Mahindra And Mahindra Complaints & Reviews

I am purchase mahindra tuv 300 temporary no bhr 1bm3087 from kiran automobile pvt ltd. Patna dated on 10-jan-2017, and facing both side door noising problem in 1st week after purchase date. We have already visited 3 time service centre to resolve the door problem. But issue still not resolve. We have already discussed with asm (Abhishek [protected])& sm (Pankaj [protected]) of kiran automobile pvt ltd, but both are dined to support & resolve.

Regards,

Sachin kumar [protected]

The vehicle was entrusted to tvs workshop on 10th. They have not attended to the car yet their stock reply-spares are not available. The insurance surveyor also completed his job on13th and instructed goahead with work. Even after 11days the authorised service - tvs has not touched the car. We are worried when we will get back the vehicle after repair. We feel tvs is another name for slackness and they are not worried about the customer. Kindly ensure that we get back the car duly repaired earliest. Thanks, dr. Naveendivakar ([protected])

I purchased mahindra tuv 300 autoshift t8 whose chassis no. Is g6a44698 & engine no. Smf6m27502 on 18/02/17 from kumar automobiles (Udham singh nagar, uttrakhand), car run only 2600km till date.
On 17/06/17 morning, when i am on the way in my car, suddenly gear system operation stopped at baheri (243201) u. P. And the automatic gear box warning light, shown on display, due to which my car stucked.
Enclosing pictures with mail.
I called mahindra rsa, around 7:10 a. M., they told me that they will toe my car to moradabad (102km) or bareilly (50km) from my place where car stopped. But rsa policies says that car would toe to nearest service center. And nearest service center from my place is kumar automobiles from where i purchased my car.
Rsa declined to toe my car there and didn't support me.
Therefore, i took risk to take my car to kumar automobiles, on this 30km journey car stopped 5 times.
We get to know from service manager that the problem is auto manual transmission gear box oil assembly leakage (Only 100ml).
They said part is not available there on service center and they will recover my car within 4-5 days. I asked them to provide a car for personal use, for which they committed to give 1000/day in place of providing a car.
I called mahindra with you humesha toll free number, they said they will arrange a call back from senior representative, red no. Is : cf[protected]. But i have not received any call up to now.
I have a hip replacement and nerve damage problem in my leg, that's why i purchased autoshift mode car, so that i can easily visit my doctor for regular checkup.
Till date of purchasing of car, i am not satisfied with your tuv 300 which is giving a mileage of 10km.
I am feeling pathetic and get very poor and bad service from mahindra.
Kindly, recover my car asap. Otherwise i would take a immediate action.
Dilip garg ([protected])

Hi sir i buy new mahinder truck mixplus on nov 2017. Local agency holding my money 7000 under warranty rule 2/2/2017. My truck again in patnokot agency. This time battery dead and starting not my truck. I got already 1year warranty. Please contract your agency repaired my truck soon as impossible. I request to please contract your agency soon. I confirm for you i will contact to court against mahinder company. Claim to my monthly loan plus driver wage. I will contact to daily newspaper to m mahinder company services to legal advise notice to the court action. Please contact to you company soon as impossible. I will the completed copy print to sent legal advise notice soon

Dear sir/mam
I mr. Jayanti jadwani living in nashik, i am a business man. I am a handicap person. I am writing this email to you because i want to buy your mahindra car name e2o but i cannot buy it because of financial problems. So i request you to give me car for free or at some discount. We are 4 person in my family but can not go together as i am handicap person i can cannot carrier more than two person. So please understand my problem. If you think i am fake person, am not i have all documents of handicap.
Thank you.
Reply.

I give your mahindra centuro Bike but that time my bike is very bad plz services and average problem is not solely that time only 40 km avarge give
But I comlen but your company not responsible
I sent joshi sir and I purchase your mahindra centuro Bike but that time my bike is very bad services give because avarge is only 40 km p l give an example I sarviceing complete in aurangabad arya in hira and city motor aurangabad .but I that time in beed
And olredy company on complen but my problem is not resolved
So plz solutions give my problem
Your am joshi
mundhe [protected]
[protected]@rediffmail.com
He asked probably sol but not sol so plz ignor my component

Regards
Thapde Govind S
[protected]@gmail.com
[protected]

My xuv500 was purchased from mpl motors about 3 years back. Regular service carried out earlier at mpl and now tvs at saligramam. The people have remained the same after the changeover. However quality has been hopeless. Any repairs carried out is only sustaining for a month or so.
Subsequent raising of the issues is always were the response is not appropriate.
A spare vehicle was asked so that in case of rains will have conveyance till the repairs are done.
It is always not available whenever asked for.
The concept of service manager and the gm is not helping either.

