Mahindra And Mahindra Complaints & Reviews

On 9jul 2017, my xuv 500 had a problem of shaking from the engine when trying to proceed after a traffic stop. I called up mahindra centre in imphal. Thereafter i was advised to report there at the servicing centre, tulihal imphal. So, i took my vehicle there on 11/7/17. I was told to leave the vehicle there. Concerned about the progress, i called up the centre on daily basis. The responses i received was
1-less manpower ;so they could start checking. Checking was done after 2 weeks following many reminders.
2- i went to see the progress at the centre. They showed me a dismantled gearbox with the faulty parts, some were broken, others were having scratches."one the assembly in the gearbox needs replacement and roughly will cost almost 50, 000/-in total" i was told. This seems not reasonable. But left with no option i okayed.
3-they have ordered the replacement part
From other mahindra centres but the reply i got is "the part is on the way". The repair has not taken place till date.
My vehicle is lying there at the mahindra centre unrepaired for 31 days now.
#my concern here is "the service of mahindra, especially imphal is not up to the standard as claimed by the company"needs redressal in terms of customer care, parts availability, manpower, speed of service etc please"
Looking forward for better days ahead with mahindra.

Hi, i have bought a tuv 300 amt in the month of feb 2017 and from there amt malfunctional indicator light is showing on. I have informed the mechanic at mancherial dealer, instead attending to compliant he is pointing out on my driving skills. I dont have time to get into a fist fight with your mechanics. Also there is a hell of wheel spinning issue and a very bad suspension. Would you like to address that too. If you have time to read my compliant.

I was purchased kuv 100 k6+ model in july 2016. At that time company says this car average is 27 for eco mode. And 25 for power mode. But they cheated with me original average is 15 for eco mode and 12 for power mode. I am complaning about this problem during first service of my car nearest workshop. They said average will come. My car was travelled 13000 km but there is no change in average. If you are not take desciplinery action about mahindra cheated company. I will got consumer forum. Car pick up is very bad. Overall mahindra cars experience is very bad. If you are not taken any desciplinery action than i will go consumer forum.

Sir,
It is a matter of great disappointment to me when i came to know from my mahindra & mahindra dealer, kiran automobiles, kumhrar, patna, that there is no provision for fitting reverse camera in bolero slx. I am going to take the delivery in october, 2017. Can it not be provisioned? I should tell you that i am an ardent fan of bolero. So far i have remained hopeful of getting accessories fitted into my bolero. But that seems to be a daydream. However, bolero is still the best in my eyes. One more request that i would like to make that central govt. Employees may be discounted a bit more.

Hi,
I have purchased an xuv 500 on 21st june and paid for the fog lamps as an additional accessory, while making the purchase, the distributors of mahindra in thrissur, kerala assured the availability of inventory. I have made more than 30 complaints and follow ups with the distributor and the parent company. They just don't seem to bother. How do i go about with this issue.

