Mahindra And Mahindra Complaints & Reviews

We had booked our car mahindra kuv 100a4 for first servicing on the 5th july 17th. Wewere called at 10am but on reaching there on time we were refused entry as there was no space. On reminding we were told that we will be contacted with in 24hrs. Unfortunately so far no body has called and the service center response is a noxious. I am not able to drive the car fearing a breakdown. Who will take responsibility of this. We have never experienced such a thing from other brands.

मेरे पास एक महिंद्रा xuv 500 w 10 है जिसका रूफटॉप गिलास डैमेज हो गया था जिसकी मैंने वैरी नेक्स्ट डे कम्प्लेन लिखवा दी थी लेकिन निल डेप वाली पालिसी होने के बावजूद भी डीलर ने मुझसे 100000/- rupees लेने के बाद गिलास आर्डर किया जो 15-17 दिन बाद आया glass लगवाने के लिए गाडी भिजवाने पर sliding में problem और बताई गयी जिसके लिए sliding का आर्डर दिया गया और 10-12 दिन वेट करने का बोलै गया लेकिन आज 15-17 दिन हो गए हैं बारिश में मेरी गाडी में पानी अंदर आ रहा है जिससे मुझे गाडी चलाने में काफी परेशानी आ रही है बार बार कॉल करने के बाद भी कोई reply नहीं आ रहा है senior manager service से भी बात कर्ली लेकिन कोई रिप्लाई नहीं आया कल मैंने आपके customer care पे भी बात की उन्होंने एक दिन में समस्या निवारण का बोलै लेकिन अफसोश बहुत ही लचर व्यवस्था है आपके system की. I m vry disappointed.

Dear sir,
Its a matter of great regret to inform you that i purchased a tuv 300 from utkal automobiles, bhubaneswar on 30/06/2017 and waited till 7th july 2017 for the endurance kit though it was booked on 14/06/2017. After a long wait the kit arrived, somehow the technical staff fitted the kit but the quality of adhesive used in the kit was of so poor quality that it did not last for even a day. A large portion of the kit fell down on the way while i was driving the tuv 300. Please do find some solution to this, i do have strong faith on your company policy, please do the needful as soon as possible as i am unable to drive it on the road with a damaged kit.

We had purchased tuv300 in the month of march 2017 from sterling mahindra - faridabad, the complete insurance was provided by the company in price value only. Mr car is accedented on 06th july, and given the car same day to your authorised dealer - haryana automobiles - sec-9 bye pass road faridabad, for repairing. As they had confirmed me today dtd. 12/07/17 that the insurance is done by the out side insurance co. And the amount has to be paid by me to haryana motors and we have to claim the amount to insurance company myself. Pls confirm when we had purchased the car from you along with insurance why should i will pay the amount from my pocket. And why can't this amount directly claimed by mahindra to insurance co.
Also when i purchased my car i was told that the insurance will be provided 0 depth. Where we have come to know that this insurance is not 0 depth. And only few amount will be paid by the insurance com. Why we have been kept into dark at the time of purchasing the car, and who will be responsible for the problem for which i am suffering because of your authorised dealer sterling mahindra from which i had purchased this car.

Awaiting your prompt reply.
B. Rgds,
Dhirendra kumar
Contact - [protected]

Hi Mahindra,
I'm planning to buy a Mahindra verito vehicle. So visited nearest show room but faced bad response from the team. They even not bothering to respond me back. I have a very good openion on Mahindra vehicles as they are trust worthy. But when I visited to the show room they are not responding at all.

Please help me out as I have a good openion on Mahindra.

Thanks
Syed Arshad
[protected]

I regrate to inform that my vehical model 2014 run just 50k with self driving. Up to now the following parts has been changed.
1. Fan belt paid rs3k
2. Complete clutch assembly paid rs 25k

Now ac gass leakage in cooling tub unit estimated cost rs15k.
These are due to low quality products

Pls advice me in this regards.

Syed amanulla. A
Dy. Director [protected]

I am really sorry to say about the services offered by company like mahindra and mahindra are very poor.

I purchased tuv 300 mhawk 8 amt 100 hp from laxmi switch gear industrial area pkl on 29th june.