Both damodaran and naresh of tvs at saligramam have to the extent told if you want you do it sir when i told them about lodging a complaint.

If mahindra cannot provide after sales service why sell the vehicle in the first place.

Disgusting people at tvs saligramam.

After one week i want my car back bcz its too late if there is a major problem. One week is enought for that.. But there is not major problem only one part is missing and ur compney not provide that part.. I forget car? Or a u sent a part.. I give me my car 1 week ago and compney not repair it on a 1 week.. Its a small problem.. But service center takes over time

My car met with an accident on 5/6/2017 in indore, i reside at surat. I gave it for service in indore. I was told cost of total 70000 that will be covered in claim and major damage area was headlight bumper etc. When i got back my car, there was a problem with ac as well, i complained in surat's president motors that ac is not working. +they told me brake pad, disc lining is not working. I told them when ac was damaged during accident then you should cover that in claim, why should i pay for it now? I got reply from president motors, sir your car work was done in indore and we are dealer of surat so we are not responsible for all this. I asked them, please contact your indore dealer. I got a rude reply, sir you contact them, take no. From our toll free no. I asked whats my mistake? I gave car in mahindra authorised dealer of indore, you can check my car history, i never ever gave my car since purchase to any other mechanic other than your company. I complained at toll free no. Of mahindra ie [protected]. I got my complaint reference no cf[protected]. I did complaint on 14/06/2017 and i was told, no worries sir. We will talk to surat's president motors. Next day morning i got a sms stating sir, you will have to pay rs.1200 for ac discharge pipe, rs.2500 for compressor oil. I asked them, didnt you get any approval from your co. I got a reply, sorry sir. Our manager told not to start work till the time customer dont agree to pay. I called again to the company's toll free no. They just gave a simple reply, sorry sir. Our representative didnt call you but tomorrow surely, you will get a call and your car back. Its 4 days now after that talk and i didnt get any call or any message nor from a dealer or company. I called dealer again on no.[protected]. Sir, please give me my car. President motors says simple language, sir let approval come then we will repair it. Is it right? What is my mistake that i gave my car to mahindra and mahindra who keeps our car with them, make person handicap without car and irritate person by not repairing it so that after a saturation point customer will say fine. I will pay for your mistakes and negligence. I regret taking xuv500. Its more than 3 years and i always gave my car for servicing in the company. Is this the way customer is treated in your company? 1st you make mistakes and then you tell customer to pay. Please i request everyone not to buy mahindra cars, products are good but servicing is worst. Worst thing is they cheat customers by making a good story that its a part failure sir, it didnt happen during accident. I ask you president motors. When i gave my car for full repair, are your mechanics so negligent that they dont check full car. Whats the point then. Was that just to repair 2-3 things and take 70000 from insurance co. Mahindra servicing is a cheat.

Dear team,

I wolud like to inform you that i bought a new car on last week at salem sks automobile at salem.
They treat very worst in manner, they not provide general hospitality,
Even they not provide single glass of water.
They not return our advance amount till now more than fourty thousand they need to return us. While boking time they say first you need to pay 25k immediately after fifiten day only you can see your car.
In the show room sales executive even front office staff also not speaking in hospitality maner
I never seen a such poor service in govt office also.
We are paying more than 12lakhs for the car but they think us begger.
We feel very ashmed to buy the car in that show room
We think mahindra have some good reputation, but like this show room will spoil your name.

Regards,
Priyan...
[protected]

Dealer delivered me painted vehicle & dealership cn, t responding me. Sales person cn, t respond me cn plz resolve my problem.. Vehicle name of ram niwas. Dealership cn responding me
Indraprastha automobile pvt ltd.
If no solution with ur side i will submitted fir. Or legal action.

Model kuv1oo k2
Reg. No. - dl8caq7861
Color - drizzle silver
Ch no. Ma1vb2nach6d86242
Name - ram niwas

Dear sir,

My mahindra make verito model vehicle (Ap 03 av 1207) sent for the service with prior appointment with the authorised dealer & service centre in tirupati (Balaji agencies), chittoor dt, a. P on[protected]. Before sending my vehicle i confirmed that there is noise in wheel bearing with service centre for the same they needs 2 days maximum for to complete the said works.

After sending my vehicle i recieved a call from the service centre and said vehicle needs to change wheel bearing sets of 2 nos and general service costs about rs15000 to 16000. I given clearence for to do the same.

