Mahindra And Mahindra Complaints & Reviews

My mail to mahindra customer care

We own a mahindra maximo van registration number mp39 p 208 which is standing at your mahindra dealers workshop from last 10 days, your dealer has not given any job card for same and upto now your company trained engineers and mechanics are unable to find out the problem in your company's pride vehicle maximo.

And also we are calling your call centre for assisting us on this issue for last 7 days, but you have appoined duffers there, who have not reverted once till the day. (The complaint number given to us was 448)

I personally called on the number of gm at rishab motors mrs archana on [protected] but after once recieving the phone on 14 th july she is not recieving the phone calls. This is the condition of services at your dealership.

And again your maximo van its a wonderful van, your persons at dealership are telling it is a failed vehicle of the company, and they are ready to buy it back at rs 30000/- in any condition, it the vehicle is a faluire why company is not changing the engine of all the vehicle in the market. We have paid a lot on the vehicle and all of you earned (Company, dealer, government) only we customer are suffering the loss.

This is 2nd time we are writing to mahindra & mahindra as we are fedup with jeeto veh. - mh14em5183, this is 3rd time we are surrendering our vehicle to silver jubilee motors bhosari, for a complaint of starting. Request to issue us new vehicle as we are fedup of this, as we are losing time and money,
Pravin mutha - cell [protected]
Dir. - hempra

My name is swati soni from dindori m. P. I purchased rodeo rz scooty on 31st march 2017 from dindori (Om-save automobiles) but there are lost of problems (Self not working properly, fuel meter problm) with this scooty. And even till date i am not getting sell letter, registration no. Or any paper.
So, now i want my refund as soon as possible.. Otherwise i will complaint in consumer fouram.
Thanks
Swati soni
Mob-no - [protected]
Dindori
Mp

I have purchased kuv 100 6 plus in feb'17 from siwan tractors in siwan. After 10 days i have noticed that glove box was damaged so i have spoken to dealership and they have assured that it will be replaced in first service.

I have given my vehicle for first service in jun at that time they have denied to replace the glove box and asking me to go to patna for same. After service i have received feedback call from mahindra and i have given rating as zero out of 10 due to this behavior then caller has disconnected the call. After that dealer has also called and asked to give positive feedback then also i have mentioned about my problem but there is no resolution after contacting multiple channels.

After service i was going out of station on 3rd july and vehicle was breakdown on highway. After checking it found that coolant was changed during first service and pipe was not fitted properly so coolant was leaked and engine was over heated.

I request you to please take some action so dealer repair the glove box in siwan. My contact details are
Mr brij kishore gupta
Mobile no[protected] /[protected]

I have already made a complaint regarding no cooperation from navimumbai shirvane service center about the first servicing of my kuv. After my first complaint only apology has been received but so far we have not been given a servicing date despite promise. Let me tell you that we are thoroughly disappointed by first giving us date but no entry and then no cooperation.
This kind of behaviour has not been seen by any other brands of cars we have.

References:-
Car registration no. Wb06b3088
Car model no. Logan disel k9k ps dlx 5 jc
Ro bill no. Rb18a001825 dated 15th july 2017 and bill no. Rbv18a000131 dated 14th jun 2017
Customer id. C[protected]
Sa name - chandan singha
Service center - supreme & co. Pvt. Ltd. (Bombay road, chamrail-711114)

I had a problem with a indication that was appearing on the deck board. The (Red) indication glowed (Top right most from the driver's sit) or the heat meter indicator. This indication came now and then and many a times due to heavy clutch and brake use. When the indication glowed, the car started to make huge noise and suddenly the engine would stop.

I feared driving on highways due to the same cause. This problem started around april 2017. I drove directly to my nearest mahindra service (Supreme motors). I had a consultation with the service men, who in turn asked me to keep back the car for investigation. After two days i was informed about a few spares, which were required to be changed and replaced for the fault to get rectified, but the spares were to be shipped and an advance was demanded for the same. I gave an advance of rs. 11, 000. The spares took a month to come. The total bill for replacement of sensors and service was rs. 16, 750 inclusive taxes (Bill no. Rbv18a000131 dated 14th jun 2017).

