Mahindra And Mahindra Complaints & Reviews

We have taken mahindra ams provided by the service center for fourth service
As per that my vehicle was due for service, in which we had oil change and filter clean up, plus i had issue with wipper motor, which they replaced it complete motor saying it dint worked

Post that they deliver the car which have issue with engine heatup,
When ever a/c runs on the lower mode, and it happens even on speed of 40 km and within city, first thing noticed engine cool-lent was empty, whihc could be the reason of it run pune mumbai

I took vehicle back to them to see what happened, they say need to check not sure now it has been two days and there no update on the vehicle,
Service engenner not sure for the things

When ever we called he look more distress and annoyed to speak

The thing is engine dint had any issue with service, neither they performed any service, then just oil change why engine is heating up so badly, did they some goo[censored]p with engine oils & or while replacing the motors they performed any mechanical work on the engine too which is not recorded in the job card

I have booked kuv100/k4+/6str/ diesel variant at koncept automobiles pvt ltd, a9, sector 2, noida, gautam budh nagar (Up), pin - 201301 on dated 30.04.17 with booking amount rs. 11000/-.

At the time of booking sales representative of m&m committed to provide the dual tone colour (Red & black) similar to as available in k8 model and for this he charge some additional amount. After long discussion he gave his 100% assurance about quality and finishing of dual colour 100% similar to k8 model.

First he assured to deliver the car on 05.06.17 but unfortunately at the last moment he denied to deliver the car due to some internal reasons at the end of dealer. Secondly he ask to visit showroom on 12.06.17 to take the delivery. But when i reached at showroom find there is huge difference in terms of quality and finishing between dual color of k8 model as shown at the time of booking and my car.
When i object the same and ask to refund my booking amount since m&m is not delivering the product the i have booked and committed by sales team, the sales team of m&m threaten not to refund the booking amount.

Moreover i also surprised that the dealer also raised the invoice against my name without informing to me and also before the delivery. Please explain is this the working culture of m&m?

Here i would like to highlight that i am ready to take the delivery of car as i have booked and committed by m&m team only other please do the needful to refund the whole amount (I. E. Rs. 11, 000/-) to me as soon as possible.

Regards
Ankur pratap singh
Ankur. [protected]@gmail.com
[protected]

Purchased vehicle on 08th june, drove it for about 24 kms and brought it home.
Next morning the vehicle does not start, called up the showroom and they sent the person from workshop. The technician tells me that the battery is giving low power output.
He jump starts vehicle and it starts, again asks me to drive for some time till the time battery charges back again. Next morning same problem.
They take the vehicle to workshop and confirm that some issue with the new battery.
They replace the battery with a service battery and tell me that the vehicle shall be dropped to my home.
While driving home, driver crashes the vehicle and has frontal damage.
Both headlights, complete bumper, both side fenders, bumper support anf many other parts.
They are asking me to claim insurance for a vehicle which is 1 days old.

I have a scorpio of 2011 model, jh01av2359. I had engine light and check lights on at times and during this time engine dont start.3 times this problem has been taken to service center namely, amit automibiles, bhagalpur, bihar and kiran automobiles, patna, bihar. I had spent already around 22000 rs on different repairs as suggested by the service engineers. Sometimes they change wires, sometimes cable, sometimes battery and dont know what all. If a customer is paying you as you say and still ustomer faces same problem.. Every other day the car doesnt start and after sometime it starts. I am totally exhausted by this problem and the fake promkses made by the service engineers. Please take back this car and return whatever value this car is. Please escalte the matter and do the needful

Dear mahindra

I am owner of mahindra xuv 500, reg no ap20ap3344 which is purchased on[protected] from hyderabad from day one on wards i am facsing lot of issues with product recalls and struggling with service centeres

First i am giving service to uppal automotiove for service they not at all respond my complaints after i am givien service to vvc kukatpally they took my car and kept 35 days after they are replaced dash board cluster and they not fitted new one that replaced part shows 48000 km if we replaced new one that should be zero reading if adjustble they need to adjust my orginal reading both are not done

I am stay at khammam and manuguru many times my car got brake down at khammam one yaer back my car brake down and sended to vijayawada show room they done good service

So i am regilarly i am sending service to vijayawada only, i given my car service on april 25th at autonagaer service station with high numer of complains, i told order spare key also my main complaint is vehicle getting off in slow speed in 2nd gear nobody respod this complaint, check engine lamp glowing same time but your technician telling check engine lamp because of fuel level low is this correct

Any way my vehicle kept at almost 50days completed i visited show room 2 times in last time there is pending complaints so i will show all complaints to mr prasad he given commitment he can reslove all complaints and also they spolied my car painting rear tail gate and bumper poerstion completely spill with oil and painting got effected that is also they are given commitment but not done