I am physically challenged and permanent physical disability is 70%. Before buying a car, i submitted my handicap certificate issued by govt of india at laxmi switch gear billing counter for excise duty exemption.

I requested for exemption on vehicle offered by govt of india for handicapped people and same is the part of govt of indian constitution. Concerned officer wrote an email to mahindra head office to offer the same however there is no response on that email till date. I have been asking for refund of excise duty since then but every time i get the same reply that there is no response from mahindra head office. I have been even writing mails to your so called customer care where every time they commit that i will receive call from some senior but it has never happened.

Is this the kind of service mahindra offer to their customers that too to a physically challenged person?

I am completely satisfied with the complete team of laxmi switch gear panchkula however very disappointed with mahindra.

Request your intervention to get the refund of excise duty specially offered by govt for physically handicapped at the earliest otherwise i am bound to go to concerned court of law for my rights.

Looking forward for your quick support.

Thanks and regards

Yogesh narula
Yogesh. [protected]@gmail.com

Hi, i purchased xuv in nov 2016. I hardly use it as i am mostly out of station. A few days latter i realised that rear ac isn't working along with usb port is broken. I sent the car for servicing still issue was u resolved and nothing was done to the usb... I wrote a manual note on the work done copy and complaint the same to the manager still no resolution.. Though he committed that they will resolve it... Please make my reach ac operational and replace my usb as i paid for a new car not for a broken one... Else its totally up to you how you take the customer satisfaction and the quality of the product.. But one thing sure i will not file a complaint.. Or abuse mahindra.. Coz i don't have time for that however i will never ever use any mahindra vehicle, neither will i personally recommend it to any known one

Hoti singh
[protected], [protected]
Meerut
Dealer - jai kumar around kumar pvt ltd

My vehicle xux 500 num mp 09 cr 0797 i have send it for service at ahuja automotive indore for sensor checking they have not worked it properly boot and door open sign continuously blinking on screen at night alarm of car start automatically anytime when i get my car it work for one day then the sensor start getting problem i wish that u take my request sensiorly and update my request

Hlo dear sir, main narinder singh s/o s. Jagjeet singh, village. Jassian, p. O. Neta ji nagar, ludhiana.
Mahindra thar, color.-rocky beige.
Gaddi no. Pb10 tcb-0513.
Chassis no. Ma1sl4bunh2d71042.
Engine no. Buh4d96891.
Purchase date[protected].
Request-hi sir,
Gaddi jado asi dada motor agency to purchase karke ghr gaye to ohda radiator choo pani leak kar reha si, jado asi es leakage war compliant dada motor agency ch kiti ta, sadi kise ne koi complaint nai suni nd ignore kar diti. Meri workshop walea koi vi gal nai suni. Nd baad ch mainu kehnde tuhanu ehda claim lena paina main ohna nu keha asi calim nai lena.

Gaddi sanu pehla hi 144kilometer chali hoyi mili. 33kilometer gaddi asi use kiti.
Jadi asi es bare complaint workshop in de manager — vikas sharma nal kiti to oh sanu kehnde es da claim lena paina. Nd sade missbehaive kita nd koi complaint nai koi vi sun reha.
3din to thar dada motor di workshop ch khadi a. Hun sadi koi complaint nai receive karda.
Main ajj vi vikas sharma nu request kiti ta ohna ne ajj vi meri gal nu keha ignore me kar ditii.
So please meri request hai radiator change karwado...
M. No. [protected], [protected].
Pin no. 141001.

Dear sir,

We have bolero zlx with registration no. Uk 08ak9824. We are doing all the services of the said vehicle on timely basis. But we are not getting proper service from haridwar area. Recently on 06/07/2017 also we given vehicle at mighty auto wheels pvt ltd, nh58, delhi haridwar national highway, near patanjali, bahadrabad dist, haridwar-249402 for servicing. The have done the servicing and charged rupees. 9465 from us. But they have not done proper service. After the servicing ac is not working now. Also we got alarm that "engine is over headed", while checking the time we found that the coolent was empty in tank. Kindly do the needful on urgent basis..

