Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Dear Sir, I cancelled my online journey ticket, As per message on MSRTC online reservation system my cancellation voucher number is 18498399. even after around 20 days from ticket cancellation date i didnt received my refund amount. as per message of MSRTC i should receive my amount within 7 days after cancellation, Please guide me to recive my ticket cancellation amount. Thank You. Dhananjay Havale [protected] [protected]@gmail.com...

Hi, I tried booking a ticket for 01/10/2014, but the transaction failed for the same and the money has not been refunded for the same. I dropped a mail regarding the same on '[protected]@gmail.com'. First, I was told that the mail was not received, on sending it again, the same response and then no one is receiving my calls since. PFB the details: Journey Details: Date: 01/10/2014 Bus timing: 05:30AM From: Pune Station Boarding...

It is frequntly observed that night lamp in most of buses running on ahmednagar to pune & ahmednagar to aurangabad routs at night. Also most of the time drivers not starting the lamps intensionly which tends to be a chance to mens to misbehaves with ladies also which will create aseviour problem so humble request to solve this on urgent basis....

I have booked two tickets from Vashi Highway to Pune Station on[protected]. Timing of bus : 16:16 pm – DADAR - PUNE Bus No.: 7188 (Semi – luxury) The incident took place on the evening of 21st Sept 2014 (yesterday). There was a diesel leakage identified by driver near to Panvel while driving from Dadar towards Pune, as he was observing some problem in acceleration of the bus. He kept driving some how and we reached to Food Plaza just...

Dear Sir This incident happened on 19th sep 2014 timing at 9.30 pm to 11am. My mother was traveling in MSRTC bus no MH-40-y 5603 which was carrying passengers from Buldhana to Gadchiroli. The driver was not only driving very harshly but he had overtake vehicles without keeping safe distance. So request you to take strong & strict disciplinary action because every person life is very precious and small mistake will replace into lost...

Sir/Madam, This is anil wajire & i have journeyed on dated.07/2014 Ticket no-001548 from Gadchiroli to Nagpur &bus No-MH-12 EF-6973. At the time of journey having rain & bus roofs Leaking & we ‘ve facing lots of problem. Pl check & rectified the same & we attached herewith some photo’s. For your perusal please. NOTE- I 've video for the same but i'm unable to upload this. Thank & regards Anil...

Respected sirs, I am a commuter in ST and due to Ganpati festival very loud music is being we can not hear anything includIng Announcements and authorities Are least bothered as nobody is saying anything since its started. I request people to take action please it isvery inconvinient and i respect GanPati bappa but this is not right Please take appropriate action Thank you...

Dated – 27/08/2014.
To
The Manager
MSRTC, RAIGAD.
Subject:- Complaint of Conductor of MSRTC Bus from Khaira ( Roha) to Thane, Boriwali –reg.

R/ Sir,
.
With reference to the subject cited above, I bring to your kind notice that, I was board at Kasu, Taluka- Pen, Dist- Raigad in the bus around 7:45 AM on dated 25/08/2014 and demanded conductor to Wadkhal ticket and I got...

Dear All, I have daily journy in your transporting vvehicle st mahamandal semi luxury bus, rout stop Nerul to chandani chowk. I was face the probleme of bus maximum speed limit is only 60 kmph, but Pune express highway limit is 80 kmph have . But running speed only 60 kmph . That is the problem becouse I am not reaching my stop on proper time. today my journey from nerul to Chandani chawk and bus no. Is MH07 C.7262.and speed limit...

Today morning I seat from kasarwadi ( nashik fata ) to nashik road actually I want reach at shinde goan its before nashik road and I asked to conductor & driver can u plz drop me at shinde so they said OK but u have to pay charge extra and they gave me ticket from shivaji nagar to nashik. Just tell me why I pay extrra if I traveling kasarwadi to nashik road ( shinde) and its happened 2/3 times I hope u will action n revert me... bus...

