Mahindra And Mahindra Complaints & Reviews

Dear sir
We have xuv 500 w6 which i bought from ananth cars one and half year back. Which nearly covered 15000kms and have done all the maintenance service through ananth cars bannerghatta road bangalore.

On my way back from kerala to bangalore, the clutch of my xuv failed.
Suddenly, the clutch pedal went all the way down and refused to bounce back.
I pulled it back with my foot, and it started to work again. Since it was night time and the whole family was tired (Especially my kids) and moreover, there was no error indication on
The dashboard, i continued the journey and somehow reached back bangalore. After that when i took the vehicle again on saturday 21 october 2017 the vehicle started showing problems on lower gears; on first gear, the vehicle was going reverse on uphill and i had to call the towing service and had to send to ananth cars for repair.
After a diagnosis, it was observed that the clutch, disc, flywheel, slave cylinder needed immediate change and caused a bill of rs 41, 338

And just to be clear i am a pretty decent driver with experience of driving various vehicles for more than 12+ years.
I am still wondering how a car more than 16+ lakh worth and had driven (More than 98%) mostly on high way
In the last one and half years and done all the regular service + special service which ananth car has done very recently prior to this incident as well;
Can damage the whole clutch system which is one of the main components of any vehicle within 15, 000 km.

I am not buying the theoretical reply of half clutch drive because 98% i drove the vehicle in bangalore - kerala high way, very rarely used for city traffic and moreover never faced such clutch issue for any of my vehicles.

I clearly believe this issue is a defective component issue. I really don’t know what you can do for me and my car now.

Please guide me. My contact detail: email id: [protected]@gmail.com

Dear sir
I have order xuv500 w10 back bumper on 10.08.2017 from iconic mahindra naharlagun. But every time the service manager told me that the order is place and it will take 10 to 20 days to recived. Till date no update. After many times of query, no responses. On 28.10.2017 they inform me that materials received but not yet conform as no internet or link failure. On 30.10.2017 they told me that the bumper is not recived. Now it's almost 2 month. Pls look in the matter for early as i am driving my vehicle with broken bumper and it not look nice. When people asked me about it i simply say that i place ordered but not yet recieved.

Hi, i am using kuv100 k8 diesel top end for the past 1 year. I was purchased this car by 2016 august. I was using 3 cars before that, i never these kindly of # car in my life. My total amount is loss. Hence i am not interested to continue this vehicle. From day one itself door noise, air cutting noise etc etc coming, my local dealers also resolved this issue. But they are also unable to give the permanent solution. Hence i have decided to sale this car. Ex-showroom price is 7.32 lakhs. But after a year, now i am unable to sell this.in a market they are asking 5.5 lakhs and below. Hence i need a solution for this, whether company has to return back my vehicle and give the amount orelse. Will suit the complaint against company. I am working with the hindu. My contact number is [protected]. Aravind k. No more complaints in local car showroom, they have given a wonderful service and given proper response. The poor quality of car is too much irritating. Whether company has to taken back my car and give the compensation of this or else it will viewed seriously.

I recently bought an xuv500 w6 at vehicle from india garage, palace cross road, bangalore.

With regard to my complaint - i had already contacted mahindra and mahindra customer support team (My reference number is [protected]); but this issue is not resolved till date.

My complaint:

Since, i had exchanged my old car for this new vehicle and as per guidelines i was eligible for a 50% ncb for the new car.

Initially the insurance component (Amount) was paid to india garage and later india garage refunded the amount saying that the insurance cheque should be paid directly to the insurance company. This happened after i took delivery of the new vehicle.

Once the insurance cheque was collected by mr. Hemant (India garage employee who was incharge of my vehicle), i later learnt that the idv value was reduced from rs. 14, 84, 000 to rs. 13, 90, 000 and the insurance type was also changed from bumper to bumper to comprehensive.

This is a sheer case of cheating. I demand that either the amount be refunded to me or i will be forced to take the help of the consumer forum for getting my money back.

