Mahindra And Mahindra Complaints & Reviews

Sanjeev Kumar R A Nayaka
11:40 AM (12 minutes ago)
to customercare, AnandMahindra, AnandMahindra, cmdoffice

Our vehicle is having a DPF/OBD issue and the service center team has presented only a solution of replacing the part which costs around Rs.90, 000 and told that only 33% will be borne by Mahindra warranty. WHY the customer must pay even a single penny when the vehicle is in warranty. We feel we have been...

For last 3 years no authorized workshop is able to fix my car issue of oil leak.

Hi,
My name is Mijo Jose. I Am the owner of KL 66 C 7171 Mahendra Bolero. Unfortunately I met with an accident on 4/8/2022 and in that accident, the Right side of my vehicle is being Majorly Impacted. I have contacted Horizon Mahendra Thellakom, Kottayam For Accident Repair works, as per their instructions, I did further formalities.
Horizon Mahendra Received My vehichle on 5/8/2022.After the Evaluation of my vehicle br...

Dear Sir,
I have purchased a Mahendra XUV500 W10 car in 2015. My car is travelled only 53000 Kms during last seven. It is regularly maintained serviced by Koncept Mahendra earlier at Noida and for the first time at July 30, 2022 at Mohan Co-operate Industrial Estate, New Delhi. I went for the servicing of my car on July 30, 2022. They have checked everything and changed assembly of front door, but the window switch started problem only after few days. They have also charged for blade wipers, which are become non-functional few days. All filters including ac filters were changed. I have paid 25583/- for this service. Now, air conditioning of the car started problems after few days. I went back to them on Sept 12, 2022 to look into the problem. They told me that entire air conditioning system with all pipings will be replaced and has given a quotation of Rs.1, 22, 000/-. I am surprised with the quote from Koncept Mahendra, ac which was serviced before one month needs replacement of entire ac system after one month. Sir, I am doubtful about the service provided on July 30, 2022. They have charged for ac service, filter replacement and did not inform us about any problem in ac system. Suddenly, they are telling us that the entire ac system needs replacement and asking huge amount. Sir, I am a salaried person, it is very difficult for me to pay this huge amount as I have paid Rs.25, 583/- just before one month for the service.
I am hopeful that you will look into this problem and will give me some relief.
Regards.
Prof. Zishan Husain Khan
Z-603, Amrapali Sapphire
Sector-45, Noida (UP)
Mobile : [protected]
E.mail : [protected]@jmi.ac.in

I purchased a new Mahindra TUV 300 T8, automatic car from your show room in Chennai Anna Salai on 16/06/2016 and picked up a warranty for five years hence. The engine number is “V2G6D23176, chassis number is MAINA2V2EG6D37781.
The vehicle has done 26, 918 kms now and has been very sparingly used till date partly due to corona pandemic induced stay at home and substantial road and infrastructural developments resulting in road excavation activities going for a sustained longer period requiring car retention in the garage and virtually making a mockery of the warranty period, expiring in vain.
I have a problem with my car when the car stops suddenly and the indicator flashes indicating I need to move the car to the repairer to address the fault. I visited your garage in ‘Guindy’@ Chennai and understood that the car's “Actuator” ( AMT ) needs replacement and that would cost around INR 80, 000/-. Why so soon and that too with so poor mileage on record suggesting issues extraneous; other than normal wear and tear or mechanical breakdown arising out of any accidents
I fail to understand that this car which appears literally brand new is having such serious malfunctioning. This appears a serious unresolved issue with majority vehicles of this tribe that came out of your assembly lines in 2016 have this ‘ACTUATOR’ malfunctioning. I understand that the issue is more towards design fault (poor and inadequate R&D support) and should have been a case for product recall immediately. Reputed car manufacturers that are quality conscious and customer centric generally would have quickly recalled cars defective to fix issues than suffer credibility gap with customers whose first choice of cars were the one purchased. Whilst your organization stood oblivious and deliberately deviating the ethical and business demands from being a genuine conflict resolver.
I fail to understand that despite knowing the product is suffering from deficiency no attempt has been taken to address this issue shows absolute negligence and breach of good faith.

It is not only my interest at stake not knowing how to use safely this car on road but echoing that of innumerable others who suffered buying this defective piece and forced to suffer silently and or paying huge rectification cost that are imposed on us due to poor design efficiency.

I am first needing a resolution in respect of this defective piece in my car and what action would you take to instill confidence/ alleviate my sufferings to go forward. I am unable to use my car as the car stops right in the middle of the road/bridges etc. Besides being a traffic nightmare.

People take a car like a pickup to do business. Not to keep him in the public center. You tell me sir, it takes months to repair a car like pickup, then how to pay the loan of that car. The car which has been parked in the service center for months. We bought Pickup Car 1.3 Bs 6 on Dec[protected]. Its first service should be at 10000 kms or which I got done ahead of time at 9750 kms. A few days after this, the problem of speed came at 12500 km. Today has been 20 days. The car is not fixed yet. Still it will take 10-12 days to do it right. Now you tell me. I bought a car by taking loan to earn my living. I am really surprised. Whether it is the customer service and quality that Mahindra offers to its customers. Is it justified to pay 10-12 lakhs for such a vehicle? that doesn't even run properly

I purchase a pick up 1.3T on[protected]
they dont give Mudd Guard of back Tyre

Bought on an old car whose profile has not changed. Last 15/08/2022 all documents send by whatsapp and mail
Mr Sanjeev mo number[protected] Mahindra and Mahindra showroom lohach from rohtak
But Mr Sanjeev not responding not pic my phone my name vijay Soni
My car xuv300
Number. HR12AL5545
SIR PLEASE SOLVED MY PROBLEM
Shemless Mr Sanjeev[protected]