I had booked two tickets - Journey date 14th Aug'14 Dadar East to Murud & Maitri park - Murud semi luxury tickets but bus became regular. We wish to travel by Semi Luxury bus hence we had booked but there was no another option hence travelled by ordinary bus. Please send the reasons for the same. Bus time 7.30 from Mumbai Central Mumbai Central to Murud Bus no. MY 20 DL 0430 I had asked the Conductor for Complaint book but...

Hi, I had booked a ticket for 14th aug 2014 from Indira College, Wakad to Maitri Park, Chembur. But the bus didnt arrive till 9.45, on further enquiry we were told that the bus had not departed from pune station itself. This is just poor management and I would really like to apply for a refund. Please take this up ASAP as this is a very dissatisfying consumer experience and is simply not expected of a government service. PFB my ticket...

Date.31.07.14


Respected sir.


My father is a senior citizen and retired from state gov. dept.And was travelling
in the kannad depot’s bus jehur to Aurangabad, from Village Aurala, On date 20.07.2014 07.15 am
All buses of aurangabad depot and all other of district depot’ should be stopped at Ramgopalnagar, near Padegaon, Aurangabad.Because near about of this stop there...

I was travelling from Sangli to Gardi as the bus was on the route of Sangli to Phaltan via Vita, Mayni, Vaduj and Dahiwadi. I requested the conductor to issue a ticket to Gardi which was on the way to Mayni but he refused and asked me to get down at Vita and get another bus.Bus No. MH 40 N 9278 TImE 12.15 Pm DATE 1 Aug 2014...

The incident happened on 30th of July 2014 when we (Myself, Mother, Father, Sister & Brother in law) got in the bus at Parli Vaijanath city for Latur at around 4pm. Some male passenger were siting on the seats which was reserved for females so my sister asked requested them to vacant the seat for her & my mother but the refused after which she reported the incident to bus conductor & surprisingly he did not said any...

Respected sir,
Myself Dr Nikhil Rane was travelling through bus muktainagar to jalgaon from godavari medical college, Jalgaon khurd to Jalgaon. I have given Rs 20 for the ticket for fare of Rs 19 to bus conductor A R PAWAR. He had not return me change of Rs 1. So i waited till Jalgaon. but when i asked for change he said he didnt have any change but he shows me Rs 5 dollars so i have given him Rs 4 change but he didnt taken it and...

Conductor did not let us board the bus at 4 pm due to lack of a physical print out and sugested that we can call the operator and request to board the next bus. He was very rude and threatening. Then the operator asked us waiting for all the next busses till 8:30 pm at the stop saying that they will let us board the next bus. But we were denied by each bus instead of an advance internet booking. Details: Trip: M6974 Ticket Number:...

Respected Sir,

I stay at Waghbil Naka and i work at Boriivili...I am a lady teacher and I report to school every day at 6.50 am. I wait at the bus stand everyday at 6.00am and i do not get any bus till anytime sometimes till 6.30am ...and i am forced to use the pvt cars or van which are risky. This is a regular practice and its very risky for women and young students to travel with unknown males in morning when there is no...

Dear Sir, This is Adv. Moncilla Crasto, stating in dist Thane, Tal. vasai. From the Bus depo of Nallasopara we have relagular bus service at the time of 08.10 p.m. from nallsopara bus depot to Niraml Village but from last few days the same bus is cancelled by the depo controller. The timing of Next bus is 8.20 p.m. after the 7.50p.m.'s bus. Therefore the people from our village are facing lot of problem specially woman's. Kindly, look...

Dear Sir,

Let me draw your kind attention to the irregular bus service in the city. The passengers face hardships because the buses are never on time. The passengers have sometimes to wait for hours together to catch a bus. And even on routes where there is enough frequency of buses, the drivers and conductors are so careless that they do not stop the bus even when there there is accommodation inside. Yesterday only, a young...