The vehicle was left under observation, but not a few days on run the indication came back with noise and engine stops.

I informed the concerned. I was asked to bring back the car. After keeping in observation for 3 days with regular trails, i was informed that the car is now running fault free. A bill for diesel and labour was claimed thereby amounting worth rs. 1328 inclusive taxes (Ro bill no. Rb18a001825 dated 15th july 2017).

On this date the car was released. After driving the car for 40 kms, the indication glowed again. All of a sudden, the engine being got stopped suddenly caused an accident thereby making scratches on the whole right side of the body of my car. (A bus came running down form the opposite side and while overtaking the engine stopped). I could have cost my life.

I have already invested a sum of rs. 18, 000 over the fault recovery. The fault has not just been recovered, but due to the fault left in its form, i am encountering a loss a more than rs. 20, 000 extra on body damage.

I have a third party insurance. I even dropped to get called on the next ending period from mahindra between these service period. But the incident took place beforehand.

I am in great disturbance due to the same, as my old father is suffering from cancer. The car is the only means that i can manage to bring him out of my town for any sort of diagnosis and treatment.

Now, that even the car is damaged, i am completely lost. Even after so many trails, investments the fault is not recovered.

I would like you to have an investigation on the above discussed matter. I am willing to obtain any service at your end. But, please justify my investments. Please help me to get my problems rectified, with an waiver to my previous invested cost and the cost of damage encountered due to same over any necessary service that needs to be provided on the coming course to time. I will be happy to pay any balance amount required for the rectification of my car.

My name - saumyajit seal (Son of owner)

Mobile number - [protected]/[protected]

Attachments : -
Bills as per reference.

Sir,
I have purchased a xuv-500 from your dealer tvs&sons, nh-47, bye pass vyttila, nettor po, near bth sarovaram hotel, ernakulam, kerala 682304. At the time of booking (3rd week of may 2017) i have booked extra fittings such as fog lamps, side beeding. Etc. And i purchased the car on 7th june however these items have not yet been supplied and fitted to my car. Whenever i contact them the excuse given is that the plant shifting is carrying out in pune and hence the delay in getting in these fittings. Already nearly 2 months elapsed since its been offered and i am using the same without these fittings.
I would therefore request you to see that these fittings are supplied and fitted to my vehicle at the earliest.
Jj rebello
Email id:[protected]@yahoo.co.in

Dear Sir,

I have purchased MAHINDRA TUV T6 Vehical No MH04 HN 3087. In Dec 2016 from
Thane Mumbai.

I have very poor experiences from mahindra.
1. My car is T permit car I have send claim for Excise refund to your
Mumbai office 4 month ago. But till Date I have not received Excise refund.

2 Along with car I have order car tracking device mobile tracker I have
paid money for that. Your company fail to deliver me Tracker. In the mean
time your Thane Dealer Global Galleries get closed & No body there to take care of customer. Or refund of Tracker money Rs 9500.

Very poor customer service for vehicle since service station also get closed.

If your company is not fraud kindly resolve my issues because even after
many calls to your customer care, not a single time you have shown curtsy
to reply any of my complaint. In this situation I have force to go consumer
forum against Mahindra & Global Galleries to complaint.

This is very frustrating & annoying thing for brand like mahindra &
mahindra not able to give service.
Regards
For Bhagyashree Travels

Sandeep Atre
[protected]

On 1 Jul 2017 10:10 a.m., "Mahindra & Mahindra" <
customer.[protected]@ecommunication-mahindra.com wrote:

My e2o vehicle lying at white field, bangalore service centre to replace front bumper & headlights. From past 40 days mr. Anthony & ms hema are telling that not received the parts from factory. Please let me know the reason for what exactly its delaying so much for a good selling car. Please help them to arrange for it at earliest & deliver my vehicle

