Mahindra And Mahindra Complaints & Reviews

I am writing this letter from kerala, as i booked new model of kuv few months back but now i think xuv is more comfortable for me. So i thought of exchanging it, but the dealer is not willing to exchange it. I talked to him about this scenario but still he is not giving me positive response. My finance is already taken from mahindra itself. Please provide xuv for me.
Please take necessary action regarding this.

I had given my car for repair work on 30th april they said there is an issue woth the gear box it will take 15 days to arrange the parts. Now it's 5th june and they keep giving excuses and delaying the work. They say we will call back the work is almost done and we have to test the repairs and will get back to me then they don't respond even after 3 days i call back and they say the advisor isn't present when he arrived we will call you. Still no response.

I purchase your mahindra centuro bike but that time my bike is very bad services give because avarge is only 40 km p l give an example i sarviceing complete in aurangabad arya in hira and city motor aurangabad. But i that time in beed
And olredy company on complen but my problem is not resolved
So plz solutions give my problem
Your am joshi
Mundhe [protected]
[protected]@rediffmail.com
He asked probably sol but not sol so plz ignor my component

Regards
Thapde govind s
[protected]@gmail.com
[protected]

Dear sir,

As per mail reference dated: 11.05.2017 regarding vehicle no: gj-1-rc-3542 - mahindra bolero.

We are put our car at your service station lactated at ahmadabad with name of punjab automobile (India) pvt ltd, sola.

Since, we put our car on date 30.01.17 and they give back us 06.05.17 i think it's too much time for repairing of damage vehicle. But that time we are not satisfied by there service & repairing of my damage vehicle.

Then, i am again given my car for repairing of out side body work.

Now, they are saying me your car having some problem in engine. But as per my knowledge when i give my car for re-repairing for out side work is running ok without any problem. Only one small problem at self-start problem which is taken long self on startup.

Now when i am going for take my vehicle at punjab automobiles (India) pvt ltd, sola, ahmedabad they are say me your vehicle having problem in engine and chock-up some parts (Nozzle) in vehicle engine. Then i am asking to engineer & service manager how is it possible for this problem, because of when i am given my vehicle for repairing no any problem of this type.

When, yesterday i am going for taken of vehicle they are say some problem in your vehicle and charges of this vehicle repairing is approx rs. 40000/-, why i am give this charges for repairing.

Also no one take responsibility about this problem. No one give me proper answer about this problem. I think my car parts have been changed and bad parts fitted in my vehicle because of i was complain against this dealer at direct mahindra & mahindra.

I think they are revenge with me about my earlier complain.

Sir please solve my problem and give my vehicle in good condition which condition at the time of re-submission.

I am suffering many problems without my vehicle.

Sir,
I have purchased kuv100 from raj vehicle, mohali on 28th feb 2017. Since its purchase, the vehicle is running properly and not restart at lighting point. It take two three times selfs to restart. I have reported the complaint to raj vehicle so many times and visited the workshop so many times they have taken more than 5 days to solve this problem, but the problem is still in vehicle. It seems that there is manufacturing defect in vehicle. The detail of the vehicle is as under :
Name of customer gurpreet singh, [protected]
Registration no. Pb65al3961
E. No. Rbgzl44753
Ch no. Ma1va2rbch6a85649

The company has taken too much time to rectify the problem and they failed to rectify the same. I humbly request to kindly replace the vehicle immediately as it has manufacturing defect otherwise i have to go to consumer forum to claim for the harassment and money value as the vehicle is giving same problem since its date of purchase.

Regards,

Gurpreet singh, dy controller, deptt of finance. Punjab govt.
58, phase i, mohali

To
Mahindra & mahindra ltd.,
Automotive division, afs,
Mahindra tower, 3rd floor,
Akurli road, kandivali (East),
Mumbai - 400101

Kind attn: customer care

This is very sad to say that inspite of following all your advises to replace the components of the vehicle but the vehicle is still not functioning properly. At your advise we agreed to replace fuel tank and many other parts of the vehicle. The bosch pump has been serviced twice or thrice. But till today the vehicle is not running properly. If you look at the cost of all these replacement and servicing then it can be realized that if little more amount is added to it then a new vehicle can be bought. The issue of diesel being contaminated which has always been raised by you is not at all valid because we have been fuelling our vehicles from that particular petrol pump from last 32 years. Also at your advise we replaced the fuel tank but still we are facing the same problem. We had such a bad experience with mahindra for this particular vehicle that now we have to think a lot before buying any mahindra vehicle.

