Mahindra And Mahindra Complaints & Reviews

Dear sir,

It is very sorry to say that it is the fact that the customers are always looking for a better vehicle for their family and always counting the same as a family member. Likewise during the year 2011-12, i also attracted in your advertisements of mahindra xuv 500 wherein you compared with a tiger and booked a vehicle at mumbai as the same was only available in mumbai. Later on due to non-availability of registration process outside the mumbai, i cancelled my booking after deposing an amount of rs.5000/-. During the year 2014, my friend was spared a vehicle to me due to illness of his wife and accordingly my wish was materialized and registered the vehicle in my wife name smt. Beena sajimon (Vehicle no. Dn-09-h-2152). While using the vehicle, i have always maintained the vehicle with timely servicing according to the opinion of your agency samrat cars, vapi, valsad dist. (Gujarat). During the year 2016 it was noticed in the vehicle that all the doors are resting day by day and i complained with agency and claimed that it is a manufacturing defect and it required replacement of all doors and they refused to do so. After frequent follow up, they agreed to replace the doors with 50/50 sharing basis and ultimately i agreed to pay 50% and change to doors. Sir, it is very shameful to your firm which is in the front line of the indian vehicle market.

Sir, fortunately myself, my wife, my brother and sister in law alive today and writing these lines to your sympathetic consideration because i totally confused and fed-up with my vehicle mahindra xuv 500 and also i am not in a position to drive the said vehicle again after occurrence of the yesterday's incident, which happened at about 11.00 p. M., a brief history is as under :

Yesterday in the evening, we proceeded to daman (35 kms from our home town silvassa) for attending a marriage ceremony. While returning from daman at about 11.00 p. M., the vehicle was driving by me and suddenly the steering of the vehicle got playing and there were no contact with the vehicle or wheels. Fortunately there was no vehicle infront o[censored]s and i could apply the break suddenly and the vehicle touched in a post of the signboard. Today the vehicle has taken from the spot by your agency samrat cars, vapi, for further investigation. My vehicle has covered only near about 75000 kms.

Ir, it is our luck or our kids' luck today we are all alive. Sir, after spending an amount 14-15 lacs for a better vehicle with all safety measures, such type of incidents are not expecting the customers and therefore, your goodself should intervene in the matter which will eliminate such type of horrible manufacturing defects in the vehicle in future.

Under the circumstances, since i am not in a position to drive the same vehicle more because of fear, your goodself is requested to kindly intervene in the matter and take a lenient view to spare another vehicle for my use.
(Samrat cars, vapi. Mobile no. Of manager : [protected])

With regards,

N. K. Sajimon
Silvassa.
Mob: [protected]

L have brought an alfa comfy from mahindra's show room, muvattupuzha, ernakulam dist, kerala state. Your service is very poor and l never suggest your organisation to any one else. Your sales man is not deliver me the vehicle on time. I have got the vehicle without bill.7 times l have called for your show room for the bill. Still now l haven't got it. No number plate with the vehicle. Back seat dont have the lock. Once l booked the vehicle mahindra finance is been started. They delivered me the vehicle after 15 days of booking date. I have never ever found a dealer like this. Very bad and poor service.

Just got news that xuv 500 has got new black interior. After getting to the showroom got to know that black color interior only comes in silver and brown color. I want xuv 500 white color with black interior. So how i am supposed to get? Why did you only gave this option in 2 colors. What about other colors. Really disappoint after knowing this. If someone wants black interior in white color xuv then what we will do. Get it paint? Please give black interior option in every color. 0

I, own a mahindra kuv 100 nxt high end model. I feel highly dissatisfied with the quality standards at the service center in vijayawada location. I am disgusted and irritated by the service center staff and their customer orientation. Above all, they dont even follow the standards of a car service. Whenever i send my card for a service, they never wash it and ask for extra charge for washing the car. Apart from that they dont attend to customer complaints and never revert back with a suitable solution. Minor repairs and other issues are never a concern for the service staff.in this regard we would like to say we would never recommend mahindra brand cars to anyone ever and wish to sell of the vehicle soon and shift to a service providing brand.

I had purchased mahindra alpha auto on 9th may 2016 and till now i have not received registration number for the vehicle. Upon chasing the general manager of city narsinghpur also, they are not listening and the behaviour of the manager is worst. I am facing a lot of problems with the vehicle and people in the showroom are not listening the complaint.
Before going to the consumer forum i want to log a complaint over here. Do resolve this problem as soon as possible otherwise i will raise it against consumer forum.

Regards,
Palash
[protected]

I have been to gsp motors on 25-dec-17 in regards to tuv 300. The discounts were not quoted correctly by the executive and later the figure of the car was also not correctly mentioned.
When pin pointed the mistake they offered mr 5k discount to settle the deal. Later on the date of delivery i was asked to pay 10k extra as they have not quoted the correct loan figure and no one is there to help.

Everyone is blaming and passing the baggage to one another.