Yesterday when i am visited show room nobody not responding mr rahamtulla is there he dont know ant thing about my car and telling painters not there work not completed when asked manager he is conneted phone call to mr praveen reddy he is telling your not given car to me your given to mr prasad i am already terminated him so we dont no status of your car is this right way if you terminated person like prasad they why you are not took responsibuly of peding cars, other wise if prasad not there close the show room prasad left on 1st today 13th 13 days nobody up dated my car status

If praveen reddy terminated him why cannot he taken responsibulity and telling on phone why he is not there at show room

Sir i am fully fed up with service like mahindra i am very soory i need strong explation from 50 days what is happening my car in service centers so i dont want my car there is no responsible person

I will go consumer cousrt i know how to fix all my complaints but this is pathaic sichuation about vijayawada service station

Mr rahamtulla is not at all fit like service advisor jow you are keeping like this persons in front of customers first you people talk with him 10 mints how is his behavior i am fully dis satisfied if any body respond on this plz le me know

Thanks

@krishna

[protected]

Dear team
Mahindra and mahindra ltd

This is to inform you all that i recently just two and a half month ago, i purchased a mahindra alfa. And two three days ago my driver told me that the chassis and body is cracking from somewhere. I inform to mahindra and mahindra service center. (Kumar auto wheels rudrapur). They told me to get welding on the body and come tomorrow in the service center. When i reached there they told me to wait in the waiting hall. After two-three hours they come to me and told to get the vehicle the home. And to enquire about the same on monday. On monday they told me that your vehicle willl not get guarantee benifits. Please help me

I owned a scorpio s6 from ashok motors (Authorised mahindra automobile dealer) in the month of december 2016 which meet an accident and i informed the dealer and suggested me to handover the vehicle to the dealer for the repair and insurance claim. On the day of delivery of the vehicle i was totally not satisfied with the service and the level of the work from the above said organisation. Problems found are mentioned below:

1) paint was all over the glass and the body which is distinctly identified.
2) broken glass were still left in the ac vent which may a threat to life which can be blown out anytime when ac is on and flew inside the eyes.
3) the vehicle was not cleaned at the time of delivery the seat are full of dust and the broken glass were all over the floor
4) the response from the service team was totally unsatisfactory

The proof were kept in the form of photograph and the glass are still in the ac vent and i have to drive the vehicle without ac in this hot weather because if i use ac there is a threat of life.

Waiting for your soon response.

I am a buyer of mahindra bolero slx (Wb 22u 7877) purchased on 31st may 2013 from royal motors, kolkata.
From february 2017 it started pickup problem when we went to the authorised service centre (Royal motors) for three times, everytime they denied to attend the problem as they don't have any technician. Then we contacted commercial service centre of mohan motors (Taratalla & diamond harbour branch) they were not able to diagonise the problem. Then we took it to the branches of shree motors (Banganagar &topsia) banganagar banch had our vechicle from about 10 days and can't diagonise the problem, blindly they are changing several parts like front&back pump and still they can't start the vechicle. Now they forwarded it to their main branch shree motors topsia, they didn't even informed us about the problem in our vehicle and randomly changed 4 injectors without even informing, and just sent a message regarding the bill of amount rs.-60000/- + service tax.
Now, being a reputed automobile company your manufacturing is so defected that we have to change the whole engine in just 4 years of a vehicle like bolero. Till now i have spent 90000/- in 4 months for this problem and still it is not solved and after all the changes in the parts it us not gauranteed that the can start up the car, and even if they can start it haow can we satisfy ourselve that we don't have to suffer in future because of your manufacturing defect.
I humbly request you to please look at my problem and give a proper and satisfying conlusion about it.

I have taken mahindra scorpio in july2013 from mahindra and mahindra finance. After 15 days my car got accident then also i gave 1st emi on time. After that i claim for full insurance and i got money whatever the amount given to mahindra finance, then at last the loan closed on july 2015 with full payment and i have taken noc. But the fact is i want to take another loan but my cibil is showing poor. So kindly update my cibil as soon as possible so i can got another loan in future. For this act of yours i should remain thankful to you.

Today i visited anant cars, hunsemaranahalli, bangalore-562157, as my xuv 500 w10 was showing erratic readings. After checking for an hour they could not identify the problem and i was asked to leave the car. I agreed for that, but even after about half an hour, nobody came forward to hand me over the papers. When enquired, i was told that mr rafi will do the needful, but he is busy somewhere. I then said that i could not wait for so long, and i may have to take my car some where else. They said ok in a very unprofessional manner. Till now i have only driven mahindra cars and i had great respect its cars and services.

Thank you.

I have taken the delivery yesterday 8/6/17 and the car has a faulty amt gear box, yesterday it was not shifting automatically from 2nd to 3rd or from 4th to n and the car stopped with #... Today the car is dead and gear not shifting from n to a or reverse... Its standstill on the second day of buying... If the car is towed on the second day i want a replacement and would not take such defective model.