Prior to contacting m&m support team, i had made numerous calls including emails to india garage but in vain as nobody ever bothered to reply / attend to my concerns.

All i want to say is that i had a terrible experience of buying a car through this dealer. There are crooks in this organisation who plan to make quick money through wrong means and are least bothered about the customer once the deal is done and the token amount received.

My case was not taken very seriously here and i feel this should be posted on other portals also just to ensure that no customer approach dealers like india garage for purchasing a vehicle as they do not value customers who have already bought a vehicle and no longer wish to maintain a cordial relation and resolve their pending issues.

I also feel, a customer should keep his options open and try other cars as even mahindra was not very prompt in taking action against this dealer and in short did not take ownership of this issue.

I recently bought an xuv500 w6 at vehicle from india garage, palace cross road, bangalore.

With regard to my complaint - i had already contacted mahindra and mahindra customer support team (My reference number is [protected]); but this issue is not resolved till date.

My complaint:

Since, i had exchanged my old car for this new vehicle and as per guidelines i was eligible for a 50% ncb for the new car.

Initially the insurance component (Amount) was paid to india garage and later india garage refunded the amount saying that the insurance cheque should be paid directly to the insurance company. This happened after i took delivery of the new vehicle.

Once the insurance cheque was collected by mr. Hemant (India garage employee who was incharge of my vehicle), i later learnt that the idv value was reduced from rs. 14, 84, 000 to rs. 13, 90, 000 and the insurance type was also changed from bumper to bumper to comprehensive.

This is a sheer case of cheating. I demand that either the amount be refunded to me or i will be forced to take the help of the consumer forum for getting my money back.

Prior to contacting m&m support team, i had made numerous calls including emails to india garage but in vain as nobody ever bothered to reply / attend to my concerns.

All i want to say is that i had a terrible experience of buying a car through this dealer. There are crooks in this organisation who plan to make quick money through wrong means and are least bothered about the customer once the deal is done and the token amount received.

My case was not taken very seriously here and i feel this should be posted on other portals also just to ensure that no customer approach dealers like india garage for purchasing a vehicle as they do not value customers who have already bought a vehicle and no longer wish to maintain a cordial relation and resolve their pending issues.

I also feel, a customer should keep his options open and try other cars as even mahindra as a company was not very prompt in taking action against this dealer and in short did not take ownership of this issue.

Sir mera naam krishnapal singh s/o shyam singh kushwaha hai. Maine mahindra xylo model may 2016 mosaraam enterprises lakhimpur kheri se purchase ki thi. Mere paas phle se hi mahindra ki 3 gaadi hai. Mujhe 100000 km or 3 years ki warrenty service book pr di gyi thi. Meri xylo ka intercooler 45700 km pr automatic damage ho gya (Without any accident). Warrenty me hone ke baad bhi intercooler change nhi kiya gaya.
Mob no.- [protected]

I ask the service sector to change the new mudflops of my xuv 500 w4. But they haven't replace it. Without my permission they have make a hole in car body and tightend the old mudflop itself with screw it looks soo ugky. Iam very much disappointed with that. Need to take a shiver action up on them.
I have attached the photo copys.
Thank you

नमस्ते महिंद्रा। मैं ओंकार भारजकर, अंबेजोगाई, जि. बीड से हूं। हमे बेहद खुशी है कि हम महिंद्रा के साथ जुड गये। 4 फरवरी 2017 को हमने महिंद्रा बोलेरो zlx. Model लिया है, और अब तक सिर्फ 20k/25k km हुआ है।
Indo mobile लातूर से हमने 3 Servicing कराये हैं और ईन 3 Servicing के दौरान हमने G.M से लेकर service manager से शिकायत की थी कि हमारी गाड़ी अच्छे से repair नहीं कर रहे हैं, पहली Servicing से लेकर आखरी Servicing तक जो problem बताये थे वह आज तक वैसे ही है।
उनको कुछ कहने जाते है तो वे temporary कुछ तो कर देते हैं, इस के पहले भी हमने complaint दर्ज की है. एक तो हमें faulty model दिया है, और काम भी नहीं कर रहैं, हम गाडी का use सिर्फ officially work के लिए करते हैं, ओर singal hand use हैं, इस गाड़ी के problem से हम पुरा परेशान हो गए हैं, अब लगता है कि consumer forum से शिकायत करे। एक तो हमें faulty model दे के हमें फसाया है। आप से निवेदन है कि आप हमें हमारी गाडी ठीक करा के दे।