This is a shame on mahindra's face. Never expected this from such great organisation.

I am p suresha herle from bengaluru. I have purchased a xuv 500 vehicle in the month of aug 2017 from sireesh auto (Pvt) ltd, bengaluru (Reg no.: ka50z0037, chasis no.: h6g14703, cust code: c[protected]. Till now the vehicle has run for around 10000 km and completed 3 services. During this time, i have observed lot of smell from the engine side and the service person told me that it is because of clutch plate rubbing and it will come for some time. Last week during driving, i have witnessed clutch plate disengagement. Immediately i have driven it to mahindra service station in mysore and they told there is a problem with the clutch plate. Then i have given the vehicle for 3rd service (10000 km) and they found that both clutch plate and fly wheel got damaged. They have replaced it with a cost of rs. 40000/-. I asked them it is only 10000 km run and how clutch plate can get damaged. The service person told that it is depending on the style of driving. I have got 2-3 questions here.

1) for last 25 years i am driving with different vehicles for almost 3, 00, 000 km and not found any of the vehicle driven so far (Fiat, maruthi omni, hyundai santro, hyundai verna, honda city, volkswagen vento) is having this problem. The last vehicle was volkswagen vento, i have driven for 1, 30, 000 km and the clutch plate was in tact when i sold the vehicle.

2) in mysore service station also i found 2 people came with the same problem of clutch plate that too with 7000 km running only.

3) whether this is a perennial problem with this type of vehicle.

- definitely mahindra can not blame driving style for this type of problems as i am an experienced driver with 25 years of driving experience and with more than 3, 00, 000 km driving experience with different vehicle.

- i can not afford to spend rs. 40, 000 for every 10, 000 km driving.

- request mahindra to look in to the design aspect of the clutch plate to find out if there any abnormality in the design.

- also request mahindra to return back my bill amount.

Dear sir,

We have purchased your kuv k7 100 (Gj 3 jc 5787) car by seaing its strength and rough road performance in television add but we think that it is complete fraud and fake performance ad because before few days ago my car just broken down on very smooth highway, & mahindra service person inform me that its issue of failure for clutch and gear parts.

Even if its very important parts & i am full of with my family and suddenly its happen in driving mode on highway. Its ridiculous and very dangerous situation.

After repairing it we have also paid very large amount, even if its very very important part, company does not include this in warranty. We are really feel bad.

Its issue of cheap quality part fit in kuv k7 car, we are really feel very bad for mahindra about this issue and feel like its totally fraud presentation in mahindra kuv ads in media.

Here with attached our complaint letter we have issue to dealer from we got our repaired car.

We are expecting a revert for this issue arise from authorized person.

Thanks and regards,

Satish p. Patel -
Car no. Gj3 jc 5787

Rajkit - gujarat

Hi, my name is vinod karuvat. I own a petrol mahindra logan. It has run 67000kms.in the last 1 year the timing got ripped once and the accesories belt 3 times. Then after servicing the clutch went bad. I am writing this message to basically apologise to mahindra. I am being punished for putting faith in an indian product. I grew up very close to mahindra mahindra colony mumbai and have some good memories. But i am feeling cheated and i am sure that i will not touch a mahindra product. My sincere apologies for trusting you.

Dear concern,
My name is razak and i am writing behalf of my brother mohamed mubarak, who own the vehicle alfa 3 wheeler passenger auto in siva auto mobiles center trichy.

Reg no: tn: af-7148
Chases no: ma1le2fysg3l42744
Engine no : c[protected]

Problem : back wheel left stay falt.

Its been replaced 1 times.
Also problem in stay was detected in tyer. Not replace in tyre at service centre, siva auto mobile trichy.

Please treat this complaint in priority and solve it as it affects his work very badly.

You may please contact him directly @
[protected]

Note : pls contact tamil language.

Hi team

Lot of time i complained and left my car in mahindra prime service station faridabad but still the same problem exists in my car. Nobody is there to take care. Always they give excuse. I have purchased kuv100 from prime mahindra faridabad in february 2016. Please do the needful, below are details

Car name :-kuv100, k6
Showroom :- mahindra prime faridabad
Car no:- hr29 an 1093
Owner name :- yashveer tewatia
Mobile :- [protected], [protected]

This is regarding my recent horrid experience with mahindra service station. I have a xuv500. And it's ac was not working properly. So i contacted my nearby service station royal motors, kalikapur kolkata700099. First time they returned me the car without doing anything. Second time they did it but it was not properly done so i sent it for the third time. This time i asked for a loner car, because i was getting affected because of their negligence. They agreed for the same but could not provide the same for some unknown reason. Finally they sent one but without any prior intimation. The driver came and removed all my belongings rapidly and took the car to the service station. After two hours i realized that i forgot to remove my sun-glass which was there in the built-in sunglass case inside the car. Immediately i called the manager mr. Subrata sinha to collect the same. But in my utter surprise he told me that it was not there. It was a costly sun glass and this type of incidence is very unfortunate from a company like mahindra.

