Mahindra And Mahindra Complaints & Reviews

Dear sir,

I have booked kuv 100 k4 6 seater (Pearl white colour) petrol car with unnati motors, b-27 industrial estate, saturna, badnera road, amravati on dated 28 march 2016 with booking amount rs. 10000 and receipt no is 1035.

At the time of booking showroom peoples committed to deliver the vehicle within two months before 30 may but showroom peoples not able to deliver the vehicle till date.

I want to purchase the car before my daughter’s 3rd birthday which is on[protected]. I had promised my daughter to purchase the car before your birthday. And also your showroom people also confidently told (At the time of booking) that vehicle delivered to you before 30 may.

We totally disappointed from the side of mahindra showroom peoples not honoring the commitment and response to customer requirement.

Please do needful

Dear sir,

This is just inform that i am Dr.Chandresh Harisinghani, lives in pune, I don't know it is right place to inform you .actually I got your mail from online.

I have buy My favourite Mahindra TUV 300, T8 version, 4 month back its really good suv for me .
Me, my friends and relatives really appreciate for this vehicle,
When I was buying many people informed me don't buy, its new vhicle, don't go you will face many problems etc..
But I ignored that and I take risk and go for my dream look passionate SUV. and I didn't had budget to buy but I managed and go for it.
Initially I face problems during driving, but it was sort out by your service station.
But one I am very fed up to got news that mahindra has changed their BHP OF tuv 300, from 84 bhp to 100 bhp.
I am really disappointed with mahindra that we just buy new vehicle and it is obviously some people have dream vhicle. But suddenly changes buy mahindra it is very difficult to digest. Because your early changes may affect those customers who have recently bought this vhicle. Mostly told us that you should weight, you get more power . That things is really compromise for us.

So my request as you senior of management to kindly do the favour of your TUV 300 old customers to improve thier changes which you have recently done .improve their bhp from 84 to 100 bhp..

Kindly consider my request any query related you may call me or reply .
I will wait for your decision.
Thanks and regards
Dr.chandresh harisinghani
chandresh.[protected]@rediffmail.com
Pune

With deep heart i had to say that mahindra has lost its credibility to its name. I was very impressed earlier for brand name "mahindra" in automobile sector. After buying mahindra duro scooter all my image for the brand mahindra is vanished and i really feel that why we bought duro!!! The poorest quality scooter with poorest service support.

I bought duro from chanadan agencies, gandhinagar. Recently after starting trouble, i decided to avail the facility of authorised service centre for repair purpose. Chandan repaired scooter but with no smooth riding. Trouble could not be resolved even after paying hefty service charges - rs.6000/-. They told us that they do not entertain any further assistance if scooter gives trouble. What kind of service it is even after paying such big service charges. They simply denied that service does not carry guarantee.

It is really now considerable if we should really avail the services of authorised service centres of mahindra??? Or it is better to go for low cost local repair person.

Quality of duro is poor and back service is poorest.

Mr. Mahindra should take care of its brand image. Chandan agencies, sector 21, gandhinagar, gujarat is not at all good service centre. They are greedy people make only fake bills and never replace proper parts. Give poor service support.

I would request mahindra team to look into my complain and ask chandan agencies to give 100% guaranteed support to repair my scooter and extend atleast 1 year warranty. I am a retired person and cannot afford frequent service charges. Moreover after paying hefty 6000/- i expect justification.

Expect a reply.
Regards,
Santosh khemka.
M: [protected]

I have mahindra xuv since last 3 years. This car gives me lots of problems since i have purchased. Now at present its wiper motor is giving lots of noise n driver side window motor is not working.
I feel that the company has fitted the substandard equipments.
I m regular user of different cars and such type of problem is not faced in any of the cars that i used.
I want that company shud replace both the motors at no cost.