Cc : amol surve.
Gm - service
Infinity autolinks pvt ltd

Sir,
I am j. M. Markandey from nagpure.
I own a mahinra duro scooter mh-31
Dd 0797, chassis no. L02010 & engine no. 226478.
I feel i made a blunder by purchasing this vehicle.
For the past 2 years i have to expend over rs. 25000/- towards its repairs etc.
I have always entrusted the works to your authorised service center: m/s nangia, near dhantoli nagpur. The last repairing work was done 2/3 months ago & now when i faced some problem with the vehicle, i took it to the service center tester day on 2nd june, 2017 & today the service center informed me the estimate for repairs amounting to rs. 9000/- i am totally taken aback, as just 2/3 months ago i have incurred expenditure of over
Rs. 10000/-.
I've started suspecting the mechanics carrying out the repairing works, since any good company's products, like yours, do not require frequent repairs.
I request you to investigate the aspects related to service center functioning & help me to get my vehicle repaired properly at no cost.
Now you are my last hope & i am sure you would certainly resolve my issue & do justice.

Regards,

Jagdish markandey

I have purchased xuv 500 sports edition on june 2014, dl 10ct0912 my car is in under warranty. Due to rusting problem i have changed the three doors but the agency prime auto mobiles faridabad. Says the graphics are not under warranty you will pay for it, but when i have pruchase it they said all items of car is cover under warranty till three years.

My name is Krishna Kumar.. My long time dream was to buy XUV car... Finally I got the car from nelson manikem road showroom on 17 aug 2016.. But on the day of delivery itself ibwa ng happy bcoz while bringing the car from down to top... Ur company person who was sitting at the back opened the door when a two wheeler was crossing the car so the car got scratched and was damaged the paint in the car gone... So then I left the car and went ur person promised me that they will rectify the scratch an give they did so and after 3 month on november he sunroof started leaking inside while raining... Again I went it was rectified... Then when I was traveling Bangalore by night the headlight was not proper it was ng as bright as other vehicle... I was scared to travel with my family in car by the night because of the light... Since I got the car I am not satisfied at all.. I am totally fed up of the car I received.it was my dream but now I feel why I got did... Pls do something to make a clear bright light in car head light...

We have bought a mahindra supro car from your dealer located in nattakom kottayam district kerala (T v sundram ayyankar and sons) vehicle no klo5an-3910. Three times i have submitted my vehicle to service center at kottayam but water service not done i complained this matter to the manager every time but he said it will clear next time now 3 months it was not cleared kindly make necessary arrangement to clear this issue

Contact no-[protected] faizal

The pain tail started as soon as I bought XUV 500 from GSP motors 2 years back. I am dividing this mail into 2 parts. Current issues faced with GSP Motors & overall issues with their workshop

1. GSP motors had fixed the windshield of my car in Nov 2015 & it always use to make cracking sound at speed breakers or uneven road or while applying breaks. The same was highlighted to GSP motors in Nov 15 itself & they got the windshield pasted again. But the problem continued.
2. While shifting to new office & pasting the parking sticker few months back I realized that windshield is not pasted well at that corner & it lifts upto a centimetre at least.
3. When I told to GSP motors they took 10 days to get the car picked up (1st Capability issue with GSP, not reaching on time at the location specified to pick up the car) with several follow ups. Initially they said it will cost 5500 but on pressing hard that it’s their mistake of not pasting the windshield glass they got this done in warranty.
4. While doing this they created 2 problems for me
a. Blocked something that leads to water inside the car picture attached
b. Broke the plastic cover on the rain sensor attached to windshield glass
5. With several follow ups they again picked up the car to solve the things as captured in mail below & kept the car for two days. But created 3 another problems
a. Bluetooth & screen that used get hanged once a week & then will start normal function after car was switched off & start. Now has permanently disabled Bluetooth function. I can hear the voice of incoming/outgoing call but the person on other side cannot hear my voice.
b. While I was told that GSP has removed some block that was leading to water inside car & now the same problem will not happen again, but they proved wrong as the problem stands as such.
c. Glass of driver window has started making noise while taking the same up

Javed, I have been getting a good service for my Scorpio earlier, hence requesting you to get the car picked up & sort out these three issue as GSP seems to have hired people from cycle repair shop & has a clear capability issue.