मैं अपनी TUV गाड़ी को जो कि अभी गारंटी में है, गियर में आवाज के कारण 15 दिन पहले अपने शहर में स्थापित सुप्रीम ऑटोमोबाइल में लेकर गया, जहां उन्होंने बताया कि गियर बॉक्स में कोई पार्ट चेंज होगा जो कि उनके पास उपलब्ध नही था तो मैंने उनसे निवेदन किया कि जल्दी मंगवाकर मेरी गाड़ी रिपेयर करा दें तथा उस दिन मैंने गाड़ी को अन्य मररम्मत जैसे रेगुलर सर्विस, एलाइनमेंट और ब्रेक डिस्क आदि के लिए वहाँ छोड़ दिया जो कि मुझे शाम को गाड़ी रिपेयर के बाद वापिस मिल गयी, लेकिन गाड़ी की मरम्मत से मैं संतुस्ट नहीं हुआ क्यों कि गाड़ी एलाइनमेंट के बाद भी लेफ्ट साइड को खींच रही थी तथा टायर खा रही थी जो कि मैंने फीडबैक में उनको बता भी दिया । 3-4 दिनों बाद गियर की आवाज़ ज्यादा बढ़ने के बाद मैंने गाड़ी चलानी कम कर दी तथा सुप्रीम से गियर के पार्ट्स के लिए FOLLOW UP करता रहा । परसों 07/08/17 को सुप्रीम से मुझे फ़ोन मिला कि गियर के पार्ट्स आ गए हैं और मैं गाड़ी Drop कर दूँ, मैंने उनसे पूछा कि कितना टाइम लगेगा तो उन्होंने बताया के अगर मैं सुबह सुबह गाड़ी छोड़ दूँगा तो दोपहर बाद मुझे गाड़ी वापिस मिल जाएगी । मैं कल यानि 08/08/17 को सुबह सुबह सबसे पहले गाड़ी वहाँ देने पहुँच गया, 35 मिनट तो वहाँ उनकी मीटिंग खत्म होने के लिए wait करता रहा तथा उसके बाद पुनः confirm करके गाड़ी वहाँ रिपेयर के लिए दे दी तब मुझे 4 बजे का समय दिया गया, लेकिन मैसेज 05:50 का आया तो पूछने पर उन्होंने कन्फर्म किया के सर 1-2 घण्टे फालतू हमें बताना पड़ता है । दोनों बार में सबसे बुरा अनुभव मुझे ये हुआ कि इतनी महंगी गाड़ी रखने के बाद भी मुझे drop कराने की जगह मुझे बाहर ऑटो का रास्ता दिखा दिया, दोनों बार मुझे भरे ऑटो में लटक कर शहर वापिस आना पड़ा । महिंद्रा जैसी नामी कंपनी के डीलर से ऐसी उम्मीद नहीं की जा सकती, ग्राहक से चाय पानी पूछना तो दूर उससे टके का व्यवहार कहाँ तक उचित है । मेरी गाड़ी जो कल शाम को मिलनी थी तो कल मुझे बोला गया कि उसका कोई पार्ट खुल नहीं रहा जाम है, अतः गाड़ी 100% सुबह 11 बजे मिलेगी, लेकिन अब 2 बजे तक भी गाड़ी का कोई अता पता नहीं है । इतने बुरे अनुभवों के बाद क्या कोई महिंद्रा गाड़ी रखना या खरीदना पसन्द करेगा, कम से कम मैं तो नहीं करूंगा । अगर गारंटी वाली शर्त ना हो तो कोई उपभोक्ता महिंद्रा शोरूम में सर्विस कराना पसन्द नहीं करेगा । बहुत दुखी मन से TUV खरीदने के बाद दूसरी बार मुझे अपने अनुभव सांझा करने पड़ रहे हैं ।

Dear sir,
We bought zylo car (No - wb 74 ad 0753) from khokon motor, siliguri in 2014.
I personally drive my car.
In first year within 12 month faced clutch burn problem and replaced the same which i drive the car only 10000 km.
Again we facing same problem another completing 10000 km and replace the same.2016.
In 2016 dec. Again we facing same clutch problem and change the parts after compleating 5000 km.
Now in 2017 augest 4th, again my car problem in clutch parts and we could not drive my car as i fully less interested to drive your zylo car whearas i got soft sentiment about mahindra brand and we know that after 30000 km, clutch parts may be change.
In siliguri showroom, simply they charged the parts but in 4 year running, it become more painfull to changed the clutch 4 times.
I dont know the reason and looking for your quick sattlement in this regards
Otherwise we have no option to go for other brand.
Thanks from - sudip tarafdar. Mobile no-[protected]).

Hello sir
I had purchased mahindra scorpio s10 around 15 days before from narayan automobiles chinhat road lucknow at the time of purchasing they promised me to do give somethings related to my car like body cover and the way of talking to the customer was very wrong. Earlier also i had scorpio only i am a regular customer but if they will talk like this so i cant think it will be helpfull.
Hope so actions will be taken.
I have attached the salesman visiting card.