I waited for a day and enquired about the vehicle with concerned supervisor. He said they will deliver the vehicle on[protected]butnot recieved the vehicle. And said supervisor gone on leave.

I went to the service station[protected] and enquired with the another supervisor. He shows my vehicle out side service shed with scraped cars. I questioned the incharge "why you are not sent my vehicle" he appologised and agrreed to send vehicle on[protected] and asked for test drive. At that time i observed cluch is in tight condition and little bit noise in dash board. They said that it needs to change cluch cable and repair in dash board. I given clearence for that also and paid money about rs 25000/- for that also.

But i didn't recieved my vehicle on[protected] and sent the vehicle on[protected] after repeated follow up with them. Vehicle delivered with the worest condition with proper inspection, cleaning and testing (Why i am saying this is i am not in position to change gears).

The same i intimated to the manager. He sent one technician for to inspect. And again saidthat it needs to change the cluch plates. I asked supervisor to correct the problem which is caused at your service centre. He refused and not attending my calls.

I went on[protected] to the service centre and raised the issue with their dgm and correct their mistakes and i sit for two hours and asked the job card for my vehicle to know who attended and how they supervised. But they cann't find that and accepted to correct it.

They sent another driver to take my vehicle on[protected] and again they didnot attended vehcle problem kept aside till[protected] when i went to the service centre and refuesed to do that problem. After the discussions they said they agreed to do.

They sent the vehicle on[protected] with little change in the problem.

This shows that they are not fit for to operate service centre because

1) they didn't have proper check list with them at time of collecting vehicle from the customer.

2) they didn't have qualified technician's with them to inspect to the incoming vehicle.

3) they are looting customer's money because of their lapses.

4) they didn't have proper security to the vehicles (Suspecting thefting of parts in the vehicles)

5) they will do un wanted works like wheel allignement and balancing for to increase bill amount.

6) they are not in position to answer the customers and refusing to do the works and saying "you can complain and cann't do anything againest them"

With the above i recieved vehicle with tight in gear shifting and got huge loss paying money to the service centre & for the hired vehicle.

I hope you will do the justise

Regards,

P venkataramanareddy
Vaikuntapuram.
Tirupati
[protected]

I have purchases a mahindra school van in 2012 from mahindra show room in kadapa.

The van had issues since the day we bought it.

So far we have paid 2.5 lakhs in repairs to the same show room.

We pruchased a used mahindra school van 2 years ago, we have no repairs so far

But this new van that we purchased from the show room, we get issue every month.

Yesterday we got clutch plates issue, we called the show room guys.

Manager ramesh : sent mechanics to our place, but they are not ready to work

When asked ramesh, he is very rude, tells back to us, "the repair costs 11500rs, first pay the cash, then we will repair the van"

How can we pay money with out a bill reciept.

How can we pay cash at 11:00pm in the night.

When requested him that "ramesh, this is not the way it works, we need bill to pay, we have 2 vans, we are about to purchase new from the same show room", he still got back to us very rude "i dont care, first pay then we will repair, we dont have bills now, pay us first"

We even told him "we dont have cash, but can pay with card"

He responded back vulgarly "dont disturb me much, where should i keep the card, in which whole should i keep the card : (, i need 11500 cash if you need repair"

No bills, do not know how much is the repai, do not know whats the parts cost, why not accepting cards.

Why this van gets repairs every 2 months, and every time its atleast 6000 to 12000rs.

I need a explanation on this please

First (1) why should mahindra sell me a van which is not built properly, we changed almost every part since we bought it, whats the point in buying a new one

Second : why should i pay cash with out bills, at 11:00pm in the night, and why is the manager too rash on me, and the way he spoke is very unacceptable.

I am dont with mahindra, i will sell my two school vans, i will sell my two scorpios, i will start a campain in my place, i will make sure, atleast 50 vechicles around my contacts will sell there mahindra.

I will also approach consumer court, on why my new van costed me around 2.5 lakhs in repairs for less kms we drove.

I will stop all this if manager calls and appologies me, and pay me back the extra money he charges me every time, he send his people to my school

Hi mahindra and mahindra,

I have bought mahindra scorpio sle 2014 model, after running 20000 km clutche plate issue is came, within 20000km, have replace clutch plate twice.

Its is really disappoint me, its very costly to maintain the vehicle.

Even i have seen some blogs about mahindra scorpio clutch issue.

Going forward am expecting this issue has to address by mahindra and mahindra motor and as soon as possible provide the concrete solution for this issue.