I am the registered owner of my scorpio hybrid car and its running only 9345 km its coolent get rust badly and damaged my engine totally but no any responce given by mahindra to me. Dealer sold out me a damaged car and now no body clear to me whats wrong with my car. I want replacement of my car due to heavy rust in engine block also photo attached. I am very strange how rust occurred in a mahindra largest sailing brand scorpio car with in 9345 km. How i trust in this brand now because heavy rust circulate in hole engine pipes and all parts as we know rust destroy all the things and once its start its never gone. I am highly dissatisfied with this kind of service and product. I also erase a point on my first service but no body bother. My first and second service done by your dealer luxmi switch gear ltd panchkula haryana

Hi this is sanjeev i lives in usa we have bolero zlx 2013 vehicle in a small town in chittoor district of andhra pradesh my parents are using that vehicle in the month of may that vehicle met an accident some partial damaged happend in the front side of the vehicle so that we gave that vehicle in mahindra service center tirupathi chittoor district of andhra pradesh on may 20th it took 4 months for renovate my vehicle mostly all the front parts has been changed they charged 175000 of bill for that service after that they delivered the vehicle after few days my vehicle tyres has been displeasured so that i made it check up with mahindra service center bangalore mechanics told thet the previous service people they even didnt touch the front side suspenson bushkit and lower arms so that the tyres are displeasured again they charged 20000 rupees why these service centers do like this we trust sevicecenteres for the quality of work but if they do like this how can people will trust mahindra.

Yesterday i gave my mahindra tuv fir servicing at mahindra salasar service centre thane. They don't promise when the car will be available. They always say we will call you. I called them yesterday evening they said there is still some work pending. The service advisor promised me he will call me in the morning today and give me the status. Then i asked then to drop the vehicle at my home today but afternoon i didn't get any call from them. My calls could not go through.in the evening i called and they say, i will call you in five minutes, but they never call back. Pathetic service.

Sir,
We went for servicing of our xuv 500 car on 25 oct 2017 repair order number r018a011930.

Cost estimate informed to us by sms at 2:36 pm was rupees 2422.04 excluding taxes.

At the time of delivery of car at vc motors, ruma, kanpur landline no[protected] at 4:54 pm we got another sms of our bill costing rupees 13933.72 plus taxes.

Including taxes total bill amount was rupees 17, 208 rupees.

On being asked about this huge difference in billing and estimated cost sent to us. Instead of giving answer to our queries vc motor, ruma, kanpur staff s. A. Mayank singh told us that he can make rs 0 bill or rs 50000 bill. It is in his power to decide how much and what bill is to be entered into system.

As we were carrying cash amount of estimated bill cost sent to us by sms at 2:36 pm he humiliated us by saying to pay for the bill in cash instead of pos payment or get the car in worst delivery position.

My father is a retired bank employee. His living is on his pension.
Sa name mayank singh has not only hurt his pride and modesty but also showed how he can alter servicing cost bills.

He may have being looting other clients for his personal benefits.

We want apology letter and refund of the cost not told to us.

Client name
Shashi bala vaish w/o jk chaudhary

Mob [protected]

Please find the attachment and do the needful.