Bought on 24.6.12 ran only around 37500 kms till date and the clutch suddenly went free midway on a very busy road. Thank god, no collision.
Car to be towed to the service centre.
Confused how such a thing could happen only within 37500 kms?
Expert says there is no clutch wire but a cylinder which must have leaked and can only be replaced and at the service centre only. Again disturbed that this could happen in such a short mileage and that too cannot be repaired roadside!!

Dear sir/madam,
My name is abdul latheef, resident of konandur, shimoga, karnataka. I have been mahindra customer for last 20 years (Owned nearly 6 vehicles). My recent vehicle mahindra jeeto (16 months old, run 17k kms) ka 14 5481 is giving lot of trouble. I have never experienced such problems in any of my previous vehicles of your company. It has already been towed 4 times to the authorized showroom mahant motors shimoga (75 kms...

Hi,

My xylo bought in last year had complaint from third service onwards,
Even after 100 km drive only the right inner tyre is wearing too much, this is even perfect air pressures and the wheel alignments done with correct values in many places. Now it needs to replace the tyres. But my worry is even after changing the tyres it should not reflect. Resolve the problem or please take the vehicle back.

Regards,
Amarnath. K

Servicing done - i have shown my maxximo to silver jublee (Pune) showroom having problem with starter. So they find out the issue with comman relay so it has been fixed with new comman relay. (But they have not told me have problem with ignition of switch)
Current issue _ after 2 days i have again faced problem with starter so i have again shown my vehicle today in service station

Comment from the management - the starter got damage due to in proper ignition switch

My side outstanding issue - i have said to them if you would have diagnosed in 1 st service it would been not damaged stater today.

Conclusion - due to inproper diagnosis i am suffering issue with vehicle starter that shuld be avoided in the 1st service

Request: based on the above situation i would request you fix the starter problem with free of cost

Vehicle details:
Mh 02 ya 7789
Mobile no - [protected]

I bought a mahindra xuv 500 w6 at on 29th june 2017. On day 1, i found 3 problems, the car swayed towards left while driving, window mirror created noise while opening and wiper produced noise while operating. I reported the problems immediately to mahindra showroom and till now i have visited the service centre 4 times. The problems have still not been completely solved. Besides, yesterday i drove the car on expressway for the first time. I found strong steering vibration if speed was increased above 110 km/hr. I am very frustrated and disappointed after buying this car. Service centre guys give false hopes and the problems are not solved. Please let me know how to get the car replaced.

Hi,

Again i facing another problem in same service centre.

As on date 8th jan 2017 i visited rr automobile service centre due to there was a issue in clutch. As checked by expert he suggested to me that required to change whole assembly of clutch plate with bearing.

I agreed with the same and paid rs 9600/- around for that work.

After 4-5 month i facing with issue that there's again issue with clutch then i called to rr automobile in end of the june month on mobile number [protected] for that issue than representative neelam and one advisor told to me to visit service centre.

Today's on 6/8/2017 i visited the service centre as i am leaving more than 200 kilometres from that service centre.

When i reached at the service centre than advisor mr karan asked the issue and taken permission for test drive with expert and me... Expert expected that my vehicle having clutch issue in presence of the advisor mr karan.

Mr karan promise to me that he need to discuss with his senior.

When he discussed with his senior, he not satisfied with his expert who has taken test drive and he send two another expert for test drive to showing that there's no issues in my vehicle.

Atleast he denied to resolve the issue and told me that there's no any issues.

Question is that i visited from more than 200 kilometres and no one resolved my issues with reply that there's only six month company warranty.

When i asked for warranty documents then told me that we don't have documents and it's company policy, pls drop to mail company and i reply to company only not to me.

Looking positive response as soon as possible.

