Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

on 28.06.2014 I have lodged my following complaint on http://www.msrtc.gov.in/msrtc_live/grievance.html, However till date I have not received any reply of the same. Hope this forum will help me. Complaint - I had booked online ticket no[protected]user id prashantb242) for journey from Borivali to Shrivardan by Semi-luxury bus of 06.45 am of 28.06.2014 for my two family members. Thy reached at Nancy Colony Bus depot in the morning...

From thane to bhayander st bus will not stop at the bus stop of silver park at
Mira road .
The driver stop the bus after signal and we are waitting at bus stop for st,
So please you take information about it and take proper action .
If there is red signal at stop bus stop at the stop ....

Bus number - MH 12 EF 6839 Route - Nashik To Kasara Date - 12/06/2014 Time - 6.30 AM While I was travelling from Nashik to Kasara I asked for ticket to the conductor with Rs. 500 note given to him. He replied that get the change from some other passengers. I asked to the few passengers but noone had. Same thing he did with one old man and he was struggling for change too. Conductor had bundle of change in his hand but refused to give...

I was traveling from Sakharpa to Mumbai by Lanja Mumbai bus on[protected]. My bus timing was around 7.00pm and reached there by 5.30PM. That time depot was over crowding by passengers. Almost there was no seating place to relax. If I am not wrong temperature that day was not below 45 degrees and all the three fans at stand was in off condition. Control room door was locked. After same time one person with Khaki uniform has open the control...

29th May, 2014

Sir,
Today I booked ticket from Satara to Swargate on 1st June 14 while making payment through Bank of Maharashtra Debit card. BOM debited my account by Rs.233/- and sent SMS at 11.07 am. I have not received Ticket from MSRTC. I wait for a hour and confirmed that my seat no 9 & 10 is open for Reservation. I booked again and made payment through Debit card and Bank of Maharshtra debited Rs.233/- then...

There is authorized bus stop created by M.S.R.T.C. at Kridanagari (Baner-Balewadi). But it is seen that none of the Bus depot buses are taking stop on this bus stop and bypassing it clearly (Even the Pune bus depot buses too) It should be asked every bus depot from MSRTC to include the name of this bus stop in their Ticket list and also to stop the buses on this bus stop whenever there is passenger standing on the same. All buses travelling...

I booked ticket from swargate to tuljapur on 17 April 2014 but due to some reason bus was cancelled. I meet swargate dept. incharge Mr. gaikwad, he said to bus was cancelled. department will be refund your booking amount but till date I am not getting this amount...

I had booked for shiverni bus on 2 may 2014 from pune chandni chowk to thane vandana, the bus was supposed to leave swagate bus stop at 8.30 pm & reach chandanichowk by 8.45, but inspite of waiting till 10 pm at very isolated spot where there was no attendant, or any lights on the bus stop the bus did not reach, i repeated tried calling swagate bus stop but inspite of constanting calling no one bothered to pick the phone. No sms was send...

I had booked ticket on MSRTC website, ticket no. 16504579. During the booking process at pre payment stage the preferred seats were shown (5, 6) but post payment it showed that the tickets were booked for 3 & 6. Upon contacting customer care(Toll Free) number the representative was not helpful nor he was ready to disclose his name. He was asking me to cancel the ticket instead. Really a poor support for online booking initiative....

Dear sir,

Most of buses going from this rout aurangabad -nagar -pune highway.
They are taking hault at "gurudatt hotel" & "24/7 hotel.
In morning, afternoon & evening also which may be time bus will stop at that stop .
Bus driver and conductor get total food free and rs.100 each .
So they are bothered to stop at these hotels. I saw many times to take money from hotel owners.br...

Hi, I had booked a ticket of ST which leaves from BORIVALI NANCY COLONY to SWARGATE of 5:15AM in the morning on 17th of February 2014. My boarding point was Vile-Parle(SAI BABA MANDIR). I reached the stop at around 5.20AM and waiting for the bus. As it leaves from borivali at 5.15AM so it reach at vile parle around 5.45AM. But the bus did not come. I was waiting there till 7.00 AM. And few more passenger also was waiting for the same...