My car has been completed since one week before but still not dispached due to bill not submitted at insurance company so that insurance company is not releasing do.
All employee of a automvers is trying to make me fool. I am totally frested.
It is my biggest mistake to purchase mahindra vihcle, i do not want carry to relation in hole life with mahindra.
It today you will not take action than we are helpless to move at consumer court and you ate libale for the same

My name is kavita vishwakarma. I had booked a car kuv 1oo in the month of november 2016 from your agency gloria gallary, ghodbandar road, thane. For some reason we cancelled the deal in the month of december. We had paid inr 35, 000 /- by cheque. Due to bankrupt the agency was closed and we are still struggling to get the refund back. Some mr. Raman helped us to get 15, 000 /- cheque in month of march. And for rest 20, 000/- we are still struggling. Now we are not getting any response from mr raman also. Please help.

Dear sir/mam,
I have purchased mahindra bolero power plus model slx on may month for commercial use and it got a damage in jun month. I droped the vehicle in the service centre mahindra mahindra dehradun body workshop for repair vide ro no. - ro18b003850 dated 01-jul-2017 and ro no. - ro18b004182 dated 11-jul-2017 for wheel balancing out and radius cutting on steering wheel. The sevice centre had informed me that the parts of vehicle which were damaged, are not available there. Due to delay in repairement i'm not able to pursue my services, which is causing me a loss of about 2500/- per day.
So, please either repair my vehicle shortly or pay my loss.

I am pradip rajaram gujilwa reides at virar. I have purchased tuv 300 a4 vehicle no mh 48 ak 2042 model in 2016 since that tim i never recived a meilage of 15 always 10 or 9 i have complain the same to ur workshop people in all 3 service but no one bother than after ur service center is closed from vasi n for any major issiue we have to go to eaither boisar or malad both 50 kilometer away from my house no pick n drop facility available.in mean time my vehicle pickup was also dropeed from my end any how i reach to malad person fom g3 motors mr ashfaq as an adviceor was provided he told we need to change the vaccum turbolator since it is under warranty it was changed free of cost. But within 1 months vehicle has run only 1200 kilometer. When we put self entire vehicle is vibrating but rarley it happen. So i cal up workshop person mr zakhir at vasai he said again it is an issiue of vaccum turbolator u need visit at g3motors malad. It is very difficult to visit malad workshop since already 4 to 5 days waiting peroid is going on. So i kindly request managament to bring entire facility at vasi work shop also very soon. Or i have to sell this vehicle n go 4 some different car. When u dont have workshop so atleast provide us pick n drop facility. Call to g3motors on [protected] at 10.13 am on 13/7/2017 contact person said we canot provide u pick n drop facility sinci drivers r less n 4 to 5 days waiting peroid is going on so u better come on monday 17/7/2017. Pleas make the facility at vasai worksop. Findig very difficult to go to malad we have to rake off 4 the entire day

We had booked our car mahindra kuv 100a4 for first servicing on the 5th july 17th. Wewere called at 10am but on reaching there on time we were refused entry as there was no space. On reminding we were told that we will be contacted with in 24hrs. Unfortunately so far no body has called and the service center response is a noxious. I am not able to drive the car fearing a breakdown. Who will take responsibility of this. We have never experienced such a thing from other brands.

मेरे पास एक महिंद्रा xuv 500 w 10 है जिसका रूफटॉप गिलास डैमेज हो गया था जिसकी मैंने वैरी नेक्स्ट डे कम्प्लेन लिखवा दी थी लेकिन निल डेप वाली पालिसी होने के बावजूद भी डीलर ने मुझसे 100000/- rupees लेने के बाद गिलास आर्डर किया जो 15-17 दिन बाद आया glass लगवाने के लिए गाडी भिजवाने पर sliding में problem और बताई गयी जिसके लिए sliding का आर्डर दिया गया और 10-12 दिन वेट करने का बोलै गया लेकिन आज 15-17 दिन हो गए हैं बारिश में मेरी गाडी में पानी अंदर आ रहा है जिससे मुझे गाडी चलाने में काफी परेशानी आ रही है बार बार कॉल करने के बाद भी कोई reply नहीं आ रहा है senior manager service से भी बात कर्ली लेकिन कोई रिप्लाई नहीं आया कल मैंने आपके customer care पे भी बात की उन्होंने एक दिन में समस्या निवारण का बोलै लेकिन अफसोश बहुत ही लचर व्यवस्था है आपके system की. I m vry disappointed.