I mohabbat beer singh purchased a new mahindra thar in the month of nov (2016). Now there is a some fault in a alternator, alternator makes a sound so i visited in your mahindra showroom situated in a bathinda. My jeep is in your showroom for reparing the alternator, from last 2 days they are giving me a false promises. Thethere is a no authority person to deal with a custmers. My jeep number is pb30t0013.
Contact no [protected]

I had bought a Mahindra Bolero Sle in june 2013. The car is very powerful and is a work horse, no doubt about it. but since the last one year, its body has started rusting very badly, all over, sides, doors, window panels and every where else. Is this what i paid 7 lakh rupees out of my hard earned money for. Please provide a way out and direct my nearest dealership or workshop to check my car and redress the problem.

I mr angshuman kamilya owner of xuv500. My car has undergone servicing thrice in a month which charged me a lumsum amount of 150000, but than to again facing problem of clutch failure which was really upseting and unexpected. This is the last time i am putting my car for repairing, this time if i won't get satisfactory results making sure selling it away and never buying or interacting with mahindra again. Had bad experience with servicing and service holder. I personaly would never suggest any person to deal with mahindra.

Hi I have fitted the reverse camera in my scorpio from Global Gallarie Showroom on 31/08/2016 which is in warranty and not functioning. When I have visited on 3rd of Jun to the showroom it was closed by Mahindra and no other showroom is available in the city. I am not sure whether I will get the same replaced from other showroom. Now where to go???

Dear sir
One of my customer is having a scorpio vlx. He had not done the registration of his vehicle, now he is facing problem in registration process. He have submitted the all required documents in rto of deoghar (Jharkhand).in the process of registration in rto office system is showing inventory details for this chassis/engine no is not uploaded by manufacturer please contact to the administrator.
Kindly update in mahindra so the process can be done by rto.
Image also attached

Purchase date-20/12/2012
Customer name-gopal kumar goyal
Model-scorpio vlx
Chassis no-ma1ta2mhnc2m61445
Engine no-mhc4m40517
Contact no-[protected]\
Dealer - sonali autos pvt ltd (Patna, bihar)

I have been reporting a complaint for my car from the past one year. I have been going every month to the showroom for the same complaint again and again. Till now they haven't found out whata actually the cause of the problem is. Im fed up of running behind your people. Trivandrum mahindra showroom is the worst. Please do something and solve this issue of mine by contacting me soon.

+[protected]

I have a commercial tuv 300 vehicle completed 20, 000 km without problem. After 20, 000 km service, the vehicle became tight. But the guy who took trial convinced me that it was normal.

The clutch failed a few times. Recovered after pumping. I called the service station and reported. They told me to bring the vehicle. But the vehicle could not survive a sunday. Immediately within 2 days after the service, the clutch plate...

Dear sir
I arvind kumar gupta mob no-[protected] purchase tuv 300 mpx on dated-20/10/15 from kiran auto mobile patna. My vehicle was breakdown due to starting problem on dated 20/5/17 i inform service center and service engineer shifted my vehicle to kiran auto mobile service center patna on dated-21/5/17 but till date my vehicle problem not rectify.

The Mahaindra dealership GPS Motors, Gurgaon is engaged in harassing its clients by allowing vendors of different companies and sharing it's client database to companies engaged in calling at their showroom and enticeing them for a 2 Nights 3 Days free uncoditional holiday voucher.

On your reaching their showroom you are to attend a 45 mins presentation which actually goes up for more than 150 mins which is irritating and you enthused to sign up for a holiday membership on the table which if you don't do now would cost you Rs.1 Lac more in the open market. More over you are pressed upon to do it without knowing anyning or experiencing much about the company selling it. Even the exchange network resorts details about some DAE company are not disclosed fully and can be revealed after signing up on the table and making an upfront payment through your card on the table.

Ridiculous and cheating on people. You are not even given Your Free Holiday Offer as committed prior to your coming for this presentation and As Assured Before Starting of the Presentation that, it would be given to you on the table. At the end if you don't take up the membership they say, Sorry, We Are Finished Up with the coupon, which they initially say, "Is Ready For You" in the beginning and now put an excuse saying that it would reach you by email first thing in the morning, which never happens.
All this is such a grilling and harassing exercise to the customers to spend their valuable time plus the travel time in a metro city, that you have almost lost, half a day in all this.

]]I sincerely peruse you and advise all customers of GPS Motors not to fall prey into this trap and waste your valuable time and money on such activities falsely promoted by them.

The company in principal should take suitable action against the dealership. Seems like Mahindra and Mahindra is not paying sufficient commission to such dealerships for the vehicles sold as they are resorting to such cheating activities to make their ends meet.

From
Sanjay Kapur
[protected]@gmail.com