General Issues with GSP

1. Every time my car has been sent for repair they have never completed the job in one go & it requires 2-3 visits to sort out the concern.
2. In one of the visits I had sent the car just to dry-clean 1 sq foot area behind driver seat as my kid had vomited inside the car for which GSP charged me for whole car Rs. 1500 but I had to send the car two times again to get the same cleaned.
3. In one of the service they broke one leg of the LCD player mounted on the driver seat for which they replaced later but it was hassle
4. For every excuse they say we have new manpower & please give us one more chance, but are actually good for nothing.
5. I think because of these issues I had a heated discussion with Chuahan, Virinder etc they deliberately replace the Original spare part & change with damaged one be it the problem with mic or Bluetooth not working properly or Motor that takes the driver glass up & down. I could be wrong. But need to understand that what happens in the two days when car is sent to workshop that Bluetooth & driver glass that has been functioning fantastic from 2 years suddenly goes bad or some line gets chocked that leads to water inside car.
6. VERY very poor on communication & updating status to customer

I have had a very bad experience with GSP & rather than giving them more chances & getting more spare parts damaged of my car would rather prefer RR automobile to sort the 3 problems
1. Bluetooth call (FM, Disc & other functions are working well)
2. Water inside car
3. Motor repair or replace of driver window.

Javed request your help to get the car picked.

Chauhan – despite your personal promise to check the car personally before delivery, which didn’t happen, you failed miserably on customer satisfaction. I cannot allow you to experiment further with my car.


Prabhdial Singh

Associate Director – R & D Nutrition Grains
PepsiCo India Holdings Private Limited
Level 3-6, Pioneer Square, Sector 62,
Gurgaon – 122101. Mobile : +91-[protected]
Web: www.PepsiCoindia.co.in & www.PepsiCo.com

Hi,

I bought a kuv 100 from mahindra punjab automobiles, near sola flyover bridge, s - ghighway, sola, ahmedabad on 9th february 2017. I didn't receive my r c book (Registered certificate copy) till now. I called them 100 times for the same and these people are answering very irresponsibly. Finally, they are saying now, we are not responsible for your r c book at all, we sell the vehicle and our duty is finished there. I contacted the customer care head of this showroom, she is also not responding properly.

May i get any help in this issue...???

Thanks

I had given my xuv 500 (Ch01as6324) to your authorised service center silver jubilee motors at hadapsar, pune on 30 may 2017. After a whole day when i received my vehicle the problem i had indicated of reverse sensor and functiononing of start / stop persisted. I had to return to again get the issues resolved but surely not to my full satisfaction. More hurting is the arrogant behaviour of one of the technicians who attended to these issues. Am sure your esteem company maintains better ethos which need to be percolate it to your service centers too.

Regards

To whom so ever it may concern,
I had booked my service with service advisor for 30 may 17 for 0930h.
I reached the service stn of os motors jodhpur promptly at 0915h. The service advisor took my veh in the wksp at 0935h and in addn to service there were two complaints brakes and tail boot not opening..
The brake pads had to be changed for which i gave a decision in 05 mins and the tail boot started working imdtly...
For changing the break pads and carrying out service at 40000km they have taken 4hrs and still not completed the wk... Now the mechanics are on lunch break and i have to wait for another 2 hrs for veh to be ready..
I request pl do something so that customers are not harassed like this... If i have to wait for a whole day to get a veh serviced then there is a big problem with service dept of the company..

Ideposited rs 10000/- as bonking amount for scorpio s 10 on[protected] with sheikh farid automobiles limited firozepur (Punjab). This dealer did not arrange for the vehicle so i purchased it from v d motors sri ganganagar (Raj) on[protected]. This dealer is not refunding booking amount of rs 10000/-. Please help me on this. Thanks.
Vikram singh
150 bedi colony firozepur

Sir,
I purchase a kuv100 k2 model from royal motor tollygunge. With in 1 week my music system and charger port damaged and fuse of the car burn due to short circuit. After complain to the royal motor they exchange music system and change the fuse with new one but after that day again same problem face in charger point and i went to the service point at kalikapur they also told that if my my cars jerk or move then fuse has gone. They do not solve this problem.