I am customer of mahindra & mahindra and i have vehicle mahindra scorpio s2 model and i am facing mileage issue from the day i purchased the vehicle company claim mileage of 16.1 kmpl but i am getting mileage of 11 kmpl i had purchased vehicle from bhagwati india motorizer pvt ltd shahdol madhya pradesh. I had complaint many times regarding this issue but the dealer doesn't replied any satisfactory answer they are not taking the issue in proper way i am suffering from this issue since last two years but dealer is not doing any thing

We bought our vehicle (Kuv100) having registration no. Cg 13 w 4285 in january 2017. Since then we are the most troubled customer of mahindra.
There are so many problems like defective music system, very low mileage (Much less than promised), etc, due to which we are a regular visitor of the service centre, i. E., auto centre, raigarh { c. G.}. We request immediate action to rectify the defects of the vehicle or replace it.

I had left my xuv for body wash and to remove small scratch from lh rear panel it was done but charged more rs.5300 and body wash i am not satisfied very bad and they have damaged my seat beads which i had put on driver seat.
Anant cars, bannerghatta branch, bangalore one of the worst service.
This is first bad experience and i will not promote this branch for service

I am having baritone car no. Gj12 bf 6765. Residence of bhuj gujarat. I regularly do service and maintenance of my car from mahindra workshop only.. And as per specification i regularly changes spare parts as per guide of mechanical advisor.. According to advise of technical advisor of your co i have changed the time belt and after changing of time belt just running about 37000 km the time belt has been broken on running car and i have been survived myself any how.. I have deposit the car to service center bhuj they said that the belt doesn’t have any warranty or guarantee.. I am not able to understand that the when the belt changing schedule is after 80000 km than how the belt can be brocken and what is my fault... This is not right way to deal with coustomer. I am not going to pay for this kind of enefficent service the breaking down of belt is not my problem it’s manufacture problem. And for such poor quality material i can take any risk
Of my life and can’t pay more.. You can check my vehicle records from your workshop it’s all there.. I am apealinh that please do needful for my car repair by company... If i want get justice i have to take support from consumer right forum... It is matter of my life as well as financial loss...

Hope for positive support..

Beside the front door handle some part of the body has been rusted and colour has gone off. Kindly take immediate necessary actions. Photo has been attached.
Customer name : prasanta das
Model : mah scorpio s10 2.2 mhawk m-h 2wd mt 7s
Reg no : wb02ag9588
Milege : 52980
Sold date : 31-mar-15 00:00:00
Phone no : [protected]
Bought from :
Mohan motors business pvt. Ltd.
Regd. Office ; 55 chowringhee road, kolkata - 700071

I have given my mahindra bolero for servicing on dated 26/10/2017 to jitendra motors pvt ltd, nashik. We prefer authorized service station for beater service. On 26/10/2017 after servicing brake oil was lick and diesel pipe was broken. This is totally irresponsibility of service station. Due to this their may be accident or any unwanted incidence. If any accident or any unwanted incidence who will be responsible for it??

As an mla i have to travel various places. Therefore i prefer authorized service station for small work also. If i am not able to revived good service in authorized service station what should i do?

It is very unfortunate that mahindra and mahindra can not give service to vip customer in his own city.

Hope you will take this complaint seriously and take required action.

Awaiting for your response.

Anil kadam
Mla, niphad

I bought a xuv 500 w6 model in the year 2014 april. Ever since i bought the vehicle i have been experiencing severe performance issue. One day the clutch broke in the middle of the road. One day the vehicle won't start problem with armature motor. Another day the vehicle did not start since there was problem with selonoid switch. Another problem vehicle did not start since self start motor gone for a toss. The headlight have gone for toss as well. Now the infotainment system is gone for a toss. All this in less than 21000 km. There servicing cost are also incredibly high. I have spent 14 lakh rupees on this vehicle yet no satisfaction and feel cheated. I want justice to be served for my vehicle and me.

I'm from kerala. I purchased brand new bolero power+ in august last week. From that time lm getting pathetic services from the dealer (Eram motors). We getting a major sound from the left front. I already place my car in service division for almost 15 days. Still the noise is there. Now the we are getting threattens from the dealer. Is this the customer service from mahindra!!!
I'm totally upset about that dealer...