Dear sir,
Its a matter of great regret to inform you that i purchased a tuv 300 from utkal automobiles, bhubaneswar on 30/06/2017 and waited till 7th july 2017 for the endurance kit though it was booked on 14/06/2017. After a long wait the kit arrived, somehow the technical staff fitted the kit but the quality of adhesive used in the kit was of so poor quality that it did not last for even a day. A large portion of the kit fell down on the way while i was driving the tuv 300. Please do find some solution to this, i do have strong faith on your company policy, please do the needful as soon as possible as i am unable to drive it on the road with a damaged kit.

We had purchased tuv300 in the month of march 2017 from sterling mahindra - faridabad, the complete insurance was provided by the company in price value only. Mr car is accedented on 06th july, and given the car same day to your authorised dealer - haryana automobiles - sec-9 bye pass road faridabad, for repairing. As they had confirmed me today dtd. 12/07/17 that the insurance is done by the out side insurance co. And the amount has to be paid by me to haryana motors and we have to claim the amount to insurance company myself. Pls confirm when we had purchased the car from you along with insurance why should i will pay the amount from my pocket. And why can't this amount directly claimed by mahindra to insurance co.
Also when i purchased my car i was told that the insurance will be provided 0 depth. Where we have come to know that this insurance is not 0 depth. And only few amount will be paid by the insurance com. Why we have been kept into dark at the time of purchasing the car, and who will be responsible for the problem for which i am suffering because of your authorised dealer sterling mahindra from which i had purchased this car.

Awaiting your prompt reply.
B. Rgds,
Dhirendra kumar
Contact - [protected]

Hi Mahindra,
I'm planning to buy a Mahindra verito vehicle. So visited nearest show room but faced bad response from the team. They even not bothering to respond me back. I have a very good openion on Mahindra vehicles as they are trust worthy. But when I visited to the show room they are not responding at all.

Please help me out as I have a good openion on Mahindra.

Thanks
Syed Arshad
[protected]

I regrate to inform that my vehical model 2014 run just 50k with self driving. Up to now the following parts has been changed.
1. Fan belt paid rs3k
2. Complete clutch assembly paid rs 25k

Now ac gass leakage in cooling tub unit estimated cost rs15k.
These are due to low quality products

Pls advice me in this regards.

Syed amanulla. A
Dy. Director [protected]

I am really sorry to say about the services offered by company like mahindra and mahindra are very poor.

I purchased tuv 300 mhawk 8 amt 100 hp from laxmi switch gear industrial area pkl on 29th june.

I am physically challenged and permanent physical disability is 70%. Before buying a car, i submitted my handicap certificate issued by govt of india at laxmi switch gear billing counter for excise duty exemption.

I requested for exemption on vehicle offered by govt of india for handicapped people and same is the part of govt of indian constitution. Concerned officer wrote an email to mahindra head office to offer the same however there is no response on that email till date. I have been asking for refund of excise duty since then but every time i get the same reply that there is no response from mahindra head office. I have been even writing mails to your so called customer care where every time they commit that i will receive call from some senior but it has never happened.

Is this the kind of service mahindra offer to their customers that too to a physically challenged person?

I am completely satisfied with the complete team of laxmi switch gear panchkula however very disappointed with mahindra.

Request your intervention to get the refund of excise duty specially offered by govt for physically handicapped at the earliest otherwise i am bound to go to concerned court of law for my rights.

Looking forward for your quick support.

Thanks and regards

Yogesh narula
Yogesh. [protected]@gmail.com