Nobody can takes pain for costumer satisfaction. My car standing only 80, 000 km service, and all brakes replacement. At last movement they not provide me the vehicle on time, one day total tales of these work.28/12, i put the vehicle for service but time time i have no positive response. I have sms time to for service advisor, my vehicle no. Is hr 13 h 4849. Till date my contact no. Not update in your system on the basis me not upload your app also. Pls update my contact no.[protected]. If you resolve my problem. I am very thankful.
Regards.

I gave my rodeo for servicing at bannerghatta showroom, shri mahaveer motors.

After giving the skooty for servicing, the response of acceleration went down inspite of changing the clutch cable.

Also, in just a period of 4 days, the battery went down to such an extent that the vehicle can't even start.

It was promised to me that it will be delivered by tuesday but they didn't deliver the skooty and instead starting demanding for a home delivery cost.

It is very sad to inform you that, the serious defects came for brand new mahindra bolero power plus bearing registration number kl56q4101. (Kerala state, kozhikode dist)
The defect which we found is that the rust comes on major area of the vehicle.
The above issue we had several times informed to the itl service centre calicut (Feroke), but the response which we got from them was very much dissappointed

Sachin sakhuja from jabalpur.. I have purchased xuv500w6 on august 2017 by star automobile

... Mene 26/12/2017 ko 2nd service k liye apni gadi apke service centre m di. Jaha complaint bhi note karwai.. Mujhe next day gadi mili ye bola gaya gadi ok hai.. Per bilkul nahi only washing n ac filter change karke 1501/- charge lekar gadi dedi...3rd class service ek bhi complaint solve nahi ki... Fir cgm mahindra s contact kiya kal maine pura matter bataya unhone bola ap ek din k liye dedijye fir bilkul ok hokar milegi gadi.. Aj morning m apke driver gadi legaya or rat m 9pm per wapas di gadi mujhe... Ph m bola gaya full check problem solve... Per ghatiya 3rd class service sirf time pass. Apke executive or diver k samne test drive li same problem unko check karwaya ki koi repairing nahi hoi.. Or bola ja raha breakshoe change hue hai 5500/- dedo... Total cheat kar rahe hai ap log customer ko... Meri gadi 3sal purani ho esi awaz kar rahi hai or steering apne aap left side turn hojata hai... Gates me noise bohat yada... Gadi bohat yada gandi karke di hai without washing... Kya karna hai ap log bataiye... Ya ese hi befkoof banaya jayega... Bohat sara part change kiye hai aj gadi m under warranty m... Per q defective gadi degai mujhe 4month purani hai..4years nahi... Paise diye hai free m nahi li... Kya kar sakte hai ap bataiye clear ya ese hi befkoof banana hai to batadijye m apne level m dekhlu kya karna hai mujhe... Paisa laga hai mera

Sir,
This is devendra gautam. I have bought mahindra celerio whose loan ate is due on 29/12/17. I have paid the loan amount but i have done a mistake instead of my loan agreement no.[protected] i have paid loan amount of someone else loan agreement no[protected]. Rs10000 has been deducted from my account. So i request to please check and do some action as as possible.
Thank you
Your's sincerely
Devendra gautam

Mahindra scorpio states that a car cant be operated other than the 2 keys that is provided to the customer. Its also says that if someone tries to operate the car by some other means it gets locked or engine gets stoped. I trusted mahindra in this regard and purchased a scorpio. My white mahindra scorpio s10 with registration no - as07h5751 chasis number ma1ta2sjxf2a10237 engine number sje4m17426 got stolen and all the above promised by mahindra came to false. We tried contacting customer care but they have only one answer that it is impossible to operate without both original keys. But both the keys we inside the house. Mahindra has failed to keep the promises made during its sale. They are making fool to the common people

I bought a mahindra xuv 500 w10 model and just drove 4500km. When i gave for service the service persons said that clutch pad issue and said me to pay rs.25000 for replacing it. When i said for warrenty they said its not applicable for clutch and break. I said the sale person said i have warrenty for all parts and sold me and now you people are saying this.

I asked them that is this only the quality of high end car which last for 4500km and those # didt reply for that and were just saying 1 thing no warrenty and driver issue.

I have a question that how does best quality just last just for 4500km? Even the worst car have more capability when the worst driver also drives it. And the service person also dont know to behave with customer. How stupid people they are when they say best quality last long and never accept their mistake. Having bad experience with mahindra car.

I had serviced my vehicle in kcs race motors, karunagappally on 07-12-17. After service vehicle was break down and i informed the dealer ship but i get a bad response from the dealership, after so many arguments they will not came and shouted also forced me to pay repair charges. I feel guilty and shame for had a mahindra two wheeler. Why u give authorization for a irresponsible dealers like this. I need to repair my vehicle with immediate response otherwise i will report consumer court against this dealership and the company.