Dear sir / madam


I bought all new xuv 500 in the month of march 2016 through susee automobile, kappalur, madurai.. I supposed to receive purple club membership kit.. I was not aware of it. Later i received a call from mahindra customer care stating that "i am member of purple club and i entile to get 3 nights 4 days complimentary stay at club mahindra resorts.. After the call from mahindra customer care, i spoke to sales person in susee auto mobile mr. Siva sakthi, he says that he is having the kit and he will courier to me sir.. But keep calling him for more than a week time.. Now he is not responding and not even attenting my calls.. Than i got a call from susee automobile customer service team, stating that the they will sent me the"purple kit by courier today.. But the same thing happened for last 5 days i have not received anything.. Finally i called mahindra customer care yesterday (04.06.2016) first they told, we already sent a courier.. I said that i did not receive it.. After that they are saying our staff lost the purple kit. So you can't get the same. I am very unsatisfied about the service given by the susee automobiles.. If you are not doing anything on this issue within 10 days i am forced to take legal action against mahindra automobiles and susee automobile.. Madurai

I am waiting for your favourable reply in this regards
Thanks
Advocate. M. Sakthi vel,
Legal advisor & property consultant,
Sai adhithya real estates & adhithya holidays,
W5, 755 naidupuram,
Kodaikanal-624101.

Website : www.adhithyaholidays.com & www.adhithyaproperties.com

Mobile:[protected],[protected]

I booked xuv 500 - w10, 2.2 ltr, dolphin grey 2015 model from koncept mahindra - 52, ring road, lajpat nagar part iii, new delhi, delhi 110024.
Date of booking - 23 may 2016.
Dealer accepted booking with an advance amount of rs 10, 000 and gave us the receipt and quotation/proforma (Signed and stamped). Receipt no. 800.
However, on june 3 2016, dealer called us and informed that he is unable to deliver the car with the reason stated as the car has been recalled by the company i. E. Mahindra and mahindra ltd.
But we did a random check with other dealers and found that the reason stated by the dealer is false and the company did not ask them for recall of this car.
We want to register a complaint against koncept mahindra - 52, ring road, lajpat nagar part iii, new delhi, delhi 110024, and complain that the said dealer has committed a fraudulent transaction with us and not fulfilled the booking committed to us. The dealer had offered a discount of rs. 1, 59, 660 on the ex-showroom price of rs. 16.09, 660 and net payable amount was rs. 14, 50, 000, as agreed in the deal. Along with this the dealer alos offered to provide foot mats and side steps for xuv 500 free of cost.
We have a marriage in our family and this car was supposed to be part of the marriage arrangements. Now we have lost all deals that were available to us earlier and we feel we have been cheated by the dealer.
Kindly accept our complaint and help us to resolve this issue amicably between the two parties.
I am also attaching the copy of receipt and quotation/proforma invoice for your kind reference.

Pls find chat manuscript between myself and the dealer salesman below:

23/05/16, 1:52:25 pm: siddarth mahindra koncept: hi
Sir
Sidharth
23/05/16, 1:53:20 pm: siddarth mahindra koncept: koncept automobiles pvt. Ltd.
Icici bank ltd
A/c no.[protected]
Ifsc code : icic0000396
Branch : d-16, south extension part - 2, new delhi-110049
23/05/16, 1:54:35 pm: siddarth mahindra koncept: please transfer and share utr no
23/05/16, 1:55:29 pm: messages you send to this chat and calls are now secured with end-to-end encryption.
23/05/16, 1:55:29 pm: amit:): sure
23/05/16, 1:55:42 pm: amit:): will do
23/05/16, 1:56:41 pm: siddarth mahindra koncept: pan crd and voter i card of chandigarh also
23/05/16, 2:51:00 pm: amit:): okays
23/05/16, 2:51:08 pm: amit:): will give u passport
23/05/16, 2:51:12 pm: amit:): and pan
23/05/16, 2:52:04 pm: siddarth mahindra koncept: done
23/05/16, 2:52:26 pm: amit:): okays
23/05/16, 4:25:33 pm: siddarth mahindra koncept: sir please transfer and share utr
23/05/16, 4:50:35 pm: siddarth mahindra koncept: [protected]@konceptmahindra.com
23/05/16, 5:22:56 pm: amit:):[protected]photo[protected]. Jpg
23/05/16, 6:35:27 pm: siddarth mahindra koncept:[protected]photo[protected]. Jpg
23/05/16, 6:35:44 pm: siddarth mahindra koncept: needs to pay by u 2500+ 1500
23/05/16, 6:36:05 pm: siddarth mahindra koncept: for side step and temp
23/05/16, 6:36:32 pm: siddarth mahindra koncept: total dis 159000
23/05/16, 6:37:23 pm: siddarth mahindra koncept:[protected]
23/05/16, 8:29:55 pm: amit:): sir please add foot mats and recalculate the discount to 159660
23/05/16, 8:30:18 pm: amit:): as per discussion
03/06/16, 3:44:32 pm: siddarth mahindra koncept: sir not able to deliver 2015 model as vehicle has been taken back by mahindra.
Will refund your full booking amount.
Regards
Sidharth


Thanks,
Amit gupta.

