

Dear Sir/Madam,

This is to inform you that the management by the mahableshwar depot by mr. kulkarni & his junior mr. kamble is not fit for the job. I have reached to mahableshwar on 31st december 2009 at 14.30hrs in afternoon & have to go at lingmala by mahableshwar to satara route wia medha marg bus, but till 16.45hrs not a single vehicle has been left by the depot incharge on this route. Three buses came from satara...

dear sir
now panvel is developing as a subarban of mumbai. peoples like to come from mumbai,new mumbai,thane kalyan by train and then proceed ahead by bus.i am staying in alibag i have observed that there is no single bus from panvel to alibag and toward murud at 6.30p.m. to 8.30 p.m. this the time of heavy rush of public going towards alibag so pl.make immediate arrangement of the buses on this route.
there...

dear sir
the govt. has declared the concession in fare for senior citizen in maharashtra road transport buses. if we sit in any bus of raigad district depot we are charged concessional fare but if any bus is coming from mumbai/pune/kalyan depot we are not getting the concessional fare. when all the buses are of the msrtc then why there is descremination in fare for senior citizen...

DEAR SIR/MADAM,

I WOULD LIKE TO BRING TO YOUR KIND NOTCE REGARDING HALTING OF SEMI LUXURY BUSES AT UNHYGIENIC RESTAURANT FOR LUNCH/DINNER.
I WITH MY HUSBAND WAS TRAVELING FROM KOLHAPUR TO MUMBAI ON 26/12/2009 BY MSRTC SEMI LUXURY BUS N0 MH14 BT 0029(KOLHAPUR-ARNALA)WHICH LEFT KOLHAPUR AT 6.15 PM.THE BUS HALTED AT HOTEL RAIGAD INN(NR.SURUR PHATA)AT 9.30 PM. THIS PARTICULAR HOTEL IS A RESTAURANT AND BAR. THE...

Dear Sir,

I am Travelling regulary from Umred to Chakrighat (Virangana steel) By janata Bus on 8.00AM, Everyday it stops on request stop. But this monday dated 16/11/2009 the conductor & Driver changed, the conductor should not stop on request stop also communicate in rough tone. He asked to complaint any body, he donot worry.

This will happened every monday & When regular condustor changed.
br...

Hello Sir / Madam,

I had taken reservation ticket of Shivneri Volvo bus from Swargate, Pune to Thane via Kalwa.
Date and time of journey
08/11/2009 19:45

But, the bus changed the route and went via Mulund.
I asked the conductor about the same then he replied, there was no stop at Kalwa for Volvo bus.

If this is the case, then why reservation window issued me a ticket for Kalwa?br...

[protected]:
6PM : I am waiting in a queue for Pune to Dadar Shivneri Volvo at Pune Station.

8:30PM : I get the ticket @ 225/-, board the bus.

9:30PM : Near Pimpri(Outskirts of Pune), there is a sound like a burst at the rear of the bus. Driver is least bothered about it.

10:00PM : Bus reaches Shree Gurudev drive-in(first food mall after crossing PUNE Toll). Passengers use mobile phone lights...

Dear Sir/Madam;
I want to lodge a complaint against MSRTC bus conductor for sexual harassment.

Bus Details :
depo - Dapoli
bus name - Dapoli - Pune [via Mahad]
no - MH20 D8451

On 13 Sept 2009, my friend and I took this bus from Mahad at 11.30 PM
My friend sat near the bus conducter. He troubled and sexually harassed her.
so she left that seat and we both sat in a single...

Today, 10/08/09 at 6.30 AM I have boarded Borivali Kuda bus at Sukurwadi ST stand.After Malad conductor came for issuing tickets.I had shown him my senior citizen card.and gave money but he refused to accept senior citizen card stating that it is not original.I had told him that it is original card and I have travelled with this card so many times from last two years by ST, 2x2 and I had taken reservation for Talegaon ST Depot.But he did...

Sir,
My Father did travelled from Nagpur yesterday, dt.03-Aug-2009 for Bhandara vide Bus (Asiad-MSRTC) Bus No: MH-12 EF 6945 at 12.20 P.M. At the time of Ticket Purchasing, my father Aged: 66 Years asked for concession for Sr.Citizen getting as per circular no.MSRTC 04/2009 Dt: 02/Feb/2009 and shown the identity card of Ordnance Factory Bhandara (Retired) Central Govt. Employee, Conductor behaves rudely and demand for Full ticket...

Hi,

I travel from Pune-Belapur and back 5 days a week.And in my some 10-15 days of travel, I've faced two incidents of very rude and unacceptable behaviour from MSRTC bus officials.

1. I took this Asiad 2x2 bus from Belapur to Pune. The normal ticket is Rs 95, (though I rarely get that 5 Rs back). Generally i forward a 100 RS note, but this one day i just had a 500 Rs note.So I gave the same to the conductor....

My self is Satish Ubhalkar who has to unfortunately travel by the RED box of State transport to my native in Dist of Ratnagiri tal: sangmeshwar. It so happened on the day of 24th may 09, as the home place of mine is far off about an hour distance from Sangmeshwar ST stand, I and my family 5 + 3 kids have to leave the house early for the bus as the bus was to leave Sangmeshwar at 7.45 am.I reached at ST stand by 7.00am, at about 7.15am there...