I purchase mahindra kuv 100 k8 petrol on 8 feb 2016 by gsp motors gurgaon, i have not recieve topgear kit till date after many complaints. Secondly company claim as per arai mileage of 18.6 kmpl but in actual it gives only 12kmpl.
This company looted us dual way by making wrong promise and and false product.

Pushpender
Asst manager
Punjab and sind bank
Rewari haryana
[protected]

From,
C. Jayakumaran, p. C. Sawmill & timbers,
Chevidanvilai, lekshmipuram post. Pin.629802.
Kanyakumari district.

Sir,
Sub:- irresponsibility and negligence of your authorised dealer kodai cars private limited, tirunelveli.

This is to inform you that i, c. Jayakumaran the undersigned would like to bring the below furnished mater for your kind consideration.
I am the owner of a xylo car it bears the number tn 75j 5555. Which met an accident on[protected]. We brought that car for the maintenance and service purpose to the abovesaid kodai automobile company on[protected]. Still this movement they did not repairing work and handover to us. How many times do we have to knock the door steps of kodai automobiles. Kindly i request you to involve in this affair and settle the matter immediately.
If your dealer do such type of poor service how can we trust worth your company and your products. More over under what circumstances we advice our kith and kin to purchase your brands.

Thanking you,
Your loyal customer,
C. Jayakumaran.
Contact mobile no.[protected]
Email id: [protected]@gmail.com

8 weeks awaiting mahindra to replace my car. Bought a new car, that turned out to be cosmetically sprayed! Bumper replaced... Long list of dedects! Mahindra sa dragging their feet and keep referring me to the samea - holes that did me in in the first place... Wow custumer service in an all time low in south africa. Wonder what mr. Gupta will think about this?

We have taken mahindra ams provided by the service center for fourth service
As per that my vehicle was due for service, in which we had oil change and filter clean up, plus i had issue with wipper motor, which they replaced it complete motor saying it dint worked

Post that they deliver the car which have issue with engine heatup,
When ever a/c runs on the lower mode, and it happens even on speed of 40 km and within city, first thing noticed engine cool-lent was empty, whihc could be the reason of it run pune mumbai

I took vehicle back to them to see what happened, they say need to check not sure now it has been two days and there no update on the vehicle,
Service engenner not sure for the things

When ever we called he look more distress and annoyed to speak

The thing is engine dint had any issue with service, neither they performed any service, then just oil change why engine is heating up so badly, did they some goo[censored]p with engine oils & or while replacing the motors they performed any mechanical work on the engine too which is not recorded in the job card

I have booked kuv100/k4+/6str/ diesel variant at koncept automobiles pvt ltd, a9, sector 2, noida, gautam budh nagar (Up), pin - 201301 on dated 30.04.17 with booking amount rs. 11000/-.

At the time of booking sales representative of m&m committed to provide the dual tone colour (Red & black) similar to as available in k8 model and for this he charge some additional amount. After long discussion he gave his 100% assurance about quality and finishing of dual colour 100% similar to k8 model.

First he assured to deliver the car on 05.06.17 but unfortunately at the last moment he denied to deliver the car due to some internal reasons at the end of dealer. Secondly he ask to visit showroom on 12.06.17 to take the delivery. But when i reached at showroom find there is huge difference in terms of quality and finishing between dual color of k8 model as shown at the time of booking and my car.
When i object the same and ask to refund my booking amount since m&m is not delivering the product the i have booked and committed by sales team, the sales team of m&m threaten not to refund the booking amount.

Moreover i also surprised that the dealer also raised the invoice against my name without informing to me and also before the delivery. Please explain is this the working culture of m&m?

Here i would like to highlight that i am ready to take the delivery of car as i have booked and committed by m&m team only other please do the needful to refund the whole amount (I. E. Rs. 11, 000/-) to me as soon as possible.

Regards
Ankur pratap singh
Ankur. [protected]@gmail.com
[protected]

Purchased vehicle on 08th june, drove it for about 24 kms and brought it home.
Next morning the vehicle does not start, called up the showroom and they sent the person from workshop. The technician tells me that the battery is giving low power output.
He jump starts vehicle and it starts, again asks me to drive for some time till the time battery charges back again. Next morning same problem.
They take the vehicle to workshop and confirm that some issue with the new battery.
They replace the battery with a service battery and tell me that the vehicle shall be dropped to my home.
While driving home, driver crashes the vehicle and has frontal damage.
Both headlights, complete bumper, both side fenders, bumper support anf many other parts.
They are asking me to claim insurance for a vehicle which is 1 days old.