Water is draining from driver rear seat but they were not able to find out the problem and were trying to blame us for the problem. So it compel me to do repair it ourside while my tuv 300 t4+ is in warranty period. I made the video of draining water still they could not sort out the problem. Bcoz of the drained water speaker of the car lost out. Therefore, i unwantedly will have to go consumer cout for my problem

Dear sir,
We are purchased bolero rgn. No. Cg 13 uj - 1390 purchased dt. 01.03.16
And it will be run 80, 000 km but engine backcompresser and also given black smoke. We are complaine due to your service center not properly care this matter.
So, we requested for investigate the matter and action this matter as soon as that.
Thanking you
Nashim
[protected] / [protected]

I had purchased a sports utility vehicle (Suv), rexton rx 270 xvt-rx7, from narain motors, a mahindra and mahindra showroom in lucknow on 24 june, 2016 (Registration number up 32hc0027; customer i. D. C[protected].
The total mileage to date (5.8.17) is 12, 550 km.
Within the span of 1 year the suv has been to the m&m workshop for minor and major mechanical problems at least nine times.
The record/vehicle history can be checked from m&m authorized service station - narain automobiles, near ghazipur thana, faizabad road, lucknow, 226016.
I am listing some problems over the past 9 visits of the vehicle to the workshop with the corresponding mileage. (1) oil leakage from underbody @ 274 km (2) underbody oil leakage @ 289 km. (3)... Oil leakage @ 394 km. (4) vehicle vibrating during over 80km speed, a. C. Not cooling, underbody noise l/rear, poor pick-up, steering hard working @ 8, 781 km (5) steering wheel noise while running on rough road, modulator voice @10, 170 km (6) white smoke problem, noise coming from steering, brake ineffective, vehicle bubbling at 100 kmph, air bag light glowing @ 11, 853 km. (7) abnormal noise coming from engine @ 12, 536 km.
I strongly feel that i have been sold a used/old/repaired car for the price of a new one as it is not possible for a company of the repute of m&m to supply such a problem-ridden car, when rexton is considered its flagship vehicle. I have owned several m&m cars, including mahindra suv 500, and have never had a cause to complain.
In the light of the above-stated problems, which can be ascertained from the dealership's vehicle history department, i wish to return this vehicle and obtain a refund or exchange this vehicle for a new one.
The vehicle history of the car is being attached for your reference.

My name is kanwar singh nara. My mobile no is [protected]. Rc no pb 65l 1199.
I had two times bad experience in mahindra. Now i will never purchase mahindra any wheeler. I had purchase mahindra xuv 500 w10 on dt[protected]. After six month its engine was not start. We gave it to agency for repair in warranty in repairing it will insert new parts in fuel tank and clean the fuel tank it make invoice of amount 9, 334.00 and after repairing i was going to filling station for filling fuel their is leakage in fuel tank there is loose of approx 15l fuel. I have all videos of leakages. But there is not any proper enquirey from mahindra.

New car had mileage of 18 km/l but now it hardly gives an average mileage of 10 km/l. Kindly look into this matter. There are latent vibrations in the gear box. Car seems to be struggling at high speeds. And did i mention about your claim of 18 km/l of mileage please don't mislead people and start fixing this problem or rollback my kuv and show me a kuv petrol with 18 km/l of mileage.

To whom so ever it may concern,
I am fr, sijo, principal, ben garden high school, teok, jorhat. We own the vehicle no. As 03 t 3844, thar jeep, which had an accident last month and was given to the servise station jorhat in the name of ramnarayan shiwprasad, kenduguri, jorhat., at the time of receving the vehicle for repair, we were told that the parts would be coming in one week and it could be deliverd in one month, but on 1st of auguest i made a call to the concerned department of servise and repair and i was told that even the parts have not yet come...

This is just to bring into your notice sir that we are facing a big problem without the vehicle so please do the needful... Thank you... Fr. Sijo george,