Hi,
This is vetrivel from kanchi vehicle no tn 23 al 1234. My car shows engine check time to time and doest start some times. So i went to jain cars in vellore. They changed the key barrel set after checking with laptop. But still problem continues, after spending rs.10k on something which wasnt actually the problem frustrated me and creates a negative impression in mahendra cars. Jain cars vellore had been holding my car for 4 dàys now with no idea of further diagnosis. Please help

Hi,

My vehicle tn72ba9100, is with kodai automobiles in tirunelveli for an issue of vibration in the steering wheel. This occurs at a speed of above 100km/hr. This issue had also impacted my father with arm pain due to the vibration in the steering wheel. The vehicle had been under service for one week and still we are not receiving any proper communication relating to the same. The vehicle, had been diagnosed with this issue, recently and this had not been rectified till now. We have tested couple of times and still it is not resolved.

For the last one week we have been utilizing taxi for our travel necessities. We never expect such a poor service for a vehicle where in 15 lacs had been invested. The client treatment relating to the same is very poor. We expect you to rectify and resolve this issue in the coming week and deliver the vehicle back to us. Else, please provide an all new replacement vehicle.

We expect your immediate response for this.

With rgds,
Mathan

My car xuv 500, car no. Wb02aa 2806, is lying with mohan motors service centre kolkata, since twenty days. After repeated calls made to them, they are unable to detect what's the problem. I am very much dissappointed by their behaviour. After such a long time, they are telling that you have to pay 47000/ for repairs. Our car had no major problem. We think they have developed a habit for money making. Please help me out.

I am Vijay Shankar working for Infosys Limited (Bangalore). Today 01-June-2016 is the delivery date for my new vehicle (TUV - 300), i have paid the entire cost of vehicle on 26-May-2016, the vehicle is supposed to be delivered today and have confirmed this with dealer as well.
Today when i went to take the delivery of the vehicle, they told me the that the temporary registration papers are not ready yet. But you can take the vehicle we will provide you with the paper within 3 to 4 days (for this they gave me an undertaking). I was put to hardship because of their irresponsible answers. After i strictly insisted on for the temporary registration papers at one point of time they behaved to me in rude manner.

why is the temporary registration papers not ready at the time of delivery?
How did they drove 167 Kms without even the temporary registration papers?
I spoke to Mahindra customer care toll free number and registered my complaint, but so for nobody has contacted me to resolve this.

surely this is not the proper way to sell a car. As per the Motor Vehicles Act this is a breach of law, can some one look into it?

Name of the dealer: SKS automobiles Salem, TamilNadu
Date of Booking:19-Apr-2016
Date of delivery: 01-June-2016

Dear Sir,

My name is Kumar I have booked TUV 300 T8 100 BHP car in Schangalaya Motors Pondicherry in last month.

Show room peoples committed to deliver the Vehicle by 23rd May and postponed to 25 and again postponed to 28th and finally promised to delivered by 1st June and based the commitment we payed the money. But in last minute showroom peoples giving surprise not able delivery the vehicle and can able to delivery by 6th june only.

We totally disappointed for the mahindra showroom peoples not honouring the commitment and response for customer requirement is very poor.

We totally unhappy about Mahindra showroom customer handling

Pl we need your support to deliver my vehicle at the earliest


With Regards,
Kumar

Dear Sir,
We bought Mahindra TUV 300 in Nov-2015. Till Monday a happy customer but now a highly dis satisfied customer. My vehicle is at Gandhi showroom, Solapur. A mechanical fault is there & the people at showroom saying that part is not available. I had to take my parents out but am not able to do so.. My veh reg no is MH49U7687. I had trusted the brand & invested. It is being said to us that the part is not yet dispatched from Nasik Plant. Highly unsatisfied with the after sale service. I hope Mr Mahindra will help us out & stick to his word which you uttered at NGC show on last sunday at 13:00.

I owe a Scorpio VLX, it had an accident where the vehicle crashed from front and bonnet, bumper, front mirror all got damaged severely, but the air bag didn't open.
Your company is cheating in name of safe driving, because if the airbags are not working during accident, then what is the use of airbags. Please take action. Otherwise i will go in consumer court.