I bought on an old car whose profile has not changed. Last 15/08/2022 all documents send by whatsapp and mail
Mr Sanjeev Mahindra and Mahindra showroom lohach from rohtak
But Mr Sanjeev not responding not pic my phone my name vijay Soni
My car xuv300
Number. HR12AL5545
SIR PLEASE SOLVED MY PROBLEM
MY PHONE NO [protected]

I bought on an old car whose profile has not changed. HR12AL5545
VIJAY SONI

We had purchased Mahindra Treo Zor on 30.08.2021, Reg No: MH12SX6707 Having chasis No: MB7D8CLLFMJG47262 & Engine No: METMEAD0EMGJ0664. Had completed merely one year and having issues with battery charging/ getting discharged every alternate month. Every alternate month we had to send the vehicle to showroom and spend on it. We had been convinced and made assured about the on road working performance of the vehicle. But telling truth we had not experienced the same. We are dealing with battery issue frequently every now and then having loss of our time, money and effecting the purpose for which vehicle had been purchased. Every time your service advisor give a new excuse or different communication. Now we had given the vehicle to your Pimpri showroom on 30.08.2022 through RSA. As per your service advisor the battery charger is not working. We requested to replace as the vehicle is under warranty period. Today 08.09.2022 stil we had not received the vehicle back. Rohit (mobile: [protected]) te service advisor is not able to tell us when we will get the vehicle back. Even he is not willing to give a spare charger meanwhile so we can atleast use the vehicle for timebeing. We request you to pay your kind attention on this and help us at the earliest. Also to resolve the battery issue so the purpose of the vehicle can be served

The worst experience I have ever had to go through after buying Mahindra treo. I had to go through a charger replacement of 4 times within 5 months of purchase. Not possible to keep the auto for charging during rain. There is waterleak to the dashboard which so dangerous while charging and it also effects the charger. There is so much delay in charger replacement which is effecting a daily wage of a poor man who he is feeding his family. The customer service or the repair service is the worst anyone could experience. People are so rude and does not take responsibility for a defect product for a which a person had spent around 3 Lakhs. When complained about the water leak the service people are asking us to build a shed. Will mahindra take the responsibility of cost of building it. We want Mahindra to take responsibility for their carelessness and to refund our money.

I got a call from this number [protected] in which I was offered the job of office assistant and asked me to pay Rs 1250

My tuv 300 mahindra have coolant label decreases continiously when run.
Please explain and what is the remedy

Dear Sir,

We own XUV 500 bought in April 2021. When we initially bought the car we faced oil leakage problem. It took 2 months for M&M to resolve the issue. Later some how the issue was fixed. Then our Car met with an Accident and an insurance claim of 5 lakh was made. It took 3 months for M&M to hand over the Vehicle. Last month that is Aug 2022 we faced a major issue where the pickup drastically dropped and a black smoke started emitting. The Car is in M&M service centre and still they are not able to diagnose the issue. when ever we ask them they say they will let us know and no actions are taken on this. In total the car has been in M&M service centre for a period of 6 months.

I really wonder if this the customer service and quality which Mahindra provides to its customers. Is it really worth to pay 21 lakhs for a Car which not even been driven properly and frequently visits M&M service centre.

My only humble request is to help me with a permanent solution or do provide me a better car which is stable and worth the money we have paid.

I am writing to complain about the poor service I received from your Mahindra Sleeba and Sons Automotive Vazhayila Trivandrum, pin695005

I am particularly irritated because
I contacted the service section at your company a month ago and they provided me phone numbers to connect to other sections to give rest of the details. I called them and I was asked to share the details of my vehicle through WhatsApp . They also promised me that they will arrange a callback later. However I received no calls and when I tried contacting them, no one answered any of my calls.
I hope this is not how Mahindra wishes to conduct business with valued customers.
I would appreciate the opportunity to discuss matters further and learn how you intend to resolve my problem and avoid a similar situation in the future.
You can reach me anytime at [protected]@gmail.com or [protected], [protected]

Sincerely
Pranav

My vehicle not getting started .. no fuel supply to disel pump

On applying brakes in my car, the steering is vibrating, Mahindra people have changed the disc plate of my car 2 times and once the break paid, out of which 5200 ₹ of break paid was taken from me. But after few days this problem started coming back and I have gone to Mahindra service center about 8 to 10 times. They are asking me to change the break paid back and asking for 5000 ₹ back while the break paid of my car is brand new.

My self dastagir imam sarwar. I am come from bettiah, bihar . My contact no [protected] . I can exchange my old bolero slx and buy scorpio s11 but showroom bettiah are not intrested .. i can buy scorpio pls help me ..

Just purchased XUV700 AX5 (P) MT delivered on 2/09/2022 in nae of Bhavna Bansal. On the day of delivery I came to know that the back turn indicator is very small and the adjacent bigger light is not provided with turn indicator.
On complaint to showroom, Koncept Mahindra, Safdarjung Enclave, Delhi they informed me that we are not eligible for back turn indicator bigger part by the comapny. Its really funny to have such a small back turn indicator for such huge SUV.
Month of manufacturing of my car is also not communicated. In fact I don't know my SUV manufacturing month till now.
Mahindra online booking is showing my car still not delivered to showrrom, however i got the car 2 days back.
My KYC in car is still not updated like date of purchase and Insurance. There is no reply from Koncept about how many days it will take.
If Mahindra is committed to provide services to its customers pls resolve the issues.