Enclosure: bill copy

Thanks/regards,
Mahesh. M
Mob: [protected]

Hi

I want to purchase a scooter for my kid and so was checking your website for dealer address who sells scooter in Mumbai.
I live in goregaon west so the nearest showroom which showed was at Motilal nagar at goregaon west and another at Kandiwali west. When I tried calling the no mentioned in the site af both the dealers they were non responsive. The Motilal nagar person gave a call back and when I spoke with him, he said that it's a personal number and not of any dealer.
My kid also visited the Kandiwali showroom and there too they said that they have stopped selling scooter long time back.

Its a surprise that such a big company and they are loosing business in such a way that their websites are not properly updated. Today when they whole world is getting noticed and achieving business through online I feel how irresponsible is the Mahindra Scooter team can be to do not have their proper dealers list updated on their website.

This was not less, then I registered myself for. Call back and when I received the call from the company representative, to my surprise they too did not have any update on it. They were also just mentioning the same address and numbers mentioned on the website and so could not get any further help from them too.

Hope the company doesn't loose business in such a way and still I am looking for a dealer near me. If you can help me out it would be good or else have to lookup at other options.

May I get a quick response from your end.

Hi I visited your Service Centre located at Jhalawar for getting Clutch set on 5th April 2017.

However, just after 2 Months the clutch plate stopped working. By this time I came to Jaipur and here service center asked for 8, 500 and told that there is not guarantee for the clutch plate.

While service center manager and service area manager denied for warranty had to opt for future service from outside. Outside it was told that Mahindra Service center at Jhalawar cheated me by putting the clutch plate of Jeep instead of putting Bolero clutch plate.

This is sheer negligence and I need compensation for the charges charged and amount of time got wasted.

At Jhalawar, I was charged for 7, 696 for defective clutch plate.

Please contact me on [protected] for resolution from senior management.

Dear Team,
I purchased car Xuv 500 w6 in December 2016 from Silver Jubilee Motors Ltd. Camp, Pune. (MH 12 NP 6448, Registered on my brother's name Amol Pethkar) Recently did first Servicing on date 13 June 17. Servicing not at all happened properly. It very very disappointing to me that Big Brand like Mahindra has such poor Servicing.

I had asked for pick up and drop service. My car servicing handles by Mr.Rupesh Mohite(Hadapsar Pune branch)
1.The driver who came to pick my car was not at all professional. he did not mention the things properly on job card which I had asked for.
2. I had mentioned my to do things again when I received call from Mr Rupesh Mohite.
3.when I received my car at the end of the day Exterior cleaning was not at done properly. Ac water marks was there And I had asked to paint one scratch( 1-2 cm in length)which is there on back side of my car.
4. I called same time to Mr Rupesh . He commited that he will do it on very next day.. But unfortunately till it is not happed. I mentioned my problems on feedback form as well. I have taken follow up more than 20-25 times (I called up many times / sent SMS I have all logs with me) but every day he is giving me false commitments.its been more than 24-25 day I didn't not received any Response from Silver Jubilee service centre nor from Mr Rupesh.
5. Another thing is before I received call from Silver Jubilee customer care, Mr Rupesh Mohite called up and requested that 'I will to all pending work.please Give me 9 or 10 points for my all work.
Being human I trusted Mr Rupesh Mohite's commitment. And he made me fool.
These kind of people you are having with you, who are giving false comitments to customers and making them fool. This is very unfortunate that happening In Big Brand like Mahindra.
I will never suggest any one to buy such Brand where people makes you fool.

I am expecting this has to solve in coming one week. otherwise I am going to raise this in consumer Court.

Best Regards,
Pratibha Govind Pethkar.
[removed]

Dear sir

Very disappointed with the service engineer Mr bhimrao, who is rude and arrogant with customer..

I'm surprised after every service my car goes to Mahindra I get a call from ur back end team.. But this time I never got a call..

Note I'm using Mahindra cars since 2007.. Earlier Logan and then ur xuv 500.. My xuv is one of the launch model in 2011.. Never Had a service complain till date besides this executive Mr bhimrao.