I boarded shivnery bus on 05.10.2013 at 14.00hrs from aurangabad to pune .ticket issued uptill pune shivajinagar stand and with permission of driver and ticket clerk i ask to alight at sikrapur before boarding the bus, which both of them agreed.when i reached sikrapur, driver refused to stop the bus saying that bus will directly go to shivajinagar.i was with my wife and kid.I faced lot of difficulty and after repeated request he finally stopped...

On.Dec.15th, 7am. We traveled from PUNE RLY.STATION to DADAR EAST, MUMBAI by SHIVNERI AC VOLVO BUS NO. 9252 and SEAT NO.3a, 4a, 5a. We load our laguage in laguage cabin as per the instructions of bus staff.But when we reached DADAR EAST.Our laguage was not there IT was STOLAN . FURTHER WE WENT TO THE OFFICE OF THE BUS AND EXPANDED ALL THE INCIDENT TO THE PERSON WHO WERE SITTING AT THERE. BUT UNFORTUNATELY NOBUDDY TOOK INTEREST IN THE MATTER....

I had booked a ticket for Borivali to Swargate which leaves Nancy Colony at 12:30 PM. Details are as follows: Trip Number : M6952 Approx. Boarding Time : 12:37 Hrs. Ticket Number : 15311532 Transaction Id : MCIT[protected] Service Start Place : BORIVALI NANCY COLONY Service End Place : SWARGATE, PUNE Passenger Boarding Point : BORIVALI CHAMUNDA CIRCLE Passenger Alighting Point : SWARGATE, PUNE Date of Journey : 03/12/13 Departure...

Dear Sir,

I had travelled to Vasai Navaghar from Kapurbawdi Thane on 4th Nov 2013 around 7 p.m.

Ticket No 164105 and Conductor details are 0109280, N S Rathod.

I was with my wife boarded the bus around 7 pm from Kapurbawdi bus stand.

As there were two male passengers already seating on ladies seat, I requested them to please seat elsewhere as that seat is reserved for ladies.br...

sir, I booked three tickets from pune (shivajinagar to latur) of date 1 nov 2013. After filling complete form, i selected internet banking through State Bank of India. As soon as i submitted my transaction the money from my account is debited but after some time "Unsuccessful Transaction, Please try again" message is displayed. What should i do to get my money back???? and When will i get back my money???? Please reply me as...

This is regarding the journey of Shivneri from Wakad to Dadar on 25/09/2013 at 10:25 am ticket number 008383 Vehicle Number MH12 FZ 8604. I have taken the ticket of Rs 350/- and fortunately there are two seats available at that time W37 & 38 as i have started my journey something started itching me at my seat when I have seen curiously then i have found pieces of glass on my seat as well as at floor. I immediately shown this to driver...

Dear Sir / Madam, We have been facing this problem of Normal Buses with Nim-Aram Board not taking Mouda Stop on NH 6 on daily basis. On 23.09.2013 at 07.45 am when i asked bus-conductor that bus no: MH40/D8146 is (normal red color bus) then why it is not taking Mouda stop then he replied that this is Nim-Aram Bus. This has been happening with Bhandara Depo buses at Morning hours & Evening hours. Our Concern is if it is Nim-Aram...

Dear Sir/Madam,
I want to lodge complaint with regards to ST bus driver,from route Malad West SV Road.
Bus Details:
Destination: Shrivardhan (ST Bus)
Bus Timing : 7.30 am at Malad West

We were waiting for Bus from 6.45 am as we want to go to our village.
As bus timing is 7.30 am from Malad.But ST bus driver did not stop at bus stop.
And even we called Borivali ST stand depo for such...

Dear Sir
My self Santosh Patil from Sajani village of Kolhapur district is daily travelling from Sajani to Kolhapur for service and official work. It has been observed that, many times bus conductor Ajara to Ichalkaranji, Gadhinglaj to Ichalkaranji, Chandgad to Ichalkaranji, Kurundwad to Kolhapur, Nrusinhwadi to Kolhapur (excluding Radhanagari to Ichalkaranji and Gaganbavada to Ichalkaranji) are not allowing passengers to enter in...