I have mahendra xuv500 w6 model. My car audio output is not working along with panel.i had complaine about the poblem to ur surat workshop 15 days ago.They are said som part is missing and they dnt have it in der workshop and from last 15 days dey said wen it will b available we will fix it.i had contact mr.shanker and mr.bharat at your surat workshop president motors.as a customer i m not satisfy with your service.
Please give light...

The quality of brand new scorpio car is too bad
It was unexpected i have some picture

It's been only 5000 km our clutch plate badly damaged they took 16000 thousand rupee from us to repair

Car is going on left side when driving in a proper plan road still they don't understand whats the problem in it

Making sound when we switch the gear still they don't know how to fix that

Hi,
I bought XUV500 Top model in 2012 and since I have a second vehicle I use it less and so far the vehicle has run for 45000 kms only but very sad to see the spares which has created me a huge struggle for last few months and I am literally struggling with the dealer pathetic support(Silver Jubilee Motors, Pune Maharashtra)and poor spares used in the vehicle, I am embarrassed many times in crowd when gear got stuck and not shifted.
The most critical issue is, at times vehicle is not getting started and my family is unnecessary troubled and keep cursing me for buying this vehicle.
No support getting from dealership as they have a clear say that it's crossed warranty period and needs to be paid around 65000/- for both resolution.
Now the fact I am revealing on which I fighting with them ; in Nov 2014 I have given my first complaint of vehicle not starting along with the regular servicing the RM has verbally said we have updated the software, later I took a roadside assistance, again I interacted with new RM as the previous has left and he also checked and said it is ok now such more instances happened, all the RM's kept leaving the job, it was a very high employee attrition.
I am very shocked to see that a premium vehice has got so many issues within 45000 kms, how?
I request Mahindra to help me and make me a satisfied customer.
Keeping high anticipation
Vehicle no:MH31 EA 2313

Dear Sir/ Madam

We have purchased the Rexton vehicle RX 7 series, from India Garage show Room, in Bangalore, in the name of Amara Jyothi Educational Trust, bearing vehicle no KA-53-MA-7691, from the date we have purchased, we are rising the complaint regarding the engine shut down noice, when ever we complent, regarding this shut down noice, they used to tell, it is ready, again the same sound will accrue after the few hours of service, this time when we left for the service again we have raised the same complaint, now they are telling that it is not possible, it manufacturing defect, during all this service period, they never told that manufacturing defect, now engine warranty period is getting over, now they are informing us that engine problem.so please rectify this problem, an till the problem is not solved, we won't take back the vehicle, from the service

I am k ramesh working in central bank of india chennai. I have purchased a car kuv 100 on 17/02/2016.Still i have not received a rc book.I contact the person of india carrage chennai one mr silambarasan he is not responce more then a weak .Every time he attend the phone he say iwill call you back.But dealer side(silambarasan)single call not received so for i am very upset and feel very bad.This is for your representatives culture.Nobodys contact your side including customer care also.Onece purchased we are the responceblity your side nothing to worry about it.What can i do.Ok please i eagerly waiting your reply thanking you ( k ramesh, 202/9 4th cross st, natesan nagar, virugambakkam, chennai-92) phone no-[protected]

We wish to introduce ourself as Global Village Ooty Resort . Four days before SJB Motors mahindra coimbatore people came for demo of Scorpio & Thar and eventually we booked both the vehicles after the Showroom manager assured a loan in the name of our firm and we have clearly informed them about the papers available with us . He assured us he will complete the process with the available papers and took 1, 00, 000 as cash for the booking in the same evening . But after a couple of days we are getting calls for more papers day by day and call by call . we are so annoyed by the false promise and after getting frustated by their approach we asked them to cancel the booking and asked for the refund but to our more trouble they say cancellation charges of rs 5, 000 is applicable . Why should we pay more for the false promise given by the showroom manager for booking . Moreover that say the refund will be given as cheque after one week . This is totally annoying for the customer part and this irresponsible activity of the dealer will certainly create a bad impression on the mahindra part .

I purchase a two wheeler engine no ukefjo46578 & frame no mcdaebivfi417

Due to some defect in front wheel i take the service from chandigarh auto care, plot no 103 industrial area phase - ii. The dealer told me exchange of main axial of front wheel, the defect was not rectified. There is leakage of engine oil the agency hold my wheeler for three day but not rectified.

You are requested to resolve my problem.