Can u Pls call me so I can share my concern

Thanks

Jairaj Thakker
[protected]
MH43AJ6539
Car in name of my father Harshad thakker

I purchased the car in the year Oct, 2014 with registration no. OD02S5167 from Utkal Automobiles Pvt. Ltd, Bhubaneswar, Odisha. Clutch was having some issues(it used to be very tight) from the beginning and whenever, I was complaining about it, the service centre people will always say, it has no issue and will be free after running some kilometer. It has never happened. Before some days, it has started showing some signs of slowness in the car and it was not picking up well. On 6th Jun2017, I reported to their service center at Pahal, Bhubaneswar, Odisha. The service centre person Mr. Jagadish informed me that it has happened as the driver was driving th vehicle by using half clutch. How it is possible that somebody will drive the vehicle with half clutch throughout the journey. I have argued with them but they insisted that I need to pay money. By complaining, nothing is going to happen, we have all the evidence. As the vehicle used for kids to drop them at school, I have to pay and bring the vehicle. Initially, they told me that it is only clutch plate issue, then flywheel. I went to net to know about similar complain in XUV 500. I found out that many people are facing similar problem with XUV 500. I would request for necessary action. I have to pay Rs40k for this and total bill was Rs54, 517

I bought TUV 3oo in FEB 2017 as i came back to settle back in India and had sold all my cars when i went to settle abroad . The only car which i could have bought the next day of landing was TUV as they had ready stock unlike ford ecosport or hundai crea .
So i bought TUV 3oo and post running around 7k kms it started making noice on gear change and hence i took to workshop in chandighar but according to them car was fine . I again showed the prob to ghaziabad workshop and they said some part manufacturing problem and replaced. After 1000 more kms 'engine' light showed in dashboard, i took it to same ghaziabad workshop and they said fuel filter need to be replaced and i payed for it at 8000kms which should be changed at 30k kms . Any ways after one week the light again showed up and i took it to noida workshop this time and after analysis of 2 days they said all is well with car and no light is showing now .
The big question is if there was no problem then why koncept mahindra Noida took a test drive of 220 kms in a day ... its really strange as i had owned many brand cars in about 12 countries, but to my surprise i have never seen someone to take 220 km teat drive in one day and that too when all is well .
Mahindra please revert else i will burn the car to ashes on 27 August at hindon ghat and whole world will see the viral video .

Buying maserati is good Mr Anand Mahindra but troubling customers from your own soil is really sad .

This complaint regarding universal motors, mahindra agency in amritsar. My car xuv500 has a complaint for its breaking system and electrical wiring. Now i have changed my breakpads 5 times in journey of 55000 kms. Is it possible. Service managers are so uneducated and unethical in their words, that they does'nt even know how to talk to customer. Till the date they even don't know what is wrong with breaking system.
Secondly i have changed my music system 4 times under warranty just because of some electrical problem in car, for i have send my car to agency 2 times and nobody attends properly as they don't know how tackle . Now they say you need to keep car at agency for a week so that we can check thoroughly, ??? now i have to stop my work, business for this stupid car for which nobody is responsible. Please suggest should i go to consumer court or sue them or sell my car. ????????? i need answer from mahindra and mahindra

contact me at [protected]

Hello,

My name is Rineesh and i am writing behalf of my brother in law Premadasan E, who own the vehicle Alfa 3 wheeler passenger auto in kannur, kerala. which he bought 3 months before.

Reg No = KL-58-U-8199
chasis number = MA1LE2FYSH3A19063
Engine Number = R6M2844720

Problem : Gear cable breaks frequently.

Its been replaced 3 times .
Also problem in gear box was detected and repaired at service centre, kannur, kerala.

Please treat this complaint in priority and solve it as it affects his work very badly.

You may please contact him directly @ [protected]

or Myself @ [protected]

Regards
Rineesh

Sir my xuv 500 which registration no MH 31 ED 90 is at Provincial automobile nagpur his Ac is not working properly since last year and i complained about it but they are changed ac filter last service and told me to cooling proper at some time when i send Vehical for service they take 4 to 5 days and misbehave to me
Please take action about it and Repair my Vehical problem