Please kindly look after this problem and solve it as early as possible. Otherwise it may be a serious grievance against you.

Thanking you
Debabrata dey
[protected]
[protected]@gmail.com

Kindly refer our email dated 20.05.2017 in which we have stated that our vehicle Bolero bearing No. UP81 AL9130 sent to you for general servicing & A.C repairing to your agency twice. Vide bill No.RBR18A000157 Dated 08.05.17 Rs.13935.00 and Bill No.RBR18A000179 dated 13.05.2017 Rs.4575.00. We specially mentioned the complaint regarding the faulty working of A.C of the vehicle. In last occasion when vehicle was send you regarding the complaint of A.C and it was ensured by the company that the fault of A.C has been removed now and it will not trouble anymore.
But we are sorry to note that the problem of the A.C could not be trouble shooted and the defects noted in the first visit is still persisting.
We would like to highlight that we are leading institution in banking industry having more than 25 vehicles get serviced in your company.
We once again sincerely request you that you are a esteemed & pioneer name in automobile industry and hope that our problem of A.C. should be trouble shooted satisfactorily.

Contact Person

Mr. Amit Kumar Jain
Senior Manager
Gramin Bank of Aryavart
Regional Office Firozabad
Mobile : [protected], [protected]

I have always been a fan of a mahindra jeep since 1985. I owned a jeep since then and my last one was the peugeot engine before i left for dubai in 1993.
I always owned a range rover in dubai. I moved back to pune in 2015 sept and was very impressed with your xuv 500 w 10 so i bought one on 30th sept 2015 from silver jubilee pune.
The first 6 months were great but after that the gps refused to work. It has been over a year that the fault has not been detected and i must have send my car to their service station over 10 times.

I'm now flustered and unhappy with your vehicle. Kindly do something about it so that my impression changes again towards your company and i keep patronizing it

Regards
Anil panjabi

Dear sir/mam,
This is in ref to my xuv 500 regn no hr51bb2055. I sent my vehicle to narain authomobile authorized mahindra service centre, faizabad road on 24 may 2017 for general checking as lots o[censored]npleasent sounds were coming while driving the vehicle. I opted for pick and drop facility.

After i received the vehicle in the evening, i got a bill of rs 2957 including doors adjustment charges rs 1000 plus taxes. But next day when i drove my vehicle then sensor is continuing showing the front right door open (This problem was not present at the time of sending the vehicle)

I spoke to narain automobiles, they said sir you have to again send the vehicle to us which i am not able to do in near future because of my commitments and otherwise also narain automobiles is around 15 km from my home. Why i should suffer for the mistake which they have done.

I am afraid, i sent vehicle for door adjustment. They did it but never tried to find out whether it has been done correctly. I am seriously worried about service provided by mahindra as same poor service has been provided to me by gomti motors, arjunganj, lucknow earlier also which forced me to change service centre to narain automobile this time.

Moreover at service centers, staff posted at centers themselves fill the feedback form.

I want to know is this because up people does not work properly or it is everywhere like this.

Please look into matter as service providing is as important as selling the vehicle and i am afraid to say service at mahindra is becoming highly unprofessional which should be a matter of concern.
Thanx
Dr ashish kalra
[protected]

Dear sir
Mare ek gadi hai jo ki May 2016 ma kharidi thi sir us gadi may koi na koi dikkat aati rahti pichla kuch dino may gear problems & clutch problems to abhi es Samay pickup problems or gadi jatke day rahi hai or eski sahi treatment nahi ho rahi na aap ki taraf sa or na he aap ki company ki taraf se mari gadi Pramod kumar shahi ji ka naam sa hai jiska number. UP 53 CB 2589 hai.kripa kar ka hamri gadi ko thik karaye anyatha may cort may case Karane ko may badhay ho jaunga ...

Pramod kumar shahi
Cont. [protected]
Please. Gorakhpur U.P.